Amazon.com: Customer reviews: Breville Custom Loaf Bread Maker BBM800XL, Brushed Stainless Steel

Reviewed in the United States on June 25, 2022

I'd like to offer insights not already covered by other owners:
Like other Breville appliances, this bread maker uses a multi-function rotary switch for navigating and changing the values of various settings. This is a faster, easier method than keypad buttons used on other machines. This machine has a high level of features and settings, so this choice of interface really shines. There's also tactile metallic buttons that perform single purposes, (Ex: Oven light), and their layout and size make them unambiguous. This layout, and the large, easy to read black-over-white LCD display are friendly to old duffers like me who don't appreciate scrambling to find our glasses to use an appliance. Also, the important buttons have an illuminating halo ring that changes color to indicate they are, or are not available for use depending on the present state of the machine's cycle. Another clever detail.
A word on the folding paddle angst some owners have expressed:
Complaints relate to seizing, cleaning or aesthetics of the 'hole' in the bottom of the loaf . . really?
I lube the thing with olive oil prior to use. I also place a cup of hot water in the baking tin w/paddle after it cools to soften remnant dough, then use the edge of a common dish brush to clean away baking remnants. Cleaning takes seconds not minutes - far less time than complaining, and if a small hole or gash in the bread your about to digest troubles you, consider meditation or a therapist.
Things to like:
1. Widest range of loaf sizes of any machine I could find.
2. Oven light is awesome - not critical, but a really thoughtful luxury.
3. Fruit/nut dispenser a plus.
4. 850watt rating - most powerful machine I could find.
5. Fixed and folding paddles provide for a wide range of uses.
6. Greatest number of custom program settings and memory for personal recipes.
Lastly, and surprisingly important,
7. The manual/recipe book is a real quality item. Thick, glossy pages, spirally bound so you can open to a recipe and it lays flat. It is made to be in a kitchen. Most other manufacturers completely cheap out at this point. The many recipes are a great starting point for spectacular personalized custom loafs.

A note on price: Welcome to inflation. I had to pay $300. Who WANTS to do that? I didn't, and first I bought a KBS import special with a fancy glass top for $150. But on only the second loaf, that machine's wimpy motor started to make unhealthy sounds and got returned.
On the other hand, my 6-7 year old Breville espresso machine, juicer, and countertop oven function as perfectly today as they did in 2015. Coincidence? Maybe, or it shows value for the prices paid - who's to say.
In the end, performance and longevity are more important to me than low price. Once the money is spent, it's easy to forget the pain as long as the product excels year after year.
O.K., time for a perfect crusty dill rye for Reuben sandwiches. It's a ripper :)
P.S. If you haven't tried Bob's Red Mill Artisan Bread flour, there's a real pleasure waiting for you.

124 people found this helpful

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B

Excellent Gluten Free Bread

Reviewed in the United States on January 1, 2024

Color: Stainless SteelVerified Purchase

I only bake gluten free (GF) bread. Been doing it for years. I bake 3-4 loaves a week. Recently I decided to switch to a bread machine. This machine produced an excellent GF loaf - on the first attempt! It comes with a detailed book (thick and spiral bound) that gives you everything you need to know like times and temps of each cycle, step by step directions and some recipes. You can create your own homemade bake cycle by programming your unique settings. My only small complaint: the view window is pretty small. Quality control was bad for me. The first machine I received had a piece of black rubber stuck under the glass of the screen. It obscured the read out. Returned it. The second machine wasn’t sent in a shipping box. Arrived busted up and scratched. Returned it. My bad luck. Check your machine!!

8 people found this helpful

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Galina Strizheva

producing half baked "brick" without possibility to continue baking unless you would wait for Zo would cool down. Besides it bei

