Amazon.com: Customer reviews: Dell XPS 15 9560 FHD 1080P Intel Core i5-7300HQ 8GB RAM 1TB HDD + 32GB SSD Nvidia GTX 1050 4GB GDDR5 Windows 10 Professional (Renewed)

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Conner

Amazing Laptop - Superfast! #iCore7

Reviewed in the United Kingdom on June 23, 2017

This laptop was one of the best purchases of 2017, so far. This laptop is just amazing, flawless and perfect; no other adjectives could describe it.

Firstly, the screen is just amazing. The 4K screen really shows all the colours and details on everything, making it much more intense and a greater viewing experience. Hanging the touch screen also is very handy in certain situations. The screen is the best I've seen in awhile and much brighter and detailed than the Apple MacBook - at a lesser price.

The performance is ultra fast! The iCore 7 processor is amazing and can load multiple programmes without lag. I'm a student and the ability to having numerous word documents, PowerPoints, chrome pages and Photoshop open is amazing because the lag is very minimum. I would definitely opt for the iCore7 version if you're willing to spend the extra, you will not be disappointed.

The battery life can withstand prolonged usage and charges quickly. I can easily get me through six or more hours of usage, as I write essays and research.

Perhaps the only one minor fault is the placement of the camera, as it's in the bottom left centre of the screen. But I rarely use it and it doesn't impact me.

The laptop just looks premium and well-made. It is a little heavy but not as heavy as others I've tried. I would definitely urge people to buy this laptop over the Apple MacBook. The XPS 15 is a superior device with a better screen and specs at a lower price. You will not be disappointed if you purchase this amazing device.

The screen is definitely the best thing about the XPS 15 - just stunningly beautiful.

15 people found this helpful

Germans K.

Overpriced poorly built product.

Reviewed in the United Kingdom on October 22, 2023

Verified Purchase

Laptop died after 3.5 years of service. BIOS failure, apparently. Does not start anymore at all. No warranty, obviously.

The case is plastic and very poorly built. The finish on the covers makes them look as if they're made of Aluminum, but they're still plastic and flimsy. The hinge that holds the monitor snapped during disassembly, when I tried replacing the battery, which now arguably renders the whole machine useless.

Overall, very disappointed with the design and quality. Was expecting a half- decent machine for £1.8K, instead got this...

But I guess 3.5 years is good for an electronic device these days...

Umat

Outstanding

Reviewed in the United Kingdom on November 1, 2017

Verified Purchase

A truly brilliant laptop, I've had it for 2 weeks and it has certainly made its place as one of the laptops around for me. It does what I need it for, running virtual machines, studying and just my daily machine. It can also game surprisingly well without showing the world your gaming, tho fans get slightly loud after some time.
Many have said they have issues with the screen, and so much more on youtube which made me wary to buy it, however, my only issue was the wifi which kept giving bsods when under load. This was easily fixed and has not been an issue since. People may have just got a faulty system. Also, there is coil whine which only happens to me when gaming, I'm not bothered as it's not a huge issue.
I would definitely recommend this to anyone who can afford it; it really is an outstanding laptop. I may update 6 months later.

EDIT 2 Years:
It's been about 2 years since buying and it's working brilliantly. I use it as my main system working as an IT technician. About the BSODs I mentioned previously, they no longer are an issue, I sent the laptop to Dell under the 1-year protection warranty and they replaced the internal cooling system free. After this, I've not had any BSODs other than ones because of my own doings. However, I believe you should be able to buy it for a lower price.

3 people found this helpful

T-zone

Superb laptop - fast, beautiful display, good looking

Reviewed in the United Kingdom on March 22, 2017

Verified Purchase

Superb machine.

I'm a software developer and have been using the Dell XPS 15 9560 for about a month now and am very very pleased with it. I'm a heavy resource user and for the first time I have a machine that always goes as fast as I want to go. That's exactly why I chose this model - to get a machine with the power of a workstation (quad core), with the advantage of a larger 15.6" display but still in a compact form for carrying around - when you look around there aren't too many options.

Mine has the 4k display and SSD. The display is fantastic - incredibly crisp and great colours - also nice with the fine bevel - puts my full HD second monitor to shame - so much so that I've now decided to order a 4K IPS second monitor to match the Dell! Be warned that if you typically use a second monitor you'll likely want to match a 4k monitor with a 4k laptop!

Its not the lightest machine but feels very well made and robust, and for a 15.6" display its fairly compact and really an acceptable weight. Its not flashy looking but is still a very good looking machine.

Be aware that its worth doing a bit of tuning on it: upgrade the display driver straight away otherwise like me you may get some stuttering on the out of the box driver, and a couple of the Dell Windows 10 enhancements get in the way - a windows snapping tool that auto aligns windows as you move them around and also the auto-brightness adjust - both can easily be disabled. Other than that there is little bloat-ware.

Its price is obviously towards the high end for a laptop - but if you depend on your laptop and need top of the range power I would thoroughly recommend the Dell XPS 15 9560.

