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  • Lay-z-spa Monaco Inflatable Portable Rigid Hot Tub Spa, 6-8 Person
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  • Customer reviews

Customer reviews

4.1 out of 5 stars
4.1 out of 5
120 global ratings
5 star
61%
4 star
15%
3 star
7%
2 star
6%
1 star
11%
Lay-z-spa Monaco Inflatable Portable Rigid Hot Tub Spa, 6-8 Person

Lay-z-spa Monaco Inflatable Portable Rigid Hot Tub Spa, 6-8 Person

byBestway
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From other countries

Gundula
5.0 out of 5 stars Bestway Lay-Z-Spa Monaco Whirlpool,
Reviewed in Germany on June 25, 2018
Verified Purchase
Der Whirlpool gefällt uns sehr gut. Bei unserem Verkäufer passte alles perfekt. Preis/Leistung ,Service 1a.
Wir haben viel Freude mit dem Whirlopool und an heißen Tagen auf unserer Terasse, umrandet von Hortensien , einfach Luxus.
Auch für unser Enkelkind ( 2 1/2 Jahre) ein großer Spaß.
3 people found this helpful
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Milly
5.0 out of 5 stars Fantastic - Great Fun
Reviewed in the United Kingdom on June 27, 2015
Verified Purchase
Absolutely fantastic!!!! Originally we were going to buy a permanent hot tub. But I always like to jet wash my patio during winter, so it couldn't go on there. Looking at prices and adding in the cost of creating a new area for it to sit, it got a little expensive. We weren't quite sure if we would get the use out of it or if it would be a 'one summer wonder'. I found this inflatable hot tub, and thought it would be great during the summer (on current patio), then take down during winter so I could wash the patio. Our original thoughts were that if we used it regularly then we would in a few years invest in a permanent hot tub. Well, how things change!!!! We love it so much that we would not buy a permanent hot tub. This one enables the children to move about, float on their backs and generally have a great time. It is fantastic. I am so pleased with my purchase, even my sceptical husband loves it. It was easy to assemble and inflate. The highest temperature is definitely hot enough. The bubbles are great. Definitely our best buy!!
4 people found this helpful
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Client d'Amazon
5.0 out of 5 stars il est pratique
Reviewed in France on August 1, 2018
Verified Purchase
le top simple a utilise et facile a refermer avec les clips très bon produit
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Maurizio
5.0 out of 5 stars Gran bel prodotto, ottima confezione
Reviewed in Italy on September 21, 2017
Verified Purchase
Questa è la terza piscina che compro dalla Bestway e decisamente questo modello è migliore dei precedenti, Le pareti pneumatiche gonfiate ad alta pressione hanno una ottima resa e impressione di solidità. Utilizzata per due mesi, il sistema filtrante fa il suo lavoro, così come il riscaldamento
5 people found this helpful
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Luca Rossi
5.0 out of 5 stars Fantastica
Reviewed in Italy on August 25, 2015
Verified Purchase
Rispettati i tempi di consegna... il prodotto è facilissimo da montare e ancor più facile da usare... la copertura gonfiabile mantiene la temperatura dell'acqua... le sponde sono molto più rigide di quanto mi aspettassi... pienamente soddisfatto del prodotto... lo consiglio
6 people found this helpful
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Amazon Customer
5.0 out of 5 stars Fantastic hot tub!
Reviewed in the United Kingdom on September 6, 2013
Verified Purchase
Incredibly easy to assemble. Pump is quiet but powerful. Water temperature increases by approximately 1 degree per hour. We filled the pool from the hot tap to begin which helped jump start the heating process. Can't comment on running costs as I haven't looked!

Maintenance is pretty simple. Filters are easy to change from the point of view of positioning - filter unit is located in the pool rather than in the pump - however I have found it difficult to unscrew the two halves of the unit to change the filter. I bought an aquarium net for just a few pounds to skim out any insects, etc.

The base of the pool is not inflatable so it is less comfortable than our previous model (we have placed it on rubber mats which helps some) but this base is probably more durable than the inflatable version. We love this pool and intend to run it as long as we can into the autumn - outdoor temperatures will determine this.

The cover fits well but the design of the inflatable section fitting into the cover has a tendency to drag a lot of water out of the pool with it making it difficult to remove single-handed. We now put the two parts in separately which means a lot less water being spilled and easier single-handed removal and replacement.

We love it!
11 people found this helpful
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doctorno
5.0 out of 5 stars Ideal..
Reviewed in Germany on June 25, 2018
Verified Purchase
freuen uns über unseren Pool und seine tolle Größe.
Wir haben viel Spass mit unserer Tochter in diesem Pool.
Versand und Produkt uneingeschränkt zu empfehlen..
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Shaun Urban
1.0 out of 5 stars Disappointing!
Reviewed in the United Kingdom on June 8, 2015
Verified Purchase
Item faulty and does not work correctly and now unable to contact seller as option removed from order. 2nd faulty item purchased through Amazon in 3 months and customer services unhelpful.

