Amazon.com: Customer reviews: Motorola Moto G4 Plus XT1642 16GB Single-SIM (GSM Only, No CDMA) Smartphone - International Version with No Warranty (Black)

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D Farmer

Unbeatable Smart Phone for the Money

Reviewed in the United Kingdom on August 12, 2016

Excellent smart phone with an incredible specification for the money (£199.00 when I bought it). This is listed as an Amazon exclusive and at the moment Amazon seems to be the only way to buy the Moto G4 Plus for less than £200.00. On Motorola's website it's £229.00 with 32GB of internal storage. The exclusive to Amazon Moto G4 Plus has 16GB of internal storage so it's cheaper.

It comes with the latest version of Android Marshmallow which is excellent. It's a cleaner version of Android than most phones run so you won't have lots of bloatware slowing your phone down.

The sim card slot holds a Micro Sim or Nano Sim (adapter supplied).

The phone has a lovely 5.5 inch screen which seems to fill the whole body. It looks as big as an iPhone 6. It makes my old Samsung S5 look small. Because it's bigger you may find that one handed operation isn't quite as easy as your old phone.

The camera is excellent - 16mp on the back (G4 Plus only) and 5mp on the front (widescreen for perfect group selfies). I've seen some recent tests where the camera out performs the iPhone 6 camera, rendering clearer and sharper pictures with lovely natural colours.

Memory is easily expanded with a MicroSD card up to 32GB. A great feature of Marshmallow is that you can now use your MicroSD card as additional storage for things like photos and video, or merge it with the system memory to gain more space for apps. Once you merge the card and use it as internal memory it can't be read by others devices. If you don't have a very fast card you may find that you'll get a warning that the card is too slow and app performance may be affected. If you get this then either change the card for a faster one or just use the card for external storage for photos and video like I did. The card I tried was a class 10 card and this still wasn't fast enough so please take note and do some research before buying a memory card.

The finger print scanner is excellent. It'll unlock your phone in a fraction of a second and will save you a sore thumb from constantly tapping in your pin code. It's only available on the G4 Plus but it really is worth it and has worked 100% of the time for me. It'll lock you out for a short period if you swipe a finger print it doesn't recognize 5 times (about a 30 second lock out). A longer period if you swipe many more incorrect finger prints (about an hour I've read but I've not tested this). This helps stop thieves using brute force attacks to gain entry to your phone. It's nothing to worry about as the scanner is incredibly accurate and reliable.

A rapid charger is supplied which is supposed to give your phone around 6 hours of useful charge in 15 minutes (untested by me). It really is worth paying the extra for the G4 Plus because you get the rapid charger (worth around £25.00) , the better rear camera and the finger print scanner.

This is a fantastic 'budget' smart phone which has comparable specifications to phones three times as expensive. It has an excellent Android version and superb camera, screen size, screen quality, memory, ram, and processor. I've gone from the Samsung S5 to the Moto G4 and the difference is amazing. I was considering the iPhone 6 but cant see the benefit over this for the money. Highly recommended.

226 people found this helpful

Justin

Good all-rounded phone with a couple of faults

Reviewed in the United Kingdom on January 2, 2018

Verified Purchase

I’ll start by saying that this phone will probably suffice for the majority of people. It is definitely middle of the road in many aspects but that is not a bad thing. For the price, it is very good. I will try save you all the research I put into this phone and share my experiences with you. Hopefully I answer some questions for you which I had prior to purchasing this phone.

Storage:
This phones storage is very flexible as you can put up to 128GB of storage into it which is great. I opted for the 16GB but it has been perfect for me. I have failed to get through the 16GB so far but I decided to purchase a 32GB SD card to make sure I don’t run out. To be honest, 32GB or 64GB would be more standard in today’s standards and if you download a lot of videos, you will require more space.

Value:
The price of this phone will probably be the deciding factor in the purchase of this phone as it was for me. This phone can be found at very good value and for what you get, it is so worthwhile. I grabbed it for less than 100£ second hand on Black Friday, but the normal price seems to hover around 165£ which is still good value. If you can get it for much less than that, I would highly recommend doing so as you get a fully functioning phone for a great price.

Screen size:
Don’t be surprised by the very large screen. 5.5 inches is actually very big but Moto use as much screen with very little above and below the screen. I have well gotten used to it. Surprisingly, when I compared it to an IPhone 6Plus, the screen was exactly the same size but the phones itself was a bit smaller. Because of that, you get a bigger screen without compromising the size.

