Amazon.com: Customer reviews: Samsung Electronics UBD-K8500 3D Wi-Fi 4K Ultra HD Blu-ray Player (2016 Model)

Top positive review

The Best 4K Blu ray Player Available 2016/Early 2017

Reviewed in the United States on January 15, 2017

There currently are only 3 4K blu ray players on the market, this one, Panasonic DMP-UB900-K, and Phillips BDP7501 and 1 gaming system the Xbox one S. Phillips is rated the worse (currently $200, 1/15/17), Panasonic is too expensive (currently $700, 1/15/17) and this one (currently $236.30 1/15/17). Tech reviews, articles and forums agree that the Phillips BDP7501 has a lot of quality issues and limited features. Some people complain that the Samsung UBD-K8500 has a generic GPU, well it's still the best option on the market. I won't talk about the Xbox because the user interface, controls and functionality of a game system is much different than a blu ray player.

The Samsung UBD-K8500 works great with nearly no issues and many nice features. One feature that I really like is that it will remember where I left off with any Disc (movie or TV season); usually this would be specific to the disc but this blu ray player must have memory that records that data. My previous blu ray player didn't do that and it makes all the difference. This blu ray player also starts up/turns on and loads a disc very quickly. I will commonly watch a TV series on DVD for short periods of time and it will turn on, load and resume playback from where it left very quickly. The WiFi capabilities of this blu ray player are incredible, better than my webOS 3.0 smart TV (LG 65UH9500). When streaming Netflix my webOS 3.0 TV often lags and downgrades the resolution so low that it's a near blur such as 360P, but with this blu ray player it works perfectly and at the highest resolution.

This blu ray player is also is able to read blu rays that my previous blu ray player (Sony BDP-S590) greatly struggled to play for whatever reason. One such movie was Xmen 2 which is a standard blu ray. This Samsung blu ray player had no issue at all which I'm grateful for and look forward to playback issues being a thing of the past.

One of the downsides is the remote, there is no separate buttons for fast forward and rewind/reverse, instead you use the scene skip buttons and hold them down to fast forward or rewind/reverse which will frequently cause you to skip a scene ahead or behind. The stop button is right above the fast forward/scene skip button which in the dark it's easy to accidentally hit that button by mistake. These drawbacks become annoying quickly.

12 people found this helpful

Top critical review

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Jesse D.

EDIT: After a few months with the Samsung UBD-K8500 I am not happy...

Reviewed in the United States on November 30, 2016

EDIT: I've now been using the UBD-K8500 and I simply cannot recommend this Blu-Ray player any longer. I am very frustrated with how un-user friendly this device is:

Worst Remote Ever!: I absolutely hate this remote. It is too small and the buttons are too small. It is hard to select exactly what you want, and it is VERY frustrating when you hit a wrong button (more on that below). There is also a delay in response so I have to hit the button multiple times before it will register the click. Oh, and uses a button battery which is a pain to replace.

I suppose maybe I've been spoiled with nearly EVERY OTHER DVD/VIDEO player I've had since 1998 but this does not have auto-resume when you stop playing a movie so I have to go through all of the menus all over again. This is especially frustrating when I press the wrong button the awful remote (as mentioned above).

There are often times that the Blu-Ray player sends a weird signal to the TV which cause the TV to essentially reset the signal so it turns black for a couple of seconds. Can be very annoying.

Apps do work okay with the exception of the FX app which does not work at all, but I have not had any issues with the big names (Netflix, Hulu, Vudu, etc). No HBO Go though, which is annoying.

I suppose I don't understand why they would take everything that Samsung has been doing right with DVD/Blu-Ray players since the nineties and throw that out for this mess.

Original Review:

Overall I'm happy with my purchase of the Samsung UBD-K8500 but overall it could be better. I purchased this to go with my Vizio 4k TV (w/o HDR support) and to get away from using my Xbox One or PS4 for movies.

It was super easy to install and get running. Just plug in and setup wifi password. There are a wide variety of apps (unfortunately no HBO Go) but all of the heavy hitters are here and a whole bunch of more obscure apps.