I received the item promptly but when I went to installed it I noticed that the base of the spa, which is segmented, had a hole in one of the segments. Basically this allowed the segment to fill with water and caused a constant flow of bubbles to the surface of the water. Now my options at this stage were to either empty close to 2000 litres of water, dry and box back up for return or live with it.... We decided the issue was not that detriment to its operation so lived with it.... Well within a few weeks the first of the pump error codes started, these ranged from E02, E04 and E08 and this became so bad that it was like having a small child that you had to check up on every hour to make sure something hadn't gone tits up.

To summarise, problematic pump and filtration system. The filters realistically need changing twice a week and the running costs of running continuously is approx £80 per month depending on supplier.

I have now had to give up on the tub, take a day off work to dismantle, dry and box up to return for refund and then I will have to take another day off work when they say they are collecting... Furthermore I them have to wait until they receive it back before I acquire a refund so I can buy a different model to replace it.... Unless I want to be further out of pocket and buy one before the refund comes through.

All in all a disappointing experience. When it works it does work well, although not as well as the smaller tubs such as the Vegas as the volume of water and size of the tub effects the strength of the bubbles. As a bit of advice... Save your money and buy a Vegas as its a better experience for less money OR buy a rigid tub and accept the expense of running it, the Monaco is NOT a good alternative! It's uncomfortable, not powerful enough and costly to maintain and then it will go wrong....
21 people found this helpful
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Kopf
4.0 out of 5 stars Heizung und Filter sind zu schwach für diese Größe
Reviewed in Germany on November 28, 2018
Verified Purchase
Super stabil und leicht aufzubauen.
One person found this helpful
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Mr. Peter B. Connelly
4.0 out of 5 stars Loving it, but has a fault that I am worried about but told by After care that it is nothing to worry about.
Reviewed in the United Kingdom on August 6, 2016
Verified Purchase
I would give 5 stars as I really love it, but it has a fault on the base, I don't know if anyone else has had the same thing. The floor of the tub has a very large blister type bubble. When I telephoned to report this, I was told this is nothing to worry about and will sort itself out in 6 to 8 weeks! It apparently needs to stretch. I don't know where it has to stretch to. I feel fobbed off. This is first day of using, so nothing to do with age or wear and tear.

Apart from that, I love it and it heats up great. Working out chemicals is a big tricky but not too bad, it's a learning curve for me. It is deep and feels very roomy. The grandkids are loving it too. The bubbles are good and not too noisy, wouldn't use the bubbles too late at night though.

All in all, good value for money, does what it says on the box and very happy with it. Just wish it didn't have the large blister on the bottom.

Just an update on first review shown above. This is now 12th September and bubble/blister on floor of tub has not even started dissipating. I was told by customer services on phone give it 6 to 8 weeks. I don't think it's going to sort itself. I am really unhappy, but I will have to give it the cursory 8 weeks then I expect a replacement tub under faulty goods act. I love it, great value and fun but not happy sitting on a bubble. I have attached a couple of photos of bubble.
Customer image
Mr. Peter B. Connelly
4.0 out of 5 stars Loving it, but has a fault that I am worried about but told by After care that it is nothing to worry about.
Reviewed in the United Kingdom on August 6, 2016
I would give 5 stars as I really love it, but it has a fault on the base, I don't know if anyone else has had the same thing. The floor of the tub has a very large blister type bubble. When I telephoned to report this, I was told this is nothing to worry about and will sort itself out in 6 to 8 weeks! It apparently needs to stretch. I don't know where it has to stretch to. I feel fobbed off. This is first day of using, so nothing to do with age or wear and tear.

Apart from that, I love it and it heats up great. Working out chemicals is a big tricky but not too bad, it's a learning curve for me. It is deep and feels very roomy. The grandkids are loving it too. The bubbles are good and not too noisy, wouldn't use the bubbles too late at night though.

All in all, good value for money, does what it says on the box and very happy with it. Just wish it didn't have the large blister on the bottom.

Just an update on first review shown above. This is now 12th September and bubble/blister on floor of tub has not even started dissipating. I was told by customer services on phone give it 6 to 8 weeks. I don't think it's going to sort itself. I am really unhappy, but I will have to give it the cursory 8 weeks then I expect a replacement tub under faulty goods act. I love it, great value and fun but not happy sitting on a bubble. I have attached a couple of photos of bubble.
Images in this review
Customer image Customer image
Customer imageCustomer image
17 people found this helpful
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