Amazon.com: Customer reviews: RemoBell WiFi Wireless Video Doorbell (WiFi, Wireless, Night Vision, 2-Way Audio, HD Video, Motion Sensor)

Reviewed in the United States on April 18, 2017

RemoBell product is fantastic. Using it for 2+ months, and worked absolutely perfectly so far. Consistently caught the motion and bell. Heat sensor reduces false alarms, and it has night vision and 720 video. Night videos are as good as daytime ones.
They come with rechargeable batteries. I think batteries will last 3.5-4 months before they need to be recharged. Either use back-up batteries during recharge process, or get another set of rechargeable batteries that you can simply swap out once current set of batteries get low!
The WiFi option of RemoBell works well. Never had a drop. Was easy to install and set up also. I love the fact that it does not need to be connected to electric wire of home bell unlike some other products. This "portable WiFi bell with rechargeable batteries included" is the main factor for me.
Soon they will have an indoor chime option (I believe in May 2017), and that will really complement the product superbly. Will be able to compete with RingPro on all counts and also costs less. They have a cloud plan to store the video. First 30-40 days is free, and then $3 per month.. for unlimited videos a day and videos stored for 3 days..and you can download any of them to your phone if you want to store them..

I recommend RemoBell. Have recommended to a few friends and some others in neighborhood also.

17 people found this helpful

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LT!

Overall, great - just a little bit of (constructive) criticism

Reviewed in the United States on June 29, 2017

Verified Purchase

Overall, I really like this product. I work from home and feel much better about being here all day when I'm able to know what's going on outside my front door. A few comments on our experience with the bell and its accompanying app after having it in use for the past three weeks:
1) Set-up was very easy. We mounted ours onto a brick exterior and it was a breeze, took about 20 minutes. Would suggest being handy with a drill.
2) It does suck up battery life fairly quickly. We probably have about another 1.5-2 weeks before batteries will need to be changed, so expect to change every month and a half or so. This is with middle-of-the-road settings in place.
3) Video quality is really great, even at night.
4) The motion sensors are supposed to be designed to decrease the number of "false alarms." However, we get upwards of 20 notifications a day, mostly from cars speeding past or...nothing at all. It's not a big deal, really, since I can look out the window and see if anyone is on the porch, but it is a bit weird. To note, our front door is probably about 25-30ft from the street.
5) I think another review mentioned this, but our video often doesn't start recording until a person (like the mail carrier or UPS delivery person) has their back turned to the door. I suppose this is less of a big deal if someone is hanging out on the porch after ringing the bell, but also wanted to note that this happens.
6) I see that Olive & Dove responded to someone's comment that there was no way to tell if the doorbell was pushed if a phone is off or on silent, and that O & D are planning to release an indoor chime in September. I will say that I am incredibly excited for the release of that, since that has been one of my major grievances about this product. My phone automatically reverts to "Do Not Disturb" at a certain time in the evenings, and only phone calls are able to come through, so I will be ecstatic once a real chime is released.

Like I said, I am overall very pleased with this product. We did not have a doorbell already hardwired on our rehabbed house, so we were thrilled when we found a video doorbell that did not require it. My parents purchased another brand of video doorbell and are having nothing but issues with it, and I think they're a little jealous that our RemoBell works so well :)

3 people found this helpful

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Gerry Adams

It stops working after a year, DO NOT BUY.

Reviewed in the United States on July 22, 2018

Verified Purchase

I have only used it for 3 days so far. and it is great. the motion detector picks up the garbage truck when it passes by. so I like its range. they say the first month of cloud service is free. I am curious to know how it performs without the cloud service. but that is about 40$ per year.

But on 2/2/2022, after 2 years I had a problem with the mobile app. Their customer service was horrible. The techs refuse to call you so simple issues drag on for 3 days or more sending emails back a forth trying to resolve your issue.

3/25/2022 The Remo bell stops working. The Remo wifi signal connection fails. Technical Support doesn't ever call you back and customer support is useless. They only tell you to reboot the system. DON'T WASTE YOUR MONEY ON THIS PRODUCT. IT IS NOT WORTH THE PRICE.

