Amazon.com: Customer reviews: NZXT Kraken X62 All-in-One CPU Liquid Cooling System Cooling, Black RL-KRX62-01

This is the best cooler I've owned to date

Reviewed in the United States on February 12, 2017

This is the best cooler I've owned to date. I have experimented a great deal with cooling systems over the years, but this was the easiest to implement and performs well.

PROs
- Relatively easy to install
- Near silent
- Looks great
- can dissipate a ton of heat

CONs
- requires a USB 2.0 or compatible 3.0 header on the motherboard
--for my mini ITX build I needed a USB 3.1 converter and a standard USB to USB mini connector
--most modern mini ITX motherboards do not have two USB 2.0 headers so my front panel stole the only header
--without the USB connection the pump and fan controls do not work which locks the system into "airplane engine" mode
- The pump/heatsink is larger than expected
--this is an important issue to keep in mind if you are going for a mini ITX setup
--make sure you point the water tube ends toward your PCIe slots

NOTES
The fans on this device are of high quality. I've purchased many high-end after market fans and these stack up with the best. My system is nearly silent. Do not waste your money on buying two more FANs. The pump made some gurgling noise the first hour or so I ran it and cleared up shortly thereafter. I can only hear a whisper under load from inside the case. This includes my Gigabyte Watercooled 1080 GTX and the power supply. Most of the time I can't hear anything at all. It is actually quieter than my 27" iMAC.

Please note you must plug the fans into the provided cable in port 1 and 2 (not 3 and 4), plug the cable into the correct header on the motherboard, and have the USB cable plugged in for the system to work correctly. There is a handy online diagram that takes you through it at NZXT's site.

Finally, the most important part. The latest Kaby Lake processors are known for running hot and having wildly different thermal properties depending on the BIN. Even so, this cooler keeps the proc running in the upper 20s C at idle and low 40s C under load while barely running louder than a whisper.

9 people found this helpful

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Kurlis

Great AIO Cooler!

Reviewed in the United States on February 17, 2017

Verified Purchase

This is my first time building my own computer since 2006. Much has changed, including the availability of all in one CPU coolers like the Kraken X62. I am very happy. Installation was a snap. Instructions were clear and concise. Mounting of the radiator was also very easy. The CAM software works great and enables me to control everything! Best of all? It's super quiet, my CPU stays cool and it looks gorgeous in my case. Highly recommended!

11 people found this helpful

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Todd

Beautiful to look at, ok temps, poor instructions.

Reviewed in the United States on May 25, 2017

Verified Purchase

The instructions are a bit vague in many areas, and if not for the lovely internet and google, I probably would have sent this back as defective. Thankfully I got it all worked out and installed.

PROS:
- Looks stunning, and the configurable colors and modes allows a lot of options for customization
- Fits perfectly in the NZXT S340 case and provides a really nice aesthetic
- Relatively silent most of the time, although can get a bit noisy under full load

CONS:
- Instructions are pretty horrible. There is a key point that they never bother to mention. When you first put on the backplate and add the standoffs, the backplate is super loose. This causes a lot of concern, and a quick google shows tons of people having the same concern. It turns out it's supposed to be loose. Once you install the actual cooler and tighten down the thumbscrews it all tightens up nicely. But this caused me much pause and confusion at first. For such a common complaint/issue, you'd think they'd mention it in the instructions. While the USB 2, SATA cables were self explanatory, the fan cable instructions were a bit confusing as well, but I managed to plow through it.
- Temps aren't ground breaking. They seem about the same as my old Hyper EVO cooler. So don't expect this to be game changing for an extreme overclock.
- CAM Software is buggy, sluggish and just a mess overall. It "forgets" my Kraken half the time, and only a reboot, or unplug and replug of the USB header brings it back. Seems to be a known problem as there are countless threads about it. Recommend to just set it how you want, and then never touch it again if possible. Lighting interface is a bit confusing at first when it comes to profiles and adjusting things properly. As of writing, the software/site is broken in that it asks you to create an account, but it simply doesn't work. No errors, just sits there and doesn't do anything.

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Matt

Great until the pump died on me.

Reviewed in the United States on July 29, 2017

Verified Purchase

REVIEW 1 - I was extremely hesitant to buy this after reading a lot of negative/worrying reviews regarding water leaking, CAM software failing, and other issues. However, since the day I have installed it, I haven't had one single issue regarding the hardware or software. Do I think it's a little overpriced compared to the X61? Maybe. Do I regret my purchase? Not at all.

REVIEW 2 - UPDATED 12/29 - Wow. I didn't heed the warnings, didn't think there was any way SO MANY Kraken X62's could have pump issues, but I was wrong. Crapped out on me today, CPU temps hitting 100C. Will have to RMA with NZXT. Be warned. The 1 star reviews are here for a reason. Maybe their QA/QC has stepped up since the launch of this unit, but I cannot recommend it when a ~$160 AIO water cooler quits functioning properly after 8-9 months of use.

