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Plantronics 207120-21 Backbeat Pro 2 Special Edition - Wireless Noise Canceling Headphones
- Audio Quality: Immersive, high res sound, and powerful speaker drivers deliver the right balance of rich bass, crisp highs, and natural mid tones for your music
- Active Noise Cancelling Headphones (ANC): Switch on active noise canceling (ANC) to minimize ambient noise while working or traveling
- 24 Hour Streaming: Enjoy up to 24 hours of wireless music, movies and calls before choosing the cabled connection or recharging. Sensitivity (dB SPL/1mW): 93. Impedance (Ohm): 32
- Wireless Freedom: Stream rich, lifelike audio up to 100 meters/330 feet away from your Class 1 Bluetooth smartphone or tablet. Bluetooth v 4.0
- Rigid Travel Case: Ear cups swivel flat to slip into the protective travel case ; Frequency response: 20–20,000 Hz
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From the brand
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In 1969, Neil Armstrong and Buzz Aldrin, along with their team at NASA were on a mission… to the moon. And they took our headsets with them. That was more than 50 years ago, and since then we have continued to enable seamless work from anywhere.
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What's in the box
Product guides and documents
From the manufacturer
About Plantronics
We believe that people come first and that technology must be simple, intuitive, and personalized.
As an industry leader, we look beyond just building the best headsets. Through the insightful application of the latest technology, we create innovative audio solutions that help solve the problems that prevent people from getting their most important tasks done.
BackBeat PRO 2 Special Edition
Wireless noise cancelling headphones
Enhance every moment with BackBeat PRO 2 Special Edition wireless headphones. On-demand active noise cancelling creates an oasis of personal space in a public place at the touch of a button.
Plus, this Special Edition features instant NFC pairing for compatible devices and a rigid travel case.
- On-demand ANC to reduce ambient noise
- Up to 24 hours of wireless streaming
- Up to 330 ft/100 m range using Class 1 Bluetooth device
- Improved design to be 35% smaller and 15% lighter than its predecessor for all-day comfort
- Open listening mode lets you hear your surroundings
- Automatic music play/pause when headphones are put on/removed
- Connect and switch audio between a smartphone and tablet
- Pair compatible devices instantly with NFC technology
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On-demand active noise cancellingSilence the world around you at the touch of a button with on-demand active noise cancelling. |
Designed for all-day comfortHeadphones feature a cushioned, over-the-ear design for long wearing comfort. |
24-hour battery powerYou’re free to listen or talk continuously for up to 24 hours on a single charge. |
Protective travel caseProtect your headphones with a rigid case to stand up to the wear and tear of travel. |
Product information
Product Dimensions | 9 x 9 x 3 inches |
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Item Weight | 10.2 ounces |
ASIN | B01MCRVPO6 |
Item model number | 207120-21 |
Batteries | 1 Lithium Metal batteries required. (included) |
Customer Reviews |
4.1 out of 5 stars |
Best Sellers Rank | #1,178,893 in Electronics (See Top 100 in Electronics) #16,152 in Over-Ear Headphones |
Is Discontinued By Manufacturer | No |
Wireless communication technologies | Bluetooth |
Connectivity technologies | Bluetooth |
Special features | Noise-Canceling, wireless |
Other display features | Wireless |
Audio Jack | Wireless |
Form Factor | In Ear |
Color | Grey |
Whats in the box | Wireless Headphones and Travel Case |
Department | Cell Phones & Accessories > Cell Phone Accessories > Bluetooth Headsets |
Manufacturer | Plantronics |
Date First Available | October 1, 2016 |
Warranty & Support
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Product Description
Plantronics BackBeat PRO 2 Special Edition - Wireless Noise Canceling Headphones.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the value, quality and comfort of the wireless accessory. For example, they mention it's worth the money, the ear pads are soft and the build quality is pristine. Some are happy with battery life, and ease of use. That said, opinions are mixed on sound quality, connectivity, and pause.
AI-generated from the text of customer reviews
Customers like the quality of the wireless accessory. They say the construction is pristine, sturdy, and has zero quality issues. Customers also appreciate the reliability, consistency, and great value of the headphones. Overall, customers are happy with their purchase and recommend them to others.
