Amazon.com: Customer reviews: Fitbit Zip Wireless Activity Tracker, Magenta

Top positive review

A Life Changing Product

Reviewed in the United States on June 1, 2016

This was a Christmas gift for my mother and she loved/loves it. She wears it every single day and absolutely adores how it keeps track of her steps. It's helped her become more active because she wants to keep beating the amount of steps she had on the previous day. She's not only WALKING, she even tries to jog a little bit here and there (with what she can handle because of really bad knees)!!! She loves it that she can get online, add friends, talk to people, see where she was and where she is, etc. It's helped her to become part of a community of sorts. This little fitbit has changed her life and you know what? It's made her proud of herself. How can you give enough stars for that? My father and I are proud of her too. But THAT'S not what's important - it's the pride in herself that is. I love seeing her smile and going, "YES!" when she looks at the fitbit and when she syncs it and logs in on the computer. It's not just her that loves the fitbit, it's me too...because it's made my mom happy with herself once again.

The fitbit itself is a great color - the magenta is very bright (and pretty -- she likes that too lol). It works perfectly. She has had zero issues with it. She's not very technologically inclined, but even she was able to change the battery all by herself (GO, MOM!!). It connected to the computer exactly like it should have and it's been syncing properly from day one. It's the perfect size because it's compact and it doesn't get in the way - another plus for her, she says.

I think you know where I'm going with this lol. I HIGHLY recommend the Fitbit Zip Wireless Activity Tracker. And my mother does too. I know that some people have had issues with it, hate the size of it, love how other ones do more and have way more bells and whistles, but for me, this one is perfect because of what it's done for my mom and because of it's size, because of the app and computer resources, and because it DOES do everything it promises to do. It's not just hype. It's a fulfillment.

Fitbit Zip Wireless Activity Tracker, Magenta

4 people found this helpful

Top critical review

Critical reviews›

grammyk

BIG DISAPPOINTMENT!!

Reviewed in the United States on March 2, 2015

I LOVE my Fitbit Zip! I clip it on to my bra first thing in the morning and don't take it off until I go to bed at night. It is such a motivator and so easy to use. I always thought that I was pretty active, taking in hopefully 10,000 steps a day! Boy, was I wrong. Now when I sync my zip to my computer, if I don't have at least 10,000 or at least 5 miles, I'll go for another walk or practice my line dance steps just to get in my numbers! My sister-in-law, who lives in another state also has one and we are now fitbit buddies! We can see how many steps we are doing, and I try to keep ahead of her. I'm so glad that I bought this Zip! I've had it now for almost 2 weeks and I just got my Penguin March badge for going over 70 miles! What a hoot. I also have my Urban Boot badge for doing 15,000 steps in one day and I am working on my next badge for 20,000 steps.....it ain't easy but like I said it is a motivator! I would recommend this to anyone who wants to stay healthy and maybe even lose some weight, like me. Well, after 2 weeks of bliss, the zip would not sync to my computer, no matter what we did. I love the whole concept, but I want something that is going to be reliable. I have requested a refund and will give the zip one more chance. Well, I bought a 2nd one, it arrived yesterday, and this one won't sync at all! I give up. I am sending this one back and looking into other models not associated with fitbit!!

2 people found this helpful

2,703 total ratings, 2,400 with reviews

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From the United States

LizzieBelle82

A Life Changing Product

Reviewed in the United States on June 1, 2016

Verified Purchase

4 people found this helpful

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LDH

Easy to use, very motivating

Reviewed in the United States on August 1, 2013

Verified Purchase

I purchased the Zip after hearing a friend talk about her One. I did not need some of the functions of the One (sleep, stairs), so I figured I'd spend half the price and get all the features I need. I LOVE this device. There's nothing to charge, you replace the "watch" battery every 4-6 months, you just clip it and go. I am active in Weight Watchers, and even though it does not sync to Weight Watchers, I can convert my steps to my specific diet.