The video quality is fantastic in HD for both discs and apps. I've been playing Netflix shows (4k and non), standard Blu Rays, and I play the 4k disc version of Star Trek beyond. Everything looks really good. I did notice when playing an older Blu-Ray of Rocky 2 & Rocky 3 that the screen artifacts were much more present when upscaling to 4k, but this is not really the fault of the Samsung, more just an inherent issue with older movies.

I did have one issue with a new copy of the Final Fantasy Blu-Ray move that comes with FFXV. it refuses to play in the Samsung, but will play just find with my PS4 (and no, I'm not putting the game disc in, its the Blu Ray movie).

The one major flaw, and it is a big one, is with the remote control for this unit. I have used every remote for every kind of device and I would have to say that this is the absolute worst remote ever! If you do not have teeny tiny fingers then you better plan on using or finger nails to use the navigation buttons. It is also often not responsive. It is just a basic remote that the ffw and skip are not even separate buttons. You have to hold the button down if you want to ffwd, but if you accidentally tap the button then it skips to the next chapter. It also uses a button battery so it will be more difficult to swap it out. I basically hate this remote and will need to find something to replace it with.

Pros:
Great Video Quality
Easy to setup
Lots of apps
Works with all of my existing disc library

Cons:
Remote Control
Remote Control
Remote Control
1 issue with a disc not working with this player
Still missing some apps

15 people found this helpful

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From the United States

Brian James

The Best 4K Blu ray Player Available 2016/Early 2017

Reviewed in the United States on January 15, 2017

Verified Purchase

12 people found this helpful

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L.I. NY Prof.

*****5 Stars - UBD-K8500 Samsung player is why 4K was invented*****

Reviewed in the United States on March 24, 2016

Verified Purchase

As I post this review, Samsung is the only company that's selling a 4K Ultra HD Blu-ray Player. I absolutely love this device. I'm displaying a 4K Blu-ray version of The Martian on a Sony XBR65X950B 65-Inch 4K Ultra HD 3D Smart LED TV (2014 Model) ISF calibrated standards by Kevin Miller (the best ISF tech in the business) for top video performance .

The Samsung player is a 7.1 channel Dolby True HD/DTS-HD Master Audio player that responds to the Sony remote controller. The picture quality and sound is the best I've yet seen and heard, much better than streaming 4K from my ROKU (my previous rockstar device), Sony FMPX10 4K Ultra HD Media Player (awful), or Ethernet wired directly from Cablevision router to Amazon, VUDU and Netflix. Streaming requires a lower compressed bitrate to get through the pipe, The 4K Ultra HD Blu-ray is pure uncompressed audio and video and the results are extraordinary. I have had quality issues in the past with Samsung flat panel 1080Ps, but Samsung has restored my respect and redeemed themselves with this device.

Blacks and color are silky smooth. Every pixel seems more optimized with the Sony Triluminos display. Sony's, Triluminos technology enables TVs to display colors that exist in the real world that ordinary TVs can't display, showing subtle nuances with higher fidelity. Sony's, Triluminos technology put together with the UBD-K8500 Samsung player is showing a much broader color space, with a much wider gamut than any other device I've used. The Samsung player is why 4K was invented. Highly recommended.

3 people found this helpful

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John

Works well, but a Samsung Evolution SEK-3500 or similar may be needed

Reviewed in the United States on June 21, 2016

Verified Purchase

If your Samsung TV is a 2014 model or before, you will probably need the Samsung Evolution kit - SEK-3500 (or similar) - in order to play UHD Blu-ray discs at their full 3840x2160 resolution - I know I did.

I have a 2014 UH8500 and when I connected the UBD-K8500 and put in a UHD Blu-ray disc it would display a message saying that my display device did not support HDCP 2.2 and so the output would be DOWN SCALED to HD for display. Obviously, I was very disappointed and upset by this.

Enter the Samsung Evolution SEK-3500. It is a "One-Connect" box for select model 2014 and 2013 Samsung UHD TVs, including mine, but is hard to find. What it basically does is provide new "brains" and "connectivity" to your UHD TV, including the HDCP 2.2 needed by the UBD-K8500 UHD Blu-ray player.