"...Overall, these headphones are fantastic. If I had to name some cons, they wouldn't be fair as the price point is on par...." Read more
"...floor of my home, I can venture down to the second floor with zero quality issues...." Read more
"...Build Quality: 8/10A nice, sturdy headset. They may be a bit on the heavy side for some, but I enjoy the weight they add...." Read more
"...Good quality headphones are not cheap, and these aren't cheap headphones but I have not regretted buying them for one minute and would do so again...." Read more
Customers like the comfort of the wireless accessory. They say that the earpieces are very soft, and fit over their ear nicely. The ear cups fit snugly.
"...a solid rating and every one of them scored the battery life, comfort, and features to be excellent...." Read more
"...Skipping and volume the main uses.3 They are about as comfortable as headphones like this can be and have some adjustment range for size...." Read more
"...The above being said, the Plantronics are definitely 8-hour comfortable, but I can't do it multiple days in a row...." Read more
"...If you're a basshead, the low-end will satisfy.- Comfortable fit. Nice ear pads. Adjusts to fit all sizes of heads.CONS:-..." Read more
Customers like the value of the wireless accessory. They say it's a really good mix of functionality and price. Some customers also say that the headphones are wonderful and incredible.
"...If you are looking to get some headphones that are super expensive, but do everything well, these are them. You won't be disappointed...." Read more
"...to turn off the noise reduction while using Bluetooth and the cheaper cost...." Read more
"This is the second pair I have purchased. They are wonderful...." Read more
"...A good value at this price point.***PRIOR REVIEW***..." Read more
Customers are satisfied with the battery life of the wireless accessory. They mention that it has a phenomenal battery life, and can last for an incredible amount of time before they need to be recharged. Customers also say that the battery charge still remains high after many days of use, and that it is comfortable to wear for a long time.
"...gave this headphone a solid rating and every one of them scored the battery life, comfort, and features to be excellent...." Read more
"...More than adequate battery life for me...." Read more
"...I've used them for several hours over many days and the battery charge still remains high and I've never fully depleted the charge yet from daily use..." Read more
"...I overall love the headset, the battery lasts forever (i wish it told you how long it'd last) and the aesthetics looked good when they came in...." Read more
Customers like the ease of use of the wireless accessory. They say the controls are laid out in an intuitive manner, and the buttons on the ear cups are easy to learn and use. They also say the buttons are simple, convenient, and accessible. Customers also mention that the amount of controls are superior, and they like that the controls allow them to have exact control over what they want.
"...They will detect this and pause. There are FULL playback controls, you can pair them with two separate devices simultaneously, and they even swap..." Read more
"...Controls on the ear are easy enough to use once you get used to where things are...." Read more
"...aspect they're capable of, however I liked how they allowed one to have exact control over what you wanted them to do despite the decreased..." Read more
"...Where I think 1.0 did a much better job than 2.0 are more intuitive controls, 1.0 is louder..." Read more
Customers are mixed about the sound quality of the wireless accessory. Some mention that the sound is really good, the noise canceling is decent, and the range and noise cancelling is excellent. However, others say that the headphone audio hesitates and pulsates for about 3 seconds, the audio drops badly, and there is a very noticeable sound delay of 1-2 seconds.
"...Even if these are the only headphones you will use, the bass is not going to be overbearing or make your media sound bad...." Read more
"...reason for going for these over the Bose 35's was the ability to turn off the noise reduction while using Bluetooth and the cheaper cost...." Read more
"...on the left cup to all-the-way-up and it will stop audio, disable noise canceling, and relay any audio it collects externally into the stereo ear..." Read more
"...On/Off switch is not loose.- Noise Cancellation is the same. Better than Beats Studio Wireless, but less than the Sony MDR-100ABN...." Read more
Customers are mixed about the connectivity of the wireless accessory. Some mention that it has good connectivity with plenty of range, awesome cancellation, volume, and that it pairs to any Bluetooth capable office headset adapter system. However, others say that the Bluetooth connection can be a little spotty, has issues actually connecting, and starts dropping connections.
"...(no dual connection, takes longer to boot up and connect)..." Read more
"...two separate devices simultaneously, and they even swap your Bluetooth-connected phone calls right to your headphones as soon as you turn them on!..." Read more
"...corrected, worked for another 2 months, then just started dropping bluetooth connections. Multiple phones and laptops all had the same cutting out." Read more
"...A common feature now but not back then was a way to disable ANC, connect to 2 devices, pass through and mute, reliable bluetooth connectivity and..." Read more
Customers are mixed about the pause. Some mention that it automatically pauses the music or video when they lift the right headphone. However, others say that it doesn't pause their music at all, works sporadically, and causes dropped calls and paused media.
