Amazon.com: Customer reviews: 23andMe Ancestry Service - DNA Test Kit with Personalized Genetic Reports Including Ancestry Composition with 2750+ Geographic Regions, Family Tree, DNA Relative Finder and Trait Reports
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  • 23andMe Ancestry Service - DNA Test Kit with Personalized Genetic...
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Customer reviews

4.7 out of 5 stars
4.7 out of 5
34,540 global ratings
5 star
83%
4 star
9%
3 star
4%
2 star
1%
1 star
3%
23andMe Ancestry Service - DNA Test Kit with Personalized Genetic Reports Including Ancestry Composition with 2750+ Geographic Regions, Family Tree, DNA Relative Finder and Trait Reports

23andMe Ancestry Service - DNA Test Kit with Personalized Genetic Reports Including Ancestry Composition with 2750+ Geographic Regions, Family Tree, DNA Relative Finder and Trait Reports

by23andMe
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Top positive review

Positive reviews›
Coastal Girl
5.0 out of 5 starsSOLVED AN 83+ YEAR MYSTERY OF MY GRANDFATHER'S IDENTITY
Reviewed in the United States on November 28, 2016
The testing is fairly simple: You receive a test vial (log in and register it on their website) and provide saliva up to the control line. Make sure you don't eat or drink for 30 to 45 minutes before providing your saliva sample. It is best not to brush teeth beforehand since it will wash away valuable DNA and you want to ensure your sample has enough to process. Yes I had a few failed kits in my life and that set us back months of getting results on those kits. Anyway it’s fairly simple to provide the saliva samples. Simple enough I had my 5 1/2 year old done and she was the easiest one to process. Then you place the kit back into included return envelope and wait for about 6 to 8 weeks for it to process. All while keeping tabs of the process online as each step finishes.

I have tested both of my parents, my two children, two paternal aunts, my daughter's paternal grandmother as well as myself and two cousins whom I tested to confirm our relationship. If you test at least one parent, you can easily sort matches that are shared with that parent to determine which matches are maternal and paternal. Since both my parents have tested mine literally shows who matches me from each side and my children can sort their matches based on me being tested too.

My paternal grandfather died in 1995 and took with him the secret of his past. He had ran away as a young boy and changed his name so we knew him only by the name he had taken. My family always yearned to know more about my grandfather's past but he had endured some sort of trauma or something and for whatever reason chose to never speak of it again. So we grew up only knowing half my father's ancestry - that of his mother.

After my grandfather died, I set out on a mission to try to figure out more about his identity. I sent off for birth and school records but hit one dead-end after another trying to prove he was who he said he was. I spent hours going over census data on Ancestry's website, writing to courthouses across the country. The evidence pointed to the conclusion that he was not who he said he was. I had nothing really solid to go by. Until 17 years into chasing cold trails, I discovered ancestry type DNA testing. I figured it wouldn't hurt to order my dad a kit and see where that would take us. If I could just find one close enough match then maybe it would give us a good lead on figuring out my grandfather's real surname.

After waiting for what seemed like months (it was actually only about 6 weeks) my dad's DNA was online (on 23andme’s secure site) and accessible along with all his many matches - which were basically cousins at various degrees of distance. It was one cousin (a predicted second cousin) in particular that gave me access to their family tree and actually dove in with me searching for clues that would lead us to my grandfather.

Just 6 months into researching my father's DNA, I found my grandfather's family and figured out who he really was. I wanted to ensure that my information was correct and so I contacted the daughters to the man I believed to be my grandfather's brother and offered to test them both. Their test results confirmed they were indeed our 1st cousins. I have since been in contact with close and distant family via this newly discovered paternal side and even obtained a copy of my grandfather's family surname book. His absence was even recorded in the book! I solved an 83+ year mystery and gained a family I longed my entire life to know about. I cannot be more thankful that these tests are available and that it gives us such ability to solve things that seem impossible.

Granted this all sounds way easier than it was and in all honesty it took planning and sorting and meticulous record-keeping to rule out my father's maternal matches. I literally mapped my father's DNA and researched every match labeling in an Excel document, which chromosome location that relative fit and what surnames fit within those matches. It’s given me new found respect and interest in knowing about each and every ancestor that left their mark within our DNA. It’s time-consuming, rewarding and addicting. I can say that with all honesty as I now manage 15+ kits on various DNA websites. I tested myself and both parents on 23andme as well as AncestryDNA and Dad was also tested on FTDNA but I met my most useful matches on 23andme. It was on 23andme that I found the best ability to pour over chromosomes - researching every detail I could.

