Amazon.com: Customer reviews: Microsoft Surface Pro 4 (256 GB, 16 GB RAM, Intel Core i7e)

Top positive review

MUST READ. HONEST REVIEW.

Reviewed in the United States on January 4, 2016

Currently, I have owned 4 Surface Pro 4s, 3 of which being replacement devices. These replacement devices came recommended by Microsoft Customer Service because they were unable to fix the defective Surface Pro 4 unit before it. It was unfortunate that 3 of the 4 Surface Pro 4s had glitches, bugs, and defects. This negative experience lasted from November 2015 to April 2016, far too long to say the least, but this negative experience has had it's end. During that time, I went from "disappointed yet hopeful" to "totally giving up". And though I had given up, Microsoft Customer Service had not. They reached out to me, apologizing to me once more for my less than perfect experience, and assured me that, if given another chance, they could provide a replacement device that worked. I decided to give it one more try. Microsoft kept that promise. After replacing the 3rd defective unit, I can announce with confidence that the 4th and current Surface Pro 4 works flawlessly. No glitches. No Bugs. No problems. A Premium Device.

I have seen more and more positive reviews on Amazon.com from other buyers. The overall score has gradually improved from 3.6 out of 5 stars to 3.8. That may be slight, but it’s the first true rise it's had since it's fall. It may just be that Microsoft has finally got all those glitches and bugs under control, and now is a safest time as any to invest in the Surface line. For those still experiencing defects with your Surface Pro 4, don't give up, Microsoft Customer Service will work with you to provide a fully functioning working unit, as they have done for me. Give them a call, go to your local Microsoft Store, or email them at SurfaceCustomerCare@microsoft.com.

It should be noted that with each Surface Pro 4 unit, ALL the latest updates and drivers from Microsoft for the Surface Pro 4 were installed first, before any other action was taken. All third party programs, software, and setups were completed once the updates were current and the latest drivers were installed. Software and programs I use include Adobe Creative Suite and Anime Studio Pro 11. I purchased the i7 256GB SSD, 16GB RAM Surface Pro 4 unit.

Here is my review for my current Surface Pro 4 device:

July 1st, 2016. My Current and 4th Surface Pro 4:

When I first heard the announcement for Surface Pro 3 during Microsoft's Conference on May 20th, 2014, I was intrigued. Microsoft had truly caught my attention, for the Surface Pro 3 looked like a serious contender to Apple's Mac line; however, I opted to not buy one and chose instead to follow the rumors and updates for the Surface Pro 4 from that time until the day of it's official announcement on October 6th, 2015. The Surface Pro 3 had been a success in the business and scholastic world, yet it had not reached all of my expectations. I wanted a Surface Pro that had a "retina" display, a more powerful processor, higher SSD storage, higher RAM, better battery life, a better keyboard, an upgraded Surface Pen, and a more fluid OS. Needless to say, when the Surface Pro 4 and Book were officially announced, I was terribly excited. On paper, they met those expectations.

The Surface Pro 4 offered the latest intel processors (up to an i7-6650U Skylake), Intel Iris 540 graphics, up to 16GB RAM, and up to a 1TB Solid State Drive Storage. It has a 12.3 screen (slightly larger than the Surface Pro 3), with a high resolution "Retina" display, which they have named the "PixelSense display". The display has a resolution of 2736 x 1824 or 267 PPI. The wireless is the latest 802.11ac. I had recently purchased a Linksys 802.11ac Wi-Fi Router, so this excited me greatly. The latest Bluetooth 4.0 wireless technology. 9 Hours of battery life. An updated Surface Pen. And equally important, their new OS Windows 10 with Windows hello, a more traditional start menu, Cortana, and so many other OS specific features.

