Amazon.com: Customer reviews: Office 365 Home Premium 32-bit/x64 English Subscr 1YR Eurozone Medialess

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Mr. Stephen F. Male

This Product Key can also be used to renew the annual licence.

Reviewed in the United Kingdom on February 7, 2014

Verified Purchase

**** SEE END OF REVIEW FOR IMPORTANT UPDATE *******

I run Office 365 on both Windows 8 and Windows 7 with no hitches at all.

Having used Office 365 for almost a year now I find it superb with, the full set of packages as Office Professional which currently costs £326.37 on Amazon for just one PC licence. With this I can load the full Office suite on all my home PCs (up to 5 max). Plus there all the tools I need in each package component, a great and coherent user interface (I like the ribbon interface), unrivalled compatibility with other users and of course a really good price for all this and automatic updates as they are made. What's not to love?

This is not the low grade web version of Office this is the real thing. If you are buying office for the first time you have to download it to each PC you install it on but I was wanting to renew the licence after 1 year for all my machines.

I originally bought the package from Amazon and they had sent me a renewal e-mail a couple of weeks earlier. Also Microsoft had e-mailed me about renewal and recently the packages had displayed a banner near the top reminding me about renewal which was all very professional by both Amazon and Microsoft.

Having tried to renew with Microsoft @ £79.99 and having all sorts of problems with getting them to accept my credit card I turned to Amazon where I could buy another product key @ £65.85. One of the product pages said it would work for a renewal but no details. I had spent over 3 hours talking to Microsoft call centres and whilst the staff were very friendly they couldn't resolve the problems. My bank confirmed there was no problem their end but the best Microsoft could offer was wait 72 hours and try again!!

I wanted to go with Microsoft for their auto-renewal option to save this kind of trouble each year despite the extra price. I was particularly worried if I simply bought another Product Key (which this item is by the way, no discs or manuals) I might have to download the software again and with a fairly slow connection that is a 2 hour job each time for me and I use office 365 on 3 home PCs. I confirmed with Amazon that if I couldn't simply renew with a new Product Key I could send it back so felt it worth a try. So with some trepidation I bought another Office 365 Product Key from Amazon. I opted for standard (i.e. free) delivery and it turned up within 20 hours - brilliant.

The process was really very easy and I thought I would document it for all those thinking of renewing using a new Product Key from Amazon as I have:

1. Go to the Microsoft Office 365 home page (If not sure search for Microsoft office 365).

2. Click on <My Office>, top right of page. After this you might need to log into your office account here so have your Microsoft e-mail address and password details handy.

3. This leads you to your personal "My Office" page. Click on <My Account>, near top right hand side of page.

4. This leads you to your "My Office Account" page and near the bottom you can see when your system expires. Also under that: Click on <Activate Office with a Product Key>

5. This leads you to a page asking for the product key so enter the new Product key and hit <get started>.

6. At this point it may ask you for your password again so enter it.

7. Then the system takes a few seconds and returns you to your "My Office Account" page. Check near the bottom that the renewal date has been extended by a year. In my case it extended by a year and 2.5 weeks from the previous renewal date. It doesn't seem to matter if you renew a few days/weeks early it just adds on the time from your previous renewal date and in my case a bit more.

8. These instructions all work OK on 7 Feb 2014.

All this took around 5 minutes so not only am I £14.14 better off; it is a lot easier than using the Microsoft auto-renewal option.
I have found that in accessing my account the Microsoft office web-site works better with Explorer and there are a few glitches if I use my normal Chrome. It seems to lose track of the fact I live in the UK with Chrome but otherwise no real big problems.

So if you want office 365 from new or you are renewing the licence I unhesitatingly recommend the product and buy it through Amazon particularly on renewal its less cost and much less hassle.

**** Update 12 March 2014 ****

Yesterday all my Office 365 applications started to display "Unlicensed Product" in a red bar across the top of the window albeit they kept on working for the time being. I called Microsoft today and (after 1 hour on the phone) the only way to resolve the problem was to perform an On-Line Repair. This is done by:

1. Open the Windows Control Panel

2. Click on Programs.

3. Click on Programmes & Features.

4. Then from the list box right click on <Microsoft Office 365 Home Premium> and click on <Change>.

5. Then click on the <On-Line Repair> button and click on <Repair>.

This procedure works in both Windows 8 or 7.

This procedure seems to effectively re-download the whole Office 365 package which takes some time but solves the problem. The disadvantage is that if you have slow broadband (mine is up to 2MB) then the whole procedure takes around 1 hour from clicking on <Repair> and if you are linked via wireless to your router it could be longer.

I have three PCs and the problem occurred yesterday on all three so this is a Microsoft problem but the Microsoft technician whilst being most helpful could only suggest this procedure, and seemed reluctant to log it as a Microsoft fault. He also couldn't state whether, or not, this fault would occur if I had renewed via Microsoft.

So Bottom Line:

1. Office 365 is a great package hence retains the 5 stars.

2. Renewal of the licence is problematic through Microsoft (see above).

3. Buying an Amazon new licence for renewal (despite being advertised as a way of renewing) only updates the web-site licence duration but will eventually cause a need to fix the software on the PC via an on-line repair.

4. If you have fast broadband say >25MB and no (or a high limit) on broadband traffic then this still would work well. I would guess it would take only 6 minutes as most of the time is taken up with downloading software.

5. However if like me you suffer from low speed broadband then be aware of the problems in renewing the Licence each year.

For me I will continue Office 365 this year as I have the new licence (I will have to go through this farcical procedure now on my other 2 machines!!!) but most probably try renewing through Microsoft again next year. It's a great shame that Microsoft can't solve these problems as other wise Office 365 is a great solution to having office applications.