Now that I have the SEK-3500 connected between my TV and the UBD-K8500, all is well and I can watch the UHD Blu-ray discs on my 2014 Samsung UHD TV.

Overall I'm happy with my UBD-K8500 (now that I have the SEK-3500). It is pretty much a no-frills UHD Blu-ray player, but it works (with some issues).

The Positives:

1) Good picture quality! When watching UHD Blu-ray discs there is a noticeable improvement over Blu-ray discs for most titles. One nice thing about UHD titles is that there isn't the "upscaling effect" (sort of a blur around objects moving across a background).

2) Fast disc load time! The UHD Blu-ray discs generally take 20 to 40 seconds to load. My first couple of Blu-ray players took two to three times that long to load Blu-ray discs.

3) Usually remembers where it was when playback was interrupted (unless the player crashes, in which case you start from scratch).

4) Nice, easy to read menus.

5) Runs cool.

The Con's.

1) Most Blu-ray players have some sort of display that tells you the disc is loading, or stopped, or at HH:MM:SS in the program, or is in a certain chapter, etc. This player does not. It has a tiny little red dot of a light and a tiny little blue dot of a light and that's it. It REALLY needs a display.

2) It has a very, very basic onscreen display ("Info" display) during playback. I have Blu-ray players of various makes, models, and all of them display more information about playback that the UBD-K8500 does. Some of the displays that are missing are: (a) disc type - UHD / BD / DVD; (b) audio bitrate and codec; (c) video bitrate and codec information; (d) progress in chapter (how many minutes, seconds into the current chapter, or minutes and seconds remaining in current chapter).

3) Fast Forward and Fast Reverse are in 1X increments - no 1X, 2X, 4X, 8X, 16X, 32X - you have 1X, 2X, 3X, 4X, 5X, 6X, 7X.

4) Slow response to Pause or Play from Fast Forward and Fast Reverse. A several year old INSIGNIA Blu-ray player responds faster when trying to back or skip over material than the UBD-8500 does.

5) If it has trouble reading a UHD Blu-ray disc, it is likely to crash. This happens a lot! It happens so frequently that I keep checking for software updates. Unfortunately, my UBD-K8500 is apparently on the latest software release. My current solution is to plug it into a power strip of its own so that I can easily flip the power switch on the power strip to "unplug it" when it crashes, wait 30 seconds, then power it back up.

6) When it crashes there doesn't seem to be any WORKING way of rebooting it from the front panel. Thus, unplugging it or putting it on its own power strip (and thus have its power controlled by an external switch) is the only "reboot" option available.

7) Your HD TV MUST support HDCP 2.2 on a HDMI 2.0 port in order for you to watch UHD Blu-ray discs at full 3840x2160 resolution.

8) An older Blu-ray player I had allowed you to browse your home computer network for SMB (Windows File Sharing and Linux file sharing) available Video, Picture, and Music files. Like so many newer players, this player can only browse "Media Servers", which have serious issues if you have a lot of content on your network.

A couple of things I haven't tested with it are:

A) Playback of UHD content from USB drives. It has a front-panel USB port that appears to be a USB 3.0 port, but I haven't used it. I need to test the USB port with some thumb drives and external hard drives containing UHD content.

B) Playback of UHD content from DATA Blu-ray writable discs. I have many terabytes of UHD content recorded using a Sony AX-100 camcorder, and while most of the time I put the content on USB 3.0 drives, for files under 24 GB (like short "Best Of" summaries) I burn them to DATA Blu-ray discs. I haven't tried reading any of those discs (which work well in computers) with the UBD-K8500.

Despite all the issues I've mentioned, I like this player - it just could be so much better, and maybe the second generation model will be. As it stands I give it about 3.6 stars, and round up to 4 stars.

5 people found this helpful

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JJ Johnson

You can always tell the pioneers, they are the first ones being shot at.

