Amazon.com: Customer reviews: Aroma Housewares 4-Quart Traditional Ice Cream Maker, Fir Wood

Top positive review

If your going to make ice cream Aroma makes it easy.

Reviewed in the United States on August 6, 2015

This is an excellent and easy to use ice cream maker. The space between the wood outside and actual ice cream canister is wide enough to actually add your ice and salt easily. It comes with a hand crank if you want to make ice cream the old old fasion way before electricity. Also has a plunger to pack the ice/salt mixture down to allow more ice. Maker looks good and works good.

11 people found this helpful

Top critical review

Critical reviews›

RogerBee

Missing parts. Motor failure on first use. Customer service still working on it after 6 weeks.

Reviewed in the United States on August 26, 2017

I like this ice cream maker, but I've been having some problems with it. When it arrived, the hand crank portion was missing, but when I called Aroma customer service they sent one right out, which was pretty cool. Once the hand crank arrived, I made my first batch of ice cream (chocolate) in the maker, and as the ice cream started to freeze, the electric motor started chattering and stopped churning. Luckily, I had the hand crank (just arrived) and finished off the ice cream. Another call to Aroma, this time the part was out of stock with a 6 week wait, which I'm still waiting for. I took the motor apart and found a bent bracket, which I straitened so I can use the motor until the replacement arrives. PS, the motor failed again - this time gear alighment/mesh problem. Hopefully the replacement motor has been re-engineered.

So, while I like this ice cream maker, so far it's not been very reliable. 3 stars right now, I'll update when the new motor comes - up or down, we'll see.

3 people found this helpful

202 total ratings, 172 with reviews

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From the United States

J-Pac

If your going to make ice cream Aroma makes it easy.

Reviewed in the United States on August 6, 2015

Verified Purchase

11 people found this helpful

Helpful

JewelB

I thought my kids would have fun hand churning it

Reviewed in the United States on February 6, 2017

Verified Purchase

I bought this style because you can use the hand crank or plug it in. I thought my kids would have fun hand churning it, and they we all about it. This ice cream maker is well made. It's weighty and big. I love the old fashioned look My kids (and my husband) couldn't wait to open the box and make ice cream! I bought a B&J's recipe book, and the first batch of ice cream we made was NY super fudge chunk.... delicious! Do make sure that you follow the directions exactly. Homemade ice cream is time consuming, don't rush anything... it's worth it in the end! Take your time and make sure everything is chilled before you start churning, it make all the difference in the texture of your ice cream.

One person found this helpful

Helpful

Ron Koepp

We are so happy with this ice cream maker

Reviewed in the United States on March 31, 2015

Verified Purchase

We are so happy with this ice cream maker. We followed the instructions and used a 10 lb bag of crushed ice and 4 lb bag of rock salt from the local hardware store. Two qts of heavy cream, a cup of chopped strawberrys and 40 mins later we had the best tasting ice cream ever.
Be sure to place all the items in the freezer so they are cold to start, we though this was very important.
We were delighted about how perfectly the ice cream maker worked. We are very please with the results.

22 people found this helpful

Helpful

Val

The motor does work! Though, not like you would naturally expect

Reviewed in the United States on March 9, 2018

Verified Purchase

The crank works great, it turns the canister and the dasher (aka churning paddle thingie). The motor only turned the canister, and we thought the section that should be turning the dasher was stuck - it wouldn't turn the dasher. After receiving a replacement (Amazon CS is Awesome), the same thing... doesn't turn the dasher. So I called the 800 number on the box and spoke with a representative from Aroma Housewares. He was friendly and helpful, AND informed me that the dasher is not supposed to turn with the motor. Because of the continuous rotation of the canister, the ice cream churns around the dasher. So... it works just as it should and made some delicious ice cream. The consistency using the motor should come out to like a thick milkshake. If you want it thicker, you can switch it to the hand crank and that makes it thicker.

I would suggest to Aroma: adding this fact to the directions - because nowhere did I read that it (the dasher) will turn with the hand crank, but not with the motor.

5 people found this helpful

Helpful

RogerBee

Missing parts. Motor failure on first use. Customer service still working on it after 6 weeks.

