Amazon.com: Customer reviews: ELCM Surveillance Cameras (Black)

There are 0 reviews and 0 ratings from the United States

Megaton479

Nest is an excellent ecosystem to buy into; we've had 2 of these for over a year, they've been great

Reviewed in Canada on March 5, 2018

Excellent cameras. Bought two of them a year ago. We got them to check in on our pets while out of the house, we didn't have the paid subscription and felt the cameras did a good job for what we bought them to do. Video quality is excellent; if you have a good wi-fi network, good upload speed, and you set the video quality to high, it's really remarkable; I think it's limited to 720p if your phone is on cellular to save on data, but it seems to be full, proper 1080p when on a good wi-fi network. Field of view is incredible, I was shocked by how much you see. The cameras themselves feel solid with a nice weight to them, and are very easy to adjust. The included parts for wall mounting them (the screw-in plate which magnetically attaches to the camera) work great; one of the cameras is on a bookshelf and the other is wall-mounted, we're happy with both of those setups. The nest app is extremely easy to use and setting up the cameras is quick and easy.

Recently we upgraded the cameras by adding the paid nest aware subscription. They have just introduced a cheaper option with 5 days of video history instead of 10 or 30 days, which is still plenty enough; we wanted to add the person detection feature for home security. So far the person detection works OKAY--it is not perfect. There have been a couple of times it missed someone. But overall it is extremely accurate and does what we want. Our traditional security only does plain simple motion which wouldn't work with the pets, so this is a huge upgrade. It's very easy to set the house to home or away mode to enable/disable notifications--there's even an apple watch app that works to toggle it, and if we add their alarm system, arming/disarming it also toggles the camera notifications, or vice versa.

We've also added nest's smoke detectors and will be adding their alarm system once it's available in Canada. It's very nice to have everything integrated nicely in the app. It's been so easy to add more things over time, and 3 of my family members have access to the app, it's always worked great in that respect. It's really good that when we get the security system any alarms will be accompanied by a photo and video/audio clip from the relevant camera, and if there's a smoke alarm while we're out of the house we can get some idea of whether it's a false alarm or not (a raging inferno or tons of smoke should be easily visible on camera).

One person found this helpful

Rod H.

Good picture, very reliable camera, nice features

Reviewed in Canada on January 24, 2021

Verified Purchase

These cameras are engineered really well, they install nicely, and they're very, very reliable. Nest really has their act together...I'm delighted with these indoor cameras (4 of them), outdoor cameras (2), and my Nest thermostat. This indoor camera is easy to set up on your wifi, and easy to integrate with a Google Assistant or the more modern Google Nest Mini. Using the Google Home app, you can have this camera turn off when you come home (for privacy) and turn on when you leave...it uses your cell phone to decide when you're home/away. You can set up sensing zones, and have it notify you if it sees motion or a person in the zone. And Nest has a very reasonably priced plan that allows you to store all the recorded video "events" in the Cloud for 30 days (other options available too).

On nearly every occasion where we've had a power failure, this camera has successfully come back online. That's a big deal, because I use these in a vacation home that I'm sometimes hundreds of miles away from. But a few times the camera hasn't come back online. To resolve that, I have plugged each of these into a wifi receptacle. Then, if it doesn't come back online, I can power it down by turning off the wifi plug, then power it back on. That method has worked for me the 1 or 2 times I've needed to use it.

As you can see in the pix I've included, I'm using this indoor camera in a garage. It's unheated, so the camera is going to be subjected to some winter temperatures...it's been down below freezing, but only to about -7C/19F, without any problems at all. That nighttime picture was taken when it was absolutely pitch black outside, with no lights whatsoever in the garage. It's about 27 feet from the camera to the far corner of the garage.

I tried other cameras prior to trying these Nest ones, and I ain't never going back.

Brett

Best Camera on the Market for the 99%

Reviewed in Canada on August 5, 2015

Verified Purchase

Camera is awesome! Five stars to me means that there is nothing better on the market, not that this is a perfect product.

