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Sony WH-1000XM2/B Wireless Bluetooth Noise Cancelling Hi-Fi Headphones (Renewed)

4.2 4.2 out of 5 stars 313 ratings

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This product has sustainability features recognized by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

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Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

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This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.

Purchase options and add-ons

Brand Sony
Model Name WH-1000XM2/B
Color Black
Form Factor Over Ear
Connectivity Technology Bluetooth

About this item

  • Smart Listening automatically detects your activity, whether you're travelling in an airport or sitting in a quiet area, then balances the noise cancelling levels accordingly. You can customize your preferences with the Sony I Headphones Connect App.
  • Leave your headphones on: Place your hand over the right ear cup to turn the volume down for instant conversation.Change the track, turn the volume up or down, and take or make calls by tapping or swiping the panel with your fingertip.
  • Keep the music playing with up to 30 hours of battery life and quick charging, for up to 70 minutes of play after just 10 minutes of charging.
  • Hear music that stays true to the original recording with Hi-Res Audio. Optimized for Hi-Res Audio, S-Master HX reduces distortion and allows you to enjoy all the subtleties in your music.
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Price$224.99-20% $79.95
New Price:$99.99
-23% $249.99
New Price:$328.00
-7% $229.88
New Price:$248.00
$79.99-41% $148.00
List:$249.99
Delivery
Get it as soon as Sunday, Mar 31
Get it as soon as Monday, Apr 1
Get it Apr 2 - 8
Get it Apr 5 - 8
Get it as soon as Sunday, Mar 31
Customer Ratings
Noise cancellation
4.6
3.9
4.3
4.6
4.4
4.2
Sound quality
4.4
4.1
4.5
4.5
4.4
4.2
Battery life
4.4
4.5
4.4
4.7
4.6
Bass quality
4.8
4.9
4.4
4.1
Comfort
3.9
4.5
4.9
Sold By
OlympicWireless
STWRENEW
Sole Providers
WirelessWorld18
Secondipity
Amazon.com
connectivity tech
Bluetooth
Wireless
Wireless
Wireless
Wireless
Wireless, Wired
headphones form factor
Over Ear
Over Ear
Over Ear
Over Ear
In Ear
In Ear
connector type
wireless
wireless
Stereo Mini Jack
wireless
USB Type C
noise control
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
cable feature
Without Cable
Without Cable, Retractable
Without Cable
Without Cable
Without Cable
Detachable
control type
Media Control
control,voice assistant
Voice Control
assistant,control,touch
Media Control
Voice Control

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Sony WH-1000XM2/B Wireless Bluetooth Noise Cancelling Hi-Fi Headphones (Renewed)


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What is Amazon Renewed?

Amazon Renewed is your trusted destination for products that are inspected, tested, and refurbished as necessary to be fully functional.

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Amazon Renewed products offer an affordable option so you can save on the brands you love.

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All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers.

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Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste.

Trusted coverage

Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.

What should I expect to receive with my Amazon Renewed purchase?

All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box.

In what condition can I expect my Amazon Renewed product to be?

Product will be restored to its original factory settings and will be in one of the following cosmetic conditions Premium, Excellent, Good or Acceptable. Learn more
Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed

Product Description

This Certified Refurbished product is manufacturer refurbished, shows limited or no wear, and includes all original accessories plus a 90-day limited hardware warranty.
Smart Listening feature automatically adjusts to your surroundings and activities
Quick Attention Mode for effortless conversations without taking your headphones off
Touch Sensors to play and skip tracks, control volume by a simple tap or swipe on the right ear cup
Battery life up to 30hrs (with wireless noise cancelling)

Sustainability features

Sustainability features

This product has sustainability features recognized by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

As certified by
Pre-owned Certified: Electronics Pre-owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

Learn more about this certification

Part of
Sustainability features
Climate Pledge Friendly

Customer reviews

4.2 out of 5 stars
4.2 out of 5
313 global ratings

Customers say

Customers like the sound quality, quality and comfort of the headphones. For example, they mention that it has great sound, the entire world becomes quiet and that the fit is very comfortable. They appreciate the durability and battery life of the product.

AI-generated from the text of customer reviews

124 customers mention96 positive28 negative

Customers like the sound quality of the headphones. They mention that it has great sound, better bass response than the comparable Bose, and the highest quality of noise cancellation. They say that when they turn on the NC mode, the entire world becomes quiet. Customers also say that the sonic-quality and comfort have been hard to beat. They also mention that they totally silence annoying hotel air conditioners and snoring roommates. Overall, customers say that these are the best wireless headphones for the price range.

"...which this HPs allows, the sound will be above CD quality and sound pretty darn great but you can't use the EQ supplied by the Sony Connect App...." Read more

"...The noise canceling feature works very well, almost scary in fact, in that it masks out completely most external noises, fan hum, those ever present..." Read more

"...ability to place your hand over the right cup and hear your surroundings has been beneficial during my last road trip when friends wanted to talk to..." Read more

"...It eliminates a lot of the background noise, but pipes through sounds in the range of vehicle engines and human speech, or just speech, so you are..." Read more

73 customers mention62 positive11 negative

Customers like the quality of the headphones. They say that it is a wonderful product, with great noise canceling capabilities and great sound. They also say that the ANC is pretty impressive. Overall, customers are happy with the headphones and recommend them to others.

