Amazon.com: Customer reviews: Samsung Galaxy Note Pro 12.2'' 64GB (Wifi), Black

Top positive review

Since 2014, this is the BEST tablet EVERY (with keyboard).

Reviewed in the United States on January 22, 2017

I've owned TWO of the Samsung Galaxy Note Pro 12.2 tablets, my original was the 32gb version and now I work daily on the 64gb version. I have the attached keyboard, a Wacom Bamboo compatible stylus, and have a 128gb SD card installed for saving file (Digital art, music, and photos). When I upgraded to the 64gb version I gave the 32gb tablet (with its own keyboard) to my partner, Rob. Both of us have used our SGNPro 12.2 tablets, daily for the past 2 years for almost everything. I also have a 'collection' of other android and iOS tablets, and over the years has played with all of them. I always come back to my SGNPro 12.2 as my primary, go-to, tablet. Hands down this is the BEST tablet on the market, even 2 years later. The tablet is well designed, solid, feature-rich, fast and dependable. I now use my SGNPro 12.2 for everything from creating digital art, to using Social Media apps, watching movies (streaming to TV if necessary), listening to music, working with photos, and all of my Office work (it runs MS Word, MS Excel, MS Powerpoint, and many other office apps extremely well). Of course, you can save/retrieve any file with all cloud services. IMO this is the MOST amazing tablet/laptop on the market (when you add the full-size keyboard). There is nothing I can not do with this tablet (my Dell Windows 10 tablets, laptops and computers now collect dust). Even today as I write this, January 21, 2017, there is NOT a better tablet, for the price, on the market. Perhaps the Surface Pro compares, but the investment is 3-4 times more than the cost to purchase an SGNPro 12.2 plus the keyboard. You can find this table refurbished and used at great prices, so make sure you check various web vendors before you purchase, and if you buy used/refurbished, be sure to purchase a square trade warranty. I hope this review helps. I consider myself to be informed and picky when it comes to laptops, tablets, and computers, so when I state that this is my best, go-to tablet, I am extremely serious about my opinion and review. God bless and be kind to all.

21 people found this helpful

Top critical review

Critical reviews›

Amazon customer in Boulder, CO

A couple of things to think about...

Reviewed in the United States on April 28, 2014

Instead of restating all the of positive aspects of this tablet (and there are many), I'll provide several "cons":

1. Samsung's customer service is quite bad, so if you have a problem with the unit you receive, don't go through Samsung support - just return the unit to Amazon (you have 30 days to do so) and get a new one, or something else.

The battery life on the one I received was about a 1/3 of what is advertised, so I sent the unit to Samsung. It took about 20 phone calls from me to keep the process moving (they use a third party to perform repairs, so nobody really feels any responsibility towards the customer). After three weeks they returned the unit to me, un-repaired! Luckily I had a few days left to return it to Amazon, which I did.

2. The graphics are jumpy. The scrolling on this tablet "stutters" - it's not smooth. If you're used to an iPad, you'll notice with this unit a slight lack of refinement of the user experience compared with what Apple delivers - not a deal-breaker, but something to be prepared for.

3. If you're planning on using this unit in portrait mode, you might not like the dimensions - it's quite elongated. Also, the button placement is awkward for portrait use. These are strange decisions on Samsung's part: Since this has been marketed as a business and productivity tool, they should have anticipated that people would want to occasionally using this unit in portrait orientation to read PDFs and other types of docs.

Someday some genius executive will look at a standard 8/12 by 11 piece of paper and say "hey, people seem to be pretty comfortable with this form factor, and there are millions of documents out there formatted this way - let's make an 8 1/2 x 11 tablet!"

Nonetheless, credit to Samsung for having the guts to offer a form factor choice like this, and overall, this is an amazing piece of technology - just be aware of the things I mentioned above.

57 people found this helpful

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From the United States

Bob & Rob, KCMO, USA

Since 2014, this is the BEST tablet EVERY (with keyboard).

Reviewed in the United States on January 22, 2017

Verified Purchase

21 people found this helpful

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Brian

Great tablet, one little issue.