Reviewed in the United States on August 13, 2016

Verified Purchase

4K UHD HDR player from Samsung has done a pretty good job with this state of the art product. I would of normally given them a 3.5 to 4.0 on this product. However, being the first out of the gate really takes some guts so I'm giving them a 5.0 for the extra effort they shown. I bought a unit from amazon at little over half price hoping it was a good unit, but the previous user bailed for what ever reason. It came without a box, but it had a remote, power cord and the K8500 in very good shape. I ended up buying 24 UHD movies from amazon because I like the potential quality of UHD. I'm using a JVC projector (rs600) which only has a peak brightness of 100 to 150 nits. LCD has peak brightness over 300 nits. OLED has peak brightness around 200 + or so. Even with a dim picture, I'm seeing HDR effects with the larger color space (more saturated colors) and better detail. HDR shows up in the highlights (bright part of the picture) in reflections off of water, shiny metals, windows, shiny cars and even reflections off of tiny little beads that are sewn on costumes. These light reflections are brighter than normal and work really well in darker scenes. In brighter scenes, like in Oblivion, there was a scene where one of the drones was scanning for enemies in a dark cave and that light just about seared my eye balls .... wow! So the quality of the movies and the UHD player and TV/projector all have to work well with each other. So far, I'm very happy and will continue to buy more 4k UHD blu ray movies. Best HDR 4k Movie: Gods of Egypt ... for the HDR effects. That movie was designed for HDR prior to filming due to the shiny set designs and great constumes. Just look at all those beads sewn on the costumes. They show a lot of reflections in dark scenes and actually give shape to the actor wearing them. Fantastic. So 5 Stars baby!

2 people found this helpful

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Jesse D.

EDIT: After a few months with the Samsung UBD-K8500 I am not happy...

Reviewed in the United States on November 30, 2016

Verified Purchase

15 people found this helpful

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Edwin Edelman

Sorry Samsung, as a longtime fan I can't really recommend this product.

Reviewed in the United States on January 13, 2018

Verified Purchase

I would consider myself to be a pretty big Samsung fan. All 4 of my televisions right now are Samsung and 2 of them are 4K sets. You could imagine my excitement when I saw that this company was ushering in the first wave of UHD bluray players and I could not wait to check out what native 4K would look like on my nice 65" 4K TV.

My previous Samsung BD-F7500 player was a nice heavy metal brick and felt very well made, so you can imagine how it felt to open the box and feel how cheap and plastic this one was in comparison. Visually there is nothing to write home about with this one other than it has Samsung's weird curved design that they seem to love. No display on the outside other than a few lights to let you know when the player is busy or turned on/off. There's a little plastic tab that hides the USB connector in the front which feels pretty cheap as well. The remote is god awful but thankfully my previous players remote works perfectly with this player and I avoided the headache of dealing with that. The buttons on the player are all touch sensitive and have basic functions but most people will be stuck using that terrible remote unless they have an older remote like I did. It also didn't come with a HDMI cable let alone one that was HDMI 2.0, HDCP 2.2, or High speed which is something that you definitely want when you are trying to get the most out of your 4K equipment. I knew it didn't have one beforehand and picking one up is cheap enough so I was prepared for that. Overall I think I paid over $300 for this and it neither looked nor felt like a premium product.

Now I can't say that this player didn't do what I bought it for. My growing UHD disc collection worked great without exception. I re-purchased a few films that I had already owned on regular bluray to get a comparison on the video quality and I can definitely notice a difference. The upscaling on this player failed to impress (regular DVDs are hideous on this thing to me) but my 4K content looked great and that's what I wanted. So they get a few stars for the fact that they impressed me by showing me what 4K can really do in the visual department.