One thing I didn't know, is that each FitBit device comes with an online community/tracking program that stores all of your activity data. You can also log food and other activities (swimming, yoga, etc...), to create a custom diet plan, based on your weigh loss, gain, or maintenance goals. There is also a community of users with groups & discussion boards that are accessible once you set up your device. You just download a computer program that runs in your background that syncs your device to the online dashboard.

Your activity records sync wirelessly through a dongle, which you plug into your USB port. The device and computer software sync every 15 minutes, as long as you're within 20 feet or so of the dongle. My only negative, is that the device only comes with one dongle. I'm not very familiar with dongles, so I purchased a second one through the FItBit website, so I can sync to my work and home computer. (They're fairly cheap on amazon, but I wanted to make sure I get one that will work with FitBit.)

Helpful

MinMax

How can anyone not love this thing???

Reviewed in the United States on July 19, 2015

Verified Purchase

Just purchased a new Fitbit Zip after stupidly losing my last one that I have had for a year and a half. The Fitbit has completely motivated me to be more active every day! I think it's the greatest little invention ever! There's a lot of different activity trackers on the market now but this one is inexpensive, accurate, and does everything I need it to do. Out of curiosity I read some of the poor reviews, because I couldn't imagine what there is not to like about this little gadget, and I feel a few things need to be addressed. Some people complained about having to replace the batteries, and having to make sure you have the little tool to open the back of the battery compartment. Now, we are all adults here, right? So you put the little tool, and some spare batteries, in a baggie in a special spot in a drawer, and then when you need to change the battery (you will get an email telling you your battery is low), you change it. Easy! Some complained about the cost of the batteries. Personally, I like having a battery to replace rather than having another gadget to charge. Here's a tip: you can buy the batteries really cheap on eBay. How often you sync your Fitbit with your phone will affect your battery life. I admit I can get a little obsessive syncing it a lot to see my progress throughout the day, so that makes the battery wear out faster. In general I think you should get about 2 to 4 months between battery changes. The Zip is very accurate with it's counting. If you have a different type that you wear on your wrist, be aware that those might not count steps if your arms are not swinging, like when you are pushing a shopping cart. Otherwise the wrist type versus the clip on type is a personal choice. You do have to remember to clip this on your clothes each time you change, but that does not bother me. Personally I like that the Zip can be clipped on and be more discreet than the wrist types. Lastly, people have complained about Fitbit customer service, and all I can say is that I have contacted them a few times and have been extremely happy with their fast response, and their willingness to go above and beyond to keep their customers happy. Love my Fitbit!

Helpful

grammyk

BIG DISAPPOINTMENT!!

Reviewed in the United States on March 2, 2015

Verified Purchase

2 people found this helpful

Helpful

virtuallyamy

Hard to lie to yourself with one of these

Reviewed in the United States on May 13, 2015

Verified Purchase

This little device is great for making it hard to lie to yourself on just how active you are. Right now it is making a sad face at me because I have been sitting here doing some reviews and I am really behind on getting active today. OK, OK! Just one more review you pesty thing!

Pros:
- Like mentioned above, you have a good idea about just how active you are. It really keeps me motivated to move a bit more
- The online programs that go with this is pretty good. You can see when you are most active. If you want to track food eaten and get calorie goals for weight loss, you can do that too through here. It is also great at letting you link up with outside programs like MapMyWalk and MyFitnessPal. It does not force you to just stick to their program, though you will still need to log in.
- If your phone, tablet, or computer has blue-tooth, you will not need the dongle to sync up.
- You can hook up with friends online for some healthy competition and support. I found this very useful. At least through the phone app, I am not sure it is on the computer version, you can even set challenges that can drag in even more people. I am finding this to be pretty fun, though it can add a lot of pressure.
- You can set just how private you want your information.
- You will not accidentally have your hand gestures count as steps. My friend with the wrist version has that happen or her steps do not get counted if she is pushing a cart and her hands are still from that. She still likes it though if you are considering one.
- It is small and I can clip it to my bra, or in a pocket (if you do not wear bras). I do not have to have it out on my wrist at all times. Nice especially if you have to dress up a bit for work. But if you want to check your status during the day, digging in your bra can be awkward. At least for others around you. ;)
- It handles sweat find.