Oddly between 23andme and Ancestry their tests show a discrepancy in ethnicity estimates. One shows that my dad has a tiny trace of Native American (23andme) yet AncestryDNA does not show any trace whatsoever of Native American. My son has confirmed Native American and was only tested on 23andme and his percentage came back at nearly exact what is on his BIA blood quantum card. So I lean in feeling more comfortable with 23andme’s ethnicity estimates.

IMPORTANT TO NOTE: You can take your raw data (once your DNA is processed) and download it from any of these DNA testing sites and upload them to GEDmatch for free. That site allows you to cross compare matches on there from all the DNA sites. As long as others have their data on their too you can look at those matches and even see where the match is on individual chromosomes, etc. It’s a great tool to utilize along with your DNA testing sites.

FINAL THOUGHT: If you are looking to solve a mystery, 23andme is great. If you are looking to just fill in a family tree and you have a paid Ancestry membership or you are willing to pay for it, I would also suggest AncestryDNA. AncestryDNA gives you immediate access to your matches’ trees and you can in turn build on your own tree with the information. But if you are NOT a paid member to Ancestry, their AncestryDNA features are limited. I personally think its poor business practice for Ancestry to force people who already fork over money for the DNA kits to further pay to utilize services that should be totally included within the purchase of the kit. With 23andme, there are no additional hidden usage fees.

Whichever one you choose, be prepared to discover a new you.
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3,984 people found this helpful

Top critical review

Critical reviews›
J. J.
3.0 out of 5 starsTest was not successful
Reviewed in the United States on February 3, 2024
23&Me was unable to complete the DNA testing. After two attempts, we were informed that we should get a refund; however, the refund can only be given if the kit was purchased directly through 23&Me.
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One person found this helpful

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From the United States

Coastal Girl
5.0 out of 5 stars SOLVED AN 83+ YEAR MYSTERY OF MY GRANDFATHER'S IDENTITY
Reviewed in the United States on November 28, 2016
Verified Purchase
The testing is fairly simple: You receive a test vial (log in and register it on their website) and provide saliva up to the control line. Make sure you don't eat or drink for 30 to 45 minutes before providing your saliva sample. It is best not to brush teeth beforehand since it will wash away valuable DNA and you want to ensure your sample has enough to process. Yes I had a few failed kits in my life and that set us back months of getting results on those kits. Anyway it’s fairly simple to provide the saliva samples. Simple enough I had my 5 1/2 year old done and she was the easiest one to process. Then you place the kit back into included return envelope and wait for about 6 to 8 weeks for it to process. All while keeping tabs of the process online as each step finishes.

I have tested both of my parents, my two children, two paternal aunts, my daughter's paternal grandmother as well as myself and two cousins whom I tested to confirm our relationship. If you test at least one parent, you can easily sort matches that are shared with that parent to determine which matches are maternal and paternal. Since both my parents have tested mine literally shows who matches me from each side and my children can sort their matches based on me being tested too.

My paternal grandfather died in 1995 and took with him the secret of his past. He had ran away as a young boy and changed his name so we knew him only by the name he had taken. My family always yearned to know more about my grandfather's past but he had endured some sort of trauma or something and for whatever reason chose to never speak of it again. So we grew up only knowing half my father's ancestry - that of his mother.

After my grandfather died, I set out on a mission to try to figure out more about his identity. I sent off for birth and school records but hit one dead-end after another trying to prove he was who he said he was. I spent hours going over census data on Ancestry's website, writing to courthouses across the country. The evidence pointed to the conclusion that he was not who he said he was. I had nothing really solid to go by. Until 17 years into chasing cold trails, I discovered ancestry type DNA testing. I figured it wouldn't hurt to order my dad a kit and see where that would take us. If I could just find one close enough match then maybe it would give us a good lead on figuring out my grandfather's real surname.

After waiting for what seemed like months (it was actually only about 6 weeks) my dad's DNA was online (on 23andme’s secure site) and accessible along with all his many matches - which were basically cousins at various degrees of distance. It was one cousin (a predicted second cousin) in particular that gave me access to their family tree and actually dove in with me searching for clues that would lead us to my grandfather.