Now here comes the hard part. My player which is about a year and a half old is starting to show some troubling signs. It still looks great on my TV and it works well for the most part but after using it for a decent amount of time I noticed how slow it loads at times and loud it can get. I've had it lock up on me a few times which required me to pull the plug for a few seconds and plug it back in. Once in a blue it will decide to just open the disc tray and it is behind a piece of tempered glass in my stand so it will just push itself all the way back into its cubby hole. Want to eject the disc? Here's a fun game that wasn't listed anywhere in the manual. Make sure you are quick because sometimes it will decide to close the tray while you are removing a disc. Even better, sometimes you will remove the disc fine but when you insert a new one it will close on it with a nice satisfying crunch. Thankfully the few times I was too slow the disc survived with minimal damage and seems to still work. Sometimes the disc tray likes to play peekaboo with my discs and will eject then immediately close itself back up. I've had it fail to read a few discs that had a few little particles of dust or dirt on it. A quick little wipe with a microfiber cloth and it worked but I was surprised by how such a small bit of dust at times could make it not want to read.

Anyway, as I said in the beginning of my review I would consider myself to be a pretty big Samsung fan. However their newer models of UHD players does not include 3D bluray playback (yes, I know its a dying format but I'd still like to watch the 3D films I own should the mood strike me) which has unfortunately made me look in another direction for what I wanted. I am currently waiting for its replacement to arrive and have decided to go balls out with the Oppo UDP-203 which looks to be an upgrade in every single way other than it lacking any apps for streaming. I don't need that anyway since I've got built in apps on my TV as well as an Roku Ultra 4K streaming device. Maybe one day Samsung will decide to put out a UHD player that looks and performs like a premium product. Until then I'll stick with their TVs but that's about it.

8 people found this helpful

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Nick

So far, so good

Reviewed in the United States on May 16, 2016

Verified Purchase

This is playing hdr movies as advertised so far, as well as upscaling dvd/blu rays to 4k.

Important to note, you MUST have hdmi 2.0a or higher pass through ports on your tv and anything else you wire this to/from to get the full hdr experience. I am using it with an LG OLED65E6P and Yamaha RX-V481 receiver. Other than the HDMI-CEC battles these things like to have with each other, everything is working. ([...]... Simplink and Anynet+ have not played nice together, and the receiver also seems to just be plain confused trying to find the right input on its own. I've also tried a couple universal remotes and had to return them after hours of struggles... I am all ears with a good suggestion on this.)

I've watched the Martian and was overall impressed with the picture quality. My oled is not color calibrated and some of the colors from the scenes on earth did not look as 'natural' as Marco Polo on Netflix in Dolby Vision did to me (only other thing I really have to compare it to so far). The sharpness and smoothness from the native, non-internet streamed 4k was definitely noticeable. Additionally, the scenes on Mars are perfect for showing off the power of HDR, especially when the sun is contrasted against the red martian landscape. My friends and I actually found ourselves squinting a bit it was so bright (I hear the non-oled hdr sets can get even brighter, although in a completely dark room, it was stunning and definitely 'worth every penny,' so to speak.)

So in summary, it's really too early to say how well HDR/4k are going to hold up, but as an early adopter (aka sucker), I'm at least impressed enough to say I think now wasn't a bad time to take the jump. When we get our TV calibrated (roommates and I are moving and going to put it in a blacked-out basement), I may come and update this. A fairly detailed professional review can also be found here: [...]
With better calibration and better/more varied 4k source material, the future is bright (no pun intended) for this device. It will probably be the only 4k player in the US for at least the rest of this year. Considering what you get and how early it is, the prices for OLED/HDR setups are much better than say, plasma/blu ray was at first, but it's still a lot. If you're into A/V and have the cash, it's probably a good pick up for $400; otherwise, you know what they say... patience is probably a virtue.

42 people found this helpful

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To 4K or not to 4K

Reviewed in the United States on March 6, 2017

Verified Purchase

Great price for this player and I am very pleased with it thus far. What I did notice right away was that it dosnt load your bluray disc as fast as the older model Samsung player I have the Samsung BD 7500 which will load in half a second. Picture quality and sound is outstanding. I am not a big 3d fan (not yet) and have only watched (so far) Avatar in 3d but I was impressed with this unit's 3d ability and now I'm interested in trying a few more 3d movies. Only movie I have watched so far in 4K was The Revenant and it was stunning in 4K but to be honest I didn't think the picture quality was that much better than regular blu-ray. That being said if you are on a budget you might be able to save a little money on the older model BD 7500 (that I also love) and will still be very happy with the picture and sound quality of the BD 7500. Don't get me wrong here I am not trying to talk anyone out of purchasing the UBD K8500 like I said its a great unit and am very happy with my purchase, maybe its just me and I was expecting too much from all the hoopla about 4K. I should mention I have this hooked up to a brand new 65 inch Sony XBR X930D UHD 4K TV which replaced my old Samsung 9500 series 52 inch TV. This turned out to be a great pairing by the way Sony & Samsung. If you can get this at the same price it was just before Christmas (under $400) its a no brainer go for it you will not be disappointed.

