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2 Year Data Recovery Plan

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  • Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.
  • If your drive stops working, the Seagate Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage
  • Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction). Not eligible on enterprise class or multi-drive devices
  • Free shipping for in–lab data recovery; 24/7 online case status tracking
  • If your data isn’t recovered, you get your money back
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2 Year Data Recovery Plan

from After Solutions
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  • Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.
  • If your drive stops working, the Rescue data recovery plan will attempt to recover the data from the failed drive and recovered data will be returned on a media storage device or via secure cloud-based data storage.
  • Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction).
  • Free shipping for in–lab data recovery; 24/7 online case status tracking
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3 Year 16GB Data Recovery Plan

from After Solutions
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  • Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.
  • If your drive stops working, the Rescue data recovery plan will attempt to recover the data from the failed drive and recovered data will be returned on a media storage device or via secure cloud-based data storage.
  • Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction).
  • Free shipping for in–lab data recovery; 24/7 online case status tracking
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WD Content Solutions Business WDBMWV0020BBK-NESN 2TB My Passport Ultra Black

4.3 4.3 out of 5 stars 507 ratings
$179.99
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Purchase options and add-ons

Digital Storage Capacity 2 TB
Connectivity Technology USB
Brand Western Digital
Special Feature Portable
Hard Disk Form Factor 2.5 Inches
Compatible Devices Desktop
Color Black
Hard Disk Size 2 TB
Specific Uses For Product Business
Cache Size 32

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WD Content Solutions Business WDBMWV0020BBK-NESN 2TB My Passport Ultra Black
$179.99
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Amazon Basics 100-Pack AA Alkaline High-Performance Batteries, 1.5 Volt, 10-Year Shelf Life
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SanDisk 2TB Extreme Portable SSD - Up to 1050MB/s, USB-C, USB 3.2 Gen 2, IP65 Water and Dust Resistance, Updated Firmware - E
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Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
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WD Content Solutions Business WDBMWV0020BBK-NESN 2TB My Passport Ultra Black

WD Content Solutions Business WDBMWV0020BBK-NESN 2TB My Passport Ultra Black

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Customer reviews

4.3 out of 5 stars
4.3 out of 5
507 global ratings

Top reviews from the United States

Amazon Customer
5.0 out of 5 stars Five Stars
Reviewed in the United States on March 22, 2016
Verified Purchase
delivered on time and as promised
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O. NeDroid
3.0 out of 5 stars It's OK. Could be better
Reviewed in the United States on June 23, 2016
Verified Purchase
Positives:
* 2TB, all-in-one, ready to use drive, at a reasonable price.
* No additional power required.
* Formatted for Windows with NTFS, so ready to use.
* Low level of vibration when spinning (at least on my device).
* Seems sturdy and well-protected.
* Comes with additional software and manuals pre-loaded onto the disk.

Negatives:
* Sustained write speed is not more than 35 MB/s, max 40 MB/s for a single large file, writing it to a yet un-fragmented, out of the box disk. Not exactly the "ultra-fast transfer rates" and "blazing speed" that are advertised in the manual. In comparison, an external SSD can write 200+ MB/s.
* When connected to Windows 10, there is no "eject" item in the drive's context menu. It is necessary to remove the drive using taskbar tray icon, and even this won't work if any file is opened.
* It is thicker (3/4" / 2 cm) and heavier (9oz / 256 g) than smaller drives.
* The USB 3.0 cable is stiff. Combined with a flimsy micro-USB 3.0 connector, it doesn't exactly ooze quality. Inserting the cable into the drive doesn't result in any positive tactile feedback, it is just necessary to push it there until it stops. Earlier models came out with a better, more flexible cable. Nothing, however, can cure the poor mechanical design of the micro-USB 3.0 connector; wait until USB-C is more mainstream.
* The software installation quietly installs Silverlight, which is an obsolete technology that will get used by your browser, too. This is done even for the very basic maintenance utility, and is not required for it to function. I didn't check what the rest of the tools do. Windows includes its own backup technology and it is possible to use BitLocker to protect the drive.
* It vibrates when spinning. Not too much, but it is noticeable when it is close to a laptop you're working on.
* The capacity is 2 million bytes or 1.82TiB.
2 people found this helpful
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Stephanie Sullivan
5.0 out of 5 stars UPDATED: Great with Linux, Mac & Windows for Backup
Reviewed in the United States on June 9, 2015
Note: Be sure to read the update at the end info for on Windows use and ways to upgrade older computers to USB 3.0.

