Amazon.com: Customer reviews: HP Pavilion 14-al062nr 14 Notebook - Core i5 6200U 2.3 GHz - 12 GB RAM - 1 TB HDD

Top positive review

Overall, good item.

Reviewed in the United States on March 21, 2019

Great customer service for the item. The laptop arrived well packed and brand new but wasn’t working well. The issue was resolved.

Top critical review

Critical reviews›

DAN HOFFMANN

this has rendered the laptop useless unless I keep it plugged in

Reviewed in the United States on November 9, 2017

After less than a year, the battery failed. Since there's no battery compartment on this model, this has rendered the laptop useless unless I keep it plugged in. I went back to the Staples guy who sold it to me and he told me that the same thing happened to his own laptop (same model) and further on; that many of their costumers are telling the same story. Avoid this cam at all cost.

3 people found this helpful

13 total ratings, 10 with reviews

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From the United States

AmazonCustomer

Overall, good item.

Reviewed in the United States on March 21, 2019

Verified Purchase

Great customer service for the item. The laptop arrived well packed and brand new but wasn’t working well. The issue was resolved.

Helpful

Tony Luna

Great companion laptop

Reviewed in the United States on March 8, 2017

Verified Purchase

Great companion laptop. I would have given it a 5 Star rating if it had 'touchscreen.' But for the price, I grabbed it and I'm very content with it thus far.
Delivery was quick. no additional items comes with it, not even a CD. Just one great laptop

2 people found this helpful

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DAN HOFFMANN

this has rendered the laptop useless unless I keep it plugged in

Reviewed in the United States on November 9, 2017

3 people found this helpful

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Trobador

Too fragile.

Reviewed in the United States on July 26, 2018

Fast and functional, but the build is fragile. After 18 months of normal use, one of the hinges failed, necessitating a $110 repair. They cut too many corners on this one, alas.

One person found this helpful

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Amazshopper

Highly recommended

Reviewed in the United States on February 26, 2017

Verified Purchase

Love this laptop! Light weight, baclit keyboard with a nice large hard drive.....everything I needed.... would highly recommend.

2 people found this helpful

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Lantana Al

Not bad overall but the screen quality is diappointing

Reviewed in the United States on December 1, 2016

The computer is good for a budget system. Good looking & sleek, nice ports (even an Ethernet port), good i5 processor, 12GB of RAM is impressive, and backlit keyboard. Unfortunately there are a couple of issues: 1) A 1TB hard drive instead of an SSD drive really bogs this system down (though it offers a lot of space if you need that much), and 2) the screen quality is noticeably lacking and it's not just the resolution (not full HD) but the viewing angles and colors (compared to an IPS screen the quality difference is very noticeable).

I may try to upgrade to an SSD drive but there's nothing much you can do about the screen quality except maybe calibrate it with a screen calibrator to improve colors but I don't know if I want to go through all that trouble. Also, be prepared to spend hours upgrading Windows 10 with all the updates they have released and with the slow hard drive.

UPDATE 2016-12-02: I got the SSD installed (cloned with Macrium Reflect Free) and used my X-Rite i1Display Pro and DisplayCAL to make the screen colors much better. If you want to upgrade to SSD then look for the service manual that tells you how to get the bottom off the computer and remove the hard drive as it wasn't as easy to do as other notebook computers I've worked on. Also, it wasn't as much trouble as I thought to calibrate the screen because DisplayCAL automatically downloaded all the other stuff it needed. It's a much better system now but most people probably aren't going to be able to fix the screen color like I did.

Overall 4 stars for a budget notebook.

8 people found this helpful

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MIKE S.

Five Stars

Reviewed in the United States on May 27, 2017

Verified Purchase

For the price this is an excelant purchase

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Amazon Customer

Nice laptop

Reviewed in the United States on February 25, 2017

Verified Purchase

Good value for the money

One person found this helpful

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mn-nice

great laptop, loved the size and how light weight ...

Reviewed in the United States on March 13, 2017

HP Pavilion 14-al062nr 14 Notebook
My son bought this laptop for me, great laptop, loved the size and how light weight it was. I never has a problems with speed, it has plenty of ram. The screen is a little dull but I was able to tweak the colors and such to make it look good for a movie. the viewing angles SVA which stands for Standard Viewing Angles, is limited although not so much as to inhibit watching a movie, just don't expect to be able to sit very far to the 'side'. Unfortunately, mine had occasional speaker crackles when turning up/down the volume, and the battery life went from 7 hrs with moderate usage (couple 1 hr videos & surfing,) to, less than a month later, I was getting only 3 hrs. and it was losing battery in sleep mode like crazy.
This may or may not have been due to poor packaging on Amazon's part because when I received it, it was the in the bottom of a box that was WAY to big, with a small amount of paper on top of it. the manufacture box had a hole in it. so it most likely it got bounced around pretty hard.
So I returned mine, although I may purchase another.
Note:
You can find this laptop through many different vendors here on Amazon, and the price changes frequently, not sure why, last week it was 477, week before that 505, when I got mine it was 499.

2 people found this helpful

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Virgilio G.

good quality

Reviewed in the United States on April 6, 2022

Verified Purchase

like very much

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HP Pavilion 14-al062nr 14 Notebook - Core i5 6200U 2.3 GHz - 12 GB RAM - 1 TB HDD - Natural Silver and Ash Silver

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HP Pavilion 14-al062nr 14 Notebook - Core i5 6200U 2.3 GHz - 12 GB RAM - 1 TB HDD - Natural Silver and Ash Silver

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