Cons:
- Battery life is not that long. I can last on average about 2 months. I am not sure if it is the batteries I buy or that there is something else going on to reduce battery life. This has been the case with both of these that I have owned.
- Because you can tuck it away nicely, you will not notice if you have lost it until way too late. This is my second one.
- Getting the back off to replace the battery works best with the teeny device that comes with it. I have tried coins and those damaged the back a bit. If you lose the device, it can be a pain, but you can still get the back off with a wide, flat-head screwdriver.
- The dongle is tiny, do not lose it!
- Calories burned is not that accurate. I pair this up with My Fitness Pal online and solve that. I have not found many devices that are really accurate with this any way.
- For what it does track, I think it is a bit pricey. Wait for sales. Worth it.

General:
- It keeps track of the basics. No heart rate or sleep tracking for instance. Stairs? Nope. But I do not find I miss those. Talking to friends who have these features on the more expensive models, these are often not used by them or they find them not so accurate. Get this for keeping track of how active you are in general throughout the day. It really does motivate you. It helps too when you are keeping track of calories according to your activity levels.
- The initial set up of the online program may take awhile to get the best use out of it. You need to be sure to set your stride length for instance. I did not really find this to be a con and I expected it. Once everything is in, then you are good to go from there.
- It is not re-chargable, but the luck I have with the life span of those is not great so I do not mind.

One person found this helpful

Helpful

Amazon Customer

Motivated me to walk more! (Updated Oct-15)

Reviewed in the United States on October 20, 2014

Verified Purchase

Update October 2015: After owning my Zip for a year, it is history now and I've replaced it with a Fitbit One. If costs more but so SOOO much better. Here's the downside to the ZIP and upside to the One:

-I was replacing batteries in my Zip about every 2 months. That's a cost to me of around $15-20 yr. I would keep tabs on the battery status, but it was not always accurate. One day it showed a full battery and the next day it showed it almost empty! With the One, I just plug it into my computer while I'm working about once every 10-14 days for an hour or so, and it recharges easily.

-The side battery contact on the ZIP compresses in periodically (due to normal jostling around). Customer service emailed instructions on how to fix it (which I had to do about once a month or so). It involved opening the battery compartment and using a needle or pin and gently prying the side contact out a bit so that it makes good contact with the battery again. Well, this ultimately killed my ZIP. I guess I used too much pressure and the little silver contact broke right off. It was DEAD for good. I don't have to fool with this poor design flaw with the ONE.

-The ONE is about the same size as the ZIP but is slimmer. I fits better in my bra unlike the rounder ZIP. The clip is also longer on the ONE but I don't entirely trust the clip on the ONE either. The screen on the ONE is lights up while the ZIP does not. I can track my sleep with the ONE (using an armband included with purchase) and set a vibrating wake-up alarm. The ZIP does not track sleep nor have a silent alarm function. The ONE has stair tracking, the ZIP does not.

My husband lost his ZIP and replaced it with one of the wrist models which he loves. So, if you don't want a wrist model, like me, get the ONE and bypass the ZIP. I wish I had.

Having this little Fitbit zip has really motivated me to walk more and get my 10,000 steps in each day. Instead of sitting at the bus stop, I go 20 m.early and walk. Instead of reading a magazine in the car while my daughter has her piano lesson, I walk around the block. Granted, it's fall and the weather is glorious, so it's easy to be outside. Winter and summer may be more difficult to get my steps in. The only downside to the zip is that it's easy to lose. I lost mine at Target, but found it in the bathroom before leaving the store. I found that if you attach it to your pocket, it tends to work it's way off as you sit and stand over and over. It's definitely more secure attached to my bra or all the way in my pocket. My husband poo-pooed my purchase initially, but now he has one too!