Just 6 months into researching my father's DNA, I found my grandfather's family and figured out who he really was. I wanted to ensure that my information was correct and so I contacted the daughters to the man I believed to be my grandfather's brother and offered to test them both. Their test results confirmed they were indeed our 1st cousins. I have since been in contact with close and distant family via this newly discovered paternal side and even obtained a copy of my grandfather's family surname book. His absence was even recorded in the book! I solved an 83+ year mystery and gained a family I longed my entire life to know about. I cannot be more thankful that these tests are available and that it gives us such ability to solve things that seem impossible.

Granted this all sounds way easier than it was and in all honesty it took planning and sorting and meticulous record-keeping to rule out my father's maternal matches. I literally mapped my father's DNA and researched every match labeling in an Excel document, which chromosome location that relative fit and what surnames fit within those matches. It’s given me new found respect and interest in knowing about each and every ancestor that left their mark within our DNA. It’s time-consuming, rewarding and addicting. I can say that with all honesty as I now manage 15+ kits on various DNA websites. I tested myself and both parents on 23andme as well as AncestryDNA and Dad was also tested on FTDNA but I met my most useful matches on 23andme. It was on 23andme that I found the best ability to pour over chromosomes - researching every detail I could.

Oddly between 23andme and Ancestry their tests show a discrepancy in ethnicity estimates. One shows that my dad has a tiny trace of Native American (23andme) yet AncestryDNA does not show any trace whatsoever of Native American. My son has confirmed Native American and was only tested on 23andme and his percentage came back at nearly exact what is on his BIA blood quantum card. So I lean in feeling more comfortable with 23andme’s ethnicity estimates.

IMPORTANT TO NOTE: You can take your raw data (once your DNA is processed) and download it from any of these DNA testing sites and upload them to GEDmatch for free. That site allows you to cross compare matches on there from all the DNA sites. As long as others have their data on their too you can look at those matches and even see where the match is on individual chromosomes, etc. It’s a great tool to utilize along with your DNA testing sites.

FINAL THOUGHT: If you are looking to solve a mystery, 23andme is great. If you are looking to just fill in a family tree and you have a paid Ancestry membership or you are willing to pay for it, I would also suggest AncestryDNA. AncestryDNA gives you immediate access to your matches’ trees and you can in turn build on your own tree with the information. But if you are NOT a paid member to Ancestry, their AncestryDNA features are limited. I personally think its poor business practice for Ancestry to force people who already fork over money for the DNA kits to further pay to utilize services that should be totally included within the purchase of the kit. With 23andme, there are no additional hidden usage fees.

Whichever one you choose, be prepared to discover a new you.
Customer image
Coastal Girl
5.0 out of 5 stars SOLVED AN 83+ YEAR MYSTERY OF MY GRANDFATHER'S IDENTITY
Reviewed in the United States on November 28, 2016
The testing is fairly simple: You receive a test vial (log in and register it on their website) and provide saliva up to the control line. Make sure you don't eat or drink for 30 to 45 minutes before providing your saliva sample. It is best not to brush teeth beforehand since it will wash away valuable DNA and you want to ensure your sample has enough to process. Yes I had a few failed kits in my life and that set us back months of getting results on those kits. Anyway it’s fairly simple to provide the saliva samples. Simple enough I had my 5 1/2 year old done and she was the easiest one to process. Then you place the kit back into included return envelope and wait for about 6 to 8 weeks for it to process. All while keeping tabs of the process online as each step finishes.

I have tested both of my parents, my two children, two paternal aunts, my daughter's paternal grandmother as well as myself and two cousins whom I tested to confirm our relationship. If you test at least one parent, you can easily sort matches that are shared with that parent to determine which matches are maternal and paternal. Since both my parents have tested mine literally shows who matches me from each side and my children can sort their matches based on me being tested too.

My paternal grandfather died in 1995 and took with him the secret of his past. He had ran away as a young boy and changed his name so we knew him only by the name he had taken. My family always yearned to know more about my grandfather's past but he had endured some sort of trauma or something and for whatever reason chose to never speak of it again. So we grew up only knowing half my father's ancestry - that of his mother.

