Top critical review
1.0 out of 5 starsReturning BOTH the Tunai Firefly LDAC & Tunai Firefly CHAT LDAC because neither of them..
Reviewed in the United States on October 20, 2021
I am returning BOTH the Tunai Firefly LDAC and the Tunai Firefly CHAT LDAC because neither of them connect with high quality sound consistently.
The email i sent to Tunai:
I have purchased both versions of this LDAC Tunai Firefly [because i could NOT get the CHAT model to work right first].
I am having the same problem with both of them. The problem is WORSE with the Tunai Firefly LDAC.
I purchased both the Tunai Firefly CHAT LDAC, and the Tunai Firefly LDAC through Amazon.com.
The first one i bought was the Tunai Firefly Chat LDAC model. Right out of the box, when i plugged the device into my car and paired the device to my phone's Bluetooth, it connected and started playing music.
The PROBLEM is this, the audio stream sounded like ALL of the BASS is removed. Then after installing the Tunai app from the google play store, i was able to get it to connect only randomly with full quality sound. But then the next time i would connect it would go back to the bad quality sound. I could NOT get this Tunai Firefly Chat LDAC to ALWAYS connect with the full quality sound.
It would ALWAYS automatically re-connect and play music every time i walked up to my car, but the audio connection MOST OFTEN connected with the sound quality sounding like it was a "phone call" quality. Like NO under 400Hz seemed to be coming thru. And on my phone, when i adjust any frequencies below 400Hz by boosting or cutting those low frequencies, there was NO change in the audio. The Tunai Firefly LDAC as NOT connecting in whatever mode or manner necessary to send full spectrum sound to the car's AUX port every time it connects. Most of the time it connects with no bass, but occasionally, after fiddling around with turning phone BECKY TRIPP off and back on, or opening the app and changing a setting, or un/replugging the tunai it will occasionally connect with full quality sound. It's maddening. It's NOT the phone as this phone behaves properly with about 12 other USB audio devices, and it's not the car's AUX port, because other devices plugged into it's AUX port sound fine EVERY time.
Since i purchased this device for MUSIC only, and since it sounded like it was connecting with phone call sounding quality, i thought maybe i could solve the problem by returning the Tunai Firefly Chat LDAC, and buying the Tunai Firefly LDAC [music only one].
So i also bought the Tunai Firefly LDAC unit. I thought, that since this model was designed for music only (no phone calls), maybe it wouldn't have the same problem. But it's WORSE.
The Tunai Firefly LDAC, when i plugged it into the USB port in my car, then bluetooth paired it to my phone, started playing music with full quality, and full bass on it's very first connection. But, EVERY time it has connected after the first time, it only connects with NO BASS.
What's the heck problem???!!!
I am ready to return BOTH of these. I am also ready to warn my friends about how these Tunai Firefly LDAC devices don't connect with good sound.
I should not have to fight/experiment with these devices to get them to work correctly. It's UNSAFE DRIVING with a device where the drover has to always experiment with the device to get it to work correctly.
It should connect with good sound EVERY TIME it connects -- not just once in a while.
Tell me how i can fix it so that it will ONLY connect with the HIGH QUALITY sound with FULL BASS.
I cannot seem to find a regular pattern for how to get these to work consistently correctly EVERY time.
I've wasted a few hours of my life trying to figure out how to get them to connect correctly.
I've tried connecting with the various different connection quality settings, and other settings in the app.
DO NOT BUY THESE!!
