Standing screen display size | 13.5 Inches |
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Screen Resolution | 2560 x 1600 pixels |
Max Screen Resolution | 2256x1504 Pixels |
Processor | 3.1 GHz core_i5 |
RAM | 4 GB |
Hard Drive | 256 GB SSD |
Graphics Coprocessor | Intel HD Graphics 620 |
Chipset Brand | Intel |
Card Description | Integrated |
Graphics Card Ram Size | 8 GB |
Wireless Type | 802.11b, 802.11a, 802.11g |
Number of USB 3.0 Ports | 1 |
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Microsoft DAG-00001 Surface Laptop (Intel Core i5, 8GB RAM, 256GB) - Platinum
Brand | Microsoft |
Model Name | Microsoft Surface |
Screen Size | 13.5 Inches |
Color | Platinum |
Hard Disk Size | 256 GB |
CPU Model | Core i5 |
Ram Memory Installed Size | 8 GB |
Operating System | Windows 10 S |
Graphics Card Description | Integrated |
Graphics Coprocessor | Intel HD Graphics 620 |
About this item
- Microsoft Surface Laptop features a 7th generation Intel Core i5 processor, 256 GB of storage, 8 GB RAM, and up to 14.5 hours of video playback
- Backed by the best of Microsoft, including Windows and Office
- Four tone on tone color combinations. Exterior has aluminum casing
- Natural typing and trackpad experience, Ultra thin and light; luxurious Alcantara fabric covered keyboard
- Luxurious Alcantara fabric covered keyboard. 3.5 mm headset jack
This product is available as Renewed.
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This Item Microsoft DAG-00001 Surface Laptop (Intel Core i5, 8GB RAM, 256GB) - Platinum | Recommendations | dummy | dummy | dummy | |
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Price | $963.60$963.60 | $799.99$799.99 | -32% $682.97$682.97 List: $999.99 | $1,396.48$1,396.48 | $699.99$699.99 |
Delivery | — | Get it May 15 - 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it May 16 - 20 |
Customer Ratings | |||||
Screen quality | 4.6 | — | 5.0 | 5.0 | 4.5 |
Touch Screen | 4.5 | — | 4.8 | 4.8 | 4.3 |
Battery life | 4.3 | — | 4.3 | 4.3 | 4.4 |
For gaming | 3.4 | — | 3.3 | 3.3 | 3.8 |
Sold By | Beach Camera Same Day Shipping | INTEGRON TECHNOLOGIES INC | STC Distributors (Serial # Recorded) | STC Distributors (Serial # Recorded) | Real Deal sales |
display size | 13.5 inches | 15 inches | — | — | 13.5 inches |
hard disk size | 256 GB | 512 GB | 256 GB | 1 TB | 128 GB |
computer memory size | 4 GB | 16 GB | 8 GB | 1 TB | 4 GB |
cpu manufacturer | Intel | Intel | AMD | Intel | Intel |
cpu speed | 3.1 GHz | 3 GHz | — | — | 0 MHz |
cpu model number | Core i5 | 5IN-00016 | 1958 | 1951 | — |
operating system | Windows 10 S | Microsoft Windows 11 Home | Windows 11 Home | Windows 11 Home | Windows 10 S |
Product information
Technical Details
Brand | Microsoft |
---|---|
Series | Microsoft Surface |
Item model number | DAG-00001 |
Operating System | Windows 10 S |
Item Weight | 2.76 pounds |
Product Dimensions | 0.57 x 12.13 x 8.79 inches |
Item Dimensions LxWxH | 0.57 x 12.13 x 8.79 inches |
Color | Platinum |
Processor Brand | Intel |
Number of Processors | 2 |
Computer Memory Type | DDR SDRAM |
Flash Memory Size | 256 |
Hard Drive Interface | Solid State |
Hard Drive Rotational Speed | 0.01 |
Voltage | 240 Volts |
Batteries | 1 LR44 batteries required. (included) |
Additional Information
ASIN | B0727VQLGM |
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Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | #59,622 in Computers & Accessories (See Top 100 in Computers & Accessories) #11,899 in Traditional Laptop Computers |
Date First Available | May 1, 2017 |
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What's in the box
Product Description
Go beyond the traditional laptop with Surface Laptop. Backed by the best of Microsoft, including Windows and Office. Enjoy a natural typing experience enhanced by our Signature Alcantara fabric covered keyboard. Thin, light, and powerful, it fits easily in your bag. Surface Laptop is designed for Windows 10 S streamlined for security and superior performance. By exclusively using Microsoft verified apps from the Windows Store, Windows 10 S keeps you running fast and secure day in and day out. Plus, enjoy the speed and convenience of the cloud. You can also switch to Windows 10 Pro easily and at no cost any time through the Windows Store. Switching to Pro is one way. If you make the switch, you won't be able to go back to Windows 10 S.