Reviewed in the United States on August 26, 2017

Verified Purchase

3 people found this helpful

Helpful

Ryan Reiman

Awesome for the whole family. And the neighbor. Lol

Reviewed in the United States on July 28, 2014

Verified Purchase

Arrived early and started making ice cream 30 minutes after it arrived. The bucket did have a strong smell fresh out of the box but after a good soaking as instructed the smell goes away. I have made 6 batches as of now and not slowing down. I have not used the hand crank but like having it as a back up. The hand crank is just a lot of plastic so not much confindance in it still nice to have. This is a great social tool, seams like we have the neighbors over every time we make some just to share and they seem to love it and have yet to turn us down. Can't say there are not better ones one the market but for the value it's great.

Update: 8/6/2017

Have had this for 3 years now and still going strong. Going to buy another on for my neighbor so he will have his own. I have had an opportunity to use the hand crank when camping and it works great just doesn't get the ice cream as solid as the motor. If I had to guess how much ice cream its made it would be around 60 to 70 gallons.

9 people found this helpful

Helpful

Jana C. Johnston

Did not work properly when we first used it.

Reviewed in the United States on July 19, 2015

Verified Purchase

Ordered it in February, while placing other orders, for my kids and I to give it to my husband on Father's Day. We didn't get to use it till July 4th and the electrical part did not work at all. So we had to hand crank it (which we don't mind, but like to have the electric motor option) and could tell by the sound it make towards the end that the handle was close to giving out. With ordering so early before the season we didn't have a chance to try it out before the return period ended, otherwise I would return it. I realize I should have tried it out sooner but have always been so pleased with my purchases from amazon that I didn't think about testing it sooner.

3 people found this helpful

Helpful

E.J. King

Poor quality and workmanship.

Reviewed in the United States on November 20, 2014

Verified Purchase

Took unit out the day of arrival. Plugged in motor and it was froze up and never rotated. Hand crank unit is comprised of all plastic parts including the gear for rotation. Plastic mixing paddle. Unit is poorly constructed. Under any stress, the gearing system could easily break. Wood bucket is waterproof and has a good finish. Unit was returned for refund.

11 people found this helpful

Helpful

hankuruski

ICE CREAM, ICE CREAM

Reviewed in the United States on December 17, 2015

Verified Purchase

Love it! Dreyers/Breyers/other generics (store's owns) gave me the run...when consumed like 48oz at a sitting. Although, I can't overindulged myself with too frequent just once in a few months...but when I do, I mean I do it a lot. Perhaps, less preservatives and other additives therefore the REAL ice cream tasted so good and no AFTER EFFECT...rrrrrun. And who cares about keeping it long in the freezer and I definitely don't have that problem of keeping it long in the freezer. MUST stir the bottom frequently to scrap off the ice and mix it with the rest of the ice cream. SOFT SERVE is the BESTEST! Don't know how long it will last so four stars it will get for now until later review. The electric motor will not rotate/spin the dasher instead it only spins/rotates the entire canister, however the manual hand crank both will rotate the opposite direction. It will be for at least 35-45 minutes eventually you would have switch to the electric motor but don't forget the scrap the bottom. ENJOY ICE CREAM AS THE WAY IT SHOULD BE.

2 people found this helpful

Helpful

Amazon Customer

I have bought 3 of these units / awesome receipe for vanilla!!!!

Reviewed in the United States on August 1, 2017

Verified Purchase

worked great!!! when it worked, after about 40 times the motor becomes to weak to turn the canister, thats at intial startup. I have been using hand crank for maybe another 40 times, the density of the cream becomes much denser with manual crank, which is great but you have to crank on it for about 30 minutes. Last time I used it, I had walked away for maybe 5 minutes and the cream froze to the sides and locked up paddle before I was totally done. Then I cranked to hard with a wrench and busted paddle in the middle. If ya like vanilla try this: milk, cook n serve vanilla pudding(small box), table spoon vanilla extract, container of cool whip, and can of eagle brand condensed milk, then fill close to line in canister. Best receipe I have found for vanilla cream!!!

2 people found this helpful

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