Again, when the Surface Pro 4 and Book were announced, I was terribly excited. Expectations met, I placed a preorder immediately. My current Surface Pro 4 has fulfilled all those expectations, with the exception of the battery life, ranging from 5-6 hours in battery saver mode with video playback, and not the marketed 9hr life. Though, I have noted that those utilizing a Surface Pro 4 with a smaller processor (i3 – i5) have reported better battery life. I purchased the Surface Pro 4 with an i7 intel processor. So if you are in school, frequent long trips, or have extended business hours away from a power outlet, you should plan on having a battery pack for the occasional plug-in charge (like the Lizone 40000 mAH/148h on Amazon.com).

Aside from a lesser battery life than marketed, the Surface Pro 4 works like a champ. I have been using Adobe Creative Suite Software for photo and video editing and Anime Studio Pro 11 with ease. Windows 10 has been updated to near perfection since it's launch, and is fully optimized with the Surface Pro 4.

Though my initial experience with the Surface Pro 4 was undeniably terrible, enduring one defective Surface Pro 4 after another over the space of several months, Microsoft Customer Service has always been a pleasant and professional experience during that time. With each defective Surface Pro 4, they provided every trouble shooting option available. When these trouble shooting options proved to fail, Microsoft Customer Service always exchanged the defective device for another one. After 2 defective replacement units, the third replacement and 4th Surface Pro 4 has been a fully functional working device. It has not had any glitches, bugs, or problems. It has been a flawless, premium experience. The same flawless, premium experience you would expect from an Apple device.

Upon having a satisfying experience with a fully functional Surface Pro 4, and receiving an outstanding customer service experience from Microsoft, I give the Surface Pro 4 overall experience 5 out of 5 stars.

It earned 4 stars for the Surface Pro 4 becoming the fully functional working device I paid to have, and 5 stars for Microsoft Customer Service being exceptional.

1,158 people found this helpful

Top critical review

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Jaimi RR McEntire

Strange hybrid device, looks like it was designed by a committee.

Reviewed in the United States on July 17, 2016

This is a hard review to write. I wanted to give this device 5 stars.

First - why did I not give it 5 stars? Several reasons. First, it's a tablet, obviously. But when you use it, the "tablet" experience is not quite as good as an iPad or even an Android tablet. My Galaxy Note 12.2 has a better tablet xperience (as a tablet, I think that would be a 4). My iPad has the best Tablet experience (I would give that a 5). Thinks are just clunkier under windows, like it wasn't fully thought out. For example, to change the brightness. On an ipad or andriod tablet, you swipe from the bottom or top, and get a slider - you can fully adjust the brightness. But for the Surface Pro? Swipe from the right (no problem). But where's the brightness? Ok look it up on the net- it's the button that says "Suggested". WTF? Why no slider? Why a button? Anyway, press the button. it appears you have 4 brightness settings, with "suggested" one of them. Clunky. Everything is this way. Not bad. Just weird, and somehow less. Yes, this is just one gripe, but everything is like this.

How about the hardware?
I would say the hardware is solid, for the most part. The machine certainly feels solid. but it also feels less well designed. Again, as a tablet, it's just not all there. The iPad has the best tablet experience. It feels solid. There are no sharp corners. My android table is OK here, but a little flimsier. But this? There are hard uncomfortable edges along the bottom - where it fits into the keyboard. Overall it seems sturdy, but this could have been designed way better. Just not comfortable. And the battery life. Wow, this is poor compared to other tablets. I got almost (not quite) 3 hours from a fully charged battery. And all I was doing was reading on the web. This is about a third of what my other tablets get.

How about as a Notebook?
Not bad at all. The big bonus of course it that it runs Windows software. So if you want to do development, this is really your only choice. So a big plus. But if that's all you want, you should get a notebook instead.

Overall? It's like a strange tablet/notebook hybrid designed by committee. But it will work for me. It could be way better. It could be smooth, comfortable to hold. The "Tablet mode" could be better designed, easier to use. Edge browser is strange, someone needs to rethink the UI. Someone with vision needs to look at the entire device, software and hardware, and make it cohesive, make it work better as a tablet.

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Twitchside

MUST READ. HONEST REVIEW.