Pros
Ease of use - setup literally took less than a minute. (I have a nest thermostat, so I didn't have to set up a Nest account. This saved a few minutes)
Picture quality - this is amazing in all lighting conditions. I haven't seen anything else come close.
Nest app - very simple and easy to use. I use both iOS and Android versions and they both work well. iOS seems to be more refined and less buggy
Appearance and packaging design - looks much better than any other competitor product.
Physical build quality - the mount is well though out and the camera and base feel solid.

Cons
Slightly buggy - the software doesn't always allow the video to be seen in real time. This only happens sometimes.
Not a ton of options - you get what you see. This is actually a pro for 99% of consumers, myself included.
Nest Aware - it appears to be expensive to me and there is no free option to store video locally - I would like to have this record to my NAS
Voice through camera - this appears to be more of a gimmick and causes the app to slow down dramatically

Overall
There is not a better camera on the market in this category.
Sure, some will argue that others may have better specs on paper, or fancy functions, or some other feature that most people will never use. But that is not relevant to the 99%. If you are one of the 1% of consumers that love digging into your router settings and spending hours trying to get your camera working, this is not for you!

4 people found this helpful

Alfred E. Newman

A Great Device

Reviewed in Canada on May 3, 2016

Verified Purchase

These camera's are awesome, was so easy to install and setup, I had it up and running within a few minutes. I love the features, using the cellphone for turning on/off video, etc. If you want to keep an eye on things, these are simple way to go.

A note about the cellphone location monitoring: the camera can use a smart phones geolocation to determine if the user is home and turn itself off. However, I found it is only as good as the phones geolocation. I have a Galaxy s6 Edge on the crappy Fido network (Rogers), once in a while for no known reason, the geolocation service on the phone starts reporting incorrectly and this causes the camera to think I am not home, turn itself on and start erroneously reporting motion detection.

A cautionary note: These camera's operate on the internet and WiFi, this makes them vulnerable; make sure to strongly secure any WiFi hub, this means a password that is long and only contains random letters, numbers, symbols. If you can do hidden networks it can't hurt. Using devices like these means users accept the risk, (however minimal), that someone may hack and start watching. Having said that, the company claims, and I have no reason to disbelieve them, that they have no known cases of their cameras being hacked.

[2016-07-22] Follow up: So, I have been using the camera for a while now and noticed one thing, lots of false positives on the motion detection, lots of them. The problem is caused by clouds passing over, as you would expect, the cloud creates a shadow that changes the light level through windows and this change trips the motion detection - not sure what could be done about that, the motion detector is really sensitive, which is good ... normally.

2 people found this helpful

Jim Anderson

Nice quality camera

Reviewed in Canada on March 7, 2017

Verified Purchase

Connects quickly and easily when first setting up.. Excellent picture quality.. We have ours set so that it only comes on when both our cellphones are out of the house, and that feature works perfect... Camera will shut off as soon as one our phones are home again.
Creating zones is a definite requirement, if you want to be able to get alerts only in certain areas of view of the camera, and that function is easy to set up, and does work quite well.
This will connect either via 2.4 or 5 Ghz, depending what signal is the strongest..
So no complaints.. We have the outdoor NestCam also, and we are more them impressed with that as well.
You do have to pay a fee if you want to capture video for either a 10 day or 30 day period... The first month is free, and is a trial.
We were so impressed by how these cameras worked, we signed up for the yearly fee.

8 people found this helpful

Matt

Good camera, but almost useless without the paid subscription

Reviewed in Canada on March 28, 2021

Verified Purchase

Brief: works ok, but after experience with it, I would return it if I can.
Pros:
- Good build quality
- Good image/sound (not the best, image could be better)
- Good mounting options for wall/shelf
Cons:
- Higher price that other cameras that are similar or much better.
- Motion detection alerts you once only, sends only 1 picture, and expects you log in right away to see what's going on otherwise. To record video on motion detection you need a (quite expensive) subscription.
- Doesn't integrate well with Google Home. For example, when my phone and thermostat detect I left home, the camera almost never comes on automatically. Also, it's confusing, some settings are in the Google Home app, while the others are in the Nest app. Google hasn't fully migrated app/functions after buying Nest.

