Top critical review
1.0 out of 5 starsDysfuntional for multiroom media streaming content from Itunes
Reviewed in the United States on February 5, 2017
These speakers are utterly useless for multi room use. The soundtouch app is terribly user unfriendly. The speakers add to a list easily enough and connect to my home wifi network but they fail to play ''networked'' correctly in multiple rooms simotanously. I have tried setting them up with Bluetooth which was all that initally worked for networking multiple speakers to play simotanously. Bose released new software updates for their Soundtouch app that became even more user unfriendly and that freezes or returns me to home screen functions constantly while trying to change settings (totally not designed to work on an ipad worth a crap). This new app update forced the speakers to be connected to my home wifi otherwise only one speaker at a time can be connected to play music from myItunes library. While the app has radio stations that seemingly work just fine to play music (even that has issues where the speakers routinly cut in and out routinely), it is a hopeless endavaor to stream my itunes library music over their app to my speakers. The app would not even allow me to add my library from itunes without installing it on my windows PC (an error displays from my Ipad when attempting to add the library or it just freezes and the app stays blank until I close it out and restart it). I finally added my itunes music libraries from my widows itunes account and attempted to stream music from my ipad again since the library finally showed up. After completing this, music will play on whatever the first speaker is to be turned on and connected to wifi in their app out of my four total speakers but then streamed music cuts in and out constantly on the other speakers randomly. For the cost of this system, Bose is utterly unreposive and arrogant to customer needs to make their speakers function properly and their new Soundtouch app made a crappy system worse. The Sound quality is of course great being Bose but its worthless when music cuts in and out constantly across four speakers added to my Soundtouch app. It is like the softeare developers at Bose did not even try to make their app work with an Ipad or itunes. They seem to be trying to make their app work only with built in services like spotify, amazon music, and internet radio stations while overlooking customer needs to play music easily from content on their own computer. Very annoying and a total waste of my money and time for the experience I have had so far. Frankly considering just selling these speakers used on Ebay and getting rid of them alltogether because they are so dysfunctional for their one advertised purpose... multi room music experience, which does not work well or at all from my ipad to play itunes or other media content. I am running two Soudtouch 20 speakers and two soundtouch 30 series speakers and frankly will never ever buy another Bose product again after this experience. The speakers did not work from the start and when Bose released an update to their app software, they lost multiroom functionality that worked OK with Bluethooth to where they don't function correctly at all now for the past 3-4 months with Wifi on a home network being the only option to link them all. Adiitionally, there is a 2-3 second delay on wifi so these cannot be used in real time to stream movies to the speakers from my Ipad dor Smart TV. Not that the app has that capaibility anymore either. All content sent to the speakers now has to go through the app so you can't open up amazon prime movies or other services and stream it since the new app software makes everything streamed to the speakers go through it. The former software allowed media content from any app or software program to go out via Bluetooth at least. Not anymore! Utterly dysfunctional. A wired system would be better. Save your money and look for something better if you want a multi room speaker experience. The best options seem to still be wired for multi room speakers playing the same media content simotanously with no delay. For the price of these speakers, Bose should have had this R&D completed to provide full functionality and then some long before putting them to market. This is amatuer hour and gen 1 level garbage at a Bose Gold standard price to get dysfunctional capability. All they did is release blutooth speaker technology that functions poorly with wifi from my experience with my Soundtouch speakers forthe last year in a half! I am running a Netgear Knighthawk X6 mdoem for my wifi network which is top of the line compared to what these speakers need to function. So it's the speakers software that is the trouble, not my home wifi network that broadcasts throughout my hosue and 100 feet or more outside of my house and around the property. Very dissatisfied for the money I paid.