Reviewed in the United States on August 5, 2014

Verified Purchase

Well, the tablet is pretty awesome, definitely an upgrade in performance. The size is great and the bundled software is actually useful. The CPU can handle quite a bit for a tablet, however it does get quite warm. The 64GB of internal memory is plenty of room apps and more, I added on a 64GB SD card but both external and internal memory have plenty of space left. The wireless card seems to have good range, as I get 3 bars on the side of my apartment opposite the WiFi modem and my other WiFi devices only get one. As long as you don't keep the screen as bright as possible the battery will last all day with moderate to heavy use. My only issue is that the screen flickers when videos are played. I have checked a few forums online and this does seem to be an issue that many people have experienced. Samsung is in contact with me and I will be sending it in to be repaired or replaced. Judging from the charging issues with the Samsung Note 10.1 (2013 Ed.) it's probably a faulty cable, or connection on the inside. I'll try to get more info out of them as to what the issue was and will update here. So because of the screen issue I give the product 4 stars as that is the only issue I have run into for the 5 months that I have owned it.

8 people found this helpful

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rgbatduke

A truly awesome and incredibly useful product

Reviewed in the United States on December 20, 2014

Verified Purchase

At this point one would have to pry the Galaxy Note Pro 12.2 from my dead hands to take it away from me. With that said, there are a very few flaws -- possible even enough to justify a return or service call (I have service on it, so no problem) but thus far I haven't been able to give it up long enough to serious contemplate it. Here they are, though:

* A small patch of screen over near the home button badly distorts s-pen input. That is, drawing or writing over there the lines don't come out anywhere near the stylus tip. More annoying that a deal ender for most purposes, but it can easily mess up serious drawing/painting on the tablet (which is otherwise amazingly possible!).

* It tends to just turn itself off at some orientations. I'm not CERTAIN that this isn't an interaction with the bluetooth keyboard/case I have attached, as it has built in switches that are supposed to turn it off if you close the case and they may be being tripped somehow when the case isn't closed, but still, annoying as all heck. Seems to happen a lot more often when the charging port is vertical and on top than when it is sideways or vertical and charging port at bottom. It means I have to type my code in more often than I'd like to get the interface back -- nothing is lost in this, nor (again) is it a deal breaker, only annoying.

* It has a custom Samsung-Note-Only USB charger. Really? It was annoying enough with my Galaxy Tab 2 that you not only had to have your own custom USB charger, but that the charger LOOKED just like a readily available iPod charger but of course, wasn't the same. Given an infinite supply of straight up USB chargers out there in the Universe, just make the tablet use a straight up USB charger, please! Sure, I know, you want to sell lots of replacement/extra cables and chargers at exorbitant prices, but you aren't fooling anyone and certainly aren't increasing customer satisfaction or loyalty, you are just annoying them. And me.

* IF you are going to pre-install software on the device that is not, in fact, critical to its ability to boot and elementary function, THEN PLEASE -- install it in a state that it can be removed without rooting the device.

* While we are at it, why do we have to root the device at all when we own it?

With that short list of complaints, let me speak of its virtues.

* Awesomeness. 12.2" screen is large enough to display textbook pages in full size (important to me both as an author and user of textbooks).

* 12.2" screen is large enough to watch movies on in great comfort.

* 12.2" screen is large enough to use as a freeform scratch pad with the Note stylus -- I teach physics using the device instead of paper to do algebra, building "notebooks" as I go of previous solutions or derivations. Also good for shopping lists.

* 12.2" sketchbook app, with a real pen-thick Note stylus, is actually useful to make on-tablet art. I mean you can paint with it. I'm not certain that this functionality is fully developed yet -- one could imagine eventually having oil vs acrylic vs watercolor vs pastel vs charcoal and chalk level selection capabilities -- but as it stands, with brush and airbrush selections, palettes, the ability to zoom for detail, and more, one can use the tablet at least as a real sketch pad.

* 8 MP camera (OK, this could be higher but this is pretty high). 2560x1600 pixel screen. Truly a gorgeous display even at 12.2 inches. Literally the sharpest display I've ever seen.

* Fabulous gaming platform. Sadly, only a handful of Android games come close to using its capabilities.

