Top positive review
5.0 out of 5 starsWell Built but Overpriced - Get it used!
Reviewed in the United States on May 17, 2021
As other reviewers have mentioned, while this faucet is a well-built and beautiful, it is certainly overpriced when compared to the other offerings. Always try to get a "Used" model as most are returned for fitment or the original buyer getting the wrong item. The "Used" item I received was brand new but in damaged packing so well worth the $100 discount. It's no wonder InSinkErator can charge nearly 4x the price for this faucet over their other models since it's easily the best looking and most likely matches the fixtures of newer homes. When I can purchase a HOT150 kit with tank and faucet for $200 but the tank by itself costs $300, it's obvious the company knows what items sell and how to extract the most money from buyers.
The install is fairly straight forward and, so long as you have the correct size hole in your countertop, it's a 30 minute job. The instructions that came with the faucet specified 1-3/8 to 1-1/2 inch hole. After installing this on a 1-1/2 inch hole I would recommend the smaller 1-3/8 as the rubber O-ring seal would fit much better although the tubing fitment would be much tighter.
Speaking of tight, there is only one simple nut that needs to be tightened to secure the fixture. I recommend that you ensure there is enough space around the nut WITH the included wrench on top of it before inserting the faucet through your countertop. I found out the hard way that as I tightened the nut it rubbed on the rubber hose next to it. Had I adjusted the connections out of the way first to allow for more clearance around the nut the install would've been faster. So, test fit the wrench on the nut with it tightened up about halfway.
I do love the heft and fit-and-finish of this faucet. It definitely feels substantial and like it would last for years. I purchased the Satin Nickel finish as it is very close to the Moen "Touchless" finish making for a relatively seamless install in my kitchen. The faucet head swivels freely but will stay where you point it. It also has locking safety handle that must be pushed downward before it's able to be rotated to the On position and is spring loaded preventing it from staying open without someone operating it.
All in all this is really the faucet they should be selling in their kits and at a much lower price point considering the price of the other kits.