Battery:
The battery is fine but it doesn’t always last the whole day. I usually need to bring my charger with me but that is not much of an issue because the fast turbo charging is brilliant. It’s very handy being able to charge the phone fully in just over an hour. This is a feature that would be useful to anyone and could save you hours of waiting for your phone to charge.

Speeds:
I have not had any major problems like the screen turning off prematurely or it crashing because of a lower processing power. Almost all apps have worked fine although, there are some apps which do not work at the speeds expected of another flagship phone as I have compared it to the likes of the Samsung S6.

Screen:
The screen often doesn’t compare well to the likes of the iPhone. When I open the camera it is extremely slow to respond to movement so a video isn’t very fast in terms of frames per second although it is 16 megapixels which is actually very good for a middle class phone so taking still pictures will be fine.

Software:
The stock Android experience is great with no ads to annoy you. I love the Moto notifications as it is very simple to view notifications without unlocking the phone. Also, the Moto actions are great and I use them a lot. For example you just have to chop twice for the flashlight and twist twice for the camera. The fingerprint scanner is brilliant and it is definitely quicker than any Samsung or iPhone to unlock. One big bonus is that this phone will soon be upgraded to Android Oreo which is great. That makes it almost in line with other Android flagship smartphones in terms of software.

Home button?
One flaw in the fingerprint scanner is that it doesn’t double as a home button which makes no sense but to solve that problem I realised that you can download an app to fix that called Fingerprint actions.

Ratings:
Storage: 9/10
Value: 8/10
Screen size: 9/10
Speeds: 6/10
Screen: 7/10
Software: 8/10
OVERALL: 8/10 (4/5 stars)

To sum it up, this phone has been great for me so far. I would definitely recommend it to anyone who wants good value yet get great features. You definitely won’t be able to run demanding apps at high speeds but the speed is fine for me. I was very happy with my purchase and I’m sure you won’t be disappointed. I will update if I have any more comments.

36 people found this helpful

Andy

Initial impressions - very good

Reviewed in the United Kingdom on July 11, 2016

Verified Purchase

I received the Moto G4 Plus from Amazon three days ago. Initial setup was fairly straightforward, transferring my settings from my previous Android phone in just a couple of mins. Android 6 now incorporates any added memory (on micro SD card) into the phone's internal memory, which is a cheap way of getting an awful lot of storage space. Downloading my apps and data then took a couple of hours over a fast fibre broadband connection. A few apps didn't download - I'm not sure why, perhaps they are not yet compatible with Android 6 (marshmallow). The android restore process didn't restore my previous home screens, but that didn't take too long. Registering a few digits for the fingerprint sensor was very easy, but only the plus version has the sensor.

So for my first impressions. The phone is a bit bigger than my previous one, with a 5.5 inch screen (diagonally). However, despite the large screen, the phone is only a little wider and taller than my daughter's iPhone 6s and feels lighter. The screen is bright and very clear, even in bright ambient light. The touch screen is very responsive and screens scroll smoothly, with no noticeable delay. Apps load and run quickly, even if 20+ are already running. I am sure that having 2GB RAM helps make the phone so responsive. Sounds are all clear and easily audible from the single, front facing speaker. People I ring say that my voice is clear and I haven't had any difficulty hearing them - even when standing next to a busy road. Connection to my phone network seems robust, but I haven't yet had a chance to test the phone in any area or buildings known to have a weak signal. The enhanced (16 megapixel) camera takes nice photographs and it is easy to adjust the settings. The fingerprint sensor is sensational - just touch the sensor momentarily and the phone opens up, ready to use. The fingerprint sensor allows me to log into banking apps too. For safety's sake, you can setup a good old fashioned PIN for days when you have a plaster on your finger. Finally, the phone comes with a turbo charger, that pumps in enough charge for 6hr use after just 15min plugged into the mains. However, the phone also charges well using a standard micro USB lead, so my old chargers aren't yet redundant.

