Top critical review
3.0 out of 5 starsHeadphones are mediocre. Customer service was great.
Reviewed in the United States on November 12, 2018
August 2019
I have 4 sets of these. None of them have a cord that doesn’t have a short in it. I bought a Monster Cable brand replacement cord because Bestgot’s keep failing.
Update February 2019:
The connector has a short in it. When I touch it, the sound goes in and out. I’ve read other reviews mentioning the same problem. Some say they won’t replace the cable under warranty but others have no problem getting a replacement. I emailed the company and I’m waiting for a response.
Update #3
Outstanding customer service from this company. They sent a box containing 4 pairs of headphones.
Update #2
Company responded quickly, but this was their statement -
“The audio cable is damage under the influence of external forces.
This kind of man-made damage generally does not accept free warranty or replacement services.
But in order to give you a better experience, we are willing to provide you with a free replacement. ”
Our cord lasted 4 months. If the new one lasts another 4 months, then they are 8 month headphones. FYI: Koss provides a lifetime warranty for their headphones and the connector.
Original review:
My son loves having his own headphones, and I love that I don’t have to hear his cartoons or kindle apps. They must be pretty comfortable because he will wear them much longer than some others we’ve tried.
The volume control on the cord works well but it’s pretty small and makes fine adjustments challenging.
The sound quality is mediocre, even for the price range. They sound more like $5 or $6 discount store headphones. They don’t leak much sound though, which was surprising.
I like the detachable cord, but I can tell it is easily frayed when it gets twisted and rubs against itself.
