Amazon.com: Customer reviews: ASUS UX501 15-Inch Laptop, Win 10 [4th Gen CPU Model]

Wonderful design and performance - really wonderful laptop.

Reviewed in the United States on June 22, 2015

It is a very polished and beautiful laptop and is extremely speedy when turning on or waking up from sleep. Almost instantly. With normal usage and gaming, the battery should last over 4 to 5 hours. Could be more but I have not tried to run a test but I know I did not need to plug in for long period of usage around the apartment. The keyboard is very responsive and feedback is nice. I use a wireless (wired when gaming) mouse since I don't like touchpad. So no opinion there. Since there is no fan, it is extremely quite. When gaming, the computer can get warm - so it may be worth it to invest in a laptop cooler - however it is not hot. I did not use a laptop cooler and it does not bother me. Lastly, the 4k screen is nice but I am not sure it is really that much different from the 1080p screens that you get from other lappy. Guess I don't have enough pictures or applications that have and use that high of a resolution. So it is mostly bragging rights for me. Screen is shiny and reflective so you may want to close the windows/shades. Overall, very satisfied with the laptop - for both performance and design, it is top notch. Just scream quality.

Also, notice people complain about the sound. I am by no mean an audiophile but it is more than adequate for to listen to Spotify as well as watching movies on Hulu and Netflix. It will not fill an entire room but you are crazy if you want a laptop speaker that fill an entire room.

8 people found this helpful

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Daniel D' Armas

Awesome ultrabook, great price but some physical issues

Reviewed in the United States on December 9, 2015

Verified Purchase

I think this laptop is a great choice between the price and the quality of hardware. Here is what I think about it

PROS
- Touchscreen: It works really good, I was expecting some problems with that feature but it has no problems at all it responds very well to the touch taps as my iPad does
- Design: This thing is beautiful made of great materials giving it a professional and stylish look
- Touch pad: Also as the touchscreen it has very good response and can be handle very well with it
- Resolution: Great quality, the pictures and videos look gorgeous on this machine with an awesome definition

CONS:
- Screen: Despite of having an awesome resolution the glossy finish is very annoying, you can be in the sunlight or with the light of your office and the reflections will perturb you but I think this can be resolved with some anti glare protector
- Opening angle: I don't know if it's me or if it's a true issue but I can't pass the screen from the 90 degrees, so putting the screes as it's displayed in the picture has been impossible for me, when it reaches the 90 degrees I can't open it more it feels like if it's going to break so I prefer not to force it
- Keyboard: The distribution is great and also it looks great but the keys seems to be made of a cheap material like plastic that sounds horrible on pressing them but the WORST part is the annoying sound emitted when you press the space bar like a squeak
- Element sizes changed: I think this is related to the OS but I'll tell you anyway, sometimes working with the Zenbook attached to an external monitor the elements in the screen have a size but when I unplug the device of the monitor all the icons became very tiny making it unusable and having to close the apps to continue working.

The Zenbook is great is a really fast ultrabook and has a lot of features for the price the only thing that it needs to kill a macbook is the OS but in hardware is a killer machine but it needs to improve the physical issues that it has

5 people found this helpful

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illeagle45

ASUS: never again.

Reviewed in the United States on November 14, 2016

Verified Purchase

My first 10 months with this laptop were pretty good (I initially rated this laptop 4 stars). But a couple of months ago, the laptop stopped charging altogether. Luckily it was still under warranty so I was able to get it fixed. However, I got it back without any explanation or notes on what was fixed, so I had no idea whether the wall charger was bad, or if the internal housing compartment that the charger connects to went bad. Regardless, it was a [hardware] failure, not software. Come to find out, my SSD was completely formatted (or could have been replaced for all I know) UNNECESSARILY. When I contacted ASUS customer support, they asked, "Well did you backup your data?" No, because the battery in the laptop was completely drained, and the sole reason I sent in the laptop for repair was because IT COULD NOT BE CHARGED to allow me to backup data. (And I couldn't remove the special PCI-e SSD -- which is basically a small memory module -- to pull my data off of it.) If reformatting my SSD was necessary (which it wasn't), I should have been contacted by ASUS so that I could have either declined or approved the erasing of my drive. I was not compensated any for the loss of my data, and to make things worse, the way the 2 different customer support rep's took no accountability on behalf of ASUS for the way this repair was mishandled, essentially blamed me for not backing up my data WHEN IT WAS NOT POSSIBLE, and formatted my hard drive when it had nothing to do with the failed *hardware* made for a terrible experience that I will never purchase or support anything from ASUS ever again.

