Top critical review
3.0 out of 5 starsWorks Well/Hard to Clean
Reviewed in the United States on March 18, 2024
Bought this just a few weeks ago and have used it quite a few times now. It is easy to use, not too heavy, and directions are clear. So far I've used it to spot clean couches & mattresses, as well as get a deeper clean on some rugs & the seats of our car. It does really well & watching the dirty water come up is so very satisfying, just as seeing pure clean water come up on some items is reassuring. My only complaint is that it is incredibly hard to clean. It comes with a little cap you clip on over the hose when you are done each time to clean the hose & dirty water collector. Okay, well that is easy to run and no doubt the hose is clean. Unfortunately, I cannot say the same for the water collector itself. I spent more than 20 minutes filling and dumping remnants out of it and it still has grit & dust in the bucket. (Yes, I did vacuum prior to using this cleaner, but there are just bits the vacuum can miss of course.) Also, you can't just clean a spot, clean the hose, & dump out to put away. Once you have used it, you need to leave the buckets out somewhere to dry a bit. I'm still not certain they fully dry out as I haven't witnessed it myself just yet. Also, the brush/sprayer is impossible to clean. The first time I used it, bits of dust collected into the top on the sides. No matter how much or how high I get the water, we cannot get those pieces out. We even tried using some pipe cleaners to see if we could unwedge them and they won't come lose. (Yes, we immediately went to clean it after our first use.) Overall, the item does work and we are pleased with that fact, but not being able to clean it irks me & I worry water may not dry out in canisters well enough. I had seen this heavily promoted on Instagram a year ago, but we chose this one because my husband saw it had the best reviews. Just after using it, I noticed a woman who had previously praised it had replaced hers with a newer model because "it can actually be cleaned". I looked and it is the same price as what we paid for this. I'm disappointed because it appears the issues were known, but it was put out anyway and now the better one is so soon released. I'd feel better if the attachment could be cleaned, but so far no luck. Again, overall it does what it says it will. You spray , scrub, & suck all at once. Not being able to clean it well afterwards though keeps me from giving it 5 stars.