Reviewed in the United States on January 4, 2016

Verified Purchase

1,158 people found this helpful

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Despite a Few Hiccups, this is an Incredible Computer

Reviewed in the United States on December 8, 2015

Verified Purchase

I got my i7 Surface Pro 4 on launch day (11/22) and I've had two weeks with it, to see the good the bad and the ugly. For certain use cases, I could imagine this not being everyone's cup of tea, but it's 95% of what I want in a portable computer. If I could I would rate it 4.5 stars, but since we can only rate whole stars, I'll round up.

PROs-
1) Better performance than the full-size laptop it replaced- when they say it can replace your laptop, they're absolutely right. It does everything the old machine can do, and then some.
2) Windows Hello facial recognition is both incredibly cool and allows for much faster logins- using your face to unlock a computer really feels like "the future"
3) It's light - so much so that carrying it around in a leather folio case feels like I'm carrying a sketchbook not a computer.
4) With some light tweaking, the pen and touch screen sensitivity are excellent.
5) Has more than enough horsepower to run android emulators like bluestacks or DuOS, which is handy to be able to run any android apps you might be wishing for (this is especially important given Con # 2 below)

But there were some issues, especially when I first received it, some of which have been fixed with subsequent software updates-
1) Periodic issues with display driver freezes (Fixed for me now) - This one would have been a killer if it hadn't been fixed. It only every happened to me three or four times and always while I was doing something "clever" with the machine like running a virtual machine or an android emulator, but it was really irritating as it required a hard power off. Knock wood a software fix last week seems to have knocked this one out (I can't reproduce it anymore), but folks with unpatched machines will still see it and a few folks on forums are still reporting them, so it may still be out there in the wild.
2) The "tablet experience" is a bit different than with most tablets, primarily because the Windows app store is a bit of a wasteland - If you're buying a surface expecting an app ecosystem like android or ios has, you're in for an unpleasant surprise. I knew what to expect going in, so I had no illusions, but other than the core apps that Microsoft itself provides and a few must haves (like netflix, etc.) you're not going to find a lot of your app staples. You can easily work around this issue for many apps by just running the full desktop version or running them in a browser. In the worst case of "must have" apps that can't be worked around, you can use an emulator like bluestacks (lightweight) or DuOS (which basically creates a complete virtual android experience). Bottom line, if you're looking for a laptop that you can also use as a tablet w/ a stylus for web-browsing, pdf markup, and reading e-books, the Surface Pro is phenomenal, but if you're in it for the tablet apps and the "laptop" part is secondary you might be happier with a higher end android tablet.
3) Occasional software hiccups- Once or twice the camera or touchpad or something else has stopped responding. Sometimes detaching the type cover and reattaching it fixed it. Once I had to reboot. It's intermittent, and will probably be fixed in a future firmware update, but if that kind of thing bugs you, it will happen occasionally.
4) Sleep issues (easy workaround)- there's a well-known issue where some Surface's lose battery when they sleep, probably because they're waking up unexpectedly (mine sometimes gets hot in my brief case). Microsoft is working on a fix (for release in the new year according to a rep on the forums), but there's an easy workaround for (enable hibernate). Since switching to hibernate, I've seen no sleep or battery issues.

So bottom line- it's an awesome laptop that moonlights as a "pretty good" tablet; it has some software quirks right now, but most of them are either easy to work around and/or likely to be fixed soon. One piece of major advice: buy a type cover you won't regret it.

16 people found this helpful

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Jaimi RR McEntire

Strange hybrid device, looks like it was designed by a committee.

Reviewed in the United States on July 17, 2016

Verified Purchase

One person found this helpful

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B. Anderson

4.5 out of 5 - great for people who want a tablet, but need the functionality of a laptop.

Reviewed in the United States on August 25, 2017

Verified Purchase

I've now had this for over a year and it's working great. I bought it as a personal PC for when I travel on business - I don't mix work and business on the same system due to what I do. This fits nicely inside my laptop bag along with my full size work laptop. I bought the 16GB version because I tend to have a lot of things open at once normally. I do find I don't tend to do that as much on this system though, but still the 16GB helped "future proof" a pretty large investment.