For those that own this laptop (or the newest version) and haven't experienced any issues -- it is a fairly good laptop (battery life is pretty bad) that offers alot at a great price compared to the Dell XPS 13/15's and MacBook Pro's.

For those looking for a "premium" laptop -- you have been warned.

2 people found this helpful

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Raíssa Sousa

I loved the notebook.

Reviewed in the United States on October 12, 2015

Verified Purchase

The laptop is great: really beautiful, fast, silent and thin. The num lk should have a light to indicate if it's aticvate or not, but even with this little detail, the keyboard itself is still great. The screen is reflective, but all screens with touchscreen are like that. I feel no trouble seeing the screen in spite of reflection because the brightness level is sufficient, after all no one will try to use the laptop on the beach in the sun, right? The touchpad is also great, it feels really soft. The Windows 10 works just fine in this laptop. The Cinebench R15 score is almost 600cb for the processor. And finally the 4K screen still has some trouble to show some programs in a readable size, but its not a laptop fault. I guess with time all softwares will adapt to 4K screens.
Anyway, I loved this laptop and recommend it to anyone.

One person found this helpful

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Shawn MacAnanny

$1500 doesnt buy you straight stickers

Reviewed in the United States on November 26, 2015

Verified Purchase

So far it's good, fast to start up, came with some bloatware, the graphics card driver was out of date as was the Nvidia program for updating it, had to search for and download the new driver to update it

One of the biggest annoyances I saw as soon as I opened it, I know it's literally the smallest, petty thing, was the sticker being crooked and one upside down. It has zero effect on the computer but really makes me question the quality of a product if stickers can't even be applied straight or right side up

Every other day the display freezes and the display crashes, there are no alternative drivers for the display adapter that keeps failing.

7 people found this helpful

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Trusted Reviewer

Item is built well, bottom feels slightly cheap though ...

Reviewed in the United States on May 8, 2015

Verified Purchase

Item is built well, bottom feels slightly cheap though. For a 2K laptop I would expect more, but I guess I am expecting too much Unfortunately I only used this for a few hours. The backlit keyboard function failed after a few hours of usage. Reset the unit, even contacted Asus. The end result was a defective unit. Now the laptop is out of stock. Not sure if I want a replacement, or go with a different company.

4 people found this helpful

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Nishant Shenoy

Loved the laptop. Feel like a macbook pro 15 retina.... and more importantly a laptop with a good trackpad for a Windows device

Reviewed in the United States on May 27, 2015

Verified Purchase

It's a very nice laptop, the build quality is quite good but here are a few things to consider while purchasing this laptop
- The keys are good but are slightly stiff out of the box
- The speakers are downward firing so if you were to keep it on a carpet, the sound does get muffled however that can be solved by keeping the laptop on a table or a couple of books
- The screen is brilliant(4k display) but super glossy and reflective.
- Sports a PCIe SSD which is super fast and you get a good performance boost
- Looks heavy, but is relatively light, you may be surprised while picking up the laptop.

All in all a good laptop and a good purchase for professionals/students who want a powerful workhorse of a machine.

19 people found this helpful

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Shujah Rehman

This is definitely one of the best computers I have used in a long time

Reviewed in the United States on July 17, 2015

Verified Purchase

This is definitely one of the best computers I have used in a long time. It has one of the fastest SSD's on the market, and I can boot into windows in under 5 seconds. Its fast, and while battery life could be better, it definitely lasts a decent amount of time considering how powerful the computer is. Aesthetically, the build quality and frame of the laptop is amazing. Its very thin and portable for a 15.6 inch laptop. The keyboard experience is great, and so far I have had a wonderful time typing with it. Overall I highly recommend this laptop, especially if you are looking for a macbook pro alternative.