Diane D.

I am very happy with this camera

Reviewed in Canada on April 9, 2017

Verified Purchase

I am very happy with this camera. It has night vision and installs in less than 3 minutes. It comes with a ceiling high USB electric outlet plug. You just get the app on your cell get your first 30 days free then you can choose if to just monitor it or pay for the nest aware software that stores your streaming in a database. I love the fact that it records everything and if anyone turns it off (except when you do from your cell). it will notify you. This means that if some creep thinks he can turn your electricity off it will capture up until it is turned off and it will tell you so you can alert the police. I am going to get the outdoor one to monitor my car. The outdoor one comes with a protective case, I will review that one in due time. This one surely got me hooked. What I like about it is that I can turn it off when I am home and on when I am about to leave. It does not cost too much so it is affordable compared to getting the pros to install one but if you rent then you can take it away with you no drywall damage except the nail holes. Definitely a must in an age when people think they can invade other's space without being caught. (or so they think).

19 people found this helpful

J

Night vision is unusable; they sure don’t make ‘em like they used to

Reviewed in Canada on February 24, 2024

Verified Purchase

Bought one of these in 2021, was happy with it. Bought again in 2023, and this time the image is grainy and the night vision is usable. I can see the infrared lights on, on the face of the camera, but they don’t appear to actually do anything (or maybe it’s the camera lens that’s trash). I have no idea what happened to lead to this decline in quality over only 2 years, but don’t waste your money on this useless garbage. Pic attached for proof; upper image is the first camera from 2021 operating in just about pitch darkness; lower image is the new one bought in 2023 operating in low light (I can see fine when I go in there; dark, but manageable).

Jules Nugteren

LOVE the cameras... HATE the customer service at Nest!!! Lesson learned: Buy from Amazon!

Reviewed in Canada on July 17, 2015

Verified Purchase

This is a hard one to rate. I love all of the features of this camera. We've installed 5 of them into our shop, so far. We love that we can see what's going on when we aren't there. I also love that no one can tell you are watching. I love that you can zone into an area and turn off notifications for the other areas. The clarity of the video is better than the $3500 system that we bought from Samsung! I also love that you just have cameras as opposed to a big bulky unit and monitor that takes up precious room when business leases are costly per square foot. I love how easy it is to record a clip so if we have to submit it to the police, it's so quick.

Now... customer service... hmmmm. I had originally tried to buy these cameras from the Nest site. Something went wrong, so I called to find out a couple of days later. The fella told me that they had received payment, but there was something wrong with the site. He would send me a tracking number within 24 hours.

They were having problems with the site... OK... no problem, but the transaction had gone through and I had been charged. I called back a few more days later and they said they didn't receive payment. My bank said they definitely did (and so had the first fella on the phone). I asked if I sent a screenshot of a copy of my bank statement to prove I had paid, if they would send me the cameras. They said no. So I asked to speak to a supervisor, and a fella gets on the phone that sounds EXACTLY like the guy I just spoke to. Weird. He says no.

In the end, I phoned my bank and asked for them to reverse the charge, which they did. Then I purchased them off Amazon.ca. Way happier purchasing them that way. Should have done that to begin with! :P

18 people found this helpful

Mauricio Marcondes Guimaraes

Good camera, bad app!

Reviewed in Canada on August 17, 2022

Verified Purchase

We use to cover the basement entrance.
It has good sensitivity and an amazing night vision.
The Nest app though, which you need to access it is horrible. Crashes all the time and logs you out constantly.
I’m not bothered enough to get rid of it (unlike the Nest door lock and thermostat), but wouldn’t buy it again.

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