"...yet, but they have a very appealing and acceptable sound that does not disappoint. Also, judgement is on BT function....NOT Fair? Perhaps...." Read more

"...They recharge quickly, and the charge lasts over 30 hours. Very impressive, and yet they remain very light on the head...." Read more

"...The music is clean and natural with ANC on. Very balanced sound...assisted by the ANC eq...." Read more

"...Bose is marginally more comfortable for me.** ANC is slightly better.Sony MDRZX770BN* Compared these to the QC 15.**..." Read more

39 customers mention34 positive5 negative

Customers like the comfort of the headphones. They say the fit is very comfortable, and they don't give them that pressurized sensation. They also appreciate the soft leather and sleek look of the touchpad. Some say that the headphones don''t cause headaches or ring-pain around the ears, and are fantastic on flights.

"...Perhaps.Are they well built? They sure are. Are they more comfortable than the Bose Q35?....NOPE! but good enough for me...." Read more

"These headphones are, IMHO, the best sounding, most comfortable, wireless, noise canceling headphones comercially available from any source in a..." Read more

"...I wore them for five hours the first night...they're spacious and more comfortable than the equivalent Bose offering...." Read more

"First thing I'd like to mention is that these don't give me that pressurized sensation that Bose and other brands do...." Read more

33 customers mention27 positive6 negative

Customers like the durability of the headphones. They say it has a sturdier build quality, is longer-lasting, and has never cracked or deformed. Some customers also mention that the refurbished headphones arrived in perfect physical condition with a case and cables.

"...Perhaps.Are they well built? They sure are. Are they more comfortable than the Bose Q35?....NOPE! but good enough for me...." Read more

"...close is the Bose offering, but I found the Sony product to be a bit sturdier and more comfortable when wearing for hours at a time, on a daily basis..." Read more

"...and they feel strong (the 770s did as well)....time will tell." Read more

"...though, but noise cancelling and other features aren't - these are solid." Read more

30 customers mention21 positive9 negative

Customers like the performance of the headphones. They mention that it works extremely well, runs very well on cell phones, and works great with their laptops. Some say that the headphones work flawlessly on long airplane rides and in noisy city environments. Overall, most are happy with the performance and quality of the product.

"...One thing for sure, it runs very well on cell phones, i have the pixel and it sounds exceptional even though the pixel has to possess the lowest..." Read more

"...YMMV. Either way - they're a quality headphone, they work well...." Read more

"I used the headphones very lightly over 3 months, but then they wouldn't power on...." Read more

"...Apt-X works great with my Alienware laptop, amazing surround sound over windows 10 for games and movies. LDAC works great on my S8...." Read more

29 customers mention26 positive3 negative

Customers like the battery life of the headphones. Some mention that it's tremendous, spectacular, and efficient. They also say that the headphones recharge quickly and the charge lasts over 30 hours.

"...Connects in an instant, has long range and the battery lasts a long time...." Read more

"...They recharge quickly, and the charge lasts over 30 hours. Very impressive, and yet they remain very light on the head...." Read more

"...Battery life does indeed last a long time...." Read more

"...audio profile than the MX2s, and are also wireless with a better battery life...." Read more

26 customers mention23 positive3 negative

Customers like the value of the headphones. They say it's good value for money, the quality is extraordinary, and worth the price. Some customers also say the headphones are an excellent buy.

"...They are an excellent buy! I don't see how anyone could be disappointed after buying this product...." Read more

"...from people trying to distract me and let me just they are well worth the money...." Read more

"...Well worth the extra $$...." Read more

"These are really amazing headphones, the refurb price and quality is extraordinary...." Read more

20 customers mention8 positive12 negative

Customers are mixed about the wireless connectivity of the headphones. Some mention that the sound quality superb, the wireless range excellent, and the headphones connect in an instant. However, others say that they experienced frequent and irregular difficulties connecting via Bluetooth, the quality of the Bluetooth signal is poor, and that the headset does not support Bluetooth connections with multiple devices. Additionally, some customers also mention that it doesn't connect to iPhones older than 7.

"...Currently, you can only connect them to one device at a time. I use them for my PC and also for my phone on occasion...." Read more

"...On NC the Sonys by a tad.Connects in an instant, has long range and the battery lasts a long time...." Read more

"...right from the outset I experienced frequent and irregular difficulties connecting via Bluetooth...." Read more

"These headphones are, IMHO, the best sounding, most comfortable, wireless, noise canceling headphones comercially available from any source in a..." Read more

Great headphones and excellent battery life
4 Stars
Great headphones and excellent battery life
Great headphones. People who tried these said the noise cancellation is great however I think my expectations were too high because I thought they were good. They block out most sound however not hardly on human voices unfortunately. When I first got these, they seemed and SMELLED brand new. It didn't come in the original box however included everything except the manual which they emailed to me. They're extremely comfortable even after long hours of using them and battery life is tremendous. Gotten through 4 days (1 day being 6-10 hours) before the battery hit low. The sound is great for sound accuracy and great bass without it being too much however if you're a bass head, then get other headphones even though these come with a equalizer. Plus, on extremely bassy music on max volume the right earcup kind of crackled a little bit. The reason I didn't exchange them was because I don't listen to bassy songs at that volume anyway and didn't want to deal with the hassle of shipping them back. The Sony app is extremely robust. I'd opt in and get the $12-18 4 year protection plan just because they might run a small risk of cracking after a very long while plus I'm a "better safe than sorry" type person. All in all, totally worth the discount
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