* Superior music platform. It's built in speakers are already not bad, although they suffer from the usual missing bass problem. Through phones or output to speakers, excellent sound.

* Not completely terrible app switcher, multiple screens. With a bit of practice, one can smoothly switch between apps and navigate within them. This is android per se as much as Samsung's variant of it, but I've used worse variants. My biggest problem with it is the aforementioned tendency to switch off when holding it in certain positions or ways. Oh, well.

* 64 GB inside, 64 MORE GB on a memory chip, 3 GB RAM, and you've actually got a pretty serious machine. It will hold an entire music collection of 30+ GB AND a lot of photos AND a few movies AND a whole pile of apps, including huge games.

* With a bluetooth keyboard and a terminal program, it can serve as at least a dumb terminal interface to real computers over the network (good for systems manager types or command line users). Larger problem here is really good android software to support e.g. X UNDER ssh/xterm, but maybe it exists, I'll keep looking. With that, it would truly be a perfect takealong computer interface where now it is just "very good".

* 8+ hours of working charge on it, depending on what you are doing. This alone is amazing and awesome. I can put music on in the morning and still be playing music when I quit work in the late afternoon. YMMV, but even playing games off the charger it lasts for many, many hours.

* Handwriting recognition that actually works amazingly well for the Note stylus pen. A big enough screen that typing on it is not that bad anyway. And sure, the keyboard. I haven't really tried voice recognition much, but it is there and probably gives you a fourth way to input text either standalone or on the run or in large quantities.

As you can see, more than enough things that it almost instantly becomes essential. I can work on it or entertain myself with it all day. I can use my cell phone to give it 3G/4G access and do either one almost anywhere, although most places I work the integrated 802.11 interface is free and plenty. It's big enough, and functional enough, that I actually wish it had MORE of a laptop-like interface. It isn't QUITE capable of replacing my laptops or larger computers for some of the work that I do, but it is very, very close, and with network connection to my laptops it almost doesn't matter.

5 people found this helpful

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Amazon customer in Boulder, CO

A couple of things to think about...

Reviewed in the United States on April 28, 2014

Verified Purchase

57 people found this helpful

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Amazon Customer

Big isn't always better, but 12.2 inches feels just right for the Note Pro..

Reviewed in the United States on May 24, 2015

Verified Purchase

After my Ipad kept crashing on me, I decided it was time for something new. After doing research on pads that were available, I settled on the Galaxy Note Pro. I have had it for one week now and I absolutely love it!! Every professional review that i read, they always complained about it's size, that 12.2 inches is too big. I was a little worried that it might just be too big and maybe i should have gone with the 10", but i'm so glad that i didn't. it's actually a great size. it easily sits on my lap or craddles in my arm when surfing. I have had three Galaxy phones, so i'm very familiar with the samsung layout. I haven't watched any movies on it yet, but i'm sure it's going to be great. music sounds good as good as a pad would. i haven't used the camera either, i don't use a pad to take pics, but if it's as good as the phone is, then they will be awesome. The s pen is new to me, so I'm still working that out and seeing if it will be useful. It was easy to set up and all my apps on my phone easily transferred over to the pad. The charging cable was new to me, i was expecting it to be a micro usb, but it's much bigger. it takes awhile to charge 100%, so do it at night. The only complaint i would say at this point is that the battery drains very quickly. I would expect for a screen of this size that Samsung would give it a big enough battery to last more than a day. My IPad went 3 - 4 days before needing charging. My other disappontment is that there aren't really any good covers or covers with keyboards out there. After spending a ton of money on this device it would be great to have a great looking, tight fitting and functional case but this doesn't reflect my review for the Note Pro, I love it!!

2 people found this helpful

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Swingo

What a Nightmare

Reviewed in the United States on April 30, 2014

Verified Purchase

It feels odd giving a completely negative review of an item that some many people have fallen in love with, but this has been my experience with the Galaxy Note Pro 64 gig.

When I first received my Note Pro everything seemed great, I could even get a free book from Amazon once a month if I used the Samsung Kindle app. But within a couple of days the tablet was turning off whenever I would move it, even if I moved it just slightly. After that the menu button and other exterior controls frequently wouldn’t work. This made it impossible to exit a program (or settings). It went as far as the on/restart button not working either. I have to force a reboot in order to get out of the program I'm in most of the time.