Product guides and documents
From the manufacturer
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The best of Windows and Office.Microsoft Surface Laptop is designed for Windows 10 S, streamlined for security and superior performance. Enjoy the Windows you know, Microsoft-verified apps delivered via the Windows Store, and the convenience of the cloud. |
Beautifully designed and crafted.Clean and elegant, Surface Laptop complements your style with a choice of four rich tone-on-tone color combinations. |
The perfect balance of portability and performance.You don’t have to choose between desktop power and traveling light with Surface Laptop it gives you an ideal balance of both. |
A stunning screen that responds to your touch.Experience beautiful images in true-to-life color on the vibrant, edge-to-edge 13.5” PixelSense Display with touchscreen and ultra-thin bezel. |
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Backed by the best of Microsoft, including Windows and Office comes with OneDrive to keep your content safe in the cloud. |
Enjoy a natural typing and trackpad experience, enhanced by a luxurious Alcantara fabric-covered keyboard. |
Ultra-thin and light laptop fits easily in your bag. |
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Surface Arc MouseSlim, light and ready to travel, Surface Arc Mouse is designed to conform to your hand and snaps flat to fit easily in your bag. Connects via Bluetooth. |
Surface DockSurface Dock instantly transforms your Surface into a desktop PC. Simply plug in the Surface Connect cable to charge your device and use two external monitors, a keyboard, mouse, printer, and more. |
Surface DialCreate in the most natural, immersive way with Surface Dial. Press and hold to display a radial menu of tools that makes it easier and faster to do the things you love your way, while supporting and simplifying work flow. |
Surface PenWrite and draw naturally, with precision ink on one end and a rubber eraser on the other. Sketch, shade, and paint with artistic precision — the 4,096 pressure points respond to the lightest touch. |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, appearance and portability of the laptop. For example, they mention it's a high quality laptop, looks great and is very portable. That said some differ on performance, battery life and touch screen.
AI-generated from the text of customer reviews
Customers like the quality of the laptop. They say it's fantastic, high quality, and wonderful. They also say the screen is bright and excellent, and the keyboard is much nicer than the first generation. Overall, customers describe it as a solid midrange laptop for everyday use, with a great track pad.
"...The trackpad is also great and gives a nice satisfying click.The facial recognition for login is accurate and really fast...." Read more
"...It started off really nice. Fast, smooth, it looks great, etc. Then I tried to connect it to a shared printer on another computer in my home...." Read more
"...The screen is bright and excellent - one of the best screens I have used...." Read more
"...It's been a dream.This laptop is fantastic. I bought the i5 256/8gb model with the gray/gold coloring...." Read more
Customers are satisfied with the appearance of the notebook computer. For example, they mention it looks great, has a very nice screen, and is solidly built. Some appreciate the Alcantara surface and the beautiful detail solutions. Overall, most are happy with the product's appearance.
"...The Alcantera surface is a nice touch. It is a smooth and soft feel and is something that separates it from competition...." Read more
"...It started off really nice. Fast, smooth, it looks great, etc. Then I tried to connect it to a shared printer on another computer in my home...." Read more
"...About that whole Alcantara-layered interior - yes it is beautiful, yes it feels great (no more cold palms in the winter)...." Read more
"...I almost feel like it's a large phone sometimes. The design is sleek and minimalist. The speakers are loud and full and rich...." Read more
Customers like the portability of the laptop. They mention that it's light weight, has a great battery life, and is highly portable. Some say that it can act like a tablet. Overall, most are satisfied with the port ability of the product.
"...It is nice and slim, and looks great...." Read more
"...We love the laptop. It has a great screen size, it is light, and it is quick...." Read more
"...laptops have filled a nice need which is a speedy laptop that is super slim and can act like a tablet as well...." Read more
"...It has a fast hard drive, it's quiet and light. I really don't have negatives to say about it except that it only has a couple of USB 3 ports...." Read more
Customers like the value of the notebook computer. They say the price is well worth it, the touch screen is a nice touch, and it's a great buy. Some mention that the boot time is very less and that it'd be worth getting the i7 extra RAM.
