Amazon.com: Customer reviews: Dell Inspiron 15 5000 Series i5547-3750sLV 15-Inch Laptop

Top positive review

So far has been a great computer, has a backlit keyboard with two brightness ...

Reviewed in the United States on March 25, 2015

This review is for the non-touch with the i5 processor. So far has been a great computer, has a backlit keyboard with two brightness settings. I received a signature edition; basically it does not have any bloat ware installed, no trial antivirus (windows defender is installed), no trial word, games, toolbars, etc.. Exactly what I wanted. the computer is fast, setup took less than a few minutes. It does not have an optical drive installed, but I have found I have not used one in years, but the option would have been nice. If you find you need one, a USB drive can be purchased separately. The touch pad isn't that bad, it is sensitive when you tap on it for clicking, but once you get use to it I find it to work really well. Others have stated that the base is flimsy. Not sure what they're doing with their laptop, but its a laptop, handle it with two hands and you will have no problems. I have good response from the key board and the keys feels pretty good, I have experienced better from an older HP, but this is no way a deal breaker. If you want a gaming computer, then buy a gaming computer, this is not what this is designed for. Have had zero problems connecting to wifi and have great signal strength. It's great for college work, email, excel spreadsheets, web surfing, etc. I have had multiple applications open and it doesn't bog down or over heat. All in all seems to be a great laptop so far, time of course, will tell.

3 people found this helpful

Top critical review

Critical reviews›

Peter

Great laptop but has a big problem with WIFI

Reviewed in the United States on October 11, 2014

Wifi is almost unusable unless the laptop is very close to the router. There are a bunch of people online complaining about the same problem. I've disabled wireless N, and turned off "power management" and it did improve a bit but the problem is still there. It is very slow when it's not right next to the router.

Apparently Dell did a poor job at testing this laptop. I read somewhere that it may be a design flaw; that it has something to do with the placement of the wifi antenna.

This is a shame because I really like everything else about this laptop. It's fast, I love the screen, the backlit keyboard is nice, the keyboard is also supposed to be water resistant, it has a lot of RAM (8GB, expandable to 16), huge hard drive (1 terabyte), and the price is great! I really couldn't find a better deal anywhere.

What I will do is buy a USB wifi adapter that I can use instead of the internal wifi card, when I'm away from my office. It's a minor inconvenience, but if that works, I'll be happy.

One thing that is kind of annoying is that I have to press the "Fn" button to access the function keys (e.g., F1, F2, F3), since by default, they perform other functions (F3 is volume up, F2 is volume down, for example). As a developer that uses Eclipse, I use function keys a lot, so this just adds another step to something I do all the time, but I'll get used to it.

UPDATE: I bought a $10 TP-LINK USB Wifi adapter (TP-LINK TL-WN725N Wireless N Nano USB Adapter, 150Mbps, Miniature Design, Plug in and Forget, Support Windows XP/Vista/7/8), and it's working great so far. The thing is so tiny, you forget it's even there. I use Linux Mint, by the way, and the adapter worked flawlessly as soon as I plugged it in.

UPDATE2: I spoke too soon. Even using the external USB adapter, WIFI is still slow. I'm getting around 1mps download speed. Ridiculous.

5 people found this helpful

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From the United States

Katie

So far has been a great computer, has a backlit keyboard with two brightness ...

Reviewed in the United States on March 25, 2015

Verified Purchase

3 people found this helpful

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H.S.

TOUCHPAD ISSUE!! Everything else is great!

Reviewed in the United States on April 5, 2015

Style: i7 TouchCapacity: 8GBVerified Purchase

1.) Really fast shipping! This laptop got delivered way before the estimated delivery date which is awesome!
2.) I got this laptop today (4/4/15) and so far I really like it. I was surprised by how cool the keyboard backlight looks. And the laptop looks pretty thin and kind of like an ultrabook. I like the nice sleek, modern design.
3.) I was also surprised that the laptop didn't come with bloatware (the extra junk software that is installed in new laptops).
4.)*** Right now my only issue is the touchpad!!!!! THE BUTTONS KEEP GETTING STUCK!!! Right now I think it might just be me... maybe i'm not using it right or i'm doing something wrong. I'm going to keep using this laptop but if the touchpad buttons are still getting stuck after 2 weeks of use, i'm going to try to return this laptop. I spent way too much money on it for the touch pad buttons to keep getting stuck ON THE FIRST DAY OF USE! Example: When I try to right click something the right click button on the touch pad gets stuck and it won't get unstuck unless I mess with it a lot.

**TIP: When you get a new laptop install a really good virus protection IMMEDIATELY! (I use Kaspersky Internet Security) My last Dell Inspiron lasted me 6 years without any trouble because I believe Kaspersky protected me from everything. Also I would try not to move the laptop around a lot. And I would always use the laptop on a hard surface. NEVER put the laptop on a soft surface like blanket, carpet and etc.

