Amazon.com: Customer reviews: Apple Macbook Retina Display 12 Inch Core M-5Y31 1.1GHz 8GB RAM 256GB SSD (Renewed)

Top positive review

Worth it, absolutely, battery life could be better tho

Reviewed in the United States on March 4, 2022

No scratches, no dents, cracks, smudges, anything, as far as I am concerned I got a new MacBook for a super low price! Absolutely worth it! My only complaint is that the battery life is by no means good. All in all I’d highly recommend it.

One person found this helpful

Top critical review

Critical reviews›

Matthew Casey

Horrible product.

Reviewed in the United States on November 4, 2020

I ordered two laptops from them. The first died without being connected to a power source. The 2nd had even more issues. The keyboard stopped working, the battery needed to be serviced, the laptop was dented and the trackpad stopped working. I would completely not recommend you order a laptop from his company.

*UPDATE* - This is the worst product I have ever ordered off of Amazon. It has been painstakingly difficult to even write this review as the keys on the laptop I purchased from this company are sticking VERY badly. I am constantly having to go back and correct double lettering and spacing, or keys not typing all together. Also, the space bar double spaces. That's just the beginning. The battery is listed as "service battery." This was the case as soon as I took the laptop out of the package. Even more, the trackpad is now going out. Keep in mind I have had this laptop about 2 months. Let me be VERY CLEAR (I do not write reviews) DO NOT order from this company. You WILL regret it. Take my word for it, I am not someone that complains or writes reviews regularly. As mentioned, I order from Amazon VERY frequently, and I COMPLETELY regret this purchase.

**UPDATE - NOW the mouse cursor just randomly disappears for no reason. I have to close the Macbook to see it return to the screen. Just one more problem to add to the list. PLEASE DO NOT PURCHASE FROM THIS COMPANY. THEY WILL SELL YOU A HORRIBLE PRODUCT. I never write reviews, but this company needs to be removed from Amazon.

4 people found this helpful

415 total ratings, 150 with reviews

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From the United States

Worth it, absolutely, battery life could be better tho

Reviewed in the United States on March 4, 2022

Color: YellowCapacity: 256GBVerified Purchase

One person found this helpful

Helpful

Matthew Casey

Horrible product.

Reviewed in the United States on November 4, 2020

Color: GrayCapacity: 12-12.99 inchesVerified Purchase

4 people found this helpful

Helpful

Melissa

Excellent MacBook

Reviewed in the United States on August 25, 2019

Color: YellowCapacity: 256GBVerified Purchase

I was worried after reading mixed reviews if I should purchase it or not. However, because it was backed by Amazon Return policy I decided to take a chance. I completely love it! It comes in a generic white box with a new mac charger. It does not have any other ports except for the power port. The condition was extremely good. Compares to a brand new MacBook. It turned on well and fast. I created my own profiles, installed the new system update, etc. just like a new laptop. I haven't had any issues with the "heating up" problem that I read about. It gets warm, but I've had other laptops and all of them get warm when using for long periods of time, so the warmth that I get is considered normal for the amount of time that I leave it on. I use this computer for literally everything. College, work, homework, research, random web browsing. Speakers are great too. Added a picture, excuse my sticker and my keyboard cover, I also covered my screen, but for reference it is great.

18 people found this helpful

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asctttt

Good Computer

Reviewed in the United States on February 25, 2022

Color: GrayCapacity: 12-12.99 inchesVerified Purchase

I love this computer! I was hesitant at first because it was so cheap, but after watching reviews I purchased. It's very small and lightweight, the screen graphics are very good, it's good. The only thing I would say is the battery isn't very good. It does die a little quick, but I do think this is a great purchase!! Perfect for school!

3 people found this helpful

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gab

Almost unusable MacBook

Reviewed in the United States on September 8, 2023

Color: YellowCapacity: 256GBVerified Purchase

Appearance wise, this laptop is in great shape, it looks brand new. As far as function goes, this computer is nearly nonfunctional most of the time. The battery life is extremely poor and erratic - sometimes a full charge will last 3 hours straight. other times, I will close the laptop on a full charge, open it again15 minutes later, and the battery is somehow at 10%? Today, the charger they provided with the MacBook is no longer charging the computer??? There are several keys that are stuck that I have to press extra hard when typing. The computer itself is SO slow and delayed, there is a 30-50 second wait at any given time when clicking on something. Nothing is fast. With it being used, I had expected some physical markings on the MacBook from some regular wear and tear. I had not expected the computer itself to run so slow. I am such an Apple snob and wanted a Macbook but couldn’t justify the $$ for a new one. Had I known that it would be like this, I would have saved my money, swallowed my snobby team Apple pride, and purchased a brand new PC from HP or Lenovo. Overall, I was very hopeful and ended up pretty disappointed.

Helpful

lehjendiorrr

good product 👍🏾

Reviewed in the United States on April 21, 2023

Color: GrayCapacity: 12-12.99 inchesVerified Purchase

The MacBook was great, it came in on time, but the only thing is was the charger was broken 😞, but great 😊 other than the charger being broken (but they sent a new one in four days)❗️❗️❗️ so I’m completely satisfied 😌

One person found this helpful

Helpful

MrCoolesta

Gets hot and poor battery life

Reviewed in the United States on May 22, 2019

Color: YellowCapacity: 256GBVerified Purchase

As far as appearance goes this is stunning no scratches or anything else. Using it on the other hand is a different story, I'm new to macOS so I don't have much to say about it, the speakers are amazing, but using the laptop for causal browsing (using Chrome) it gets HOT like I have to use a pillow to keep it from burning my lap, charging it while using it makes it even hotter for some reason; battery life is bad as well I get like 3 - 4 hours using it a far cry from 9 hours I expected, my iPad Air last can last 10 hours on a single charge (depends what I'm doing)!

Maybe I need more time to mess around with this laptop but as of right now if it weren't for it getting hot and it's poor battery life I would've recommended this.

6 people found this helpful

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Ralph Bocuzzo III

Make The Switch To A Apple MacBook Retina Labtop And See What You Have Been Missing!!

Reviewed in the United States on June 14, 2017

Verified Purchase

Best labtop I have ever used. I always had Dell or a labtop with windows. So I was on the fence about switching to a MAC. My outcome was mind blowing the way it works with my I-Phone and other Apple devices is unreal. It's endless what the Retina model can do. Everyday I can't wait to learn and see what this labtop can do. And so far it has met my expectations and not once did it not do what I needed done. At first it was hard to get use to. But once you catch on you will be surprised how user friendly and easy it is to navigate this amazing Apple creation!! Run in to a jam there tech support is impeccable. Also the Apple website will walk you through any problems or guide you to customize your Retina labtop so you get 100% pure satisfaction to fulfill your Apple experience!!! Hands down best money I have ever spent on a electronic device!!! Soon I will be upgrading because every new MacBook just gets 1000 times better and better. Can't wait to see what's in store for me when I upgrade!!! So as you can see I am very HAPPY I made the switch to the Apple MacBook Family. So don't think twice go for it. You won't be disappointed that's a fact!!!!!

6 people found this helpful

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