"...my headphones and put them around my neck and they will automatically pause my media!..." Read more
"...Especially if extended at all, they can creak when moving/walking which is annoying as this is audible...." Read more
"...The auto pause feature is what makes these killer!..." Read more
"...on my laptop and go anywhere in the house with these on with no interruptions. I have even gone out to my backyard without a problem...." Read more
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-The headphones needed to be Bluetooth as I have snapped a few headphone cables during my commute.
-The headphones would need some sort of active, electronic noise cancellation.
-They would need to have a good battery.
-Comfort would need to be sufficient enough that wearing them for a long stretch of time (2+ hours) wouldn't be too uncomfortable.
-The sound quality would need to be good, but at my target price range, I'd be willing to sacrifice some sound quality for convenience.
-Price in the range of $150-$250.
I originally planned to get the newly announced Sennheiser HD 4.50 headphones. They looked great and, being a fan of Sennheiser's sound quality, I figured it would be a no-brainer. Amazon (and most other outlets) had a very long delay for shipping (6 weeks!), so I was forced to look for an alternative. Naturally, I considered the Bose QuietComfort series, however, the price was just a bit more for the 35's than I was willing to pay (not to mention that I didn't really "need" top-shelf sound cancelling because the office I work in and the train are both pretty reasonable when it comes to noise level).
After doing some searching, I came across a review for the Plantronics BackBeat Pro 2. Every professional review I could find gave this headphone a solid rating and every one of them scored the battery life, comfort, and features to be excellent. Eventually, I opted to buy the BackBeat Pro 2 Special Edition model at $249, and here are my thoughts so far:
Battery life: It is amazing. It is easy to check the battery level both visually and audibly (if you pause any media playing on your headphones, then tap the right ear cup button, a voice will tell you what level your battery is at in the form of "high, medium, or low"). A charge lasts literally all week, and that is with a minimum of 4-6 hours of use a day (2 hours on commute alone). Also, there have been times that I have left them switch ON and forgot that I did, but they must have some sort of sleep mode because, the next day, they still had a high battery level!
Comfort: The ear cups are a memory-foam type of padding and VERY comfortable. I have zero complaints about wearing these for a long period of time and even my wife, who is very picky about headphones, said they were very comfortable. I also hate when headphones feel too warm on my ears and these aren't bad at all.
Sound quality: I've started to explore with great interest different kinds of headphones because I want to hear music the way it should be heard. You don't really notice how much sound information you're missing out on until you put on a good pair of headphones. I own a pair of Sennheiser HD 600's, Momentum 2's, and these BackBeat Pro's. I also drive them with a Mayflower Objective 2 headphone amplifier. I can confidently say that my HD 600's and Momentums beat the sound quality of the BackBeat Pro's, but that isn't a fair comparison at this price point! HD 600's are known to be, arguably, the best sounding headphones you can buy under $800-$1000, especially if driving them with an amp. While I prefer the sound of either of my Sennheiser headphones to the BackBeat Pro's, I can just as confidently say that the sound quality is solid. Whether it is a coffee shop or a public bus, the sound has good lows and highs with average mids. These headphones do have more bass than the HD 600's or Momentums, but I actually enjoy the extra kick because it isn't the same as my other headphones. Even if these are the only headphones you will use, the bass is not going to be overbearing or make your media sound bad.
Features: This is where these really shine! Features galore, from a detachable headphone cable to an audible queue telling you what battery level you are at or what devices are connected, these headphones seem to cover everything. For example, if I am in the office listening to music and a co-worker wants to speak to me, I can just take my headphones and put them around my neck and they will automatically pause my media! I haven't tried videos, but I have tried web-based podcasts, Stitcher radio podcasts, Spotify, and local files. You can get this same functionality by simply taking one ear cup and moving it to the side of your ear! They will detect this and pause. There are FULL playback controls, you can pair them with two separate devices simultaneously, and they even swap your Bluetooth-connected phone calls right to your headphones as soon as you turn them on! Or, let's say that you have your headphones on while on a call, but you want to put the call on speaker phone: simply press the speaker icon on your phone and the BackBeat's will transfer the call audio back to the phone's speaker (and vice versa). There is a mute button on the headphones which, while not used as much, is very convenient. Lastly, the open-mic mode is a great feature for if you want to hear around you without taking your headphones off (great for commuting on public transportation as people think you cannot hear them).