7 people found this helpful

Helpful

Blahdahblahdah

The clumsy oaf's best friend

Reviewed in the United States on July 21, 2018

Verified Purchase

I hate windows 10, and it runs slow, but it is resiliant! I am clumsy and spill a drink on this computer at least once a month. This morning I accidentally knocked over half a gallon of water onto the keyboard. It took me a few seconds to tent it out to dry, and then the screen went black, because I was a sleepy oaf and had forgotten to immediately turn off the computer. Ah, well, I figured, I've had this for three years, and this computer has somehow pulled through countless accidents. Only a matter of time, right? Wrong, I come home, after having bought a new computer, and I fire this baby back up and it's STILL WORKING!!!! If you're clumsy and thoughtless and don't need a computer for gaming or whatever, and don't mind sacrificing a bit of speed, this computer has been amazing for me.

2 people found this helpful

Helpful

Peter

Great laptop but has a big problem with WIFI

Reviewed in the United States on October 11, 2014

Style: i7 Non-TouchCapacity: 8GBVerified Purchase

Wifi is almost unusable unless the laptop is very close to the router. There are a bunch of people online complaining about the same problem. I've disabled wireless N, and turned off "power management" and it did improve a bit but the problem is still there. It is very slow when it's not right next to the router.

Apparently Dell did a poor job at testing this laptop. I read somewhere that it may be a design flaw; that it has something to do with the placement of the wifi antenna.

This is a shame because I really like everything else about this laptop. It's fast, I love the screen, the backlit keyboard is nice, the keyboard is also supposed to be water resistant, it has a lot of RAM (8GB, expandable to 16), huge hard drive (1 terabyte), and the price is great! I really couldn't find a better deal anywhere.

What I will do is buy a USB wifi adapter that I can use instead of the internal wifi card, when I'm away from my office. It's a minor inconvenience, but if that works, I'll be happy.

One thing that is kind of annoying is that I have to press the "Fn" button to access the function keys (e.g., F1, F2, F3), since by default, they perform other functions (F3 is volume up, F2 is volume down, for example). As a developer that uses Eclipse, I use function keys a lot, so this just adds another step to something I do all the time, but I'll get used to it.

UPDATE: I bought a $10 TP-LINK USB Wifi adapter ( TP-LINK TL-WN725N Wireless N Nano USB Adapter, 150Mbps, Miniature Design, Plug in and Forget, Support Windows XP/Vista/7/8 ), and it's working great so far. The thing is so tiny, you forget it's even there. I use Linux Mint, by the way, and the adapter worked flawlessly as soon as I plugged it in.

UPDATE2: I spoke too soon. Even using the external USB adapter, WIFI is still slow. I'm getting around 1mps download speed. Ridiculous.

5 people found this helpful

Helpful

Noel V.

Though the display is not the highest of quality it is still very nice to watch movies on

Reviewed in the United States on December 28, 2014

Style: i7 TouchCapacity: 8GBVerified Purchase

Having this laptop for about 3 weeks now I have to say that I am impressed. Though the display is not the highest of quality it is still very nice to watch movies on. The specs on the laptop are great and though I have not put it through its paces I have all the confidence in the world that it can handle whatever i throw at it. I do a bit of photography on the side and have both Photoshop & Lightroom installed in the laptop. Both programs run smoothly without a hitch. Windows 8.1 took some getting use to however it is not as bad as people say. You still get the standard desktop look that everyone is familiar with along with the new windows 8.1 tile interface, best of both worlds. The touchscreen is very responsive and fluid, no freezing or hang ups. I personally do not like to use the touchscreen much because finger prints annoy me however it has its uses. In my profession i use both PC & Mac. If I'm to compare an Apple macbook which I have also owned, this laptop surpasses it in battery life by almost 3 or 4 hrs and you're getting near similar specs or better for half the price. I also like that you can upgrade your hard drive and RAM very easily on this laptop should you choose to. If you're considering a new laptop purchase I can tell you for sure that this is not bad buy. Not only will you save money on this purchase but you are also getting premium specs for less than what you'd spend on an Apple product.

2 people found this helpful

Helpful

MessieJessie

Edit: 3.5 Star overall rating.

Reviewed in the United States on December 24, 2014

Verified Purchase

I was very excited about this laptop even despite the negative reviews. It seems to have everything I want and it has the ability to be upgraded in the Wireless card, GPU, and hard drive areas.

The first computer we received had faulty speakers right out of the box. Nothing the Dell Tech did (Who connected directly to the laptop) could fix it. So we had to send it back for a replacement. After seeing it in person, I am having second thoughts about it altogether. The keyboard is every bit as flexy as others have said. No kidding, you can easily deflect from corner to corner by one quarter of an inch without any difficulties at all. If you so wished, you could very easily apply enough pressure to snap the base in half. It may sound as though I am over reacting. Well, that’s exactly what I thought when I read the other reviews that said the base was flimsy. How bad could it be? I took the chance, and now I am a believer. It's most certainly not a kid’s computer. This is for my wife and it's not like she will beat it. Still, I am really dismayed at the build quality. It's a damn shame too, because I really liked the rest of the computer in the hour that I played with it. I liked its price, and I liked its specs. I have a very short amount of time to decide rather or not to ask for a refund and choose something else. But I did a pretty good search leading up to this purchase and in the price range, I think its going to be a tough act to compare to.