While the internal 256GB storage is good, I'm not sure I could get by with out having an extra 128GB SD card - and I'm considering buying a 256GB or 512GB SD card to replace the 128GB. The sad truth is app's are huge - and by the time you load up Win 10 + the entire office suite (I use almost all of it) plus one or two other apps... your storage starts getting low. My biggest complaint on this is that you can't upgrade the internal SSD :(

Since I take this on the plane with me, I will load up movies as the on-board entertainment is "spotty" at best - and I'm not paying $8 to watch commercials on a United flight. It works generally really well for this, the 2 biggest issues I have on this is the screen is a bit too much reflective would be nice if it was so mirror like. The next really has more to do with app's and Windows is that because of the resolution and size of this monitor sometimes the buttons or controls are really small and difficult to operate - even using the pen.

All of the office style, and general use app's that I use run GREAT on this - they run at least as well as they do on my desktop which is built for gaming. However, speaking of gaming... while I didn't buy this to game on, it's a little disappointing how it does do on even more low res gaming. On a older game with the resolution turned down it will function OK, and mostly playable. I really don't tend to game when I travel so it's not a big deal, and I knew it wouldn't be great at it, so this is really just an "FYI".

All and all this is a great tablet/mini-laptop that is very capable of doing almost anything (except gaming) you would need for most normal users and/or business class use.

As a side note, I got the keyboard with the fingerprint reader and while I really like that functionality it can be flaky if it recognizes that reader - when it does it works well though.

3 people found this helpful

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15946

Surface Pro 4 Review / Windows 10 Pro / i7-6650 / 16GB RAM

Reviewed in the United States on July 9, 2017

Verified Purchase

3rd update - Oct 5 2017 - This POS is going back. Nothing less than a full refund will do at this point. In my 26 years of using computers, I have never encountered a device as worthless as this.

I have issues in memory somewhere that are returning incorrect equation results in Excel. I can't tell if the errors are occurring in RAM or perhaps the CPU but they are there. Sometimes when I see an error, I copy and paste the equation in another cell and get a completely different result. That should never, ever happen.

Today was the final straw for me. I had been using the SP4 for a few hours when the screen began to flicker. I had another monitor hooked up and was doing something important so I tried moving the page from the SP4 screen to the monitor, only to discover the screen was ghosting the image. In other words, the image was still there after I moved the page. It was translucent, but quite visible and rendered the SP4 screen unusable. I tried restarting and a few other things, but I am done with this POS and will never buy another piece of hardware from MS again. When I did a search on 'SP4 screen flicker', I was floored. Had I seen all the unresolved issues, I would never have bought this POS in the first place. But this is typical MS, grab your money and run. I know I'm in for a battle, but I didn't pay for a POS and will spend the money to take them to court to get my purchase price back. This screen flicker issue alone has class action lawsuit written all over it.

Don't wast your money, this POS doesn't even qualify as a toy.

Update: I’ve had this Surface Pro 4 for 6 weeks now and wanted to do an update.

My original opinion of this device stands; it is a pathetic piece of hardware. If I had purchased the cheapest version and only used it for surfing the net and menial tasks, I doubt I would have any complaints as the device performs simple tasks quite well. But for the price I paid for a device that Microsoft touts as a ‘Desktop Replacement’ it is woefully inadequate when it comes to running my Excel workbooks. I would imagine that anyone attempting to use this for data intensive tasks will have performance issues as well.

I rewrote the workbook I mentioned in my original post and broke the one intensive macro down into 4 separate macros in order to get it to the point where this pathetic device could handle it. It runs now, although it takes about 2 minutes to run through all 4 macros. I try to make sure I only run the macro with no other programs open, and it only uses 600 MB of RAM, but the CPU % runs from 90% to 100% for the duration.