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WG

Easy to Install, Great Video Quality and Motion Detection

Reviewed in the United States on January 4, 2017

Verified Purchase

I was looking for a compliment and back up to the Ring Pro that I use as my primary door bell. I wanted a product that did not need household voltage to put on the other side of my double door front entry. RemoBell is exactly that. After reading their company story I decided to give it a try.
Everything that you need to install the unit and make it functional comes inside the very nice packaging. The unit is very attractive and built completely encased to withstand the elements. It was easy to install and requires very small holes to mount should you need to move it to another location at some point.
Connecting the unit to the house WiFi and mobile phone was straightforward. I was able to complete installation and setup without needing to contact their service or support.
Now that I have been able to use it for a while I really appreciate the convenience of being able to answer the door remotely and to know what is going on at front door. The unit’s motion detection and video quality are excellent. I really like having two units at my front door. No blind spots and one or other will detect motion. Plus, if one is disabled for some reason the other one will be functional. I am very pleased with my purchase of the RemoBell and highly recommend it.

54 people found this helpful

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Sandra M. Smith

Mounting Bracket Nightmare

Reviewed in the United States on January 13, 2017

Verified Purchase

The reason this product is not getting 5 stars: the cheapest most poorly designed plastic mounting bracket ever. Understand that this device is mounted to your door/gate/facing wall. The device fits into the plastic bracket on 4 plastic prongs, there is a tiny set screw hole in the bottom of the device and through the plastic bracket. It is a small black hole, using a black screw and up into a blind space. The device is insecurely mounted and by this I mean anyone could simply rip it right off the door. It would be incredibly easy to do. The installation of the bracket was a nightmare. The nightmare was enhanced by the use of cheap Phillips Head screws (yes they stripped easily) and no extra screws were provided. Now that I have enumerated the shortcomings of the substandard mounting bracket, the device itself is surprisingly good. The video quality is good and the app download and pairing of the device to our WiFi system was simple.

221 people found this helpful

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Morgan

Doesn't do everything it's supposed to do.

Reviewed in the United States on October 18, 2017

Verified Purchase

Remobell was easy to install. The app was also easy to install BUT I set it up and followed directions and it didn't work. I contacted Customer Service and I was told there was an issue with the firmware and not communicating with their servers. I was told to reset the Remobell. (I didn't because it was dark outside). The following morning, when a member of the household opened the door. I received a notification that motion was detected. I pushed the doorbell and was immediately alerted via push notification that there was a visitor. The quality of the video is pretty good. (If you have a high-quality smart phone, you'll get better videos). For some reason, the motion sensor does not work when someone is approaching or near the door.---only when the door is opened because that's where I have the Remobell mounted. UPS delivered a package and the Remobell did not detect the motion, which is a problem. (Customer Service is looking into this problem). I had to download the ookla app and send a screenshot of my download and upload speeds, give the brand and model # of my wifi router, and tell the customer service representative how many bars of battery life the Remobell app had. I'm not sure what those things have to do with the motion sensor not working fully? I was told to recharge the batteries. Remobell comes with rechargeable batteries...if it's not working fully when almost completely charged, that's another issue. It's a pain to remove the batteries. You need to unscrew the base. It also doesn't come with a charger. You can use any AA batteries, however. My Remobell is working, but is not doing everything it's supposed to do. Hopefully, the representative can fix the problem because I want to be alerted when someone approaches the door, even if they don't push the Remobell.

One person found this helpful

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Joe Kang

FINALLY A VIDEO DOORBELL THAT DOESN'T REQUIRE WIRES!!!

Reviewed in the United States on November 14, 2016

Verified Purchase

I've been searching for a doorbell that will let me monitor my front door with my phone. The problem is that I don't have a doorbell at my house, and I've seen other products like Ring and SkyBell, and they all require an electrical doorbell to connect. For a guy like me who doesn't have electrical wires at my front door found RemoBell a match made in heaven product.

You only need 6 AA batteries, which they provided, and it works just fine. I haven't had any issues with the batteries. They said it will last for 4 months, which is pretty efficient battery usage.

The sound quality is amazing and the picture is crystal clear. RemoBell also came with a mount. One of my fear with a battery powered doorbell is that someone could steal it; however, I can tell you it is very safe and secure. No one is taking that thing without breaking the wall or the door. Trust me. I've tested it.

Overall, the quality is great, the sound is great, but most of all, I can mount it anywhere without electrical wires.