After my grandfather died, I set out on a mission to try to figure out more about his identity. I sent off for birth and school records but hit one dead-end after another trying to prove he was who he said he was. I spent hours going over census data on Ancestry's website, writing to courthouses across the country. The evidence pointed to the conclusion that he was not who he said he was. I had nothing really solid to go by. Until 17 years into chasing cold trails, I discovered ancestry type DNA testing. I figured it wouldn't hurt to order my dad a kit and see where that would take us. If I could just find one close enough match then maybe it would give us a good lead on figuring out my grandfather's real surname.

After waiting for what seemed like months (it was actually only about 6 weeks) my dad's DNA was online (on 23andme’s secure site) and accessible along with all his many matches - which were basically cousins at various degrees of distance. It was one cousin (a predicted second cousin) in particular that gave me access to their family tree and actually dove in with me searching for clues that would lead us to my grandfather.

Just 6 months into researching my father's DNA, I found my grandfather's family and figured out who he really was. I wanted to ensure that my information was correct and so I contacted the daughters to the man I believed to be my grandfather's brother and offered to test them both. Their test results confirmed they were indeed our 1st cousins. I have since been in contact with close and distant family via this newly discovered paternal side and even obtained a copy of my grandfather's family surname book. His absence was even recorded in the book! I solved an 83+ year mystery and gained a family I longed my entire life to know about. I cannot be more thankful that these tests are available and that it gives us such ability to solve things that seem impossible.

Granted this all sounds way easier than it was and in all honesty it took planning and sorting and meticulous record-keeping to rule out my father's maternal matches. I literally mapped my father's DNA and researched every match labeling in an Excel document, which chromosome location that relative fit and what surnames fit within those matches. It’s given me new found respect and interest in knowing about each and every ancestor that left their mark within our DNA. It’s time-consuming, rewarding and addicting. I can say that with all honesty as I now manage 15+ kits on various DNA websites. I tested myself and both parents on 23andme as well as AncestryDNA and Dad was also tested on FTDNA but I met my most useful matches on 23andme. It was on 23andme that I found the best ability to pour over chromosomes - researching every detail I could.

Oddly between 23andme and Ancestry their tests show a discrepancy in ethnicity estimates. One shows that my dad has a tiny trace of Native American (23andme) yet AncestryDNA does not show any trace whatsoever of Native American. My son has confirmed Native American and was only tested on 23andme and his percentage came back at nearly exact what is on his BIA blood quantum card. So I lean in feeling more comfortable with 23andme’s ethnicity estimates.

IMPORTANT TO NOTE: You can take your raw data (once your DNA is processed) and download it from any of these DNA testing sites and upload them to GEDmatch for free. That site allows you to cross compare matches on there from all the DNA sites. As long as others have their data on their too you can look at those matches and even see where the match is on individual chromosomes, etc. It’s a great tool to utilize along with your DNA testing sites.

FINAL THOUGHT: If you are looking to solve a mystery, 23andme is great. If you are looking to just fill in a family tree and you have a paid Ancestry membership or you are willing to pay for it, I would also suggest AncestryDNA. AncestryDNA gives you immediate access to your matches’ trees and you can in turn build on your own tree with the information. But if you are NOT a paid member to Ancestry, their AncestryDNA features are limited. I personally think its poor business practice for Ancestry to force people who already fork over money for the DNA kits to further pay to utilize services that should be totally included within the purchase of the kit. With 23andme, there are no additional hidden usage fees.

Whichever one you choose, be prepared to discover a new you.
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V. P. Gould
5.0 out of 5 stars You had better sit down for this...
Reviewed in the United States on March 16, 2018
Verified Purchase
Excellent, accurate, insightful...

I bought the kit because my son is adopted and then I thought, what the hell, I'll do my own because I'd like to know how our DNA compares. I was fascinated by our ethnic compositions and was quite pleased to find that we are both 40% Italian and have similar percentages of other shared heritage.

AND because my sister got her results right after me, I also found out that she is in fact my HALF SISTER and that the man who I had known as my father for 44 years is not my father and that my mother had an affair way back when. My siblings are my half-siblings and I may never know who my father is (thanks Mom). Better to know the truth about yourself than to live in darkness. Now begins the journey of finding the missing pieces to my personal puzzle.