There are a few negatives. Firstly, Motorola have done away with the waterproofing which was present on the G3 and made the G4 just splashproof. Pity, but I don't make a habit of going diving or dropping phones into the bath, so hopefully this omission won't matter too much - although I really hope it is still safe to use the phone outdoors in light rain. Secondly, Motorola have omitted an NFC chip, so Android pay will never work on this phone. I don't think that matters too much either. Thirdly, there is no compass hardware, so compass apps won"t work. Some reviewers have reported some heating issues, but I haven't noticed this so far. The Amazon description mentions dual SIM, but don't be fooled - this is a SINGLE SIM phone that comes with one micro SIM slot and a nano SIM adapter to fit into it - if needed. If you want a true DUAL SIM version, you'll need to order your G4 direct (online) from Motorola.

Overall, my first impressions of the Motorola G4 Plus are very good indeed. The Amazon version which I bought has 2GB RAM and 16GB internal storage for £199. I added a fast 32GB micro SD card, to give me a total of 48GB internal memory, which is vastly more than I need. The total cost was about a third of the iPhone 6s, with virtually identical features. In my opinion, the Motorola G4 plus is well worth considering.

UPDATE: I have been using the phone for several days now. It has been giving me much improved (stronger, more reliable) 4G connection, particularly in buildings, compared to my last phone. I have also connected it via WiFi to gigabit (yes - 995mbps) fibre broadband and the G4 was able to sustain astonishing data rates (well over 100mbps up and down). I was hoping to attach a screenshot demonstrating this, but can't work out how to do it, so you'll have to take this from me!

The more I use this phone, the more I like it. It is without doubt the best phone I have ever used.

60 people found this helpful

Amazon Customer

Moto G4 plus - excellent phone

Reviewed in the United Kingdom on October 19, 2016

Verified Purchase

Moto G4 plus; Update after 10 months use - overall the phone has been excellent, but a few niggles have emerged - the power and volume buttons have both come out and I've now lost the power button which is a pain. The other niggle is when charging the phone goes haywire when on - like someone is randomly touching the screen - this can result in random calls to people and settings being changed - especially annoying when I can't turn it off as the power button is gone. It also gets quite hot sometimes - I can't correlate this with any particular app. For these reasons I've reduced the score from 5 to 4 stars.

Initial review - I’ve had this phone for nearly two weeks now. The handset is excellent, and battery life is great – my fairly new Blu Life Mark (wouldn’t recommend), struggled to keep up with typed input and the battery only lasted until mid afternoon after a full night on charge, which sometimes didn’t bring the charge up to more than 90%. By contrast, this moto will last for pretty much a couple of days and charges in a few hours. The OS is good, and the lack of bloatware which can’t be deleted, again sets it apart from other phones. Camera is great too. Only downside is the lack of compass – I needed to use google maps to navigate to an office in a city – not having the map automatically orientate itself to show the direction of travel being up the screen wasn’t helpful. Not sure why a compass would facilitate this, so may be my settings in Google maps. I was dubious about the fingerprint lock, but it’s quick and easy to set up, and so far is 100% reliable. Overall, so far I can’t fault this phone.

3 people found this helpful

Dedubya

Moto G4 Plus Dual Sim - 3G+4G on both sims together!

Reviewed in the United Kingdom on July 10, 2016

Verified Purchase

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Moto G4 Plus Dual Sim - I got mine direct from Motorola and it has dual SIM. If you're a dual sim user there's a big improvement......read on......

I've owned the Moto Defy, Moto G 1st Gen, Moto G 2nd gen dual Sim, Moto X Play dual Sim and now I have the Moto G4 Plus dual Sim and here's my review:

Positives: Reasonable build quality, decent screen image, good call quality, reasonable mono 'loudspeaker', bright colourful screen, decent reception, camera pretty decent, video seems ok, fingerprint scanner is great, so very easy to unlock a pin protected phone with a finger or thumb, ideal when driving (joke!), performance of apps seems good, no idea about games,

Dual sim - now this may be a deal maker for many dual sim users - BOTH sims can be 3G at the same time or 4G and 3G at the same time, this is a massive improvement if you're a Three network user - nearly all dual SIm phones can only allow 3G/4G on one sim and the other sim is 2G only - this phone allows both sims to be 3G at the same time or 4G and 3G at same time (cannot be 4G on both) - only one sim can do voice and data while the other Sim is voice only, but it is still much more flexible than nearly all other dual sim phones. Video attached showing the 3G and 4G working together at the same time.