23 people found this helpful

Derek

Disappointed

Reviewed in the United Kingdom on April 19, 2019

Verified Purchase

I've had this computer for around 10 months. Overall I'm happy. But the problems I've experienced are as follows: they combined home and end keys with arrow keys, I only use computer for coding and writing, all keyboard work, it drove me mad. I have adapted but now using other computers I got the reverse problem.
Next, all the extra programs they put on the machine that I don't want, it took so much time removing them, especially the virus program. Some of Dell programs even came back after being deleted. Finally I used Windows Refresh, this removed everything back to a clean install. So then I had to reinstall my own software again. All I want do is use machine I don't want all the hassle. As a suggestion to Dell, why don't you have a window open on a new machine listing all the programs you WANT to put on the computer with checkboxes so people can choose to instal them if they want them. Finally my on going problem is the mouse cursor intermittently disapears, I've updated drivers et al without any success, according to online searches it is a known problem.

5 people found this helpful

Calvin

Overall good - but small things here and there

Reviewed in the United Kingdom on October 17, 2017

Verified Purchase

There are still issues with the scaling to 4k.
LED's can be shining in your face from lower angles.
Other than that it's a decent laptop. I would recommend picking up a 1080p monitor instead.
For the price I want something that is closer to perfect so I returned it.

Amazon Customer

Disappointed

Reviewed in the United Kingdom on June 2, 2017

Verified Purchase

I received a defective, subpar product not worth the premium price I paid, even after having it replaced. Dell does a horrible job in the quality control department, in that you have to get extremely lucky to receive a fully functioning, pristine laptop. The first one I bought had a bunch of dead pixels on its monitor, and the lower left part of the keyboard would get ridiculously hot without even running anything. The coil whine and fan noises were also uncontrollable and could get ridiculously loud from simply browsing the web.

I ordered a replacement only to discover that it too was of poor quality. The screen would flicker and malfunction sporadically. The second one also had a small scratch on its lid and keyboard (paint scraped off spacebar), and another on its screen. The tiny scratches on the keyboard and lid were bearable, but the one on the screen wasn't, especially not when viewing bright colours.

All in all, if you want a high-quality, high-performance laptop, look elsewhere. Otherwise, cross your fingers when ordering this one and hope that you won't have to replace it a couple dozen times.

25 people found this helpful

caluser calin

For me Dell XPS 15 with 15, 5 inch ...

Reviewed in the United Kingdom on September 2, 2017

Verified Purchase

For me Dell XPS 15 was a pleasant surprise.

Pro: Display, touchscreen, text is really sharp
Amazon delivery was very quick. I choose expedited delivery and I receive Laptop in 2 days (2000 km).

Tips: If you want to be silent you can download from Dell an program name Dell Command Power Management and after install chose profile Quiet.
For me works very well. The Laptop is deadly silent in my daily activities (business work, browsing web, office)

5 people found this helpful

Chris Babb

Not bad

Reviewed in the United Kingdom on May 27, 2018

Verified Purchase

Great use for almost a year now, had to switch out motherboard because HDMI died, but Dell Support was amazing. Even came to my door for the fix without me having to buy a premium support package. Wireless card is brutal, always has trouble connecting and I've changed all the wireless settings to max performance, but with each bios update it gets a little better. Doesn't drop signal, just takes forever to connect. Its nice being able to run multiple Adobe CC programs, while using desktop collab apps like Figma, tons of power. Heavier than your macbooks but lots of power, however not as convenient and seamless as the macbook. Battery life is horrible if you got the screen brightness anywhere over 75%. Regardless, be prepared to bring a pretty hefty charger around with you. Screen is the nicest I've seen anywhere. Have not seen a screen as nice, but becomes a crutch when doing digital design work. Your users won't see the colours or hue's that you do! Dell bloatware sucks. Try to get rid of as much of it as possible.

20 people found this helpful

DrewH

Worth the Buy

Reviewed in the United Kingdom on March 2, 2018

Verified Purchase

I bought the Dell XPS 15 15.6 inch 4K UHD Touchscreen Notebook (Intel Core i7-7700HQ, 16 GB RAM, 512 GB SSD, NVIDIA GTX 1050 4GB Graphics, Windows 10) - Silver, approximately three weeks ago, and I must say that I am quite confused about the bad reviews I've seen on here. I've used this laptop for video and photo editing from my drone footages, and I must say this laptop in incredible, no problems so far, no coil whining noise, no performance related issues, no battery issues, no wifi issues, in fact the battery time is very good. I've used this laptop in bed continuously for 2 or more hours doing my editing the fan comes on but hardly noticeably, its a very quiet laptop, the touch screen works well, its a really good laptop to purchase, I would highly recommend the exact specs laptop above and also the seller, the laptop came packaged nicely no significant damage to the outer covering only a small scoff/tear to the packaging box.

31 people found this helpful

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Dell XPS 15 9560 FHD 1080P Intel Core i5-7300HQ 8GB RAM 1TB HDD + 32GB SSD Nvidia GTX 1050 4GB GDDR5 Windows 10 Professional (Renewed)

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