I got 3 of the 2TB version of the My Passport Ultra to use with Linux as backup media. When I purchased them the older non-utra version was the same price or higher including shipping.

To get best performance out of drive we installed a USB 3.0 PCI-e card in this server. The card ia a  ORICO PNU3539-U3E Super Speed PCI Express to USB3.0 & eSATA . The card was instantly recognized by RedHat Enterprise Linux 6.5 (RHEL6) upon boot and has worked perfectly.

The existing NTFS partition on the drive isn't recognized by RHEL6 To use the drive for Linux backups we used the disk manager to delete the existing partition and place an ext4 partition the max size of the drive. It now auto-mounts and operates much faster than our older USB 2 backup drives. Copying large files is between 3 and 4 times as fast.

Our backups have gotten big enough the speed of the backup media was becoming a big factor getting a full backup completed overnight. The "My Passport" USB 3.0 drive addressed this issue nicely and plays well with Linux.

An added bonus with My Passport is getting power from the USB port. The older drives we replaced had external power adapters. Now fewer wires and less power.

Hope this is helpful for someone considering using My Passport drives with Linux.

Update: Dec 3, 2013

First the 15in cable that comes with the drive really needs to be longer. 3ft would have been much more useful. For my clients I'm now getting  Cable Matters SuperSpeed USB 3.0 Type A to Micro-B Cable  in 3ft or 6ft depending on their application.

Second I've setup  Acronis True Image 2014  using the My Passport Ultra 2TB drives for a client with Windows 7 and it's working great. Much faster than the older WD MyBook drives they replaced. It had external power and the wiring and power block associated with that.

I setup their computer with a  ORICO PVU3-5O2U USB3.0 7-Port PCI Express Card  to give them lots of USB 3.0 connectivity. It uses the via chipset which seems very nice. But installation was painful because I had to find the right drivers and download them. But you can read about it in my review of that card. Once installed it works great and so does the My Passport Ultra as the backup media. It was easy to setup with Acronis. This is a feature for sure.

When copying large files or large numbers of smaller files performance seems about the same in windows or linux. Is is my impression and not side-by-side tests. In either case, it's much faster than older USB2 drives.

That makes 9 of these drives at clients and 1 in-house, and more soon. No failures or problems yet.

Update:
I had the chance to setup the  My Passport Slim 2TB drive  for a client recently. It is about 1/8th inch thinner than the Passport Ultra and a tiny bit lighter and smaller in other dimensions. It a sexy looking drive which presently is about 30% more expensive.

Other than the packaging the "Slim" appears to be a Passport Ultra repackaged to be a bit smaller, lighter and mostly cooler looking with a metal case. Hope this helps if you are trying to decide between spending the extra money for the  My Passport Slim  vs. the My Passport Ultra.

Older computers can often be upgraded economically. I've used the  ORICO PVU3-5O2I USB 3.0 7 Port PCI Express Card (5 Rear and Internal USB3.0 20PIN Connector)  on Windows 7 and Linux Desktops/Servers with good results providing lots of ports. I mentioned this in my main review.

If your laptop has an express card slot a card like the  HDE 2 Port USB 3.0  may be used to provide USB 3.0 to take full advantage of a drive like the My Passport Slim.
2 people found this helpful
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Jake
5.0 out of 5 stars Overall very good, works faster than my toshiba
Reviewed in the United States on June 27, 2015
Overall very good, works faster than my toshiba, or seagate, and from what I hear from online reviews it sets the standard as the most reliable external Hard drive. (Which is by far the most important factor for me, even if it's not overly thin like the Seagate Backup Plus Slim).

I agree with the person above me that the cord could be longer, however every portable external hard drive I have ever bought or seen has this same cord, as it is east to fold in 3 and carry it with you. You can purchase a 6' 3.0 USB extension cord for about $5-$6.

Besides that A+++.
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Top reviews from other countries

Honey Singh
5.0 out of 5 stars Awsome Speed & Quality....
Reviewed in India on July 13, 2015
Verified Purchase
I bought this product from amazon about a month ago.They delivered in 2 days & I was very happy to see the packaging.The hard disk is working really well & the files transfer speed is also really good.If i transfer large files upto 100-200GB that time also speed is more than 50-60MB that is really good.If someone wants to buy any external hard disk i recommend this one,Go for it blindly and after buying don't forget to register it on WD website.
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Karan pathak
4.0 out of 5 stars Wd passport ultra is amazing !!!
Reviewed in India on October 24, 2015
Verified Purchase
Let me start my review by listing pros and cons of wd passport
Pros :-
1. Excellent read write speed. Tested with both 2.0 and 3.0 interfaces. In my macbook 3.0 i got write speed of 130mbps and in my hp 2.0 i got write speed of 20-25 mbps.
2. Got 3 years warranty from wd.
3. Wd passport ultra came with plethora of softwares 4 softwares for windows and 2 for mac. This includes monitoring and diagnosing, data backup, password protection software etc.
4. There is a tiny led on it's side through which you can whether a data transfer is taking place or not.