Cons:
No compass, arrgh that's a bit annoying if you wander off the beaten track and need a compass for navigation and can't rely on GPS and/or a network connection. No NFC (no problem for me), slightly larger than the Moto X Play but same screen size, almost too big for one handed use but just about ok for my hands. (your hands may be different!), Turbocharger comes with the G4Plus but not the G4, it can get warm, some seem to suffer with heat problems, I had one instance where using the camera made the phone reboot, but only happened once.

It's a big improvement from the Moto G 2nd gen dual sim, better in nearly every possible way, but much less of an improvement over the Moto X Play which is really a slightly better phone in most respects, except for the dual sim feature mentioned above.

Video attached seems to be not displaying well so it's on Youtube, search for "moto g4 dual sim 3g+4g together"

13 people found this helpful

Gantelope

Fantastic phone, fast, superb features and display.

Reviewed in the United Kingdom on February 8, 2017

Verified Purchase

What's not to like about this phone? It's brilliant. Can't see why anyone would spend 3 times as much on a "flagship" model. There are some compromises - more on that later. I have the second generation Moto G 4G and have been happy with it but it's 1GB of RAM and 8GB of internal flash was starting to slow it down. No such problems with the Moto G4 Plus. As I mentioned there have been compromises made. There's no NFC so Android Pay is not an option. For me this is not a problem as I don't leave the house with my wallet. My main concern with this phone was that it only has 16GB of internal flash. But, as it runs Android Marshmallow you can pop in a micro SD card and set it to be used as internal memory. No need to manually locate some apps to the card as with previous versions of Android. I have put in a 64GB Sandisk Ultra card and it is working well. The phone warns that it might run slower using this type of memory but I have seen no sign of this. With 2GB of RAM apps start quickly and there's no problem switching back and forth between apps. At the moment RAM allocation is showing as 65% so plenty of overhead.

The phone supports Android Daydream and also gestures. So, taking the phone out of your pocket turns on the screen showing the clock and any notifications. No need to press any buttons to check for that message. A couple of shakes of the wrist starts the camera as does hitting the power button twice. Haven't had a chance to put the camera through its paces yet but reviews have been positive.

The fingerprint recognition works so well. Once you have a phone with this feature you won't want to go back.
The phone is quite large but you get used to it quickly. No problem with it in my jeans front pocket.
The screen is both bright and sharp.

All in all a no-brainer really. What else is out there that packs in as much as this phone for the price? I can't see how you can be disappointed.

One person found this helpful

BorisT

My new buddy

Reviewed in the United Kingdom on October 22, 2016

Verified Purchase

Just as to start off, this is my 2nd Motorola device that I owned so far. After my MotoX getting a broken screen, and using a Sony Xperia Z of first generation for a while, I have decided it was time to get a new phone. Have been using the MotoG4 plus for a week now, and can not fault in any way. I have never owned a flagship phone, so can't compare to them. But comparing to the other devices I have own, this is by far the best. Before my phone arrived, I started reading the reviews on the internet, and found many of them saying that phone overheats in charge and normal use, so I started being worried, but gave it a shot, and happy to have done so.
First: battery - have charged my phone 3 times in 6 days, so it would hold about 48 hours of normal use - calls/Viber/Google browsing/some Youtube, fast charge in about 1 hour 30 mins.
Second: performance - no issues in daily tasks , never got frozen so far. Can not judge regarding the gaming's or high res graphics as I do not have time for them.
Third: display - nice crisp colors, display just ideal size, even though may seem big at first, and fit easily in my jeans pockets and in my hands, but that would not fit youngsters skinny jeans style, but there are not many phones that would actually fit into their pockets I think.
Four: sound - phone has only one front speaker, but I found it having a discussion cent sound, no distortion at high volumes. Oh yeah, first hour of use, there was a hissing sound when making or taking calls, but then it disappeared, so all fine.
Five: cameras - good pictures quality from normal user point of view, can not judge as a professional photographer.
Six: design and android - I always liked simple design, and clean operating system. There is absolutely no bloatware coming with it, which I like. Design Your own home screens.
All together , I am happy to have bought a decent phone for a decent price, as I do not really trust the all Chinese phones on the market now. And yes, You get a 500 mb software update on Your first power on.

56 people found this helpful

Amazon Customer

Best Budget Phablet ?