I also have issues with the Win 10 Pro OS that I can’t figure out. I have the same OS on my company issued laptop and don’t have any problems. Maybe it’s something specific to using on a tablet, but regardless, it’s all on Microsoft and the 13 year old script kiddies they employ. Sometimes when I open a program (especially MS programs) I have the minimize / maximize / close buttons, sometimes I don’t have any of them. Sometimes the minimize / maximize buttons are missing but the close is visible and working.

Sometimes I use this as ‘tablet only’, sometimes with the keyboard attached, and sometimes with an external monitor. For all 3 scenarios I have a different appearance with regards to Desktop Icons and visible Apps. I’ve tried all the settings for these I could find, but nothing that allows me to have the same configuration for all 3 scenarios. It’s like moving between 3 different devices with regards to screen layout. My guess is that they let 3 groups of 13 year old script kiddies write the code for each layout and they never coordinated their efforts with each other. I’ve arranged my desktop apps to stack vertically, but each time when I shut down, then restart the tablet the script kiddies apparently prefer a horizontal layout so they are changed to what they want, not what I want. There’s no question Win 10 Pro is a secure OS, but even though the OS is 2 years old now, it still has more bugs than a $2 a night hotel room.

The only reason I continue to use Microsoft products is because I rely on a COM module I use in Excel that has a live stock data feed and runs calculations against the data. But the writing is on the wall with the 13 year old script kiddies and I am trying to learn C++ API so that I can write my own program and dump everything Microsoft forever.

Enterprise users; buy a laptop.

My initial post;
I purchased an SP4 after dropping my 5 year old HP Envy tablet and damaging the screen. Everyone seems to be raving about the Surface Pros, so I didn’t think I could go wrong with buying one. I’ve only had this a little over a week now, but I am really disappointed. There are some good things about it, but as usual, Microsoft let their 13 year old script kiddies work on the development of the device.

Before I review the SP4, one comment about Amazon - normally Amazon does a great job packing anything I purchase, but I couldn’t believe what I saw when I opened the box. The SP4 and keyboard shipped in the same box, but they protected the relatively inexpensive keyboard with bubble wrap on all 4 sides, but set the SP4 directly on the bottom of the box unprotected. I had this image of Jim Carey kicking my SP4 box all the way to my front door, but fortunately there was no apparent damage. That’s on Amazon and not the Microsoft Script Kiddies.

The bad:
Absolutely needs at least 1 additional USB port. Although the touchpad on the SP4 is fairly decent, I am so accustomed to using a mouse that I prefer that, especially with multiple monitors, and the Bluetooth USB device takes up the only USB port. If I’m transferring files or have any other need for the USB port, I have to remove the Bluetooth, plug in a USB drive and use the touchpad to transfer files, etc. I also use 1 program that requires a 3 button mouse. I can get around that using a keyboard input, but it is not even close to being practical. I know I can get a dock or peripheral device, but when you drop $1200 on a supposed laptop (desktop according to MS) replacement, you should not have to do that.

Microsoft touts this as a ‘Desktop’ replacement, but it’s not even close. It actually shows up as ‘Desktop’ when I check for it on my WiFi connections but that is a joke. One of the reasons I bought this versus a laptop is that I thought it could handle some of my Excel spreadsheets I use to track stocks. I travel for work and thought this would be better than lugging around a laptop. I have 1 Excel workbook that runs fine on my Windows 7 / i7-4820K Quad Core / 8GB RAM desktop, but this SP4 absolutely choked on it the first time I tried to run it. Admittedly, the Excel spreadsheet is slightly brutal, with one of the macros having to run roughly 5 million calculations, but my desktop handles that task in 15 seconds. The SP4 appeared to run it for a minute then a message popped up saying I didn’t have enough memory. The newer Windows 10 Office applications take up a much larger portion of the 2GB RAM allocation (for Office), so I had to uninstall the 32 bit Office and install the 64 bit. I think the 64 bit will allocate up to 1TB for Office if available. I tried running the macro again, but after 15 minutes it had not finished, and I shut it down. While the macro was running, I checked and saw it was using close to 13GB of RAM, compared to 1GB of RAM usage on my desktop. Not sure why the huge difference, but regardless, the SP4 choked on it. I would not even call this a laptop replacement let alone label it as a Desktop.