One person found this helpful

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Paulette E. Menot

Was a gift and and they like it and is working great.

Reviewed in the United States on March 8, 2024

Verified Purchase

Was a gift and have had no complaints about it. They are very happy with it.

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Sleephartha

4k is Awesome.

Reviewed in the United States on March 22, 2016

Verified Purchase

Pros: State of the art picture. Fairly quick disc operations. Slim, attractive, simple interface.
Cons: Jenky remote. Not enough info on the settings and what they do.

If you love an immersive movie experience at home you need to have a 4k setup. The picture is simply mesmerizing. It's important to know at this stage that there are differences in the 4k discs available so if you want to be properly introduced to what this medium can do you need to see the best available. There's a simple list at 4kblurays.com and a helpful article on reddit about the differences. (Also, for those of you fairly in the dark about all this stuff, you need a 4k TV to reap the benefit of 4k blu ray so don't bother unless you have one or are planning to buy one in the very near future.) I've watched the 4k blu rays of The Martian, Sicario, (good examples) and Xmen - Days of Future Past (weak example) on this unit.

When watching The Martian the picture was so crystal clear and smooth, the colors so rich, and the contrast so perfect that I couldn't take my eyes off of the screen. It's a great one for comparison to regular blu ray because there are tons of scenes with monitors and screens of all sizes and distances. You can easily see how every bit of info is razor sharp on the 4k, whether its a wrist monitor, a tiny camera lcd, or a giant NASA control room display, while the blu ray just cant compare.

While watching Sicario I learned a couple things: 1) the bluray version is almost as good on this player as the 4k version (I'm assuming because it is a true 4k recording). 2) You probably don't want to use the Deep Color setting on this player. I say probably because there may be some HT experts who have the equipment or knowledge to utilize it. But I found that it has a horrible effect when the screen is mostly one color and subtle shades thereof, This is most evident at the end of Chapter 1 in Sicario during the initial raid on the house where there is lots of smoke and dust and the screen is mostly shades of white. The color banding is so extreme that it makes the scene look like a pre-hd video. You see clear pixelated blocks of color that the machine is just interpreting poorly. I spent about 30-45 minutes going through my TV and player settings until I found this setting was the problem.

I can't explain why in the 21st century a multi-billion dollar corporation like Samsung can't pay someone for what would likely be a day's worth of work to compose a thorough user-friendly manual and explain some of these settings.

The XMen disc basically looks the same as the bluray unfortunately.

The remote is pretty inexcusable. No backlight so you need to memorize the feel and location of the key buttons, the reverse/ff are dodgy, and I found that the IR receiver wasn't very forgiving either - i had to be aiming pretty clearly at the player (not just the general direction) in order for it to work. This is particularly a problem with the aforementioned rewind/ff function which requires holding down the chapter skip button. It's way too easy to skip vs rewind.

I also recommend the BD setting if you have a Samsung TV. This is basically an additional picture setting (like Natural, Dynamic, etc) that lets the player and TV work together to choose the proper setting. The picture is never too bright, never washed out, and everything is visible as the director intended.

Final Verdict - aside from a couple minor nuisances this player gets the job done and lets you enjoy beautiful 4k at home now which is a really wonderful experience. If you're not in a hurry to jump on the 4k blu ray bandwagon you should just wait. 4k TV prices are dropping, content is pretty minimal right now and will be much better in 6 months to a year with more of the latest movies coming out in 4k like The Revenant and The Hateful Eight, and during that time I'm sure a more refined and probably cheaper player will come out.

6 people found this helpful

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