Cons :-
1. Gives a plastic like feel from the sides which can be tampered.
2. The usb cable provided is very small
3. Regardless of company saying 2tb you'll actually get 1.81 tb usable space

There are some other things i would like to mention .... First of all mac users can totally go for it, it will work just like windows and you can download paragon ntfs for mac if u don't want to partition your disk and still be able to directly write files on hdd.
Second although the hard disk i got didn't have that texture on top, it was simply plain i.e it was some sort of other model, and i also didn't got the pouch which was supposed to be there but i didn't return it cuz of the price at which i got this . It was on sale for 6499 and i got 15% cashback on top of it. So in all quite happy:)
Customer image
Karan pathak
4.0 out of 5 stars Wd passport ultra is amazing !!!
Reviewed in India on October 24, 2015
Let me start my review by listing pros and cons of wd passport
Pros :-
1. Excellent read write speed. Tested with both 2.0 and 3.0 interfaces. In my macbook 3.0 i got write speed of 130mbps and in my hp 2.0 i got write speed of 20-25 mbps.
2. Got 3 years warranty from wd.
3. Wd passport ultra came with plethora of softwares 4 softwares for windows and 2 for mac. This includes monitoring and diagnosing, data backup, password protection software etc.
4. There is a tiny led on it's side through which you can whether a data transfer is taking place or not.

Cons :-
1. Gives a plastic like feel from the sides which can be tampered.
2. The usb cable provided is very small
3. Regardless of company saying 2tb you'll actually get 1.81 tb usable space

There are some other things i would like to mention .... First of all mac users can totally go for it, it will work just like windows and you can download paragon ntfs for mac if u don't want to partition your disk and still be able to directly write files on hdd.
Second although the hard disk i got didn't have that texture on top, it was simply plain i.e it was some sort of other model, and i also didn't got the pouch which was supposed to be there but i didn't return it cuz of the price at which i got this . It was on sale for 6499 and i got 15% cashback on top of it. So in all quite happy:)
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J.Sriram
5.0 out of 5 stars A very good product from WD for a good bargain
Reviewed in India on October 24, 2014
Verified Purchase
A very good product from WD for a good bargain. I have only one question to ask the manufacturer. Normally an end-user loses about 9.5% of the rated storage since the hard disk comes with software loaded by WD or for that matter by any manufacturer. So a 1TB hard disk will have only 931 GB of storage and a 2TB will have only 1.81 TB of space for end-users. But I read in one of the reviews of a Flipkart customer that all "Ultra" HDDs come with full rated capacity like 2TB means full 2TB. But that was not to be. Then what is the improvement "Ultra" over its earlier version?
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Satya N.
5.0 out of 5 stars Fantastic Beast. 3 YEARS of Ownership Review
Reviewed in India on December 28, 2017
Verified Purchase
- It's been with me for last 3 yrs. Bought it for Rs 6,759.
- It's a really compact device. I love it.
- The most important thing is that it comes with an encryption software for data security. A word of caution to be followed, make sure to properly remember the password or note it down somewhere safe, just in case you forgot it. Because without the password you wouldn't be able to view the content. Literally, you wouldn't be able to use the drive.
- If you are planning to buy one, don't hesitate.
- Buy an HD case as soon as you can. Check here,  Shockproof Travel HDD Storage Protection Case

Now the thing is my 2TB drive is about run out of space, so I'm actually planning for a 4TB variant,  WD Elements 4TB (Black)

Besides, you might check out some alternatives below;
a.  WD My Passport 2TB Portable External Hard Drive (Black)
b.  Toshiba Canvio Basics 2TB USB 3.0 Portable External Hard Drive

Best,
~SN
2 people found this helpful
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Sharan Grandigae
3.0 out of 5 stars Slow initial access but great otherwise
Reviewed in India on September 19, 2014
Verified Purchase
I've got the 1TB hard drive from WD and that's fantastic. However this hard drive is much slower to start up and serve data when compared to the older 1TB hard drive. Storage and reliability is not an issue, so if you want to use this for a backup hard drive and not for frequent use, this is just fine. These are reviews based on the usage with a Mac and after formatting it.
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