I will now have to buy a laptop to run my Excel spreadsheets and relegate this $1200 tablet to surfing the net while I watch television. I could have bought one of the cheaper models to do that and put the savings towards the laptop I will now have to buy.

This not a replacement for a laptop or a desktop if you need a device for productivity and should only be considered for recreational use. In short, it is a toy.

One more thing; I have avoided installing Win 10 on my desktop because of the forced automatic updates. I have Win 10 on the laptop my company provided for me and it interrupts my work process and that infuriates me. Right out of the box, I watched the brand new SP4 do 1 hours’ worth of ‘critical updates’. Awesome job Script Kiddies, nothing better than spending your first hour with a new computing device watching it do updates. I’d rather see the BSOD.

3 people found this helpful

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Hoang Nguyen

Everything is running good. Video editing is decent for 4k to 1080p videos

Reviewed in the United States on May 27, 2016

Verified Purchase

I've so far have been using my SP4 for 3 days. Impressive! I go without the keyboard but will make a purchase for one today so I can type faster. So far no hiccups yet. Everything is running good. Video editing is decent for 1080p videos. Have not tried 4K yet. All softwares load up plenty fast! I would not use this for drawing. I found the pen seems to lag a bit on initial touch while messing with adobe photoshop. I may update my review later as I use it more heavily..... So far it was worth the investment to replace my old desktop computer.

Update : August 26th, 2016
I have been editing 4k videos and rendering down to 1080p. I thought the i7 SP4 with 16GB RAM would handle the work load. It does but you would have to leave the SP4 alone while it is rendering. It slowed the SP4 down to where I cannot even get on google chrome to browse the internet.

Conclusion: I will be shopping for a Mac Book Pro 15" with a dedicated video card built into the laptop to help with rendering. Longer battery life. I barely even use the touch screen features on this SP4. I should have went with the Mac Book Pro 15" before..

4 people found this helpful

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M. Pettygrove

Upgraded from an i5 Surface Pro

Reviewed in the United States on April 27, 2017

Verified Purchase

Very happy with this device. I use mine mostly as a laptop/desktop replacement vs. a tablet, though it is an amazing tablet as well. Love that it uses Windows 10. I upgraded to the new Windows 10 Creator's edition as soon as I unpacked it and set it up.

Things I love:

This is a workhorse device. The Surface Pro is able to run the full complement of Office 365 apps, Adobe Lightroom, and many other programs since the operating system is Windows 10. I can even run some games - like Sid Meier's Civilization V - though am not a big gamer.

It is so lightweight and portable and easy to take with you on trips.

It has a microSD card slot to store files

Love the Pro 4 docking station and use this with an AOC IPS monitor and it works great

It is quiet

Solid State Drive - fast!

Screen resolution and quality is spot on. Great for movies on airplanes

WiFi connectivity is very powerful

Type cover is pretty handy. I use a separate keyboard but love using the type cover when I am away from home

Touch screen control and the Surface Pen are both awesome - especially when using apps like OneNote, scrolling through Word documents, editing PowerPoint presentations, or navigating large spreadsheets in Excel

Kickstand is great

Wish list:

USB-C

That's about it!!

This is my second Pro 4. I upgraded from an i5 4MB RAM 128 GB SSD to the i7. Truth is that most folks can easily get by with the base i5 machine but I wanted a bit more RAM so decided to upgrade processor, RAM and SSD at the same time since prices are good right now.

8 people found this helpful

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Rocky Mountains DnA

Excellent Product, Great Shipping, Well-Worth It!

