Top positive review
5.0 out of 5 starsDell Dock WD15 with 180W Adapter, USB Type-C
Reviewed in the United States on July 15, 2017
This review is for the Dell Dock WD15 with 180W Adapter, USB Type-C.
I am very pleased with this dock, but I just recently purchased it and there have been a few BIOS updates to the Dell Precision 5510 and a few firmware updates for the dock, so I may have missed all of the bugs that have been fixed with the earlier software. The BIOS updates for the 5510 are easy to find, the firmware updates for the dock are not as easy. When going to the Dell support site, find the BIOS and driver updates by typing in your Service Tag and searching. Select the option to find the updates yourself and down near the bottom of the page in the "Other ways to find drivers" section and click the link to "Browse all drivers..." and the dock firmware should be in there under WD15.
Once the firmware and BIOS are updated, the dock seems to work very well. The only issues I have found with it are when I plug the USB-C cable in, the laptop starts up if it was off and my monitors display the correct screens, but my USB keyboard doesn't work until I get past the Bitlocker screen. This means I have to open the laptop, use the laptop keyboard to type my Bitlocker password, then close my laptop screen to go back to my dual monitor setup. This results in another minor issue that occurs rarely. After closing the laptop, only one of my screens is working, so I go to the display options and see it still considers the laptop screen one of my screens, so I have to open my laptop and close it again to get the laptop to recognize the screen is closed.
Other than that it works great. I have two of them, one for home and one for work. My home one uses the Mini-DP and the HDMI for video, Ethernet, USB for keyboard and mouse on the back, and USB on the front for an external hard drive. My work one uses the HDMI and VGA for video, Ethernet, a USB hub on my monitor that has keyboard, mouse, and USB headset, plus an Engineering tool on the back ports, USB on the front for an external hard drive and USB memory. So each are fully loaded and I have not had any display issues (other than the easily recoverable one I mentioned), speed issues to the external drives, or connection issues to the external Engineering tool I interface with.
The only other downside is, I just got a new personal laptop around the same time (Dell Latitude E5570) that I thought would be compatible with the dock (since it is mentioned on the Dell WD15 website), but it isn't. The E5570 I have only supports the old E-port docking station, which I still have, but now I have to use both and switch my monitors, keyboard, and mouse back and forth. Using and old KVM and a couple HDMI switches made it easier, but not flawless.