"...This is the 1st generation of the Surface laptop and I got it for a great price because the 2nd generation was rolling out...." Read more
"...But I wouldn’t push it. This is a very premium device. It looks great and feels great. You’ll like the keyboard as well. I got the burgundy color...." Read more
"...of ram and an Intel i7 processor - this one was recommended and price was manageable...." Read more
"...Portable and cheap price compared to Mac but still a lot of power and if you are a linux fan there an available Kernel with just all you need...." Read more
Customers like the comfort of the laptop. They say it's very smooth, has a good quality keyboard, and is very comfortable to use. The Alacantra skin adds an extra bit of comfort and the keystroke is perfect. The laptop is lightweight, soft to touch, and pleasant to rub hands around. It also feels and performs great, and it'll feel incredible to carry around.
"...The Alcantera surface is a nice touch. It is a smooth and soft feel and is something that separates it from competition...." Read more
"...It started off really nice. Fast, smooth, it looks great, etc. Then I tried to connect it to a shared printer on another computer in my home...." Read more
"...that whole Alcantara-layered interior - yes it is beautiful, yes it feels great (no more cold palms in the winter)...." Read more
"...Just over two pounds makes this thing feel so incredible to carry around. I almost feel like it's a large phone sometimes...." Read more
Customers are mixed about the performance of the notebook computer. Some mention that they love how fast it is, and how long the battery lasts. They also say that it reacts promptly and allows for fast typing. However, others say that they have experienced issues with the laptop's performance, saying that it became so slow to be unusable, and randomly crashes with an error.
"...The touchscreen works great. I haven't purchased a Surface pen, but plan to in the future...." Read more
"...It started off really nice. Fast, smooth, it looks great, etc. Then I tried to connect it to a shared printer on another computer in my home...." Read more
"...Lightroom smoothly, so its no fault to Microsoft that I started to have some slow-downs when I got my catalog up around 1,000 images with synced..." Read more
"...it’s not as new looking, but still in pretty great shape! still runs super fast, amazing. battery life isn’t as strong but not a deal breaker" Read more
Customers are mixed about the battery life of the notebook computer. Some mention it has great battery life and highly portable size and weight, while others say that it was dying from 100% after barely an hour of use. Some customers also say that the battery is not as advertised, and some say that their battery broke in a 1.5 years.
"...The speakers are loud and full and rich. The battery life is is superb...." Read more
"...issue was some update I failed to download, and once the battery lost power, it couldn't be charged, or even powered with the cable plugged in...." Read more
"...Battery life is phenomenal.The screen is great. The touch screen works amazingly too...." Read more
"Had issues charging it after unboxing it. Found out that it needed to be updated and I guess part of the updates were a fix for the charging issue...." Read more
Customers are mixed about the touch screen of the laptop. Some mention that it's a stunner, the touchpad and keyboard are fantastic, and the sound is surprisingly good. However, others say that the touch pad doesn't work.
"...It's got great spacing and the button press is nice and deep for a laptop. This was big because I'm used to typing on a mechanical keyboard...." Read more
"...was the charger that came with it, it's of terrible quality and stopped working for me after just 4 months of use and had to buy a new one...." Read more
"...And speaking of the keyboard and keyboard cover, key travel and sponginess are excellent...." Read more
"...It's amazing.The keyboard is out of this world. It's so comfortable to type on. I love it.The i7 core processor is amazing...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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One of the most notable differences of moving up to a laptop like this is the design. It is nice and slim, and looks great. This was important to me because I wanted something fairly sleek and compact that I could just put in my backpack and go (not a student, but I always have my pack).
The screen is great and I love the 3:2 aspect ratio.
As I'm typing this review, I can tell you that the keyboard is as good as people say it is. It's got great spacing and the button press is nice and deep for a laptop. This was big because I'm used to typing on a mechanical keyboard. The Alcantera surface is a nice touch. It is a smooth and soft feel and is something that separates it from competition. Some people have stated that it leaves some oil marks after months of use, but I've mostly seen that in the light grey color. We'll see what it does having the darker blue color.
The touchscreen works great. I haven't purchased a Surface pen, but plan to in the future. The trackpad is also great and gives a nice satisfying click.
The facial recognition for login is accurate and really fast.
I will typically use my Bluetooth earbuds, but I was surprised at how clear and nice the speakers on this sounded.
Overall, this laptop looks and feels like a great laptop and performs very well. I have had a Macbook Air for my job for the last 2 years, and this is just as good a laptop. In fact, it is probably a bit better because of the little things like a better keyboard and personalized colors. At the price I got it for, I would definitely recommend this laptop.