I thought it must be the tablet so I exchanged it. The problem returned almost immediately, so I contacted Samsung. The person I talked to said they’d never heard of anyone having this problem so they suggested a reset/reinstall, because they have to say something. The idea seemed pointless to me since I had just gotten a newer tablet a couple of days previous, but I tried it anyway. Everything was exactly the same in just a few hours.

So I exchanged the tablet a second time, this time paying special attention to every detail of the set up process. The problem was back almost immediately. I’ve tried different things, like resetting the tablet without installing the programs I have saved, but it’s as if the tablet is infected with a virus that won’t let it perform as it should anymore. So I’m just about done. I’m going to give it a couple of more days to see if I can learn anything that might turn this tablet into the great tablet that everyone else seems to have gotten, otherwise I’m out.

15 people found this helpful

Helpful

Kindle Customer

Reed this before you get any Bluetooth devices.

Reviewed in the United States on August 10, 2015

Verified Purchase

I like the Note pro 12.2 and I hate it. I like way it displays, the overall function of the tablet what I do not like is that if i want to use a Bluetooth mouse or keyboard it has to be Samsung. When I got the tablet I did not know this, and got a Microsoft Designer Bluetooth Mouse with a Logitech Pro Protective Case with Full-Size Keyboard for Samsung Galaxy Note Pro and Samsung Galaxy Tab Pro (920-006319) . Both of these devices would pair and not be seen in the controls. After contacting Samsung though live chat as well as over the phone; (Call do not use there live chat it is useless.) Samsung is aware of this problem with Android 5.0.2 and is "working" on it. For now though the only input devices that work with this tablet are Samsung.

3 people found this helpful

Helpful

JG (Highflyer)

TOTALLY AWESOME,

Reviewed in the United States on July 14, 2015

Verified Purchase

I absolutely love this tablet!! I was in the market for buying the note 10.1 2014 edition but when I found out about the note pro 12.2, I knew that the additional screen size would come in more handy for note taking for school, internet browsing, media consumption, etc. The added multitasking features such as having four apps opened at the same time come in very handy when doing research, jotting down notes, and writing a word document all at the same time! A lot of people are saying that it is too big, but I have not had an issue with that at all and you come to get used to it quite fast. The Hancom office suite that comes with the tablet is the closest to microsoft office that I have ever seen on any mobile platform and simply better than any app out there that I have seen so far, for those interested on having a similar experience as the microsoft office apps. The Spen features come in very handy for note taking, drawing, cutting and pasting pictures or objects onto some other documebts or apps. Knowing that it uses wacom software technology, this allows the spen to have pressure sensitivity on the tablet which straight out beats and puts to shame any ordinary stylus out there. Ever since getting this tablet mainly for use at college, I have never once pulled out a paper and pencil since I now do it all on the note pro, thus possibly saving me money on buying paper and pencils/pens while also giving me a better experience than I can get out of paper and pencil. The note pro 12.2 is simply a beast of a device as I have not had any issues at all with the software because it has 3gb of ram so it allows multiple apps to run at once without slowing down the device nor causing any hiccups or freezing. No other device can stand up to this note pro 12.2, the kindles and ipads have nothing on this device. Im not here to rip on any of those two devices, im simply just stating what is true because none of those two allow you to do as much as the note pro 12.2 allows you to do. I know this device is not cheap, but it is worth every dollar if you are looking for a very capable device for work/school with lots of power and multitasking features.