Reviewed in the United Kingdom on December 6, 2016

Verified Purchase

My last phone was a Moto X & ever since I realised that you can get better bang for buck with budget smartphone without breaking the bank instead of paying a used car worth of money for a big brand name for a phone ... Now Motorola (in partner with lenevo) has brought out it's 4th gen & this has to be the best budget phablet you can get ... Why it's nearly a phablet is cause of the obvious reasons , the size of the screen ... The camera in this is a really nice touch too even though I don't think it's worth that extra bit compared to the normal g4 , I haven't seen much of a difference.... I liked the fingerprint scanner which is a nice added bonus but I realised it's not really secure if you fall asleep cause someone can easily lift your finger & open it then ... I do miss the dual facing speakers I had in my old moto phone & i was a little annoyed to find out that Motorola only supports Chromecast (it will play with the roku app but you won't be able to mirror everything on this phone) .... Overall if your looking for something big to watch things on, play games, future new tec & you are sticking with a budget then this is the best you'll see for a while (until the next phone)

ICK

Absolutely fantastic - can't buy anything better for that price - EDIT: until it goes mad!!!

Reviewed in the United Kingdom on January 6, 2017

Verified Purchase

It is literally the best phone for this money. If you can live with the absent NFC, you cannot buy anything better.

I had an old pay monthly contract, where I got all you can eat data for relatively low fee. The operater refused to upgrade my 4 year old phone, unless I doubled my monthly fees. I made the maths, buying this phone would pay off in a year.

To the phone itself:
Screen is brilliant
Cameras, both front and rear work awesome, deliver great pictures.
No shit software on it, comes clean. This may be annoying for some though, as you have to dig in playstore to find things like gallery, music player etc. apps.
2GB RAM means you don't have any problems running multiple apps, 16 GB memory is more than enough for somebody like me with a max of 10-15 apps on the phone.
Fingerprint reader works really well.

I cannot find anything negative to mention. It is quite large, so this may be an issue for small hands, or if you are operating it with one hand.

There is the issue with ghost touch which you may have read. Happened once to me, while phone was connected to laptop, and actually lying next to it. May happen while charging as well. In any case, put some distance between the power source to avoid magnetic interference, problem's solved, no big deal.

Nevertheless, very very happy with the purchase.

EDIT: This is an edit almost 2 years after I bought this. At about 1 year, the phone started showing increasingly the so-called "ghost-touch" problem. This problem has intensified up until last month when the phone became simply unusuable as whenever the screen was on, it was jumping and flickering. You may argue that you'd change your phone anyway after 2 years, yet it shouldn't be because the old one becomes unusable. This was particularly bad during a Scotland trip 3 months ago when I wanted to use the phone as a navigation but it totally went mad on the map, showing the whole world suddenly, zooming in and out etc. As of this week, I had the phones screen changed to get to my pictures inside and copy them to the computer.

More importantly, Motorola simply failed to date to solve this issue and/or explain why it is happening. Initially I wanted to go for the Moto G6, but recent entries on Lenovo/Moto forums indicate that some ghost touch issues happen on G6 models as well, so as of this week I bought a phone from another brand. Until there is an official explanation from Motorola about why this has happened and they have sorted it out, I will not buy from them anymore.

It is actually very disappointing as as shown in my previous review, the rest of the phone was near perfect for me.

3 people found this helpful

MichaelS

This was returned for a replacement which was fine, it came with the turbocharger (important

Reviewed in the United Kingdom on April 30, 2018

Verified Purchase

Bought "used" for £115 form amazon warehouse
The first one still had accounts linked to it so obviously not refurbished correctly.
This was returned for a replacement which was fine, it came with the turbocharger (important, see below).

It updated to latest android almost immediately.

I like the phone, bright screen, in poor coverage areas I get better mobile signal than my Samsung S5.
There's very few pre-installed (rubbish) apps which is great, just install what you like to use.
The fingerprint lock is excellent, just place your thumb / finger on it and it opens instantly as opposed to the dire S5 method of wiping your thumb over the sensor and it continually failing to be recognised.
GPS works well.
Memory is not bad but I've added a 64Gb card which it supports.

One downside is ghost touching, there is a big debate on this with a multiplicity of claimed "cures".
Mine only does it if I'm using it while it's charging, but then only when using standard USB chargers (I've tried various ones with different current outputs); it doesn't do it when charging using the turbocharger that came with it.
Others are lack of NFC and compass but neither are very important to me.

So 1 star knocked off for those but for the money it's a great mobile.

3 people found this helpful

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