Amazon.com: Customer reviews: HP Spectre x360 2-in-1 15.6" 4K Ultra HD TouchScreen Laptop 7th Gen Intel Kaby Lake i7-7500U 16GB Ram 512GB SSD NVIDIA 940MX Thunderbolt Win 10 HP Active Pen

Top positive review

After using it for over a year

Reviewed in the United States on September 3, 2018

If you don't want to compromise on a laptop, this is for you.

I owned an older HP Envy laptop 8 years ago and swore I'd never buy an HP laptop again but once I was hunting for a new laptop that could meet all my very specific needs and reading all the reviews on laptop comparisons, I decided to give HP another shot. I'm very glad I did. It's worked just about flawlessly.

Pros:
- The screen is great, touch is very accurate
- Battery life can last 8 or so hours watching video
- Quality is absolutely there
- The trackpad is amazing, love the size and feel of it and it simply works great
- Still runs very snappy and quietly
- Tablet mode/ tent mode is great when I'm in bed or watching something on a plane/train
- The speakers sound good for a laptop
- The keyboard feels nice to type on and I'm a mechanical keyboard snob. Quality is also there
- It's light enough to travel with easily

Cons:
- Multi-touch gestures work but for browsing no two-finger swipe to go back and forth on web pages
- Can't adjust the brightness of the backlit keyboard so at night when you're watching something in bed it's just too much
- Only one USB 3.0, while not terrible, it'd be nice to have one more
- Once in a blue moon, I'll my screen glitching out. A restart usually stops the issue. Happens maybe once every 3 months or so IDK whats causing it.

3 people found this helpful

Top critical review

Critical reviews›

Makarand Kashikar

Waste of Money

Reviewed in the United States on June 30, 2020

I bought this laptop for my daughter who was going to start her college life. Spent a good $1500+ on this in 2017. Within 2 years the screen broke. Luckily it was in initial Warantee so got it fixed by. I didnt buy extended warantee - not knowing this will happen again. Within an year (2 months back) the screen started flickering now. I have been using my $600 Lenovo since 2011. and this $1500+ broke 2 times in last 3 years. My daughter says a good amount of her college mates reporting similar issues at her college. Paying a lot for a jazzzy product doesnt mean anything indeed.

48 total ratings, 42 with reviews

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From the United States

Trevor Henney

After using it for over a year

Reviewed in the United States on September 3, 2018

Verified Purchase

3 people found this helpful

Helpful

Gordon

great price

Reviewed in the United States on April 16, 2024

Verified Purchase

only 1 USB 2 port, Brand new

Helpful

Makarand Kashikar

Waste of Money

Reviewed in the United States on June 30, 2020

Verified Purchase

Helpful

DaBus

C drive won't take any non HP adapter - makes me despise this

Reviewed in the United States on May 30, 2017

Verified Purchase

I love/hate this laptop. My work gave this to me and it has a ton of nice features. It's sleek and thin, and is almost a visual clone of my personal laptop, a 2016 macbook. I travel a ton, so efficiency is a big deal to me. I spent several hours researching the perfect wall adapter + cord set-up so that ideally I could use one wall adapter to (1) charge a iphone or ipad via USB-MIFI cord, and (2) charge either my HP Spectre or my macbook, which both take a USB-C.

Low and behold, despite the fact that Apple of all companies is on-board with a universal C input, HP is the big hold-out. Because of this, I can't use a non-HP adapter to charge my spectre (when it's running. If it's powered off it will charge albeit slowly). So instead of taking a single wall charger and then 2 small woven cord options, I have to take those plus an enormous adapter and wad of cords that are reminiscent of the 1990s to actually use this thing.

If you don't frequently travel, this may not be a big deal to you. But if you're a business commuter like me, you'll notice. Otherwise, it's not a bad laptop. However, from a traveler's perspective, Im currently leading the charge for my firm to switch laptops...fingers crossed.

34 people found this helpful

Helpful

Javi

Investment worth every penny. Not in 2021.