EDIT:

I upgraded this from 2 to 3 stars. If we could give half stars, Id give it a 3.5. Over all computing ability and flexibility in hard ware upgrades is probably 4 stars. The build quality I would give 2.5 Stars. I would weight its computing ability heavier than its durability in our situation, and that’s how I arrived at an overall rating of 3.5.

We ended up keeping the replacement after my wife had time to play with it some. She tells me she really like it and so far she has not had any issues. She has been using it for 3 months now all seems to be well. She is gentle when opening it and mindful when handling it. I will restate that this is not a kid’s computer and will not stand up to pretty much any abuse. But it is working well for my wife so far, and she does appreciate the touch screen.

Helpful

Jorlan Josue Cerda Delgado

Great for students or for home. Not recommended for high computational tasks like rendering etc.

Reviewed in the United States on July 1, 2015

Style: i7 TouchCapacity: 8GBVerified Purchase

This is one of the best laptops I've bought, everything works perfect: sounds, images look great, speed is great for day to day tasks, 1TB of HDD...so I compiled the only complaints I have about this laptop below:

1. There is no num lock led, I hate not knowing if it is on or off and needing to type to find out.
2. There seems to be an issue with the trackpad driver, if you get the laptop out of sleep mode and try to use it it will work what wont work is the 2 finger swipe to go up/down and to make it work you have to reset the driver.

And that's all, overall this laptop is great for students or for home. I wouldn't recommend it for high computational tasks like rendering etc.

2 people found this helpful

Helpful

Bronze

good computer. buy it.

Reviewed in the United States on January 15, 2015

Verified Purchase

I had to return the first computer I ordered from amazon because of the touchpad not being flush with the laptop surface. Amazon promptly replaced this with a new computer at a better price (I had to reorder it because of my own mistake). This one works great so far. I have had it for 2 months and it has not been daunted by my video streaming, internet surfing, or intense word processing. The only small problem I have had is the touchpad because of how close it is to the keyboard. When I do a lot of typing, the bottom of my palms often touch the pad, moving the cursor to other spots on the word processing document. This was reduced when I adjusted the sensitivity under system settings, but it still happens occasionally. Its really not a big deal though, no computer is going to be "perfect". Would highly recommend. Lots of bang for your buck.

7 people found this helpful

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rubens

Rendimiento, calidad

Reviewed in the United States on July 20, 2023

Verified Purchase

Muy buena laptop resiste grandes tiempo de trabajo , portátil calidad y alguna que otra caída. Solo que sus bisagras son muy duras y terminan partiendo la pase de la carcaza el material de la base se desprende luego 3 años. El cargador se quiebra en la base y hace fallas con el tacto de la pantalla

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Preston Law

Buyers beware, hardware problems are very likely given my experience.

Reviewed in the United States on November 7, 2014

Style: i7 Non-TouchCapacity: 8GBVerified Purchase

I decided to buy this laptop after I started having problems with the video card on my over-two-year-old computer. Here are some things I noticed, from best to worst:

1. The battery life is as advertised. Very good.

2. The performance is good. i7 core, good specs, good computer. However, I tried to run a heavily modded version of Minecraft on it, and had to change to many of the lower quality graphics settings to avoid lag.

3. I am unaccustomed to touchpads like this one has. Not only does the tracking pad cover the click buttons, the entire touchpad functions as a left-click, with right-click being in the lower right corner. Previously, I typed with fingers on the buttons at all times; this touchpad threw me off. Ultimately, this comes down to personal preference, but I dislike the touchpad.

4. The sound is bad. Lower-register sounds such as drum beats are sometimes not audible at all. If you need to listen to music or whatever, you need headphones; the quality is not good at all otherwise.

5. TWO DIFFERENT COMPUTERS OF THIS MODEL DEVELOPED CRIPPLING HARDWARE PROBLEMS IN THE SPAN OF THREE WEEKS. Upon delivery of the first machine, I booted it up and was immediately met with the error message, "Your battery has experienced a permanent failure and needs to be replaced." Welp. Because the battery was integrated, I couldn't replace it myself, so I had to return it and get a second computer of the same model. I installed Ubuntu on the second computer because I dislike Windows 8. In just a little over two weeks, during which time I subjected the computer to nothing more than what I consider to be everyday use, the computer developed problems with the motherboard that rendered it completely useless - one day, out of the blue, it just stopped turning on. Couldn't do a thing to fix it. Fortunately, this was within Amazon's 30-day full refund policy on laptops, so I was able to return that one, too, but if the problem had developed a week later, I would have been much worse off. I will not be purchasing another computer of this model; it says something about the hardware that two different machines broke so quickly.

17 people found this helpful

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Dell Inspiron 15 5000 Series i5547-3750sLV 15-Inch Laptop

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