UPDATE 9/12/19: I paraphrased a bit above. My son is the product of my ex and an anonymous sperm donor (Italian, like me), and I adopted him at birth. My ex was also adopted at birth (sealed adoption 45 years ago) in New York and didn't ever think she would know her birth family. 23andMe has identified my ex's biological family (through my son's DNA), and although she learned that her mother passed away, her extended family has reached out and are happy to have found her.
As for my personal discovery about my own biological father, I did learn who the man was (he died 15 years ago) and I learned that I have a half-brother from that man who lives nearby, as well as a half-sister who passed away. I reached out to my half-brother, who didn't want to believe the truth. Things may change when his mother passes away -- who knows? What I really learned though is that this whole experience has been invaluable as far as coming to an understanding of myself, and why I always felt "different" from the three (half) siblings I was raised with. And also, I have learned that no matter how deep you try to bury secrets, they will always come out in the end.
WHAT A WILD RIDE!!!
3,021 people found this helpful
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Tracy Hudson
5.0 out of 5 stars Great buy!
Reviewed in the United States on January 4, 2024
Verified Purchase
I purchased for myself and my husband. It was easy, fast and accurate. I also connected me with over 1500 cousins across the world! I told of traits and characters we have without knowing or seeing us. This was a great buy and very interesting to learn and connect.
11 people found this helpful
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Charis
5.0 out of 5 stars Arrived quick and was easy to use
Reviewed in the United States on March 11, 2024
Verified Purchase
Ordered this for my husband. It arrived quick and it was easy to use then send back.
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Amanda Riggs
5.0 out of 5 stars Changed my Entire World View and Personal Life
Reviewed in the United States on March 20, 2024
Verified Purchase
Too many emotional and beautiful truths to mention. I was one of the lucky ones, to have this genetic service reshape my life in a positive way. It's powerfully humanizing and makes your world more expansive than you thought. 10 out of 10 recommend.
4 people found this helpful
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Wise and Catty
4.0 out of 5 stars Exciting Wait, Surprising Information, Wish It Told More
Reviewed in the United States on May 10, 2017
Verified Purchase
Is 23&Me ancestry service worth paying for? For me, definitely YES. I wanted to know my ethnic breakdown and bought a test kit online.

When it arrived, it was in a box with a sleeve around it that looks exactly like in the picture. I took the plastic wrap off, then the sleeve, and opened the box. Inside, there is a card with instructions for registering your kit and a place to write down your sample number (which is on the side of the spit test vial), a plastic biohazard bag for putting your completed sample in, and a plastic case with pieces of the spit sample tube that require simple assembly. Keep the box after you have opened it. You'll use it to return your sample. The sleeve on the box was for hiding the prepaid postage back to the lab.

After you go online to the 23&Me website, and register your kit, you're ready to take the sample. Assembling the vial is easy. A spit cup screws onto the top of the tube, and you literally "spit in the vial". You can't eat or drink or smoke for 30 minutes before you collect your sample. If you do this wrong, you could end up with an invalid test result. The tube might look shockingly large at first, but if you look at the side of it there is a measure mark, and you can see where there is a cut off point inside the tube shaped kind of like a little upside down pyramid. Roughly a fourth of the tube is what actually collects your spit, the rest is simply space for handling the vial.

Important: Be aware there is a little cap of solution attached to the spit cup. Don't snap that down until after you've spit in the tube! Once you have your saliva up to the measure line, snap that cap of solution down so it mixes with your sample. Then you can take the spit cup off the vial, and put on the secure screwcap to seal the vial closed. The kit comes with a sample bag to seal your tube in, then you put it back into the box that the kit came in and seal it. There is pre-paid postage on the box already, so you can ship it from home without having to go to the post office. Wait times for kit processing vary. Mine took approximately 2 months for the results to come in. You can monitor your kit's arrival and status on the 23&Me website, which tells you what stage of the testing process your kit is currently going through.

I had the ancestry report done by 23 & Me, and I'm going to go back later and upgrade my report through the site, which is $100-$120ish extra depending on whether a sale is going on, to upgrade to the health report. By the way, when you upgrde your kit to include the health background services, there is no need to buy an additional kit. You can simply upgrade through the 23&Me site.

Most of my results were expected, however, there was one surprise result, which was exciting to see. I received my maternal haplogroup, and also a chart that shows how far back in time (up to 8 or 9 generations, I forget) when my ancestor with that ethnicity lived.