One person found this helpful

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Bryan M

A Stunning Thing to Behold With the Cooling Power to Match

Reviewed in the United States on April 4, 2017

Verified Purchase

Best AIO I've ever owned hands down! I've got this in a push-pull with the two AER 140s (push) it comes with along with a pair of Corsair AF140s (pull). This cooler keeps my 6700K OC'd to 4.8ghz at 1.375v chilly as hell! Running Aida 64 for 30 mins yielded a max package temp of only 62C! And coming from a Kraken X41 which could only muster temps in the mid 70's, I'd say it's a huge step up. The CAM software-based lighting effects worked literally right out of the box for me which was surprising given I have a buddy who to this days still has issues getting the lighting software to work correctly on his X62. The lighting is simply stunning; that infinite mirror effect needs to be seen in person to understand just how incredible it looks. And it complements my Hue+ brilliantly! This is an expensive cooler, no doubt, and if you're not into the RGB aspect of it, there's really no reason not to go with an X61 or a Corsair variant. But if you do and you're looking to get your system looking just right, the Kraken X62 is your cooler!!!

One person found this helpful

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Alias

Amazing! Mostly.

Reviewed in the United States on May 17, 2017

Verified Purchase

The good:
Let's be honest - you're only looking into this for the aesthetics, because otherwise you'd be looking into cheaper alternatives. I just finished installing this AIO cooler, and wow am I blown away. This thing really pumps up my build! I'm coming from a Hyper 212 EVO (by the way, that thing was pretty cool, too), and wow what a difference. The Kraken x62 really makes the build look more sleek and professional, all the while sating my RGB lust. The infinity mirror design (while not actually infinite) looks just as good as it does in the pictures. And while the tubing was difficult to work with for a fist-time AIO installer like myself, a little bit of twisting got everything set perfectly.
The temperatures are great. My i7-6700k at 4.6GHz runs at 25C idle and 60C load - all the while more quietly than with my previous air cooled setup. The fans are heavy (unlike my wallet), and don't feel cheap at all. They are of sturdy construction and are very quiet.
The only caveat (and it's a small one!) are all the wires coming out of the cooler assembly. You'd think that for this price they could have at least put a little effort into making those plastic-covered cables look nicer.

The bad:
Aesthetics: Now for the real downer. I paid a ton of money for this product, and I expect nothing short of perfection. Unfortunately, it's just not perfect. There is a dark spot on the LED ring that really bothers me. Maybe a dead LED, maybe a piece of debris under the ring, not sure. I've seen other people having issues with dust stuck inside of the mirror. Is it a huge deal? Under normal circumstances no, but for this price, it absolutely is. -1 star.
Software: Furthermore, the software is nothing short of garbage. It rarely saves my settings, and when it decides to, it doesn't always save them correctly nor permanently. There are lots of bugs in the software. In fact, while writing this review, I got a message telling me that the liquid temp has exceeded 82 Celsius. Clearly it hasn't, as my CPU is idling at 25 Celsius right now. This message is an often occurrence. -1 star for the buggy software.

Things to look out for:
Clearance: The cooling lines come out of the right side of the cooler assembly. Unfortunately that means that if you have four sticks of RAM it's likely you'll run into clearance issues. Luckily I only have a two-stick kit, but if I were to upgrade in the future, I'm not going to be too happy with it.
Installation: The mounting bracket doesn't fit properly. Even with the standoffs screwed tightly into the motherboard, the bracket is very loose. It doesn't seem to affect the performance at all, and the cooler does fit snugly to the motherboard, but it was very odd to me. I thought perhaps I was using the wrong bracket. Nope - it just doesn't fit well at all.
Compatibility: Also, a lot of people are having issues with AMD builds. Apparently the bracket wasn't included in the package. An AMD mounting bracket was included in my package, but I can't say for sure whether or not it works properly, as I don't have an AMD chip.

Would I buy this again? If I could be sure it wouldn't have that dark spot under the LED ring, and if the software was actually working properly, I sure would. But in it's current state, no. For the insane price, it's just not perfect. Which is truly a shame - I really wanted to write a great review. This is a cooler I'll likely have "forever," so being stuck with a sub-perfect product isn't to my liking. If you have any questions or comment, feel free to post. I'll check back.

One-year Edit: Still working just fine. I'll replace the pictures I had with some new ones. Still looking mighty fine. I do have to point out that the pump "whines" a bit. I moved my computer tower under my desk so that I can't hear it, but when it was next to me on the desk (where I prefer such a nice looking build to be) it was getting rather annoying to listen to. If you're looking for something extra silent this probably isn't for you. It is inaudible under my desk though, so that's where it'll stay for now.

2 people found this helpful

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Police McArrestypants

Works great, but I'm knocking off some stars because the ...