Reviewed in the United States on March 11, 2017

Verified Purchase

There's just nothing else like this on the market (not even the Dell knock-offs). It's simple. If you are not a brain-washed follower of the 'fruity toy' i-cult, and you need a REAL computer in a tablet with a REAL operating system, there's nothing even close to a Microsoft Surface Pro 4. We bought 2 for Christmas 2016, and LOVE THEM. Shipping was great, price was the best we found anywhere. Our Pro 4s have everything we needed, power and functionality-wise. Make sure you max out the RAM and processor (we got the 16 GB of RAM and the i7e processor). To save a few bucks, if you can live without the on-board hard drive being huge, then there's no reason to go with anything but the minimum size, even though you can get up to a TB, if you like. 3 months in, and we are having no issues with our 256GB of storage, since we store everything in the cloud and external HDs. Regardless of the model of Surface you buy, get the Surface pen (came with our model), get the Surface type cover (the new model...not the old one), get a wireless mouse (we love Logitech's M570 trackball, and we still use the ergonomic K350 keyboard at our desks), and get a couple of DP (display port) cables (to hook up your multiple large external monitors...yes you can daisy-chain them with DP technology...waaaay better than HDMI). Get a pack of 'stick-on' screen protectors...just like the ones you put on your smartphone. You might even pick up a couple of cheap carrying cases, if you travel a lot for work (to make it easy, check out our other reviews for info on the accessories we purchased). And make sure to get one with Windows 10 Pro installed. However, don't pay for the 'anniversary edition'. If you get Windows 10 Pro, it will upgrade to the latest version for free the first time you connect it to the internet. Bottom line: the MS Surface Pro 4 is the answer for anyone who needs a powerful, real computer in a tablet-sized device.

2 people found this helpful

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Mario Roberto Trujillo

es exacto lo que buscaba

Reviewed in the United States on March 8, 2024

Verified Purchase

la versatilidad

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Corax

It's really really good as long as you are looking for a computer

Reviewed in the United States on December 10, 2015

Verified Purchase

I will be writing a much more comprehensive review to publish after my first full week, but I wanted to take the time to capture my impression after the first 6 days.
This is an excellent computer. I have the i7, 256 GB, 16 GB RAM version (almost top of the line) and it far exceeds my expectations. I have had some hiccups but I've had worse problems with other expensive purchases from other companies. The issues I've run into seem minor and very likely will be resolved by Microsoft updates soon.
Right now I do not hesitate giving this a 5 star review. The thing to remember is that it is first and foremost a computer that can be used in a tablet configuration. It does not have the refined touch polish of a dedicated tablet like an iPad or Kindle. It is not a pure tablet and it does not claim to be. It is a computer. That said, it is a heck of a lot of computer in a tablet form factor. I throughly love sitting with it to read news and email and while I have not done any gaming, it seems super zippy. I have experienced none of the fan issues or display problems other users have had. I consider myself lucky because Microsoft should have been much more careful about the first few ship sets. My issues are that the eraser 'click' to open One Note does not work (but the eraser seems to work fine) and the battery indicator seems too subjective (hard to tell how much time I actually have). Neither issue has been a problem that would encourage me to return it. I've had plenty of power / time on battery (7 or more hours) and the eraser is a bit gimmicky anyway. I am confident both issues will be worked out. I've had a couple of blips with Windows 10, but nothing that really smuged my experience. I do not doubt the issues experienced by others. Overall, my experience has been near flawless (and I was ready to return at the first sight of an issue with the device; I was not going to be an EABT (Early Adopter Beta Tester).

My formal review will discuss my experience over the past week, but in case anyone is agonizing about the issues that have been reported, I am here to provide a perspective from a user after close to a week. It's way way good. Just don't expect a perfect tablet experience. It's a computer first and a tablet when convenient.

I'll change my review of I run into any issues, but so far this is the best computer I have ever owned.

2 people found this helpful

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Microsoft Surface Pro 4 (256 GB, 16 GB RAM, Intel Core i7e)

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