5. If this doesn't work then I will most probably abandon Microsoft Office and struggle with an inferior free package like Libre Office.

5 people found this helpful

Miguel

Office 365 - una solucion perfecta para casa con estudiantes!

Reviewed in Spain on December 30, 2017

Verified Purchase

El Office 365 para el Hogar merece la pena. Tienes 5 licencias pra 5 ordenadores pero ademas puedes ligar 5 usuarios a servicios de Office 365 en la nube. OneDrive te permite tener todos tus documentos siempre accesibles desde cualquier parte del mundo! Tambien es un buen backup para tus fotos importantes! Ademas comprando en Amazon suelen tener ofertas que salen mejor que la compra directa a MS.

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Monika

Nicht billig aber das, was ich brauche

Reviewed in Germany on December 25, 2015

Verified Purchase

Ich habe das Office 365 auf meinen 4 PCs, 2 Handys und 2 Tablets laufen. Dazu kommt noch die Familie mit ihren Geräten. Alles funktioniert problemlos. Daher ist das Office 365 die beste Lösung für uns.

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dany

Nessun problema

Reviewed in Italy on November 10, 2017

Verified Purchase

Ottima velocità nella spedizione, come sempre direi.
Prodotto attivato senza problemi su 5 utenti (in italia). lo ricomprerò sicuramente per altri pc.

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adarynefoedd

Beware if you use Gmail

Reviewed in the United Kingdom on June 1, 2015

Verified Purchase

The delivery and installation was pretty good and I was pleased with Word and Excel and the file storage possibilities. I am a fan of MS products and have used them for many years.I did have a lot of problems implementing Outlook having migrated from Outlook 2003. This Outlook does not work properly with Gmail 2 step verification (the files disappear) there are pages of disgruntled users on line complaining about this. I tried some of the many suggestions but failed to get it to work. I deleted my Gmail account, an old Yahoo account worked incredibly well. Transferring contacts was also problematic so I did it via my Gmail account. This completely obviates the purpose of getting this product as I did not want to put contact data online.

Microsoft should:
1.Sort out the problem with Gmail.
2.Provide an easy utility for upgrading from Outlook 2003 onwards for both contacts and archive emails.

What have I got out of this? Only online file storage, I wish I had stuck to Outlook 2003 plus Office 2007!! Beware.

Update July 2015
I have slowly got used to the product and Windows 8 and I am starting to see how good it is so it is worth persevering. The best feature is the ability to access documents from a number of different devices. Outlook, I still cannot get working with Gmail. Direct sync also works well with my trusty Blackberry a facility not available easily with Windows phones and the iphone.

One person found this helpful

Pradoluengo

Todo bien

Reviewed in Spain on September 17, 2017

Verified Purchase

El producto es un paquete con el código de activación del Office 365 Home. Por el precio y la foto pensé que podría ser diferente al O365 Home estandar, pero es exactamente el oficial con todas sus características. Por 70€ es estupendo.
El paquete llego antes de lo anunciado

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Patrick Ruppelt

Brauchbares, sehr kostengünstiges Produkt

Reviewed in Germany on November 4, 2015

Verified Purchase

+ alles enthalten was man für privaten Einsatz benötigt
+ Standardprogramme, die mit allen verbreiteten und gängigen Dateiformaten zurecht kommen

- Aktivierungsprozess für Endkunden extrem aufwändig und undurchschaubar

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Martin Rickman

Don't look for complications - there aren't any!

Reviewed in the United Kingdom on July 18, 2016

Verified Purchase

I have been using Office 365 for a few years and bought this Licence Card to renew my Subscription and install the 2016 versions of MS Outlook, MS Word, etc on various devices.

Some Reviewers have expressed unease about the Subscription model Microsoft uses for the Office 365 product range. However, compared to the cost of the MS Office Premium 2016 Retail DVD product, the Subscription represents good value for money. The Subscription gives access to the latest versions of the individual MS Office applications on an ongoing basis, 1Tb storage of OneDrive storage (compared to only 5Gb on the free plans) and 60mins pcm Skype calls. Moving to new hardware is not a problem because you control the allocation of your five licences online via your Office 365 store "My Account". Instances of MS Word Mobile and MS Excel Mobile you have installed on your mobile phone or tablet do not count to your five licence total unless you opt to upgrade them to the full versions. On devices with a screen size under seven inches, the Mobile version should be adequate, but, for instance a tablet with a screen-size of ten inches or more with MS Office 365 installed can easily replace a desktop or laptop PC for everyday office tasks.

Tip: If you get the error message "Invalid product key" carefully check your internet connection because the licence validation and setup must be done online.

I found activation and setup to be very easy although, I did note that it seems to take around 24hrs for the OneDrive storage to update from the free 5Gb allowance to the Office 365 1Tb allowance. On my Lenovo Miix 300 10 inch Tablet - Black setup and installation was completed in less than twenty minutes. Setup requires very little input from the user and the splash screen gives good progress feedback.

Overall, I am happy to recommend this product and believe it represents good value for money for most people.

3 people found this helpful

Félix

Rápido y funcionando perfectamente

Reviewed in Spain on December 26, 2017

Verified Purchase

El producto se ajusta a lo anunciado. Es una suscripción de office 365 home, por lo que podréis disfrutar tu y otros 5 usuarios de office+1Tb one drive.

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Ravefromthe Rev

One drive isn't as good as I expected

Reviewed in the United Kingdom on December 2, 2015

Verified Purchase

This item came on time and works OK but I have mixed feelings about 365. On the upside you can integrate between Android and Windows mobile and PC for upto 5 devices per subscription. Having to pay an annual subscription is a bit of a rip off. One drive isn't as good as I expected. it runs slower than dropbox. Everything is password protected and if the wifi network falters as it often does these days it is a nightmare. I prefer Office 2010.

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