I wonder if Amazon actually vets it's merchandise suppliers. This computer that I can shamefully say that I "mistakenly" bought from this Amazon supplier has got to be a seriously defective unit, and probably bought that way by this supplier!I noticed that even in this product description, it doesn't really say which model Dell computer it is, in fact is very confusing as to which processor it actually has in it. I allowed my wife to make this decision, because she is very educated or so I thought.The nuts and bolts of it is, this computer is total and unequivocal crap! It is so slow that even clicking on "This PC" or any other icon takes anywhere from 10 to 30 seconds before it opens! Windows updates – forget it! I took delivery of this thing Friday afternoon, May 25, 2018, and I have yet to download all of Windows updates. The only thing I've been able to do is get my email account to work and that takes almost a minute to open!Even the Dell support app will not work or takes minutes to start working. The Dell support updates progress goes to 80% and stops! I made a mistake of trying to do a memory test, and my God that took 3 1/2 hours! If this is the first review, as the website suggested when my wife decided on this purchase - it should be the last! This company should be banned from selling anything, despite being supposedly brand-new and by Dell!It is a model Dell Inspiron 7000 – 7375, and as I said before you will not find is listed anywhere on their ad for this computer! Having retired from IBM, and someone who has bought and built computers for more than three decades, I have never had one, right out of the box, ever been this bad. I can accept almost anything else! I am attempting to reset the computer, and it has been sitting at 1% so far for 1 hour and 40 minutes. Something else I noticed, a one year free subscription to McAfee security supposed to be preinstalled, there is no McAfee on here at all!It will not even reset back to factory default, so I'm going to have to find a way to uninstall my email account which thank God is only thing I put on this thing! I would just reformat the C Drive, but it won't do that either!Amazon should really be ashamed of themselves for line people to sell products like this on their website and I have been in Amazon member for more than 11 years! Decision on whether or not to return it has already been made. If I can drive it to Amazon's return site myself I would do that. If I do exactly where this company was located who sold this I would take it to them personally!UPDATE: In my attempt to reset this laptop before returning it, it has been stuck at the 10% completion level for 5 and 1/2 hours! I am shocked the DELL would even make computer like this!Stay away from this company and from any computer they sell!UPDATE: I see now the product description has changed to reflect what computer this actually is! In the photograph you can clearly see what the description was when my wife bought it and the price. Now when clicking on this link in "My Orders" it links to another computer from DELL, (not the company Best Tech Corp) with the proper description and with a $200 LESS price tag!I was going to return it, and despite the problems I encountered at first, once I did a Factory Reset and got all the Windows and Dell Updates to install, the computer works fine. But that was the problem, it took so long to install all these updates. I think it's a design issue that makes it take so long.We feel like we've been cheated.My wife actually placed the order. Like many others she did not know, but I thought it was very deceptive advertising.