One person found this helpful

Helpful

Ms.Issy

Really Pleased

Reviewed in the United States on June 2, 2014

Verified Purchase

I received my Fitbit Zip almost three weeks ago, and I am extremely pleased with it! I have given the Zip a rating of 5 stars because it has done exactly what I purchased it to do. Motivated me to move more and allowed me to keep track of progress, I'm very results motivated so seeing results every day has really helped me. I work as an Administrative Assistant and I have to sit for a big portion of the day, but I have still been able to double my average steps since I got it and I find myself taking more walks after work and even walking in place in front of the photo copier as apposed to standing still. I also really enjoy the ability to track my water intake via the free app, because I always seem to forget to drink enough, I've tripled my water intake in the past few weeks.

Pros:
* The color is pretty much exactly the same as shown in the photo, bright pink, which is helpful when you misplace it because it is very tiny

* The size makes it easy to hide under clothing while still looking professional, which is important because I work in an office. It is also very light and I find the opening the back to put the battery in to be very simple.

* Very accurate regardless of if you clip it to your shirt/bra, or your waist band.

* I have not noticed it to record car rides as steps even when on three hour car trips. I saw a few reviews that referenced this as a problem. I'm not sure if was a glitch that was fixed before I purchased mine or if it was a function of their specific Zips not working quite right.

* I find the little faces the Zip makes at you hilarious and surprisingly motivating, I always feel a sense of accomplishment when I see the little smiley face.

* The distance tracker is also really encouraging to see, as is the calorie tracker. However, a note on the calorie tracker, I'm fairly certain that the Zip calculates your total calories burned in a day, not just the calories burned from how much you move. I saw a couple reviews that stated they thought the calorie counter was way off, I think this is why they felt this way.

* The free app/membership is really nice. I like how you can track and chart your progress and the little shower of smiley faces they give you when you meet your daily goal. However I don't use the calorie, sleep or weight tracker, so I can't comment on those.

* I find it to be very secure. I haven't had the Zip itself fall out of the clip or the clip come lose from my clothing. I saw several reviews that referenced this as an issue, but I personally have not experienced it and I have worn it every day.

Possible Cons (I say possible because they do not really count as cons for me personally):
* The Zip doesn't record how many stairs you climb a day. This doesn't bother me but I know some people might like to keep track of this

*The Zip doesn't track your sleep or have an alarm function. Again, not an issue for me as I have no use for a sleep tracker or another alarm to torment me.

* The Zip has no way to track your heart rate. I'm not really concerned with keeping track of this.

Basically if you are looking for a basic activity tracker that you can easily wear every day and motivate you to move more through out the day, this little guy is perfect. If you are more intense in your training or wish for more information to be gathered I would suggest you look at some of Fitbit's more advanced activity trackers like the One and the Flex.
Happy walking!

3 people found this helpful

Helpful

Samantha

Cute but

Reviewed in the United States on August 1, 2013

Verified Purchase

I got the pink/magenta one. My mom uses the Fitbit One. This is really just a glorified pedometer. Fit snug on the bra and no one can see it. I didn't even feel it. If you workout daily you really don't need this unless your workout is walking. The only other reason I can think is that you just want to keep track of steps. But don't wear it while on the bike, running, in any bouncy transportation, or if you have lots of movement upstairs. Since I clipped it on my bra any extra movement would trigger a step. Going up steps doubled my step count. Using it on the stationary bike for an hour well let's just say I hit over 8,000 steps. You can adjust the calories burned by putting the time you started working out and duration but it will not adjust the steps.
Now let's talk about the Fitbit app. Well if you don't have certain devices better keep your laptop or desktop on so you can sync with their website. The device does hold info for roughly 7 days if you can't get around to syncing.
The weightloss plans are just odd. I tried the one to lose 1.5lbs a week and I gained weight! I was hungry all the time! After 2 weeks I asked about in the community. Come to find out most people had the same issue with plans.
Customer service is a joke. Sure they are nice but they are less than helpful. If you can't support a phone then don't allow the app to be downloaded. If you can't even allow people to edit their own post on your community or help them when they have issues you might want to consider what you really want to offer customers....or the select few that wish to allow syncing of your device. It seems if you don't have an iphone4s or higher don't bother. I have read post after post of Android users having sync issues.

