Amazon.com: Customer reviews: Nutri Ninja Ninja Blender Duo with Auto-iQ (BL642Z)

Top positive review

Fantastic blender, great after-the-sale service

Reviewed in the United States on February 14, 2017

First, the blender is fantastic -- incredibly powerful, blends everything we've thrown at it, makes perfect smoothies and margaritas. We use it most mornings to make smoothies before work.

However, it's not capable of blending a stainless steel spoon. Actually, I don't expect it to, but my lovely wife accidentally left a spoon in the main pitcher. She quickly turned it off but the plastic pitcher still has a crack in the side.

We originally had a difficult time finding a replacement pitcher -- the Ninja website was out of stock and the model numbers are somewhat confusing when looking at third-party sites (I'm not sure that those are even genuine). However, once I contacted Ninja customer service via the representative that replied to this review, they were fantastic and helped me quickly obtain a replacement pitcher.

So five stars for the blender itself, and five stars for Ninja's service after the sale. Five stars all-around!

6 people found this helpful

Top critical review

Critical reviews›

H. Madden

The blender and blending cups work great. Disappointed that it did not include a food ...

Reviewed in the United States on September 15, 2017

The blender and blending cups work great. Disappointed that it did not include a food processor attachment as listed in the description.

85 total ratings, 76 with reviews

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From the United States

ZimFromIrk

Fantastic blender, great after-the-sale service

Reviewed in the United States on February 14, 2017

Verified Purchase

6 people found this helpful

Helpful

Big T.

Powerful

Reviewed in the United States on November 19, 2016

Verified Purchase

Much much better than the magic bullet that I recently tried...this is so much more powerful. I does a great job of the chia seeds I put in all my smoothies...I can't detect the seeds which is what I was hoping for. Not so sure about the "auto IQ"....it runs at a specific time regardless of what I put in the smoothie and does not seem to detect a specific time it needs to stop...I have had to run it longer periods after the auto shut-off to get a perfect blend of my ingredients. I love the power and ease of use...love making the healthy smoothies....seeds are no match. I have no used it for anything else other than smoothies at this point.

2 people found this helpful

Helpful

Dairy Maid

Something that actually lives up to the hype!

Reviewed in the United States on February 1, 2017

Verified Purchase

I am extremely pleased with this blender. Having killed three Magic Bullets over the years, I was using my dad's 1970's blender for my smoothies. It wasn't doing the greatest job, but at least I didn't kill the motor. Research led me to this Nutri Ninja model and I'm thrilled with it.

It is extremely well-designed and thought out. The more I use it, the more I appreciate the practical design. I especially appreciate that the berry seeds do not stick to the cup the way they did in the Magic Bullet. This makes for fast clean up. The motor is very powerful and is not as loud as I thought it would be. No need for earplugs any more!

The only wish I have is for a smaller cup and also that the textured logo on the sides of the cup extend the length of the entire cup. That would make it much easier for people with smaller hands to more easily remove the cup from the base.

2 people found this helpful

Helpful

H. Madden

The blender and blending cups work great. Disappointed that it did not include a food ...

Reviewed in the United States on September 15, 2017

Verified Purchase

The blender and blending cups work great. Disappointed that it did not include a food processor attachment as listed in the description.

Helpful

Binge

Best blender and Smoothie maker ever!

Reviewed in the United States on January 23, 2017

Verified Purchase

This is a great blender and smoothy maker. We previously had the Nutra Bullet and lost it in a fire. Decided to get this one instead, and it is better! The smoothies are way smoother (when you get the blender with Auto IQ), and it does way more than just smoothies... This one doesn't come with it, but you can buy the food processing kit separate (or in the Larger model). Comes with large bowl with chopping and dough blade. Won't need anything else for the kitchen!

2 people found this helpful

Helpful

Lauren B

Pitcher cracks

Reviewed in the United States on January 12, 2018

Verified Purchase

Okay, to be fair, I actually love this blender. Yes it is loud and large, you've already been warned. But it does a great job. However, here is why I am only giving this two stars. The pitcher cracks with minimal use. I used my Ninja to make a smoothie several times a week (frozen fruit, liquid, non-frozen fruit) and the pitcher cracked on the bottom and up the side. I had two pitchers do this right as I purchased it, which the company kindly replaced. But recently, my THIRD pitcher cracked. I am handwashing the pitcher, and try to let the the frozen fruit defrost just a bit before running it (thinking that maybe the temperature changes are cracking it??) I don't know what is going on. I called today, and I now have to pay $65 + shipping to replace it. I am more than happy to pay to replace things that I have legitimately broken, but clearly, there is something wrong with my model. I guess I should have returned it in the 60-day period, but I really liked it and hoped it was just a fluke. I do not recommend getting a model with a plastic pitcher. I will certainly be changing blender brands.

