Standing screen display size | 0.01 Inches |
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National Stock Number | 899-00081-02 |
Meta Portal TV - Big Screen Smart Video Calling for Group Calls on Your TV
Alexa Built-in
This PC has been certified by Amazon. With Alexa built-in, you can set reminders, see your calendar, control your smart home, and more.
Purchase options and add-ons
Brand | |
Model Name | TV |
Connectivity Technology | Bluetooth, WiFi |
Special Feature | Flat |
Indoor/Outdoor Usage | Indoor |
About this item
- Scale up your greatest conversations. Smart video calling on your TV brings your favorite people, larger-than-life, into your living room.
- Share the room. Perfect for group calls. Meta Portal TV captures your whole room so everyone is in view without jostling for position.
- Call anyone, anywhere. Use apps like Messenger and WhatsApp to connect with friends and family—even if they don’t have a Meta Portal.
- A more natural connection. Smart Camera adjusts automatically so you can move freely and stay in frame, while Smart Sound ensures you can be heard clearly.
- Privacy by design. Easily disable the camera and microphone, or block the lens with the camera cover.
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Product information
Technical Details
Brand | |
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Series | TV |
Item model number | 899-00081-02 |
Operating System | Portal |
Item Weight | 10.9 ounces |
Product Dimensions | 7.49 x 2.26 x 1.29 inches |
Item Dimensions LxWxH | 7.49 x 2.26 x 1.29 inches |
Color | Black |
Voltage | 5 Volts |
Batteries | 2 AA batteries required. |
Manufacturer | Facebook Technologies, LLC |
ASIN | B07XPLJ9TZ |
National Stock Number | 899-00081-02 |
Date First Available | September 17, 2019 |
Additional Information
Customer Reviews |
4.5 out of 5 stars |
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Best Sellers Rank | #189 in Webcams #1,095 in Computers & Tablets |
Warranty & Support
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Honest review of Portal TV Smart Video Calling on Your TV
steven parker
Product Description
The entire Meta Portal family is video calling designed to bring people closer. Meta Portal TV brings smart video calling to the biggest screen in your home and turns your TV into a smart video calling screen that’s perfect for group calls. It’s easy to call friends and family on their smartphones and laptops with Messenger and WhatsApp, even if they don’t have a Meta Portal. A Smart Camera pans and zooms to get the whole room in shot and automatically adjusts to keep everyone in frame as they move and talk naturally. Smart Sound makes sure you can be heard by reducing background noise and enhancing the voice of whoever is speaking. Meta Portal’s simple privacy settings mean you can easily disable the camera and microphone, or block the camera lens with a cover. All Meta Portal WhatsApp calls are end-to-end encrypted and you can choose to call individual Messenger contacts using end-to-end encryption. Meta Portal TV needs a wireless internet connection and AC power. Meta Portal voice command availability varies. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Meta Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply. Meta Portal TV requires an HDMI cable (not included). Meta Portal TV comes with a remote control.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are satisfied with the tracking and video quality of the security camera. However, some customers have mixed opinions on quality, remote, zoom, connectivity, sound quality, and ease of use.
AI-generated from the text of customer reviews
Customers like the video quality of the security camera. They mention that it's amazing for video chatting with far away family, awesome for making video calls, and better than Hangouts and WhatsApp. They also say that the call quality is pretty good so long as the other person has a good internet speed, and it'd be a godsend for video communications. Customers also say it'a perfect appliance for calling family members, especially the elderly ones, and that it has vastly improved their calls.
"...is as high as anyone else, but the Portal TV is by far the most useful hardware I have ever bought from Facebook...." Read more
"...It has vastly improved our calls and makes us feel like our parents are right in the room! I’d recommend this to everyone!" Read more
"I use this through WhatsApp and it’s perfect for video chats with family and friends anywhere. Great audio and visual. Easy to set up and open." Read more
"...Microphone worked well with 15 people in a 15 x 20 meeting room. Video came out clear...." Read more
Customers like the tracking feature of the security camera. They mention that it follows them as they move around, keeping multiple people in frame as they do. The auto camara tracking and Alexa integration were welcome surprises. The camera senses movement and will pan around.
"...Especially how the portal automatically zooms and follows the people on screen. So that everyone is in view." Read more
"...It's amazing how the camera follows everyone in the room . You can even talk in a normal volume and each of you can hear well ...." Read more
"...zoom so picture quality degrades quickly... The camera follows you nicely for big motions but sometimes seems to kind of have some ADD and randomly..." Read more
"...It pans in and out to follow movement and allows the person on the other end of the call to see and hear everyone equally!..." Read more
Customers are mixed about the quality of the security camera. Some mention that they like the quality and sound of the camera, while others say that it definitely not that quality. They also say that the image they are seeing is very good and that the audio sounded great. However, some say that they wish the camera quality was better, and that it sometimes looks a little grainy or pixelated.
"...For the price this a wonderful device, for my many deaf and hearing impaired friends this is AWESOME, as it does have a hand held remote so speaking..." Read more
"...And it is a very polished implementation of the idea. It's the perfect appliance for calling family members especially the elderly ones...." Read more
"...She sometimes looks a little grainy/pixelated, but the video and audio never drop out. She says that her image of us looks very good...." Read more
"...Video is very clear and he loves having the video calls. 5 Stars now after using a few weeks...." Read more
Customers are mixed about the remote. Some mention that it works tremendously well, handles their home automation OK enough, and is easy to use. However, others say that it stopped working, is faulty, and cumbersome for fine motor tasks.