For people specifically looking for the possibility of Native American DNA, I'm including this part of the review for you. If your ancestor goes back further than 8 generations, I've been told by fellow dna geneology buffs that those results can "wash out" of your results. This has apparently happened to me. My great x5 grandfather was born on the reservation and is on the Dawes Rolls. His mother was 100% Peoria Indian. His mixed status is documented through census records. I didn't get any results for the Americas, Native American, or East Asian DNA through 23&Me, which would be an indicator that I'm part Native American. However, my results did show I am 10% broadly South Asian.

I was curious if the South Asian result could somehow be misconstrued as Native American, and was told by dna buffs outside of 23&Me to download my raw dna data from the 23&Me site and take it over to GEDmatch. That is one of the bonus awesome things you can do with your DNA from 23&Me. You can download your raw genetic data in a file, and take it to other sites, like GEDmatch, and upload it there for an analysis using various databases.

One of the things I noticed at 23&Me is that their South Asian dna, and my maternal haplogroup T1a1, both have very small sample sets in their database. I'm not sure what to make of this. Will these numbers change as more people take the test? Obviously. So, what will that do for testing results? There is nothing on the site to tell users how to fully interpret this information table, and whether or not more input into this database could potentially alter test results. That's the reason I'm leaving four stars instead of five. The interpretation tools on the site could be better in this regard. I've searched high and low for information on maternal haplogroup T1a1, but there really isn't that much information about it to be found on google. Certainly not enough to satisfy my curiosity. I felt like 23&Me should've had more detail on the site about specific haplogroups, after all, that is one of the primary features we're paying for. But let's get back to the Native American test results....

After taking my raw dna and putting it through the world map filters in GEDmatch, I got a hit for 6% Native American DNA, which would be expected given how many generations in distance I am from my 100% Peoria ancestor. What's equally interesting, it turned out that the Native American marker was completely separate from my South Asian dna, which grew to 23% in the World22 and World9 databases. It was also able to take the South Asian portion of my dna and define it as Baloch. That small detail gives me a lot of information to go on when I go searching my family tree again. To sum it up, I encourage anyone interesting in, or looking for, Native American ancestry to take their 23&Me ancestry test results and run their dna through other databases for a broader picture.

Since my results came back, I've bought kits for both my parents, and we are going to link them all through the 23&Me site, another great feature they have. There is a report area that allows you to see potential relatives as well. The only downside to that is if the other person has their information hidden (which most of my relative results do), it's hard to make use of it, although you can attempt to contact that person and ask to share information with them. I haven't been brave enough yet to approach anyone and ask to share their dna data. C'est la vie. Overall 23&Me ancestry service is a fun little tool for discovering your ethnicity and learning more about your ancestors. I'm very pleased with all the information I've learned from the site.
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Marina
5.0 out of 5 stars They got my ancestry right.
Reviewed in the United States on March 24, 2024
Verified Purchase
I know some of my ancestry and they got it right. Also some fascinating surprises and explanations. Highly recommend.
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fourpugs
5.0 out of 5 stars A welcome gift!
Reviewed in the United States on March 10, 2024
Verified Purchase
The recipient really liked this gift and it was very interesting to glean all the countries involved!
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TT
4.0 out of 5 stars I think even with their discount it's alot to afford
Reviewed in the United States on February 6, 2024
Verified Purchase
Peaked my curiosity of where I came from. Nationality wise. And my friends had done 23 and me and I was impressed but it was a let down when I got my results back because I'm mostly English,French, Irish and basically Northwestern European. I know I'm white but damn I need to know where I got my ghetto booty from than maybe it could be from Indigenous American I was told we had native American Indian but not enough to say so. Bummer! I did meet some new relatives because of 23 and me. So I guess it wasn't that bad but I went for the cheapest option on buying this 23 and me so I don't know the other stuff that comes with this if I would've paid more but it was just for fun anyways.
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S. Ben-Meyer
4.0 out of 5 stars Interesting and Fun
Reviewed in the United States on March 25, 2024
Verified Purchase
Not as much information as you would hope for, but the customer service is excellent. Takes longer than anticipated to get the results. It is a spit test so it was disconcerting to me, but not my husband.
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