Amazon.com: Customer reviews: Transcend TS32GDPB20A Body Security Camera, Black

Top positive review

Great product.

Reviewed in the United States on July 8, 2019

We have been using Transcend for about two years now. Each officer that is on duty, wears the body camera. It is easy to get the footage off of the camera and the life span so far is great. Only issue we have had is officers breaking the clips that hold onto the uniform.

Top critical review

Critical reviews›

A.J.S III

Buyer Beware, not a dependable product

Reviewed in the United States on June 14, 2017

Buyer Beware. The product itself is a great idea and the camera and audio works well. The Transcend software and customer support are beyond horrible. The customer support is a voicemail that never gets answered. We have left 10 messages since April 2017. The software does not work on Windows 7 or 10 machines and when you get it up, it immediately crashes. Now I know you may be thinking this guy is just an idiot who couldn't get it to work... We have had three IT technicians working on this thing and all have laughed saying its a waste of money. This camera was bought by and for a business and we had intended to purchase many for our employees. I will say that if you are computer saavy you can get this to download and save through windows player. However, for a business that is a large waste of time and payroll. Save your money and spend it on a Panasonic or AXON, no headaches and they perform as promised.

7 people found this helpful

144 total ratings, 67 with reviews

There was a problem filtering reviews right now. Please try again later.

From the United States

Robert Taylor

Great product.

Reviewed in the United States on July 8, 2019

Verified Purchase

Helpful

Scott B.

Nice Body Camera: Great video resolution

Reviewed in the United States on June 17, 2018

Verified Purchase

Have been using this camera for the past few months as a private investigator. Pros's - Camera is easy to use with 1 touch operation, has great resolution, after updated firmware the ability to add custom text with the time and date stamp, long battery life, ability to turn off front led.
Cons- Led on the top of the unit will notify the user of low battery or low memory but does not notify or confirm that the unit is recording. To overcome this I tap the photo button to confirm that the unit is recording with an audible beep since I have opted to shut the front led off.
Over the past few years I have utilized several body cameras, this unit overall so far has been the best one as far as quality, features such as adding my business name to the time stamp and video resolution. It was a great purchase.
I noticed some reviewers mentioned that they had issues running the program on Windows 10. All four of my business computers are Windows 10 machines and run the configuration program just fine. I believe the issue the reviewers experience is that Windows may notify them to run the program as an administrator, if that is the case right click on the program icon and select Run As Administrator it will then open.

5 people found this helpful

Helpful

Darrell

My take on this product.

Reviewed in the United States on March 22, 2017

Verified Purchase

I work as a transit security officer. This camera has proved useful with recording my encounters with the people I have to deal with. The recordings are in HD in 1080p at 30fps. The two things that I dislike about this product is the app and the device's discretion. When you press record, there will be a loud audible tone which let's you and the people around you know that the device is on and recording. Also a red LED will turn on as well, which signifies your device is on and recording. As a security officer, if you are trying to be discrete. I suggest covering up the LED with a pieace of black tape and hit record before you respond to wherever it is you are headed. You also cannot delete videos on your phone using the app. You have to plug the device into the computer and do it there.

4 people found this helpful

Helpful

A.J.S III

Buyer Beware, not a dependable product

Reviewed in the United States on June 14, 2017

Verified Purchase

7 people found this helpful

Helpful

BCWI

This camera takes good video and audio

Reviewed in the United States on February 23, 2017

Verified Purchase

This camera takes good video and audio. It has a durable feel to it and the clip appears sturdy. This camera does have one major flaw though, it does not have any indicator on the top of the unit to let the user know that it is in operation while it is being worn. So if you are in a noisy environment you cannot hear the beep to tell if you held the button long enough to activate/deactivate it. It does have an LED on the top of the unit, but that only illuminates when the camera is charging or uploading data to a computer. There is an LED on the front of the unit to let others know you are recording.

I did send an email to Transcend informing them of this issue and suggested a firmware update to utilize the existing LED on the top of the unit. They replied, but did not give a direct answer if the issue would be addressed.

3 people found this helpful

Helpful

Mike simicich

Great product

Reviewed in the United States on January 17, 2019

Verified Purchase

Works great and perfect for security or law enforcement.

One person found this helpful

Helpful

Kevin Hersha

Five Stars

Reviewed in the United States on January 8, 2017

Verified Purchase

Video quality and large, strong clip makes this a winner.

2 people found this helpful

Helpful

Prime Citizen 5862

Good audio video, but beware glitches

Reviewed in the United States on June 13, 2019

Verified Purchase

Pros: Good audio and video quality, better than some of the other bodycameras I've worn. I did not have issues using the downloadable toolkit. The one button interface was easy to use and I never had issues with it.

Cons: After about two months the USB-3.5mm jack stopped working and gave me a Code 43 error. I tried multiple fixes on multiple computers before giving up and taking it to an IT specialist. They weren't able to get it working either, and I'm not sure what caused it to randomly stop working. On the upside, the WiFi download app worked and I was able to get videos I needed off the device that way.
Other con is battery life. You'll need a charging source nearby for extended us. If you use it for patrol work you should be able to charge it in your car.

Helpful

Xzavier G.

Great Bodycam

Reviewed in the United States on May 19, 2018

Verified Purchase

The media could not be loaded.

Great camera, easy to use, good quality video for what I need. Gave it four stars because the clip could be a lot stronger.

2 people found this helpful

Helpful

Dasmokyngun

Decent but not great

Reviewed in the United States on September 3, 2016

Verified Purchase

Overall good value for the price but clumsy user interphase. Also takes several seconds of depressing record button for activation which seems excessive and makes a loud beep on activation/deactivation which is not able to be turned off. solid/rugged product, but lots of room for improvement.

9 people found this helpful

Helpful

Questions? Get fast answers from reviewers

Need customer service?

‹ See all details for Transcend TS32GDPB20A Body Security Camera, Black

5 star
4 star
3 star
2 star
1 star

Transcend TS32GDPB20A Body Security Camera, Black

›

Customer reviews

Customer reviews

Transcend TS32GDPB20A Body Security Camera, Black

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

Transcend TS32GDPB20A Body Security Camera, Black › Customer reviews

Customer reviews

Transcend TS32GDPB20A Body Security Camera, Black

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

Transcend TS32GDPB20A Body Security Camera, Black

›

Customer reviews