Reviewed in the United States on March 16, 2017

Color: Stainless SteelVerified Purchase

Let me start with short review of Breville's competitor I had an opportunity to try before buying this piece of home magic.
My dear husband gave me an expensive Zojirushi as a B-day gift. I was exited to test it, but the recipie from the booklet failed immediately - bread was lumpy, tasteless and rock-hard. We've gave it another try and tried a cake recipie from the book, and it failed again, producing half baked "brick" without possibility to continue baking unless you would wait for Zo would cool down.
Besides it being a lemon made in China (not in Japan, as expected), it also looks and feels like "Hello, housewives from 80-s!" with tiny dark lcd display, bulky body and colorful booklet, which looks more like a childrens book (not just because it is colored, but also by the mentoring tone some adults use with children - many repeats, minimum useful information, colorful simplified schemes and attractive pictures...). My guess, the model was not updated for the last 20-30 years, except the smooth buttons (a la 2000's) and gluten free option, which probably was an encoding for some other modern trend from the past and now was just renamed for the sake of health consciousness buyers. There is no ways to modify pre-set programs and only three options for custom recipies, where you can choose only order and number of steps, but not the time or temperature. There are no crust settings for Wheat! I guess everybody in Japan like their wheat bread made only one way... I was more than disappointed not only by bad quality, but by Zo's intend to standartize my baking and limit my creativity, the true essence if cooking. We've returned it without regrets.
So, now about Breville. Compare to the traktor-like Zo, this is a top notch Rolls Roys. My first try of milk and honey bread from the booklet turned to be amaizing, tasty and exeeded mine and my family expectations (see photo). The bread was soft, spongy inside and with evenly golden artisian crust outside. The machine itself looks modern and stylish, with huge lighted display, easy to read text and icons, intuitive navigation and fancy buttons. The booklet is full of quite useful information, tips, tricks and recipies. Compare to Zo, it has only one paddle for bread, but it is collapsible and there is another paddle for the jam included. Nice feature Zo was missing, is fruts and nuts dispenser, which this machine has on the detachable cover. But most importantly, this beauty has a magic button "Modify", which can change any pre-set ptogram to your desite for the length of each step and, where applicable, for the temperature as well. There are 9 custom programs you can keep in Breville's memory for some of your favorite recipies, or your experiments. I have not tried it yet, but I believe it could be programmed to be a yogurt maker or sourdough starter. The pickaboo window is big enough to catch moments where you may want to add liquid or flour during kneeding, and there is a light inside to see how bread is breathing and rising.
A few cons, which might be disturbing for some, but does not downgrade my opinion about this breadmaker:
1. the signal has a higher pitch, but you can turn it off.
2. It moves more and noizier compare to my old Toastmaster or Zojihushi. However, it has rubber pads on the legs, so I doubht it may walk away from my countertop one day.
3. Collapsible pad would require better cleaning and some practice to put it in the open position while adding ingredients (mine was collapsing, so I had to hold it with a spoon while adding liquids).
4. Stainless steel frame is a fingertip and drops magnet and would require periodic cleaning

Despite these minor nuances, the result beats the minor inconveniences. I am happy to have this model as my B-day present and my husband loves it even more!

P.S. Accidently found a trick to switch from light to medium crust without restarting the programm - close the dispenser before baking step.

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Adonis

Best bread maker for my small family.

Reviewed in the United States on April 10, 2016

Color: Stainless SteelVerified Purchase

I'm writing this review from the perspective of one who has never before owned a breadmaker, but as all else, does extensive research before purchasing any appliance.

I was looking for the best bread maker on the market that would satisfy my small family's needs. I needed something that required no attention to operate (wife) and could make sweet breads like banana wallnut (son), yet was not limited to size and types of breads that it could make (self). With this in mind I narrowed it down to three bread makers - the Breville BBM800XL, the Zojirushi BB-PAC20, and the new Panasonic SD-YR2500.

All three of these machines are amazing bread makers worth anyone's consideration. The following is why I chose the Breville and why I am keeping it.

Sizes:

Of the three machines I've mentioned, the Breville is the only one that gives the user an option to make 4 sizes of bread loafs. The sizes are 1, 1.5, 2, and 2.5 pound loafs. In practice I've found that for my small family the 1 pound loaf is the perfect size for us. Two pounds is just entirely too much bread for us to manage, half of it ends up going to waste as stale bread because we simply can't eat that much no matter how good it is. The Zojirushi has a limitation of only making 1.5 or 2 pound loafs. The Panasonic had more size options, but does not as small as 1 pound.

