Amazon.com: Customer reviews: Motorola Droid RAZR MAXX 4G LTE Android Smartphone Verizon Black

Top positive review

Great Phone.

Reviewed in the United States on September 29, 2014

Great Phone... I've had my Droid X2 for about 3 years until it finally gave way. I got this and its great. Though be mindful, it did not come with the cards/chips. Lucklly I got a few friends in certain places.

Top critical review

Critical reviews›

Jake Eastern

The phone works pretty well and really has a great battery life - ...

Reviewed in the United States on September 28, 2014

The phone works pretty well and really has a great battery life - I leave wifi on all the time and I have gone ~24 hours without recharging, which is nice. For a long time I thought the phone felt slow compared to my last phone - I realized the problem was that the phone is running an older version of Android (4.1.2) and can't update to a newer version. However, I turned on an option in the Developer options menu (Settings>Developer Options>Background process limit) where I could change the max background process limit. I set it to 4 and my performance increased dramatically. It really made a huge difference and felt like a much faster phone! After the speed up I have really enjoyed this phone, but I have found that sometimes it can get pretty hot which gets uncomfortable when I'm on the phone.
Note that the phone may come with an even earlier version (2.3.6) but from the Settings->About phone->System updates menu you can update to 4.1.2

278 total ratings, 231 with reviews

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From the United States

Damion

Great Phone.

Reviewed in the United States on September 29, 2014

Verified Purchase

Helpful

Jake Eastern

The phone works pretty well and really has a great battery life - ...

Reviewed in the United States on September 28, 2014

Verified Purchase

Helpful

Justin Miller

Probably would've been much better if I received the new version I paid for instead of a refurbished crappy one.

Reviewed in the United States on December 29, 2014

Verified Purchase

Item described as new in listing but received a refurbished item. Only suspected it was refurbished at first since the box seal was removed and replaced, and the screen sticker had also been removed and replaced (dust between the screen and sticker.) The box was not the original 'DROID RAZR MAXX' box as shown in the photo, but rather a nondescript Verizon box. The wall charger was an OEM Motorola unit but the USB charger was a cheap knockoff. The phone did activate quickly on my Verizon account but the lack of need to update to a more recent Android OS was evidence that it had been previously used and wiped clean. Battery life was awful, lasting merely one day with minimal use. The phone lagged so slow it gave constant non-responsive prompts and most apps like Chrome and Facebook didn't have the memory to function and would just freeze the phone. Screen glass had clearly been replaced since the front camera lens did not line up in the center of the screen's camera hole and when the screen was lit but showing all black there were defects visible (fingerprint swipes) within the LCD screen under the glass. Unfortunately my bad idea of just sucking it up backfired after I dropped it for the first time today and the cheap replacement screen shattered on the first drop. Having owned several other Motorola Droid versions before, I know how durable the Gorilla Glass is SUPPOSED to be, and this wasn't it. There was also some type of goo on the kevlar backing which is not what I've come to expect from Motorola's quality control for OEM packaging (likely a byproduct of the screen replacement process since it was a refurb.) Now I can't return the phone nor can I use it. At least I got two weeks of really irritating use out of it. Seller (M5 Communications) may have offered to replace the phone if I had contacted them about the problem upon receipt but the fact that they'd even ship a used phone pretending it's a new phone made me not want to deal with this dishonest company any longer.

2 people found this helpful

Helpful

Camille C. Pronovost

Droid Razr Maxx

Reviewed in the United States on February 16, 2014

Verified Purchase

This was a replacement phone for a Razr Maxx with cracked glass. I was not eligible for an upgrade thru Verizon and was happy to find my same phone so I did not have to learn to use a new brand or model. The refurbished phone works perfectly, was delivered in the condition as advertised, the Verizon corporate store assisted me with activation and restoring my back upped contacts and content. I paid $10 extra for expedited shipment which was a waste of $$, it still took a week.

Helpful

ScorpioJR

Great Value!!! Even if its based on a Lie

Reviewed in the United States on August 20, 2014

Verified Purchase

was presented as being "NEW". product arrived earlier than expected, but it was obvious upon inspection that it was NOT NEW!!!. For the price paid, i'm more forgiving of the lie told in the ad. I had no problem turning on the unit and sinking it to my network after placing my Sim card in the phone. I fully charged the phone and it has been two days and I still have 60% battery remaining. My only real complaint at this time is that the seller thought it was necessary to list it as new,when it is obviously refurbished. oh yeah!! and the charger that came with the phone was not a Motorola charger and got real hot. I happened to have an Motorola charger that worked better and didn't leave me in fear of burning down my house.

One person found this helpful

Helpful

Bethv

Only partially refurbished

Reviewed in the United States on April 23, 2013

Verified Purchase

The earphone jack does not work. What a pain. deactivate the new phone, reactivate the old phone. clear any personal info off the new phone in case it cannot be truly refurbished.... Pack the new one that does not work up, go to the post office, send it by traceable means and wait. I have friends who have purchased refurbished items on Amazon and have had no problem. This experience has been very unpleasant. I hope the seller fixes his phone or sends us another one that works in a timely manner.

4 people found this helpful

Helpful

malibues

great phone

Reviewed in the United States on November 21, 2013

Verified Purchase

kids love this phone.would order again from seller. I had already reviewed this item so I am wondering why I am being asked to review it again? My kids say it is the best phone ever and it has the best battery. I have teenagers so really glad they are happy with the phone as they will be keeping it for some time before I every consider switching it. I really don't think there is any other phone they would want anyway.

4 people found this helpful

Helpful

Yvette karcich

But the phone itself is not great. I freezes all the time and has a ...

Reviewed in the United States on September 2, 2014

Verified Purchase

I received my phone quickly as I need it for work and had it within 16 hour of ordering it. But the phone itself is not great. I freezes all the time and has a slow response time.

One person found this helpful

Helpful

justkim

Wanted it to work out..

Reviewed in the United States on July 11, 2014

Verified Purchase

Received the phone as described, new. Took it to Verizon and my husband switched his phone over with no problem. This was his first smart phone and he had always liked the Motorola name and I didn't want to spend a fortune since we were buying the phone and not waiting for the end of the two year contract. When he tried making a call you couldn't hear him and when his voice did come through it broke up, you could hear him if he held it in front of his mouth on speaker phone and that was about it. Went back the next day and the guy brushed out the mouth piece in case of any dust and it actually worked great after that, for about a whole 6 hours. Lots of glitches, always dropped the call and wouldn't stay connected to the network. We no longer have our land line and we don't have time for a phone that won't work so the phone went back after only 2 days.

2 people found this helpful

Helpful

Francisco

Good phone, great value.

Reviewed in the United States on August 20, 2014

Verified Purchase

I was really lucky to get this phone back after my other phone same make and model died on me and stopped working. Instead of buying a brand new phone and restarting my 2 year contract I decided to come here online and get one of these phones online. This phone works perfectly for what i want to do with it. Works like new, looks like new. I am happy with my purchase and this phone was cheaper than my own insurance company wanted to charge me. I ditched the insurance company and bought this phone. Something to keep me entertained until the iphone 6 comes out.

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Motorola Droid RAZR MAXX 4G LTE Android Smartphone Verizon Black

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