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Meta Portal TV - Big Screen Smart Video Calling for Group Calls on Your TV

4.5 4.5 out of 5 stars 6,994 ratings
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Ask to set reminders, check your calendar, control smart home devices, and more with this PC.
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Alexa Built-in

This PC has been certified by Amazon. With Alexa built-in, you can set reminders, see your calendar, control your smart home, and more.

Purchase options and add-ons

Brand Facebook
Model Name TV
Connectivity Technology Bluetooth, WiFi
Special Feature Flat
Indoor/Outdoor Usage Indoor

About this item

  • Scale up your greatest conversations. Smart video calling on your TV brings your favorite people, larger-than-life, into your living room.
  • Share the room. Perfect for group calls. Meta Portal TV captures your whole room so everyone is in view without jostling for position.
  • Call anyone, anywhere. Use apps like Messenger and WhatsApp to connect with friends and family—even if they don’t have a Meta Portal.
  • A more natural connection. Smart Camera adjusts automatically so you can move freely and stay in frame, while Smart Sound ensures you can be heard clearly.
  • Privacy by design. Easily disable the camera and microphone, or block the lens with the camera cover.
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What's in the box

  • Portal TV, Power adapter, Portal TV remote
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    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
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    Product Description

    The entire Meta Portal family is video calling designed to bring people closer. Meta Portal TV brings smart video calling to the biggest screen in your home and turns your TV into a smart video calling screen that’s perfect for group calls. It’s easy to call friends and family on their smartphones and laptops with Messenger and WhatsApp, even if they don’t have a Meta Portal. A Smart Camera pans and zooms to get the whole room in shot and automatically adjusts to keep everyone in frame as they move and talk naturally. Smart Sound makes sure you can be heard by reducing background noise and enhancing the voice of whoever is speaking. Meta Portal’s simple privacy settings mean you can easily disable the camera and microphone, or block the camera lens with a cover. All Meta Portal WhatsApp calls are end-to-end encrypted and you can choose to call individual Messenger contacts using end-to-end encryption. Meta Portal TV needs a wireless internet connection and AC power. Meta Portal voice command availability varies. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Meta Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply. Meta Portal TV requires an HDMI cable (not included). Meta Portal TV comes with a remote control.

    Customer reviews

    4.5 out of 5 stars
    4.5 out of 5
    6,994 global ratings

    Customers say

    Customers are satisfied with the tracking and video quality of the security camera. However, some customers have mixed opinions on quality, remote, zoom, connectivity, sound quality, and ease of use.

    AI-generated from the text of customer reviews

    50 customers mention43 positive7 negative

    Customers like the video quality of the security camera. They mention that it's amazing for video chatting with far away family, awesome for making video calls, and better than Hangouts and WhatsApp. They also say that the call quality is pretty good so long as the other person has a good internet speed, and it'd be a godsend for video communications. Customers also say it'a perfect appliance for calling family members, especially the elderly ones, and that it has vastly improved their calls.

    "...is as high as anyone else, but the Portal TV is by far the most useful hardware I have ever bought from Facebook...." Read more

    "...It has vastly improved our calls and makes us feel like our parents are right in the room! I’d recommend this to everyone!" Read more

    "I use this through WhatsApp and it’s perfect for video chats with family and friends anywhere. Great audio and visual. Easy to set up and open." Read more

    "...Microphone worked well with 15 people in a 15 x 20 meeting room. Video came out clear...." Read more

    46 customers mention40 positive6 negative

    Customers like the tracking feature of the security camera. They mention that it follows them as they move around, keeping multiple people in frame as they do. The auto camara tracking and Alexa integration were welcome surprises. The camera senses movement and will pan around.

    "...Especially how the portal automatically zooms and follows the people on screen. So that everyone is in view." Read more

    "...It's amazing how the camera follows everyone in the room . You can even talk in a normal volume and each of you can hear well ...." Read more

    "...zoom so picture quality degrades quickly... The camera follows you nicely for big motions but sometimes seems to kind of have some ADD and randomly..." Read more

    "...It pans in and out to follow movement and allows the person on the other end of the call to see and hear everyone equally!..." Read more

    222 customers mention144 positive78 negative

    Customers are mixed about the quality of the security camera. Some mention that they like the quality and sound of the camera, while others say that it definitely not that quality. They also say that the image they are seeing is very good and that the audio sounded great. However, some say that they wish the camera quality was better, and that it sometimes looks a little grainy or pixelated.

    "...For the price this a wonderful device, for my many deaf and hearing impaired friends this is AWESOME, as it does have a hand held remote so speaking..." Read more

    "...And it is a very polished implementation of the idea. It's the perfect appliance for calling family members especially the elderly ones...." Read more

    "...She sometimes looks a little grainy/pixelated, but the video and audio never drop out. She says that her image of us looks very good...." Read more

    "...Video is very clear and he loves having the video calls. 5 Stars now after using a few weeks...." Read more

    134 customers mention70 positive64 negative

    Customers are mixed about the remote. Some mention that it works tremendously well, handles their home automation OK enough, and is easy to use. However, others say that it stopped working, is faulty, and cumbersome for fine motor tasks.