Dispensers:

My wife wanted a machine she could "set and forget" (an old Ron Popeil reference). In other words she did not want a machine that she would need to tend over to add things like nuts or raisins when a little beep prompted her to. In this case too the Zojirushi does not fit the bill as it is the only one of the three that does not have an automatic dispenser of any sort. The Breville has a fruit and nut dispenser, but the Panasonic SD-YR2500 has both a fruit and nut dispenser as well as an automatic yeast dispenser. Because of this the Panasonic is as "set and forget" as you can get with an automatic bread maker.

Baking options:

Where the Panasonic really fails is its limitations with baking options. Of the three machines mentioned, the Panasonic is the only machine that does not include a "Whole Wheat" selection, as well as being the only machine that lacks customization options. This lack of customization coupled with limited options (for example there is no jam option either) renders the Panasonic the least useful of the high end bread makers.

Conversely this is where the Breville shines. The Breville sports the best user interface of the three. The selection wheel is very intuitive and easy to use, plus the baking options are well described on the large LCD display. Each baking option is listed in plain English (as opposed to a numerical code you have to look up as with the other two) as well as plainly obvious icons for loaf size and crust darkness. The Breville also allows for full customization of any of the preset baking options in addition to the ability to program up to nine custom baking options.

So that's why I chose the Breville, now to what I have learned with experience......

Collapsible paddle:

Lots of reviews mention this one part as something to love or loathe. I, like on most subjects, fall somewhere in the middle. The collapsible paddle requires more attention than I would like, but it is not terribly difficult to manage. The first thing you want to do after removing the baked bread from the bread pan and allowing the pan to cool, is to fill the bread pan with hot water up to just past the collapsible paddle and allow it to soak for a while. This will soften any dough that is stuck within the hub and arm of the paddle and allow for easier extraction and cleaning. To clean the paddle I've found that running it under hot water while cleaning it with a soapy dishcloth does the trick. The bread pan itself is a snap to clean. Just be careful not to scratch the Teflon lining of the pan while cleaning it out (take off any jewelry).

Delay timer:

I'm good at math, but I don't want to do it when using an appliance that has the capacity of handling it for me. The only thing that I envy about the Zojirushi is the ability to simply set the hour and minute you want your bread to be done rather than calculating the start delay. It's not as bad as I make it sound. All you have to do is push the "delayed start" button then set how many hours/minutes it is before the time you want your bread to be done. For example, if it is 7:30pm now, and you want your bread to be done at 7:00am, then set 11 hours and 30 minutes (11:30) at the "ready in" prompt. Still, the Zojirushi timer is better, set what time you want it done and forget about it (unless of course you want to add raisins or something).

Noise:

Not loud, not a problem at all.

Walking:

My machine is sitting atop a clean granite counter top. The weight of the machine on its rubber feet keep the machine stuck fast - the thing wont move even when I want to move it. Not sure why some others have indicated that this is a problem.

In conclusion I am very happy with this purchase. This machine above all others gives me all the baking options I need for my small family and turns out absolutely spectacular bread.

760 people found this helpful

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A. Keffer

Love my new machine!

Reviewed in the United States on December 8, 2013

Color: Stainless SteelVerified Purchase

I bought the Breville to replace my Williams Sonoma bread machine that I'd had for years, and I love it! My one complaint with the old machine was that it was impossible to make a crusty loaf--the kind I like the best. This machine has a crusty loaf cycle, and it works perfectly: the bread comes out just the way I like it.

The built-in light is a dandy feature, which allows me to check the loaf without opening the lid. The manual that comes with the machine gives clear instructions and contains a number of recipes to get you started. All the ones I've tried so far have turned out just right. I can hardly wait for each loaf to be consumed so I can try another of the recipes.

I've had none of the problems other reviewers have mentioned. The machine is no noisier than any other, and it doesn't jump around. It sits there and does its job like a champ. It would be nice if there were two pans, one for 2- and 2 ½-pound loaves and another, smaller one for smaller loaves. That's probably asking too much, though, and I'm delighted with the machine exactly as it is.

Edited to add: After maybe a dozen loaves, the collapsible paddle started tearing a pretty big hole in the bottom of the bread because it had stopped collapsing correctly. I've found that if I want it to work well it's necessary to remove every molecule of the last loaf with a toothpick and apply a dab of cooking oil as a lubricant. To get all the old trapped bread out, I have to first soak the paddle for a few minutes and then turn it back and forth on its spindle to bring all the bread particles out of its hidden depths to within reach of the toothpick.