Also, I should state that a lot of reviews for this laptop talk about the Windows S operating system being installed on it. That is no longer the case. My laptop came pre-loaded with Windows 10 Pro.
After a few hours of working with it, I was able to resolve my problem. This is what I experienced. Your Surface may not experience the same issue. It might have been a one off, or a bug of some kind.
My 5 existing computers had the "Workgroup" name changed to "XXXXXXXXX". After updating the Surface to WIndows Pro at the Microsoft Store, I changed the "Workgroup" name to match the other 5. At that point, it failed to connect to a shared printer. Long story short, I set the "Workgroup" name back to "WORKGROUP" on the Surface and the computer with the printer attached, and it worked!
So, I changed the "Workgroup" name back to "XXXXXXXXX" on those 2 computers, and it failed to connect to the shared printer again!
I changed all 6 computers so the "Workgroup" is named "WORKGROUP" and all is good. This should not have been an issue, but I'm glad I got mine working.
We love the laptop. It has a great screen size, it is light, and it is quick. Not excited with my support call with Microsoft, but the important thing is it works now.
ORIGINAL POST:
It started off really nice. Fast, smooth, it looks great, etc. Then I tried to connect it to a shared printer on another computer in my home. It failed. Over and over again. I called Microsoft. The young lady was patient and nice, but went through a series of tests that had nothing to do with my issue. I requested my call be escalated, and after a few minutes, she came back on and tried a few additional steps.
She had me connect the printer directly to the laptop. It worked (Who saw that coming????)! Then she said "we have it working. Is there anything else we can do for you?" I could have done this. The laptop REFUSES to recognize a shared printer on the network. I have a Surface Pro 3, a Surface 1, an HP desktop and an HP laptop, ALL which can connect to the printer that is USB'd to another HP desktop. Microsoft basically REFUSED to escalate my issue even after I said I was sending it back.
It's sad to give it a 2 star rating for a printer issue, but we like to print. It is not an option. Someone might say it is a printer issue. It is not. There is a network sharing issue with "MY" Surface Laptop. Maybe not yours, but mine has an issue. It is also sad that Microsoft wouldn't at least attempt to resolve this.
I may return this if I can't find a printer solution. I'll update in a couple of weeks.
Reviewed in the United States on August 1, 2018
After a few hours of working with it, I was able to resolve my problem. This is what I experienced. Your Surface may not experience the same issue. It might have been a one off, or a bug of some kind.
My 5 existing computers had the "Workgroup" name changed to "XXXXXXXXX". After updating the Surface to WIndows Pro at the Microsoft Store, I changed the "Workgroup" name to match the other 5. At that point, it failed to connect to a shared printer. Long story short, I set the "Workgroup" name back to "WORKGROUP" on the Surface and the computer with the printer attached, and it worked!
So, I changed the "Workgroup" name back to "XXXXXXXXX" on those 2 computers, and it failed to connect to the shared printer again!
I changed all 6 computers so the "Workgroup" is named "WORKGROUP" and all is good. This should not have been an issue, but I'm glad I got mine working.
We love the laptop. It has a great screen size, it is light, and it is quick. Not excited with my support call with Microsoft, but the important thing is it works now.
ORIGINAL POST:
It started off really nice. Fast, smooth, it looks great, etc. Then I tried to connect it to a shared printer on another computer in my home. It failed. Over and over again. I called Microsoft. The young lady was patient and nice, but went through a series of tests that had nothing to do with my issue. I requested my call be escalated, and after a few minutes, she came back on and tried a few additional steps.
She had me connect the printer directly to the laptop. It worked (Who saw that coming????)! Then she said "we have it working. Is there anything else we can do for you?" I could have done this. The laptop REFUSES to recognize a shared printer on the network. I have a Surface Pro 3, a Surface 1, an HP desktop and an HP laptop, ALL which can connect to the printer that is USB'd to another HP desktop. Microsoft basically REFUSED to escalate my issue even after I said I was sending it back.
It's sad to give it a 2 star rating for a printer issue, but we like to print. It is not an option. Someone might say it is a printer issue. It is not. There is a network sharing issue with "MY" Surface Laptop. Maybe not yours, but mine has an issue. It is also sad that Microsoft wouldn't at least attempt to resolve this.
I may return this if I can't find a printer solution. I'll update in a couple of weeks.
Top reviews from other countries
Highly recommended
Reviewed in Australia on September 28, 2019