Reviewed in the United States on May 8, 2017

Verified Purchase

Update: laptop is 2 core and cannot use windows 11. I would not buy the same model, but I am keeping it for movies in 4k and as a side gadget. I purchased a bestbuy hp spectre x360 13.5 3k2k with the processor 3965g7 I think, I love it. Paid $1,729.00 - 10% birthday discount. This old model did turn off on me once not too long ago(oct 2021) and I decided to upgrade. I enjoyed the laptop for over 3 years and tech gets outdated fast so beware on what you buy. I keep the 5 star because I finished college with the 2017 model and now am in a grad program. Got me thru and worth the investment.
Original:Speechless, this laptop is well priced, and as a college student with a budget, I made the decision to invest in this x360.
I paid over $1,900 with insurance and honestly I don't regret the payment. The quality of the built is superb, the features like thunderbolt and the back lit keyboard are useful. The smoothness of transition from laptop to tablet, the speed in which applications open and the quality of it's 4k view... I've been waiting for this laptop a long time. Get it, it's worth it.

29 people found this helpful

Helpful

Rose Waters

Love the screen

Reviewed in the United States on September 26, 2017

Verified Purchase

Can be glitch when going from laptop to tablet mode. Love the screen! Boots fast! Great computer otherwise.

3 people found this helpful

Helpful

Maximus

Should have bought Lenovo...

Reviewed in the United States on June 16, 2017

First of all, it's simply hard to open. I had three laptops so far: 13" Dell, 15" Asus and 17" XMG and none of them were so hard to open. You'll be using both hands and you better grow some strong nails.

2. there's no BIOS. they replaced it with their own preconfigured software.

3. huge touchpad is great, but not so great on UHD display, because resolution is so high - you won't be able to get from one side of the screen to another even with Windows mouse speed setting set to maximum!

4. Speakers are really bad. I've barred my expectations to get a good sound out of laptop long time ago, that's why I got myself Jawbone Mini Jambox Wireless Bluetooth Speaker, but these speakers are seriously bad.

5. And like all that wasn't enough, it got to me with defected screen. That white spot is not a broken pixel, but rather a dent on the matrix.

I should have gone with Lenovo Yoga 720, but i bought x360 instead because of its looks... big mistake.

UPD: i found BIOS! you just need to press ESC on load, or some of these keys:
F1 - System Info
F2 - System Diagnostics
F7 - HP SpareKey
F9 - Boot Device Options
F10 - BIOS Setup
F11 - System Recovery

and to load from USB:
1. Press ESC upon loading, enter BIOS setup;
2. disable Secure Boot and Enable Legacy Support, press F10;
3. Restart. Enter the password. In Startup Menu press F9

14 people found this helpful

Helpful

pcsnake

Good computer. Lot of power in a light package

Reviewed in the United States on March 9, 2017

Verified Purchase

Good computer. Lot of power in a light package. I will use it for graphics and it is good for that. I wouldn't use it as a serious business computer,or for serious gaming. or even extensively for writing or surfing the net. Note that it has no optical drive and is short on usb connections. Bought a docking station with more connections right away. But for drawing or sitting around doing stuff on a tablet/computer this is pretty hard to beat. A little pricey and comes with a lot of hp junk on it. I expect that as with other hp computers I have and have had, it will be reliable--my last hp computers have lasted for years of dailly use. This thing is perfect if supplemented with a second computer like an hp 17 inch envy loaded with a lot of memory, 4k touchscreen, big solid state hard drive, and blue ray optical. (It is tough to find any one computer that is great for everything. A thing can't be light and small and big and powerful at the same time.)

15 people found this helpful

Helpful

DNesh

My motherboard went bad in 3 years

Reviewed in the United States on June 16, 2020

Verified Purchase

I am a software engineer and taking care of this laptop very carefully. But one day, my laptop's monitor got turn off automatically and took a while to turn on. Finally, I was able to turn on again, but the screen was going on and off again. So, I reset it to factory setting after trying a bunch of options to fix including researching online and trying out different things which obviously did not work. After resetting it to the factory setting it also did not work so I took it to the computer repair shop and the technician guy told me that my motherboard went back and it will cost me 950 dollars to fix it. If I have to spend 950 dollars to fix it I might as well buy the new one.

I am not going to buy an HP laptop in my whole life. I have my old DELL laptop that I bought 7 years back and still works like a charm. This is the biggest mistake of my life for buying HP Spectre 360 2 in 1 laptop. It did not even lasted 3 years.

Helpful

kyle

But those two issues can be worked around and everything else is great! Thank you

Reviewed in the United States on November 10, 2017

Verified Purchase

The computer is kinda uncomfortable to use as a drawing tablet unless you have a usb keyboard. Also you can't customise what the pen buttons do. But those two issues can be worked around and everything else is great! Thank you :)

3 people found this helpful

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