91 people found this helpful

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I. S.

Overall good product, improvements needed.

Reviewed in the United States on June 22, 2017

Verified Purchase

Nice product. I was looking for a no wire product that would be working on battery power. It was easy to set up.
With full charged batteries it lasts months. Motion sensor works as expected, has good video quality for both day and night. Product can be improved by having a remote connection bell for inside the house since it cannot be heard. The only option is notification sounds on the phone. And phones don't have many options for notification unless a third party app is installed, which I did. So when the bell rings my phone rings like a door bell. Another suggestion for improvement would be an option to be able to turn on the camera via the app even though there is no motion or ring. It would be nice to check the surroundings at times.
The only issues with the product was while I was abroad. Even though I did not change the password, after a few days, authentication error occurred and I was unable to login, until I figured and changed back the location back to USA. So due to IP change, app changes the location to another country automatically and login fails to go through. When I changed the country back to USA, problem was resolved. That might need a software fix.
In summary, I enjoy using the product and recommend to others as well. If the suggested improvements are made, it will be more worth paying that price.

3 people found this helpful

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Rob Lowe

Buggy and frustrating in the first 30 days

Reviewed in the United States on April 22, 2017

Verified Purchase

I was excited about getting this device, but wow, what a headache to get it working, and it's still not really what I had hoped. First gripe: bad hardware. The mounting bracket and the provided screws seem cheap and the screws in particular seem like their heads will strip pretty quickly if you have occasion to remove the device for whatever reason; the plastic clips that hold the device in place don't seem robust, either.

When I first configured the device, it worked as anticipated—as long as I (or at least my phone) was at my house on the same WiFi network. When I left, the device's motion sensor appears to have gone into some kind of hibernation and no activity would trigger it and I wasn't getting any notifications, either. The manufacturer's support by email is good—I got a response fairly quickly from a helpful person, but after having perform a couple of random tests to demonstrate that my WiFi router was in fact connected to the internet, he pretty quickly ran out of actionable or useful suggestions. A removal/reset/reconfigure did not solve the problem. Then I got a new phone, and when I installed the app on that and stopped using the older phone, the device stopped communicating with the app at all, even when I was in the house with the phone. I finally uninstalled the app, power-cycled the phone, reinstalled the app, and then it started working, even when I'm away from the house.

However, it's still not a very accurate motion sensor. My mailbox is right outside my front door and within the frame of view for the device. Every day, someone walks right up to within a foot of the device to put mail in the box. What the device seems to be recording is that person getting back into her or his vehicle 30 feet away and driving off, not their approach to the front door. What would you like to have in the event of an unwelcome visitor? Supposedly a firmware update is imminent. We'll see. All I can say is caveat emptor and your mileage may indeed vary.

3 people found this helpful

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Amazon Customer

Open the Pod Bay Doors, HAL

Reviewed in the United States on August 17, 2018

Verified Purchase

For the last 10 years, our doorbell has been a piece of tape with KNOCK LOUDLY written on it. For the most part, it worked fine. Even when there's been good reason, I've never felt like I needed surveillance on my house. So the biggest reason I bought it was because it was cheap enough to afford and sounded really, really cool.
Installation was not under ideal conditions. The wireless router is upstairs at the back end of the house and the door bell is mounted on aluminum siding downstairs at the front of the house. My phone has problems connecting there, but the doorbell didn't. Video streams start off a little pixelated but smooth out quickly, but I'm pretty sure that's a connection issue. The siding isn't perfectly vertical, so the motion detection is askew slightly. Nevertheless, it still captures anyone trying to open the front door. I haven't checked the night vision yet.
Setup was no problem for me, but I'm kinda geeky anyways so I thought it was fun.
It does not come with an indoor chime. Bummer, right? Go to their website, they offer an indoor chime as an accessory for an extra 30 bucks.
It uses 6 AA batteries. It comes with 6 rechargeable batteries, but not a charger. You can use any AA batteries you want. I have all the settings on High and after 2 weeks, the battery charge has only gone down 20%.
I wonder now how I got along without it. I have a 25 year old autistic son, now I can see exactly when his bus service arrives, and when he gets home again -- while I'm still at work. It's a great comfort.
Yes, I would reccomend it. With or without the chime.

One person found this helpful

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