In the end it isn't very helpful to someone who doesn't need a little device to tell them to be active.

4 people found this helpful

Helpful

Heather H

Fitbit Zip-Great, software/syncing-Good

Reviewed in the United States on May 2, 2013

Verified Purchase

Overall, I think this total package does deserve four stars, as the product itself is great. The tracking is reliable and accurate, especially when compared to other cheap pedometers. I never worry about it falling off, as the directions have suggestions to keep your Zip safe. Ladies, the option to hook into a bra is actually great, which I didn't expect.

The tracking tools are good, and have helped me increase my steps and overall activity output. It keeps me moving at work; I find myself taking a quick walk around the building to add more steps to increase my numbers. If you are competitive and like fun tech gadgets, this allows you the best of both worlds!

However, the reason I say "good" for the software/syncing is because this is the area where I've experienced the most challenges. I will start off though by saying that it is included as a free service with the purchase of the product. It could be something you would have to purchase in addition to the Zip, so I can't complain too much (which is why I'll give it four stars). The food database is pretty extensive, which is a bonus, as is the activity list. However, when trying to sync the Zip with the iPhone app (I'm using an iPhone 5 with updated software), which then refreshes the website, I have had some disappointments. Mainly that it can take a while to sync via Bluetooth, longer than I would expect. Also, at times when logging food on the app, there is some lag time and incorrect entries for unknown reasons. So, I usually rely on the website for entering most of my data, then hope that the syncing catches up to update my steps, and therefore my calorie allotment for the day. Speaking of that.....I have to say this is a great tool for those considering using the Zip to help with losing weight. I like how things adjust throughout the day as you work more (or less). So, if you want more food....go walk some more steps!

Overall, this is a fun tool that has a lot of added bonuses for a great price. I can deal with some of the app issues, and who knows, there may be more updates in the future. The Zip itself is great, and is a great addition to a healthy lifestyle. Its a good way to help you get in those recommended 10,000 steps a day. It also seems like a great product to start with within the fitbit collection. If you like the Zip and use it often, you might eventually find yourself looking at the One to track more.

Helpful

Amoeba

Quality tracker for a good price.

Reviewed in the United States on February 28, 2015

Verified Purchase

I got the zip in the late summer of 2014. I have to say, for the price, it's quite the durable little thing. It stays on quite securely, tracks accurately (I compared it to the Pacer app a couple times, and they came in within a few steps of each other), and it's survived 3 trips through the washer and dryer because I forgot to take it off my sports bra with no adverse effects other than the little tab on the back tending to pop off when I remove it. I mean, that's pretty impressive.

The battery life is 4-6 months IF you turn off some of the displays (such as calories burned/the cute smiley/time of day), which is easy to do on the website. If you keep on all the displays and sync regularly, it doesn't last very long, maybe a month. My first battery lasted 4 months but the subsequent ones (all energizer brand) have not lasted as well. That might have something to do with me washing it 3 times...but other people seem to have the same problem with all the displays on. Also, sometimes it will alert me that the battery is low, and then it'll say it's full the next time I sync it, so that's a little annoying.

My parents also bought these for their wellness program at work. My mom wears hers on her bra or in her pants pocket, as suggested by the instructions, and my dad wears his clipped onto his shoelaces. They get accurate results from either. I sync mine on my Droid Mini and with my laptop. My mom has an iPhone 5s and it syncs fine. I don't know what my dad has...something with a fairly large screen. Occasionally, I have to restart my bluetooth for it to sync but normally it's easy.

The main reason I give it four stars is because I just forget to take it off or put it on, since it has to be attached to clothing. This is a real problem for me, because I then forget to have it on for most of the day. Plus, with it being so small, my cat really likes to bat it off the counter. That being said, if you can remember to put it on, this is a great tracker.

One person found this helpful

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