2 people found this helpful

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Puneet Sood

Overall a well built Laptop

Reviewed in the United States on October 10, 2015

Verified Purchase

I am a moderate level computer user, who does most work (mostly computations with lot of data) and play games once in while. Here are my reviews about the product.
CONS:
Display: The only compromised piece I feel on this laptop is its display. It has warm backlit instead of white. Its kind of bit irritating as my previous laptop has near to white display. Although the color calibration of the monitor can be done easily through Microsoft color calibrator tool which is the part of Windows 10. But it is frustrating to do every time as the settings default on each boot. I googled about it but could not find any concrete solution for this. Maybe ASUS can fix it or tell us how to fix it.

Otherwise, 4K UHD resolution is great in itself. Lot of clarity. No flickers so far as been reported by some other reviewers. Some programs are not designed to scale to 4K so they appear very small. This is has more to do with software manufacturers. But it workable as most of my software were able to scale well.

Glossy/Matte Issues: It is a glossy screen but it is just as much glossy as other glossy screens. Its not like it is way too extra glossy.

ASUS can you help us with warm backlit issues?

PROS:
Speakers: So far are good. I was little concerned about it as other reviewers didn't like it much. But it is able to fill the room pretty well and sound quality is good.

Keyboard & Touch Pad: They are quite good too. No problems so far. Getting use to two finger scrolling. I feel its more like adjusting to the new piece of equipment.

Performance: It is a blazing fast beast in itself. Boots up in less than 3-5 sec. I play CS:GO once in while and I tried to play at UHD resolution it ran perfectly without lags. Does get warm a little bit after 3-4 hours of gaming.

Battery: It lasted only 4.5 hours for me with mild work and software installations. Could have been little better for this price tag.

To summarize, overall a well built notebook with good packaging by ASUS. I have owned this laptop for 5 days now. I will update later if I come across anything. I hope my review might be helpful to other buyers as online shopping is all about trust on reviews.

EDIT:

If anyone else also faces same issues of warm/orange backlit, one can try uninstalling Asus splendid utility and then calibrate as per the windows color calibrator. It is much better and true colors.

Some useless "Splendid Color Enhancement" is destroying the positives of this laptop. So far it turns out to be great laptop.

For ASUS guys if you are reading this review, please see the thread below as to notice how many people are frustrated with your splendid display software (which is not at all splendid):

https://www.systemshock.org/index.php?topic=4075.0

9 people found this helpful

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LP Wright

Outstanding internals and display, fatal flaw with keyboard being off center

Reviewed in the United States on October 17, 2015

Verified Purchase

I had this laptop for three weeks before finally and unfortunately being forced to return due to the horrible keyboard layout.
Pros: Effectively it is perfect in terms of computer performance and display. It's completely silent due to ssd , and everything just worked. It's the best computer I've had in that respect. Way better quality than my Alienware, etc
Cons: They put a number pad to the right on this laptop...in order to make it fit, the letter keys are shifted to the left of center. So when you sit down to type, and center yourself relative to the screen, your hands will be forced two keys to the left. This resulted in a lot of typos since your hands will by default go to center, and was certainly not ergonomic but given how much I liked the laptop, I persevered.
However the fatal flaw is that the TouchPad is centered, unlike the letters, so your right palm is now over the TouchPad more than it should be, and when your Palm brushes the TouchPad...boom, you are now typing wherever your cursor was, and not where you were typing a second ago. Thus, you have to delete that, move back to where you were, and start again.
This was happening about every third or fourth sentence so after trying to find a workaround such as literally turning off the right click on the TouchPad, I had to throw in the towel and return. As it turns out, no matter how perfect the internals, being able to type on it is a key feature.
Properly centering the keys would fix and be way more ergonomic.
One other negative is the power cord connects on the left side, and not in the back like all other laptops I have had. This means you are going to have a cord visibly splaying out on your desk and it is annoying relative to the otherwise sleek look of this laptop.
Summary: This is a beautiful and internally well designed laptop that performs flawlessly. I just think they failed to actually sit-down and try to type with it. Thus I finally had to return, but I hope Asus will see this feedback and fix, as it was otherwise the best computer I have had.

25 people found this helpful

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ASUS UX501 15-Inch Laptop, Win 10 [4th Gen CPU Model]

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