Amazon.com: Customer reviews: Arteck Car Mount, Universal Mobile Phone Car Mount Holder 360° Rotation for Auto Windshield and Dash, for Cell Phones Apple iPhone 15, 15 Pro, 15 Pro Max, 14, 13, 12, 11, SE, Android Cellphone, GPS

Top positive review

Works great

Reviewed in the United States on August 2, 2016

Works great if you don't use a phone case. Unfortunately I do and it won't even hold my phone for a second. I like the design and suction pretty well on a flat surface. If your dash has ridges/grove, invest in a adhesive dash disk or the AmazonBasic GPS dashboard mount.

One person found this helpful

Top critical review

Critical reviews›

Legalmavan

Don't Bother

Reviewed in the United States on October 26, 2023

I finally installed this on my dashboard. There is no button or release to expand the arms to put the phone in place. It is very difficult to pry them far enough apart to fit my Google Pixel phone. Once in, it is so low the bottom of my phone hits the dash. While driving, I needed to wake up the screen. It wouldn't activate and when I tilted the angle to get directions the entire thing pulled off the dash - still clamped around my phone. I hate this. It was a complete waste of money. I can't return because the widow for returns is closed.

16,459 total ratings, 3,856 with reviews

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From the United States

OMS916

Works great

Reviewed in the United States on August 2, 2016

Verified Purchase

One person found this helpful

Helpful

wasting money

Great Product. Greater Customer Service

Reviewed in the United States on August 9, 2023

Verified Purchase

*Not gonna deny that I thought the sticky glue at the bottom could've been stronger but have to say that their Customer Service is Par Excellence.
*Sent me a replacement on the double quick and kept checking if everything was ok.
*Never seen this kind of committed customer service team.
*If you are looking at any of their competitors, DON"T. Ypu won't find better Products or Better Customer Service than Arteck.
*Arteck is Outstanding
and Yes, I have never written such glowing tributes for any company, before.

Helpful

Giselle

Difficult

Reviewed in the United States on October 1, 2021

Color: BlackVerified Purchase

The first problem with this phone mount is that it literally cannot grip my phone with the case on. I have tried using it with multiple cases on my iPhone 8 Plus and it could never grip them. Having to take my phone out of the case everytime I wanted to use the gps was a pain.

Secondly, after less than a year it broke. The grip disconnected from the body of the mount so I can’t even use it. The suction and adhesion are so strong that it literally BROKE my center dashboard that’s connected to the entertainment system when I tried to remove it. Honestly not worth it.

update: The support team was extremely helpful and nice about my issues with the phone mount. If you have a smaller phone version than the 8 plus this mount will likely work fine, and I would be extremely careful if you ever decide to remove it.

3 people found this helpful

Helpful

Darrell Tomilson

Simple and works

Reviewed in the United States on January 14, 2023

Color: BlackVerified Purchase

Have had a few of these. This is by far the best. Has a good grip on the phone. Steady as well. Installed on the dash a few months ago and still there. Would definitely buy again

Helpful

Legalmavan

Don't Bother

Reviewed in the United States on October 26, 2023

Color: BlackVerified Purchase

Helpful

Brent L.

Cheap Plastic. Broke!

Reviewed in the United States on July 23, 2016

Color: BlackVerified Purchase

EDIT: I'm increasing the rating to 2 stars because the seller has informed me they will send another unit free of charge. Maybe I received a faulty device so they are replacing it at no cost to me. The emails so far are very professional. I will update again when I get the new unit and test it out for awhile.
EDIT 2: Replacement came very fast. Have not driven much recently but I will update again once I test how new model is working out.

Cheap plastic. It broke after 2nd car ride with phone on mount.

Pros
- Looks decent
- Only 10 bucks
- Mount clamp things hold phone in place very well
- Pivot mechanism seems to work pretty well.
Cons
- The suction cup has a piece of plastic that appears to be very cheaply made. Halfway through the 2nd car ride with phone in mount the piece broke and fell off my windshield. It's the central column piece on the inside of the suction mechanism. If your car has a rough ride and your phone is "heavy" I guess this would cause strain on it and cause it to snap.
- The clamp things that hold your phone in place have a cushion padding type deal that is basically just glued in place. They are falling off the mount but luckily I can just push them back in place and they will re-stick for awhile.

There is a spring on the inside of the suction cup area that I assume makes it easier to take the mount off to move its location. I took it out and tried to superglue the other part back together to see if this will make it usable again. If not, the device looks like I can custom mod it with some sort of velcro strips to get it to stay in place on my car. Overall I'm not too happy with this purchase :(

2 people found this helpful

Helpful

Thomas C.

Surpassed my expectations!

Reviewed in the United States on February 22, 2021

Color: BlackVerified Purchase

WOW!! Finally have a phone holder that actually performs as stated! Grips on my dashboard like it has super glue for adhesive although it doesn't. When I purchased this product I was looking for a holder that didn't vibrate and shake to the point it was difficult to view what was on the screen. Not only did it not shake or vibrate, it easily mounted on my dashboard like no other phone holder I have ever had. By far the best holder you can purchase especially for the price. I'm definitely going to buy a few more for friends and family. Awesome product.

One person found this helpful

Helpful

Ivan Enriquez

This one has lasted the longest

Reviewed in the United States on January 18, 2023

Color: BlackVerified Purchase

I've been through so many of these not this one in particular, this one is the only one that hasn't lost its suction power and looks pretty cool 100% love it

One person found this helpful

Helpful

Pamela J. Honeycutt

Poor durability--Excellent customer service

Reviewed in the United States on August 27, 2016

Color: BlackVerified Purchase

I bought this mount to use my cell phone as a GPS. I loved it initially and would have given it 5 stars, but.... On my second trip with it, I had to wait outside my daughter's camp for 2 hours in 100+ degree heat for the gate to open. On the way home, I noticed that the mount was loose and wobbly. On my next trip it fell apart completely, and I found that the wobbliness was due to the suction cup's having separated completely into two pieces where it attached to the plastic mounting arm (the small ring that connected to the plastic arm and the rest of the section cup) . Even though it functioned as claimed, it's lack of durability is unacceptable, even for an inexpensive mount. ADDENDUM: Artek reached out to me after I posted my review. They requested pictures of my dysfunctional mount to help them figure out what went wrong so that they could modify their product, and they are replacing my mount for free under warranty. On reexamining the mount while taking the pictures, it appears that the suction cup did not separate from two pieces, but that the attachment of the suction cup to the mount did not survive the extreme temperatures outside of camp. That issue needs to be addressed, which it is clear that Artek will be doing. As noted above, I loved the design of this mount and was disappointed only by its poor durability. I applaud Artek for their efforts to improve this product and their excellent attention to their customers.

7 people found this helpful

Helpful

Nirvana Skies

Really strong springs

Reviewed in the United States on April 21, 2023

Color: BlackVerified Purchase

The springs holding the clamps for the phone are *really* strong. I think they're a little too strong because I struggle with them often. But it is better than having the phone fall out, I suppose.

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Arteck Car Mount, Universal Mobile Phone Car Mount Holder 360° Rotation for Auto Windshield and Dash, for Cell Phones Apple iPhone 15, 15 Pro, 15 Pro Max, 14, 13, 12, 11, SE, Android Cellphone, GPS

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Arteck Car Mount, Universal Mobile Phone Car Mount Holder 360° Rotation for Auto Windshield and Dash, for Cell Phones Apple iPhone 15, 15 Pro, 15 Pro Max, 14, 13, 12, 11, SE, Android Cellphone, GPS

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