"...deaf and hearing impaired friends this is AWESOME, as it does have a hand held remote so speaking commands is not necessary." Read more
"...and something doesn’t work on it or maybe like mine the remote stopped working there’s no way to repair it have a hard time trying to get them to..." Read more
"...Remote is simple, so family members can actually figure this thing out. It really is a lot better than it has any right being...." Read more
"...2. The remote is cumbersome for fine motor tasks like typing in your wifi password for example...." Read more
Customers are mixed about the ease of use of the security camera. Some mention that it is not complicated to set up or use, while others say that it's not near as simple and easy to use as it should be. Setup took much longer than it should have, and it'd be difficult to navigate and figure out. Some say that searching contacts is hard, and many of their messenger contacts were missing.
"...It's easy to setup. First your family members are already on Facebook or Whatsapp. So that works in their favor. Then setting it up is SUPER easy...." Read more
"...Priceless.But it's really hard to set this device up for her so she can easily use it...." Read more
"...Its a lot of work to begin with. But once its all setup its really cool...." Read more
"...Set-up - It should be easy, but its not... Initial set up is KIND OF intuitive, but its not as simple as many other things... Its not impossible,..." Read more
Customers are mixed about the sound quality of the security camera. Some mention that the audio sounded great, and that all in the room are seen and can be heard early. However, others say that the sound had a bad echo, and the mic picks up everything and doesn't balance the sound. There is almost always an echo of their voice, and random shuffling sounds, and it cuts out the audio of everyone else. On their portal TV, the echo is difficult to talk over, and on external speakers but the caller always had an echo that made the calls completely.
"...The mic picks up everything, and doesn't balance the sound...." Read more
"...You can even talk in a normal volume and each of you can hear well ...." Read more
"...The sound quality was low. It sounded like the speaker was across the room...." Read more
"...The image and sound are excellent...." Read more
Customers are mixed about the connectivity of the product. Some mention it's a great way to keep in touch with family, while others say that the WhatsApp connection for portal is just terrible and the remote won't connect. Some customers also mention that the connection drops frequently and it has glitches.
"...Also, during installation, the connection went in and out numerous times...." Read more
"...It has well interconnectivity so I recommend this product. The zoom follow function is also great and there are no interruptions...." Read more
"...Some of the controls are wonky. It loses internet connection fairly often and I have to turn it off an on...." Read more
"...However, it disconnects from the internet on it's own. None of my other wi-fi connected devices do that...." Read more
Customers are mixed about the zoom of the security camera. Some mention that it has a great auto zoom and auto follow, while others say that it does not support Zoom and that it is not possible to disable the auto zoom on Portal TV. That said, some say that the camera often zooms in on only one person in the conversation.
"...Word of caution: this currently does NOT support Zoom; so forget using this for Zoom family meetings...." Read more
"...the video quality when WiFi strength is good and how effectively the camera adjusts to Zoom and Pan thus accommodating people moving about in the..." Read more
"...I do wish I could manually zoom the camera. Maybe that'll come in a future update...." Read more
"...But once its all setup its really cool. Especially how the portal automatically zooms and follows the people on screen. So that everyone is in view." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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I had ours installed within 5 minutes and on our first video chat. Our Portal is connected through the HDMI input of a Denon AVR and the video is shown on a new 75" Sony UHD-TV. We have had a few calls that were pixelated or where the calls were dropped, however I believe that was most likely a reception issue originating from the person(s) we called. Both parties we called live in rural areas or areas that have poor cellular and Ethernet reception.
I am quite pleased with the video quality when WiFi strength is good and how effectively the camera adjusts to Zoom and Pan thus accommodating people moving about in the room.
If I make a Portal call from my couch the camera zooms onto me and any movements. If my wife enters the room the camera immediately zooms out to get her into frame until she sits next to me on the couch, then the camera zooms in closer to include us both in the video call.
Using a Sony Smart TV and enabling HDMI-CEC I can be watching Netflix from the Sony Netflix app and all I have to say is "Hey Portal Call Mom"
The Portal responds and begins the call. Once the call begins the Sony TV automatically switches from Netflix to Portal TV.
This is perfect for the older generation who are not technically savy. A great way to stay in touch with kids, parents, grandparents and friends afar.
We have used the Story Telling feature with our 2 year old grandson who loved the interaction with us.
Only Con I have is that it has no hardwired Ethernet connection, only Wi-Fi.
When we first installed Portal TV we had Xfinity 300mbps Wi-Fi, last week we upgraded to Google Fiber Gigabit so I again I am certain that any video issues we are experiencing are actually originating from whom we called. It may be they do not have their mobile device camera set at the highest resolution, poor celluar and or Wi Fi reception.
I have not tried any of the included streaming apps on the PortalTV as we use the apps from our Sony UHD TV.
For the price this a wonderful device, for my many deaf and hearing impaired friends this is AWESOME, as it does have a hand held remote so speaking commands is not necessary.
It's easy to setup. First your family members are already on Facebook or Whatsapp. So that works in their favor. Then setting it up is SUPER easy. It has all the necessary out of box experience thoughtfulness that a device of this class needs to have. Remote is simple, so family members can actually figure this thing out. It really is a lot better than it has any right being. Since I got it, I literally call family members every single day. It's changed my life. I love this thing
UPDATE: Portal Support contacted Facebook Support on my behalf and their error was corrected within 5 days. However, it took multiple emails and quite a bit of time to get an obvious mistake corrected. 2nd UPDATE: After using this now for 3 weeks, I have to say this thing is fantastic. My dad is in an assisted living center and is able to use the voice commands to place and answer a call. Video is very clear and he loves having the video calls. 5 Stars now after using a few weeks. Can’t say enough good things about the device after the initial hiccups.
Top reviews from other countries
Other than this issue we have not faced any other problem. Zoom feature works really well.