29 people found this helpful

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Weingartz

I had such high hopes because we like this brand

Reviewed in the United States on July 19, 2023

Color: Stainless SteelVerified Purchase

I was so excited to get this machine because my 24 y/o breadmaker is in need of retiring. Unfortunately, this one arrived and I am NOT impressed. It has one leg that is shorter than the others, so when it mixes, it dances/marches around my counter very loudly. The feet hit so hard they have left permanent marks on my white countertops! I have tried several cleaners, including straight bleach, and this is as faded as they get. I have moved this machine all over trying to get it to sit flat - I even tried baking a loaf with the breadmaker sitting on my treadmill which has shock absorbers in it in hopes this will help it "dance" less. I have made four loaves of bread with it. The first was perfect! I was willing to overlook the noise and unstable machine. However, the next 3 loaves were terrible. One of them we nicknamed "frankenloaf" because it never mixed properly and looked more like braided tree bark that baked together in a chunk (and yes, the paddle was up when I pulled the fully baked frankenloaf out of the pan). The other two were a cross between loaf 1 and the frankenloaf. The inconsistencies must have something to do with the instability of the breadmaker because my older machine doesn't dance or move when it makes bread. I plan to return mine and at this time I don't know if I will try an exchange or cut my loss with a full refund.

14 people found this helpful

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mike laws

Bread Maker Extraordinaire: A Baker's Delight

Reviewed in the United States on December 5, 2023

Color: Stainless SteelVerified Purchase

First, I'd like to say that this bread machine is quite the marvel. The 4 loaf sizes and 3 crust colors kept my bread making adventures exciting. The smart LCD screen and custom recipe charts made me feel like a pro baker. 13 automatic settings and a whopping 46 step-by-step recipes were more than I could ask for. The family size loaf option was a lifesaver during holiday family dinners. The automatic fruit dispenser and the collapsible kneading paddle? Cherry on top!

6 people found this helpful

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Quinnsi

i begin to feel bored and hence would like to leave this boring task ...

Reviewed in the United States on August 20, 2017

Color: Stainless SteelVerified Purchase

I have a Breville Espresso machine and so i decided to give their bread machine also a try. I make bread by hand and still do. But my silly husband loves honey wheat so much and wants me to make it so often, i begin to feel bored and hence would like to leave this boring task to 'Breville'. This is the first time i tried to make Bread with machine and it is a Breville.

The machine was delivered last Thursday and arrived in good conditions. The manual is understandable and also writen in a way to be so precise...for a while i doubted if the bread would turn out ok. (In the manual they would tell you all ingredients you put into the machine had to be 80F. You know from actual practices you wont use the thermometer to measure stuff before putting it in).

I chose the recipe in the manual (honey wheat raisin). I dont keep any raisin in the house so, i just skipped it. At the same time, i also added an egg and cut butter and salt by half(by adding an egg, i had to use less water). That is to say i didnt follow their recipe very strictly even when it was my first time to use this machine.

The function selection is easy to handle. I chose 1.5 pounds, medium crust and whole wheat (not rapid). It took 3:23 hrs(if my memories are not wrong). It was not very lousy and the dough mixing was actually fun to look at. Me and my husband kept looking at it through the glass.

(Edited on Sept 2, 2017) i found out i made a mistake in my 3rd trying with the yeast amount. The manual said 'teaspoon' but i mistook it as 'tablespoon'. So i have to come up here to give fairer review. The loaf comes out very nice now. (3rd trial). 1.5lbs, whole wheat(not rapid) and light crust. Pls refer to the photo. I managed also to interact with the machine and was able to take the paddle out when Rise 2 was finished and before Rise 3 started. Also, whether the machine makes a lot a lot noises depends on how dry your dough is. If your dough is too dry, the machine can be very noisy and it is actually a hint to you that you may need to check if you need to add some more water. (This comes with experience especially if you have made bread from scratch before in the oven.)

So if you are looking for a bread machine, give this a try. I begin to have Brand loyalty now as my Breville Espresso machine also works very well. will definitely look for Breville if i need other machines for the kitchen.

