Top critical review
1.0 out of 5 stars4TB Rugged LaCie Does Not work with Mac Time Machine
Reviewed in the United States on July 1, 2017
4TB Rugged LaCie Does Not work with Mac Time Machine: The 4TB LaCie works fine for the first 8 backups on Mac's Time Machine and then it goes into hardware failure. On the first drive received, called LaCie Support and they sent out another drive (for $12.67) and I returned the original one. The refurbished drive they sent me did the same thing i.e. it worked for a day or 2 on time machine, but then went into hardware failure. I am using a USB port in the back port of my MacPro using Sierra Mac OS. I then tried it on 2 other Macs, one a MacLaptopPro on Sierra, and one on El Capitan OS. The 4TB drive did the same thing on Autobackup on all 3 Macs i.e. went into hardware failure after 8 or 9 backups. I have used LaCie Rugged Drives for years and have 60 of the Rugged HDs, so am very familiar with the drives. The 2TB Rugged drive work fine with Time Machine. I again called LaCie and they contend that the 4TB drives are compatible with Time Machine, although the support person (Masa) indicates that the rugged drives aren’t intended to be on all the time i.e. which would mean we shouldn’t use auto backup. Somehow that seems inconsistent with the use of Time Machine. I then bought a Western Digital for Mac 4TB and it works fine with Time Machine in Auto Mode on all of the Macs. The LaCie support person said that the problem must be the environment I am using them in!!! She has to be kidding. Anyway, she refused to send me another replacement so I am stuck with a $350 paperweight.