4 people found this helpful

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B100

Best tablet ever

Reviewed in the United States on September 23, 2014

Verified Purchase

Best and most functional tablet I've ever owned.
Pros:
- Size is a definite plus. It allows to get a lot done better and more easily
- Multitasking on this tablet elevates it to another level
- S Pen and S Note and other Spen related apps. This in my opinion is the best part of this tablet. If you work with PDF files and annotate a lot, then this is the tablet for you. I recommend using PDF max.
- Excellent screen
- Good battery life. It should last you about a full days use (in my experience)
- Has external SD support so I have a 128gb micro SD card installed

Cons
- Though it has the longest battery life of any tablet I've ever used, I still would have loved to have better battery life
- Uses Exynos processor which in my opinion and experience is inferior to the Qualcomm version
- Screen shots with text comes out blurry unless you use the power button + home button combination. Another way is to hold down the action button on the S pen while circling what you want to copy. The problem is that these two options do not allow you to immediately edit your screen capture like you could if you held down the action button while also holding down the tip of the Spen to the screen (this last preferred method of obtaining a screen capture produces blurry screen shots if you're capturing text)

In all I'm very happy with this tablet and I actually love it because it offers so much productivity. If I broke this tablet today, I would buy it again of all the tablets out there.
I'm looking forward to the next version of this tablet and intend to buy that too

Update 3/27/15
It's been over a year since I purchased this tablet (purchased on 3/3/2015) and I'm still loving it so much that I'm writing an update.

It still works excellently well and it still is the most functional tablet I've ever owned. I just hope its soon updated to Android lollipop. I'm definitely looking forward to the 2015 edition of this tablet.

Update (7/17/2015)
It's been a year and about 5 months since I purchased this tablet and I only love it more. I just updated it to Android Lollipop and the experience is much smoother. Also, the blurry screen capture issue has been fixed.
I've read however that those using the Logitech Bluetooth keyboard are now experiencing issues with their Logitech keyboards after updating to lollipop. My Bluetooth devices have not had any issues working well so I suspect this is an issue Logitech will have to fix. I'll recommend holding off on getting a Logitech keyboard if you were planning to.

After almost a year and a half this is still the only tablet is buy again.

4 people found this helpful

Helpful

Brandon Williams

Over a year and a half later, still the best tablet out there

Reviewed in the United States on December 29, 2015

Verified Purchase

This Note/Tablet is everything.

I bought it to extend the life of my Note 3. Samsung is making ipads and iphones recently and I'm trying to weather this storm. Their new phones don't have micro sd card slots and have internal batteries. So I will hold onto my Note 3 until they come back to the light.

I bought this to handle video chatting, surfing, and to basically complement my phone. When I am home, I use this tablet more than my phone. With the exception of texting and phone calls, I am able to use this and allow my phone to have a break. Amazon finally had this tablet available (as I kept refreshing every 5-10 mins at work) and I clicked away and ordered. The price was just too steep for the longest and it became hard to find (as Samsung released its newer tablets with the ugly 4:3 aspect ratio and lacking S pens).

Now that you know my background and intentions of purchasing a tablet, let me tell you what makes this tablet so great. For a big tablet, this is still the best one out there. The Note 12.2 does everything with grace. If you like the TouchWiz interface, this is for you. Included with this is Samsung KNOX, 2 years of dropbox space (50 gb), and other awesome office/various apps. The screen is perfect, down to the aspect ratio, vividness. Everything. I have a 200 gb micro sd card in mine so I put most of everything there. Movies look great on it. It has USB 3.0 so it's quick and easy to transfer anything off of my computer. The cameras (front and rear 2.1 and 8.0 respectively) still put cameras on other tablets to shame. Looks great as far as video chatting. The audio is good from the speakers. 3 gb of RAM does it justice. After about a week of owning this, I couldn't be happier :) BTW Get Puffin browser if you need a browser with flash built in it. I can't get dolphin to work anymore :/

Other than a fingerprint scanner (Tab S), I don't know what else I could want in a tablet. But S-Pen, screen size, and a 64 gb tablet option was more important to me. Leaves more free space on the internal memory which helps it run smoother. So ultimately that's why I took this over the Note 10.1 (2014 edition) and the Tab S. And don't get me started on the atrocity of the new Tab S2 that they have out right now. You know this is a good product when to this day, ALMOST 2 YEARS AFTER ITS BEEN RELEASED, no other tablet can lay claim to the features that it has.

I'd recommend this to anyone who has my similar interests in mind! Good luck finding it though

5 people found this helpful

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Samsung Galaxy Note Pro 12.2'' 64GB (Wifi), Black

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Samsung Galaxy Note Pro 12.2'' 64GB (Wifi), Black

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