25 people found this helpful

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Just Jim

A very good machine with just a few shortcomings

Reviewed in the United States on September 6, 2015

Color: Stainless SteelVerified Purchase

The Breville BBM800XL (hereafter called "the 800") is an elegant bread maker. It has good looks for sure. Mine arrived with no cosmetic defects and was well packed to survive the journey. The brushed steel housing is a bit thin and flexes with just a little pressure. I would think for the price it could be a bit more substantial but that's just my opinion. I have other Breville appliances and this machine is a nice match.

I have been baking bread the old fashioned way for at least 40 years. Although the old way is still best, a bread maker is often a better alternative for me than turning on the oven and heating the entire kitchen on a summer's day.

I would like to compare the 800 to the Zojirushi BB-PAC20 (hereafter called "the Zo"). These are not the only bread machines in town, but I do have experience with both. I think people looking for a high end machine would like a comparison.

This Zo is a bit heavier. It feels more solid than the 800. The Zo sits lower and is a bit wider. The 800 can wander around while it kneads. This can be a disaster if you are not prepared for it. I found that if I use a damp rag and wipe the feet clean as well as the counter top beneath it that it will stay firmly in place. Things should be clean in the kitchen anyway, right?

My 800 worked fine right out of the box. My first two Zo's were duds. Briefly, there was a bad noise problem with two units. The third one works properly. Thanks to Amazon for helping with this.

I suppose the main question to answer is how well do these two machines bake bread? I think the Zo is the best performer. Bread from the Zo is evenly browned and well formed. The Zo has a heavier bread pan than the 800. The 800's loaf is a bit dark on the bottom when set for "medium" crust. It turns out as medium at the top and dark, but not burned, on the bottom. The Zo's two-pound loaf is of "normal" dimensions and fits my bread slicer. The 800 is a wider loaf about 5-1/2" inches wide. The Zo is a bit short of 5 inches wide. The Zo can make a tall 2-pound loaf, though, whose slices do not really fit a normal toaster. They stick out an inch in my Breville toaster. So those are a job for a toaster oven to toast.

After using the 800 a few times, I found there to be absolutely no problem with keeping the folding paddle clean. When the pan cools I fill it with warm water and a drop of detergent. A half hour later the paddle is easy to remove from the pan. (I do the same soaking routine with the Zo.) I use a brush to scrub out the paddle, rinse, and that's that. I wish the Zo had a substantial paddle like this. With care, this paddle should definitely last and not wear out around the shaft like the the Zo's paddles.I believe that if the paddle is ever put away without a thorough cleaning the dough inside the slot will harden and cause a problem. So once again, just keep it clean as you should be doing anyway.

The 800 is not a quiet machine. The pan is only held down by gravity where the Zo locks into place. While kneading the 800 emits slamming sounds. Since it only has one relatively large paddle, the dough ball tends to get slammed around. It is louder than a properly working Zo. This was disappointing since so many reviews said the machine was quiet. The Zo tends to keep the dough more in place while it kneads because it has two paddles. On the other hand, one defective Zo I had was the noisiest bread maker I'd ever heard and I returned it.

It is tricky to remove the hot pan from the 800. It has only a flimsy thin wire handle that flops from one side to the other when you try to grasp it with a pot holder. This handle is about as thick as coat hanger wire. It doesn't latch in a straight up position. It is really hard to get a pot holder or mitt onto it when it is lying down flat in a hot machine. I use tongs to assist in getting the handle up a bit so I can grab it. Even then, I always manage to burn myself. True, the lid could be left open for a long while and let the thing cool first. However, I like to remove the bread from the machine when it's done and not let it soak in the heat. The Zo has two substantial handles which make it supremely easy to remove the pan. Just rock it toward you so it unlatches and then pull it out of the machine. No drama at all.

The 800 control panel puts the Zo to shame. It is head and shoulders above the Zo. It is easy to see the settings. It works differently from the minimalist panel on the Zo, but not in a bad way. I find it easy to operate. I think it is the best feature of the 800.

The 800 has an excellent interior light. Too bad that most of the time the viewing window is obscured by condensation so that you would have to lift the lid to wipe it clear to see. That kind of limits the usefulness of the light since you've got the lid open.

