Top critical review
1.0 out of 5 starsDO NOT PURCHASE!
Reviewed in the United States on January 11, 2020
Purchased this item from Web offers April 2019 and registered with Sigma. By summer, the auto focus was giving me trouble. I thought maybe it was me expecting it to focus too fast. By October it stopped worked completely. Contacted Web Orders and they told me I had to work directly with Sigma as the return period was past. This makes sense and I do appreciate the fastness of this response. Contacted Sigma and they told me Web Offers was not on the authorized dealers list and sold on the grey market. They asked for my serial number and verified that my camera was a Sigma USA model. Because I purchased it from Web offers, Sigma considers it used and would not honor the four year warranty.
I do appreciate the communication from both companies...but I am disappointed. I will not purchase from Web offers again as they advertise a warranty that is not honored.
I am disappointed in Sigma that they accepted a registration from me at time of purchase and did not note it was used at the time. I will not purchase a sigma product based on this alone.
Highly disappointed in product and warranty. Next time I throw $400 out the window I will go to Nikon directly. I consider this my fault and have actually been warned of this when purchasing camera products. I share this so that people can do better research than I did. Looking at reviews were not enough in this scenario.
