Amazon.com: Customer reviews: Acer Switch Alpha 12 SA5-271-57DS 12" Quad HD Touchscreen Detachable Notebook Computer, Intel Core i5-6200U 2.3GHz, 8GB RAM, 128GB SSD, Windows 10

Top positive review

Great machine!

Reviewed in the United States on October 29, 2016

I've been using this computer as my daily work/school computer for awhile now. I have to say that it has been absolutely an amazing machine.
I got the intel i5
8gb ram
128ssd - expandable
2160x1440 resolution
Liquid cooled
Backlit keyboard.
USB 3.1 type c

It's quick, portable and overall a great experience.

Cons: The only negative things I've found on the Acer switch alpha 12 is the small storage capacity of the ssd which is expandable but still 128gb is not enough. You can get a bigger ssd but that costs around 800-900 dollars. The other issue I've found is the touchpad. It isn't the most accurate, still usable but not the absolute best. If ur finger has any moisture it won't work at all. Things to consider before purchase.

3 people found this helpful

Top critical review

Critical reviews›

Amazon Customer

Computer came with a defect

Reviewed in the United States on November 23, 2016

The device came with a defect (touch pad does not work). In searching for a solution, I see that others have had the same problem, had even chatted with Acer technicians, but there still is no solution. Because I didn't save the original box, I couldn't return it to Amazon (my bad - always save the box!). Acer customer service was maddening, and in the end I need to send it back to them for repair. I'm told I can expect it back in two weeks. I would not buy this product again.

6 people found this helpful

10 total ratings, 10 with reviews

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From the United States

Coburns

Great machine!

Reviewed in the United States on October 29, 2016

Verified Purchase

3 people found this helpful

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Amazon Customer

Computer came with a defect

Reviewed in the United States on November 23, 2016

Verified Purchase

6 people found this helpful

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Jing Zhang

The laptop is light and beautiful. But the problem is that it frequently off ...

Reviewed in the United States on January 10, 2017

Verified Purchase

The laptop is light and beautiful.But the problem is that it frequently off wlan instantaneously . I have to turn off the computer and restart again then it goes well.
I do not know why?

One person found this helpful

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R. Vince

Good product. Good value

Reviewed in the United States on January 10, 2017

Verified Purchase

No problems so far. My granddaughter loves it. She uses it for school and play. Good value compared to Microsoft product.

One person found this helpful

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elephant32

Practically useless. Can barely stand to use it.

Reviewed in the United States on April 3, 2018

I used to work in IT. I know my way around computers to say the least.
Bought in 2016. It's never worked well. Never.
Endless problems. Terrible stability. Very slow. Screens cuts out constantly b/c keyboard doesn't make a solid connection.
Windows 10 just reaks havok on this system. The computer is extremely slow, buggy, and causes endless headache. It almost never just works like it should.
I've never been so frustrated and disappointed with a computer. My super old netbook that I bought this to replace still works better than this thing.
Most of the time i go to use this computer in a meeting, and by the time the meeting is over this computer still isn't ready to function.

I imagine many of the issues this computer has would go away if I downgraded to windows 7.

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Ted Fine

This is an absolutely awesome alternative to the Surface Pro 4

Reviewed in the United States on November 27, 2016

Verified Purchase

This is an absolutely awesome alternative to the Surface Pro 4, saving several hundred dollars for an apples to apples model. I added a moderately priced 128 GB SD card and am highly impressed with the overall performance. The ONLY knock is the 5'ish hour battery life, but I knew it was the one knock going in, so I am personally ok with it. Also btw, for those looking to purchase, the MoKo 29W USB-C Power Adapter for $25 is a great portable charging adapter.

6 people found this helpful

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jsbc003

Very very good

Reviewed in the United States on September 6, 2016

Verified Purchase

I got it for $600. Great performance and good quality components and build. Really bright screen and loud speakers (really tinny though). Only minor flaws are that the touchpad is a bit too clicky and noisy and that the whole thing wobbles a bit when hitting the delete or esc buttons. Doesn't come with active pen though.

3 people found this helpful

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GMF

Two Stars

Reviewed in the United States on November 23, 2016

Poor battery life, the stylus holder broke within 4 months and acer will not replace. Tech support is useless.

2 people found this helpful

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Arpad S

An above average system in its class

Reviewed in the United States on January 24, 2017

Verified Purchase

Setting up the unit was rather easy and straight forward. The extra high def screen is great. The magnetic keyboard attachment is very good and easy to use. To make learning of the use of a Win 10 system for another member of my family migrating from an iPad I have turned this Two in One system into a Three in One by also adding a mouse. I particularly like the liquid cooling of the processor and the SS storage in place of a hard Drive. These two features were my primary reason for choosing this system. No more mechanical system to fail.

2 people found this helpful

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C. Rypkema

Extremely portable with all the processing power of a desktop.

Reviewed in the United States on December 18, 2019

I've owned this laptop for a couple years. I take it everywhere. By that I don't just mean taking it to the local coffee shop, but I take it on motorcycle trips all over the country...and of course use it at home. As I think about it, I've used it in the Philippines, Thailand, Tanzania and Kenya...and on the plane traveling to those places. It's superb at being portable and light, with plenty of battery power for all day use -- and yet it has the power of a desktop computer.

The screen is crystal clear. I'll often connect it to a USB hub and I run a couple large displays with it. I did some video benchmark tests and didn't drop any frames till I had it running both LCD desktop displays and its own built-in display. Unless you're a hard core gamer, it'll probably do whatever you want. The built-in stand makes it easy to use, no matter where you're trying to use it. In normal laptop mode, you use it as a rest and can adjust it to the best viewing angle. I use it also in tablet mode to help hold the display, whether in landscape or portrait viewing.

The keyboard is great. Keys are the same distance apart as on a larger keyboard. You just don't have the large unused area to the sides like you would with a larger laptop. The only "problem" I've run into is if the keyboard shifts slightly to the side and you lose contact with the connection to the display...in which case the laptop reverts to "tablet" mode. No big deal...just unhook the keyboard and let it snap back into place.

Processing power is great. I've never felt like I needed more.

Ports are always a consideration. You have a USB 3.1 port, which gives you a great throughput for data transfers. Plus there's a USB Type C port. I use that to connect to a USB hub that connects up to a USB keyboard, trackball, two large external monitors and a DVD drive. In other words, through that one Type C connection, the laptop can serve as a full functioned desktop workstation. There's also a slot for a mini-SD memory card.

In every aspect, this seems like a worthy alternative to a Microsoft Surface Pro.

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Acer Switch Alpha 12 SA5-271-57DS 12" Quad HD Touchscreen Detachable Notebook Computer, Intel Core i5-6200U 2.3GHz, 8GB RAM, 128GB SSD, Windows 10

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Acer Switch Alpha 12 SA5-271-57DS 12" Quad HD Touchscreen Detachable Notebook Computer, Intel Core i5-6200U 2.3GHz, 8GB RAM, 128GB SSD, Windows 10

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