Reviewed in the United States on May 26, 2017

Verified Purchase

Works great, but I'm knocking off some stars because the mounting hardware is awful, at least for LGA1151 motherboards, and the CAM software that you have to use with this AIO is some of the worst and buggy softwares I've ever had to use. Most of the time won't launch, constantly has features missing unless I restart the whole computer, sometimes won't let me change profiles from silent to performance (which one time let my CPU to climb to 99 degrees Celsius without the fans ramping up to cool it), though that is only if the CAM software was accurately measuring CPU temp. Also I tell CAM to not notify me of low storage space, and even after doublechecking that I did turn off that notification, it still notifies me. CAM is garbage but this AIO kind of isn't.

Also the mounting hardware for this is pretty bad. The bracket doesn't fit very tightly against the motherboard and so twice when I mounted it, the block was barely making contact with the CPU. I called NZXT and sat on hold for 50 minutes before someone answered. They sent me the same kit again and said they didn't think there was an issue. You can find YouTube videos displaying this issue if you'd like and I do recommend looking them up. I managed to fix it myself by putting two rubber plumbing washers between the plastic mounting hardware and the back of the motherboard, to pull it down tight on the CPU, and that has made a world of difference but you shouldn't need to do that for something that LGA1151 comparable, or so they say.

It's gorgeous but it's all face and no trousers. I'd recommend an AIO from Corsair or and air cooler from Be Quiet, like the Shadow Rock 3 instead and save some money.

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Mario Escobar

NZXT KRAKEN is AWESOME!

Reviewed in the United States on March 8, 2017

Verified Purchase

This cooler is very pretty! Seriously, this thing looks great in action. It's also not that bad in cooling. If eye candy is what you want for your computer build, I would hands down recommend this to anyone due to the fact that you can control the LEDs in the Ring and NZXT Logo. Though if you're looking for cooling power, I believe that there are better alternatives for the price.

For those who are interested in the x62 specifically, do be wary as it advertises itself as a 280mm radiater. The actual radiator dimensions are 315 x 143 x 30mm, so it may be too big for some cases. Also, it does require a USB 2.0 header to be open to control the LEDs. Paired with the NZXT Hue+, it already takes up the only two USB headers in my motherboard. Just giving everyone a heads up.

A+ to NZXT for this product.

7 people found this helpful

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Amazon Customer

Good product works well.

Reviewed in the United States on July 30, 2019

Verified Purchase

This review is only 2.5 years late, but what the heck.

So i have had this for quite some time and some things to do before you order something like this is make sure ur case is right for were you want to put ur radiator. I have the Phanteks ( https://www.amazon.com/Phanteks-Enthoo-Evolv-Computer-Case/dp/B01F0KWL6A/ref=sr_1_4?crid=3SASJ1PGJ0TBJ&keywords=phanteks+evolv&qid=1564509122&s=gateway&sprefix=phanteks+%2Caps%2C334&sr=8-4 ) case and i originally wanted my radiator in front unfortunatly there was major conflict with my HDDs, it would basically be raditor or HDDs. So i had to settle for mounting it on top instead which is ok but even then i only had one way i could mount it without buying longer screws or the motherboard getting in the way, again this is not a problem with the cooler but my poor choice in pc case and other parts.

Now then the cooler itself has worked perfect for the last 2.5 years and will probably do so for another 2.5 years,
my first issue was the cam software when i first got the cooler. The software had ok features, would use way too much system resources andjust crash some times. so for my first year and some months i i linked the radiator fans to y motherboards and case fans. around 6 or so months ago i went back to cam after they updated it a bit, and it is a completely different experience, Had no crashes yet and the extra features is a really nice plus (check the attached images. ) Good display of Temps CPU + GPU, Load on Ram aswell as storage space on your HDDs.

There is a system spec page listing your pc parts, a FPS overlay if you want aswell as a GPU overclocking page with fan curve adjustments ( Have personally deleted msi afterburner and use cam instead. )

It was a bit pricey when i bought it but seeing how it lasted so long with no problems i guess it was worth it.

over all good product.

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Alex Stefanko

... performs as the review sites advertise and i'm extremely happy with the performance combined with the all important to ...

Reviewed in the United States on May 19, 2017

Verified Purchase

The cooler itself performs as the review sites advertise and i'm extremely happy with the performance combined with the all important to me silent running. I can overclock my I7-4770k from stock (3.5ghz w/ 3.9 turbo) to 4.6ghz 1.25v and my load temps are 70`C all while silent.

The problem is with the packaged CAM software. It is trash that has problems detecting the Kraken as being in the system and has the tendency to reset the settings you've input. I don't care about the LEDs in the Kraken since my PC is in a closet for noise, but those that care about the exposed light patterns this could be a problem. Additionally the default hardware mode for the Kraken is Silent mode, but the difference between the Silent mode and Performance mode is only 300rpm on the fan and is equally silent. So it is kinda annoying when it resets that i'm getting slightly less performance.

If they split the Kraken management node out of CAM (but still allowed it to hook in for those that want that monitoring software) so that you could flash your settings onto the Kraken chip like a BIOS and then NEVER have to open the software again then I'd easily bump this up to 5 stars. As it is, the CAM software is annoying but the product still performs magnificently even just default settings.

4 people found this helpful

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