The Zo pauses automatically whenever the lid is lifted and restarts automatically when the lid is closed. The 800 does not care if the lid is open. I just keeps on chugging or baking away. If you want to pause the 800 you push a button. Tie score on that one, I'd say.

The dispenser works but I don't use it. You will hear it noisily pop open near the end of the first knead cycle whether you are using it or not. The Zo has no dispenser.

The 800 emits beeps that are inaudible to me. The frequency is too high for my old ears. The Zo has lower pitched beeps that I can hear if I am in the same room with it.

The 800 has handy posts at the back to allow wrapping the power cord neatly out of the way. The Zo does not have any kind of cord management.

Both machines have delay start. The feature is nicest on the Zo where you have to do no head math at all to know when the delayed start bread will be ready. The 800 lets you set the amount of delay and it is up to you to figure out at what time your bread will be ready.

The 800 gets much too hot on the outside while baking. If you should touch it you will quickly pull your hand away in pain. Strangely, the lower 3 or 4 inches of the skirt stay cool so you can safely grasp the machine and take it to another place after baking. The top is still very hot so care is still needed. The Zo seems better insulated, keeping the heat inside. The Zo only feels hot if you touch the view window. (Trust me, it's hot!)

The Zo comes with a colorful recipe book with large type. I like it by far over the smallish monochrome book that comes with the 800. I especially like that it describes exactly what each program (Zo calls them "courses") does and spells out the length of each cycle and its steps by using a little graph for every group of recipes. Very handy. The 800 pretty much omits this type of information. It does explain the limits of the custom programs but you don't really get to know the workings of each program. The 800 has a much wider customization range than the Zo. This feature may be very important to some. I am OK with the limited variations available on the Zo.

The 800 is a nice machine but I do favor the Zo. I like the even baking of the Zo and I like the more normal size of the loaf. I like that the Zo has two paddles. I can only opine that I think it mixes better. It takes the 800 quite a while to bring the dough together while kneading. The Zo is more thorough, quiet, and faster. Overall, I see no real problem with either machine in this regard. I do think the 800 has to work a lot harder than the Zo to mix things up effectively with only one paddle and perhaps that is why it is noisier.

As I've said I have other Breville appliances. I have found their customer service to be helpful and genuinely concerned when I've laid a problem at their feet. Zo, on the other hand, has a somewhat arrogant and off-putting tone in their response to questions. Zo also seems to have terrible quality control. It took me 3 tries to get a machine that works.

You will not be disappointed if you buy the 800. The paddles are really not a problem if you care for them. I don't know why they are an obsessive target of condemnation in the reviews. It bakes good bread and it is very versatile. As I've said I happen to prefer the Zo by just a little bit. It mixes and bakes a more attractive loaf. I must caution, though, that in my experience the likelihood of getting a defective Zo are high. Be prepared for disappointment if you order one. However, Amazon will make it right if you want to return it.

How about for gift giving? Both are good choices but consider that the Zo comes with a nice booklet and an instructional DVD. If you are giving to a novice baker, this could be helpful. On the other hand, a Zo probably needs to be checked out before you give it as a gift or you may cause disappointment. It's sad that I can't say otherwise, but I had to return two already. For the least fuss, I'd say the 800 is the best bet. It looks nice and is maybe less likely to be a lemon. As always, these are just my opinions. I don't consider myself biased either way, these opinions are borne from what I have experienced.

I would rate the Zo at 3 stars. I give it only three stars because although it bakes great bread it caused me a lot of grief with poor quality. Had I not had quality problems with the Zo I would have given it a 5 star rating.

Happy bread making!

738 people found this helpful

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thebeartrack

Got a cranky fruit and nut dispenser?

Reviewed in the United States on March 18, 2024

Color: Stainless SteelVerified Purchase

I was ticked that my machine wouldn't open the fruit and nut dispenser. I thought that it might be triggered by a magnetic fastener or something metallic moving. So I thought, what if I give it a tap when I hear the trigger at 17minutes elapsed time? Ah, HA!! The mighty wizard has fixed her bread machine!!! It opened on its own the next time I tried a trial run while running empty. I just encouraged it with a smart tap at the correct timing one time. Machine fixed!!!

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Breville Custom Loaf Bread Maker BBM800XL, Brushed Stainless Steel

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