2 people found this helpful

Helpful

Jason P Canavan

Bait and Switch!!!!

Reviewed in the United States on January 5, 2017

Verified Purchase

I have not tested the blender yet, so the one (1) star is not indicative of its performance, but rather the misleading advertisement. This does not come with extra blades for chopping or dough and does not come with the 64 oz. mixing bowl; specifically, it does not come with:

• 64oz. Food Processor Bowl with Lid and Drizzle Hole.
• Chopping Blade.
• Dough Blade.

Toward the bottom of the ad it says the following is included and is exactly why I bought this. I hate that this came from Amazon too! Bait and switch for sure!

1500 Watt/2 HP Motor Base with Auto-iQ Technology.
• 72 oz. ** Pitcher with Lid and Pour Spout.
• Total Crushing Blades.
• 64oz. Food Processor Bowl with Lid and Drizzle Hole.
• Chopping Blade.
• Dough Blade.
• (2) Regular 24 oz. Nutri Ninja Cup.
• (1) Jumbo Multi-Serve 32 oz. Nutri Ninja Cup.
• (3) Sip and Seal Lids.
• (1) Pro Extractor Blades.
• Instruction Book.
• Auto-iQ Program Guide.
• 40 Recipe Inspiration Guide.

WHAT SAY YOU, AMAZON????

19 people found this helpful

Helpful

Dave

Like a Boss

Reviewed in the United States on June 29, 2017

Verified Purchase

Works like a BOSS. A bit loud but that's OK.

One drawback: I'm now addicted to smoothies...healthy ones, though.

The container sizes are just right and the main mixing pitcher is huge. Easily enough for 3 people to have large drinks.

Have not used it for anything else. The Ninja website is very good for recipes.

One person found this helpful

Helpful

Katrina

First initial response....lasting impression! DONT BUY USED!

Reviewed in the United States on May 16, 2016

Verified Purchase

I just received this Ninja Nutri Blender, and I just thought I share my first thoughts taking it out of the box. I bought this for my mother for a late Mother's Day present! And we seriously needed an upgrade from the Nutribullet!
I didn't buy this new, and so I knew it would have some minor cosmetic marks on the Blender handle. The blender itself and the blade look like new. Also, upon opening the box it didn't come with a manual, kinda disappointed by that. However, I bought this for my mother, and she probably wouldn't have read it anyway. Lol Also We can just look up on the web! When I tried to assemble the. Blender, it was a little difficult, and that's where the manual would have come in handy. I really like the fact that Nutri Ninja put suction cups on the bottom of the base! That's a really bright idea, and it helped when attaching the Blender on. The Blender cups looks like new, no cosmetic marks on it!

UPDATE: MAY 30, 2016
The release button on the blender popped out on the lid while my mother was trying to take the lid off. Although, my mother tends to brake and lose things sometimes, I think I agree that It was very difficult opening the lid. So if you are reading this, please take your time with the lid. I've only used the blender ones, and I struggled a little bit with it the first time. Anyway, things happens! I'm still a little upset that she only had it for less than two weeks, and now its broken. =/ I wont ever buy anything used ever again.
Overall I'm happy with it! I can't wait to use it! Though I might have to Google search the manual! I will update this review once I get to use it!

21 people found this helpful

Helpful

barefootbabi

Powerful

Reviewed in the United States on June 22, 2017

Verified Purchase

It takes a little to get used to since it's computerized so, when you want to use a cup but make a smoothie, it doesn't want to do the auto programming because that's set up for the pitcher, etc. Once you get used to it, it's a great machine. It's powerful and crushes everything well.
On the flip side, for the price, you would think that this company could make attachments that would do things that a food processor would do... like shred cheese.
All in all, I like the product and would purchase again. I would just like to not have 10 appliances that all do similar things but not exactly the same thing.

2 people found this helpful

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Nutri Ninja Ninja Blender Duo with Auto-iQ (BL642Z)

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