    "...deaf and hearing impaired friends this is AWESOME, as it does have a hand held remote so speaking commands is not necessary." Read more

    "...and something doesn’t work on it or maybe like mine the remote stopped working there’s no way to repair it have a hard time trying to get them to..." Read more

    "...Remote is simple, so family members can actually figure this thing out. It really is a lot better than it has any right being...." Read more

    "...2. The remote is cumbersome for fine motor tasks like typing in your wifi password for example...." Read more

    116 customers mention74 positive42 negative

    Customers are mixed about the ease of use of the security camera. Some mention that it is not complicated to set up or use, while others say that it's not near as simple and easy to use as it should be. Setup took much longer than it should have, and it'd be difficult to navigate and figure out. Some say that searching contacts is hard, and many of their messenger contacts were missing.

    "...It's easy to setup. First your family members are already on Facebook or Whatsapp. So that works in their favor. Then setting it up is SUPER easy...." Read more

    "...Priceless.But it's really hard to set this device up for her so she can easily use it...." Read more

    "...Its a lot of work to begin with. But once its all setup its really cool...." Read more

    "...Set-up - It should be easy, but its not... Initial set up is KIND OF intuitive, but its not as simple as many other things... Its not impossible,..." Read more

    55 customers mention24 positive31 negative

    Customers are mixed about the sound quality of the security camera. Some mention that the audio sounded great, and that all in the room are seen and can be heard early. However, others say that the sound had a bad echo, and the mic picks up everything and doesn't balance the sound. There is almost always an echo of their voice, and random shuffling sounds, and it cuts out the audio of everyone else. On their portal TV, the echo is difficult to talk over, and on external speakers but the caller always had an echo that made the calls completely.

    "...The mic picks up everything, and doesn't balance the sound...." Read more

    "...You can even talk in a normal volume and each of you can hear well ...." Read more

    "...The sound quality was low. It sounded like the speaker was across the room...." Read more

    "...The image and sound are excellent...." Read more

    54 customers mention21 positive33 negative

    Customers are mixed about the connectivity of the product. Some mention it's a great way to keep in touch with family, while others say that the WhatsApp connection for portal is just terrible and the remote won't connect. Some customers also mention that the connection drops frequently and it has glitches.

    "...Also, during installation, the connection went in and out numerous times...." Read more

    "...It has well interconnectivity so I recommend this product. The zoom follow function is also great and there are no interruptions...." Read more

    "...Some of the controls are wonky. It loses internet connection fairly often and I have to turn it off an on...." Read more

    "...However, it disconnects from the internet on it's own. None of my other wi-fi connected devices do that...." Read more

    48 customers mention22 positive26 negative

    Customers are mixed about the zoom of the security camera. Some mention that it has a great auto zoom and auto follow, while others say that it does not support Zoom and that it is not possible to disable the auto zoom on Portal TV. That said, some say that the camera often zooms in on only one person in the conversation.

    "...Word of caution: this currently does NOT support Zoom; so forget using this for Zoom family meetings...." Read more

    "...the video quality when WiFi strength is good and how effectively the camera adjusts to Zoom and Pan thus accommodating people moving about in the..." Read more

    "...I do wish I could manually zoom the camera. Maybe that'll come in a future update...." Read more

    "...But once its all setup its really cool. Especially how the portal automatically zooms and follows the people on screen. So that everyone is in view." Read more

    Great new way to keep in touch with friends and family
    4 Stars
    Great new way to keep in touch with friends and family
    Having spent more than 8 weeks at home and what feels like weeks of holding the phone up for video phone calls with family members the portal TV is an amazing relief. I can make calls directly from it over WhatsApp or Facebook messenger. The camera quality is amazing, there is no lag in video/audio. The one thing I missed is that while the camera follows you around the room if my one-year old walks up close to the screen, as kids will do when they see people on the screen, the camera can't see her any more. If you were buying it for your kids to be able to talk to their grand-parents etc, don't buy this unless your kids are old enough to understand that they can't step up to the camera. Otherwise it is a great gadget.
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    Top reviews from the United States

    Reviewed in the United States on January 10, 2021
    12 people found this helpful
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    Reviewed in the United States on October 19, 2022
    15 people found this helpful
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    Reviewed in the United States on August 3, 2022
    23 people found this helpful
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    Top reviews from other countries

    Translate all reviews to English
    Rick
    5.0 out of 5 stars It works!
    Reviewed in Canada on July 27, 2022
    Linda Delfín
    5.0 out of 5 stars Buena compra
    Reviewed in Mexico on June 20, 2022
    Joerg Lanksweirt
    4.0 out of 5 stars Funktioniert
    Reviewed in Germany on May 9, 2021
    Amazon Customer
    5.0 out of 5 stars Easy use
    Reviewed in the United Kingdom on February 26, 2021
    KK
    4.0 out of 5 stars Good for distance communication
    Reviewed in Japan on January 1, 2022
    One person found this helpful
    Report