Noise cancellation: It isn't Bose, but it is good enough! The noise cancellation + sound being played through the headphones will drown out all but very loud noises. It isn't going to make your train ride completely silent, so if you are looking for headphones that will have the BEST noise cancelling available, you'll need to spend more money, plain and simple. These headphones tend to take lower sounding loud noises and tame them down to where they aren't a big deal. I actually like this as it is helpful for when I'm walking on the sidewalk in the city or a crosswalk. I WANT to be able to hear certain things, like cars.
Overall, these headphones are fantastic. If I had to name some cons, they wouldn't be fair as the price point is on par. Better mids and better noise cancellation would be it! Everything else is great! Sure, having a more metal-based construction would be nice, but the build quality of these is already very good and they feel solid. If you are looking to get some headphones that are super expensive, but do everything well, these are them. You won't be disappointed. If you have questions, feel free to ask me!
I waited to do this review so I had enough time for a more long term impression vs an initial reaction.
I would have given them 5 stars except in my opinion the noise reduction does very little.
I did however notice on an airplane it worked well enough to enjoy the sound.
If you aren't overly concerned about noise reduction I'd highly recommend these headphones.
If noise reduction is your primary mission I would recommend the Bose Quietcomfort 35's.
The good and the bad.
The good:
1) They sound good. I like the deeper sounding bass as well.
2) Controls on the ear are easy enough to use once you get used to where things are. Skipping and volume the main uses.
3 They are about as comfortable as headphones like this can be and have some adjustment range for size. I can wear them for long periods of time. They enclose the entire ear which unlike some cheaper headphones I tried, were smaller ear cups and pressed on the ear which did not work for me.
4) I like the ability to be able to turn off the noise reduction while still using the blue-tooth (can't do this with the Bose 35's).
5) $100 to $150 cheaper than the Bose (which as a tradeoff are a lot better as noise reduction).
6) They have a switch you can flip to open a microphone to hear better outside. It does stop/pause the music. I didn't find a huge difference but I guess it lets a little more sound in.
7) If you slip the headphones off your ear, the music/utube or whatever pauses (If the app supports). Some have reported it pausing too easily, I haven't experienced that. You can disable this feature if you want.
8) If you get the SE edition (which cost $50 more you get a decent semi hard case vs just a bag like case. I opted for this since they go in my backpack frequently to go to and from work in the car. To say the case is worth $50 is definitely a push but I just got it.
9) Very good sound when used as to talk on the phone. To the person on the other end you sound clear. I wondered about how well the microphone would work but it seems to work fine. I've had no complaints.
10) More than adequate battery life for me. Over some timings I would get anywhere from 13-17 hours on battery high, another 12-14 or so on battery medium. This is easily in their advertised up to 24 hours of use. I got at least that. Basically all with noise reduction on.
The caveat however is once it goes to battery low, you might only have another 30-45 minutes before it shuts down totally. This can be undesirable if you are say on a long walk and they go dead you are without music (unless you have the cord with you).
The bad:
1) Noise reduction is a token gesture at best. I can hear a little difference, but most of the noise filtering just comes from having the headphone around your ear. If noise reduction was my major concern I wouldn't buy these.
2) I have issues where the headphones cut out/turn off when walking under large power lines on various multi-use trails I frequent.
3) Especially if extended at all, they can creak when moving/walking which is annoying as this is audible.
4) For something like working out or too much physical exertion I think they would be too hot on the ears
and I'm not a runner but think I would be annoyed by the pounding of running.
5) $50 extra for the SE edition for basically a semi hard case seems excessive but it works and I didn't want to try and buy something after the fact.
6) Battery low only gives you maybe 40 minutes till shutoff. Wish they had done high/medium/low in equal time amounts, say 8 hours each or whatever.
In summary I like these headphones a lot. They sound great and have the features I want.
My biggest reason for going for these over the Bose 35's was the ability to turn off the noise reduction while using Bluetooth and the cheaper cost.
In the I rarely if ever bother to turn off the noise reduction anyway. There really isn't that much difference in average situations.
I've heard that the noise reduction on the Bose 35's is kind of like a suction and annoying to some. I didn't use them enough to know personally.
The Plantronics definitely don't have this issue (at the trade-off of inferior noise reduction I guess).