Amazon.com: Customer reviews: Xbox One S 500GB Special Edition Console

Excellent console for gaming and movie playback.

Reviewed in the United States on March 22, 2017

Works well, runs cool, love the internal power supply, is a small console, plays DVD/Blu-Ray/UHD discs to my 4k, plays my games, what's not to love. The only frustrating things was the included game in that it is only valid on the Xbox One and I do not get it on the Windows 10 PC store. Separate product over there. Yes, I can play the game on the PC streaming from the Xbox, but I prefer just to play in one or the other. I'm not a big fan of the new interface; as compared to the Xbox 360. There is no mode for insert a DVD/Blu-Ray and the unit just plays it like a DVD player. That was a nice feature to avoid frustration of significant other. Now you need to use the remote to select BluRay app. That's a step back. Also Also, cannot play videos from a network drive. I should not need a special streaming server to play back home movies and videos from a network drive. Yes I can use Plex, but what is the big restriction for just play a video file from network drive X. It's windows under the covers and it understands network drives/sources or at least it could. But know, you need more machines or a computer running 24/7 to play a video. Other than those issues, it's an excellent console and media app.

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Timothy Lewis

Pros and Cons

Reviewed in the United States on December 6, 2016

Verified Purchase

Okay. Let's get the bad out of the way. The console is actually a light grey color. It looks dark in pics but in reality, it's much lighter. Still looks better in my entertainment center than the other options but still a little disappointing.

Second, it only comes with a 500gb HDD (of which only about 375gb is allowed for personal use). It's not a dealbreaker since the Xbox One it replaced also had a 500gb HDD. In this day and age, that's totally unacceptable. Anyway, I just took the 2tb HDD off of that one and popped it onto the new one. Everything transferred over without a hitch.

Game on.

Now, for the Pros. This console runs everything a little better. My old games look sharper on my 4K HDR set. Menus, etc, run a tad smoother. A little faster. Games seem to download faster. The controller feels a bit better, and it was already great.

There was a download code for Battlefield 1 which, if that's your cup of tea, a phenomenal game. Also, there is a free month of EA Access so you can download maybe 30 or so games and play until your heart is content.

Now, if only the box it came in didn't look like somebody played soccer with it.

81 people found this helpful

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WH

BEWARE, NOT WHAT YOU THINK YOU ARE BUYING

Reviewed in the United States on January 18, 2024

Verified Purchase

I am deeply disappointed with my purchase in this Xbox One S for many reasons. I will try to list them all, and keep in mind this product was advertised as "New in the box". The order was supposed to, and did not include, the game itself (Battlefield 1) and the trial of Xbox live. Beyond that, I was incredibly mislead when I opened the box. It was, in fact, not brand new as I found many scratches and even chips. The controller was in terrible shape, with one of the joy cons even falling off. I feel scammed and am incredibly disappointed with my purchase of this item, and unless I get my money back I will not be removing this review.

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R. March

Product was great, xbox is new in the box

Reviewed in the United States on September 14, 2017

Verified Purchase

Product was great, xbox is new in the box. Be aware that this is an exclusive console of a particularly large store, they sold (unloaded) lots of these to various places, and the date that they sold them to whom you are buying from will be the beginning date of the warranty, not the day you actually buy it from here. In my case, there was only 6 months left on the warranty, I I just received it yesterday..

Other than that, its a beautiful looking console, and even though I over paid for it compared to the exclusive place, it's not worth the return process even though Amazon makes it very painless. Others have said the color is lighter than pictured, it's very light dependent. It's darker than a battleship. No vertical stand included (should always include these).

2 people found this helpful

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Kevin

DEFINTIELY UPGRADE

Reviewed in the United States on July 19, 2017

Verified Purchase

I was a bit conflicted on whether or not I should upgrade to the S version from my original Xbox One, but WOW am I glad I did.

First of all, I traded in my Xbox One to Amazon along with a few older games so this ended up costing only about $100, highly recommend doing that, the upgrade is so worth it. Here are a few reasons why:

The graphics and visuals are noticeably better, the colors are sharper and everything is way more clear. Watching Game of Thrones via this bad boy was spectacular. For me, spending the extra $100 was worth it just because of the better GOT viewing experience.

One of my worries was that the hard drive is only 500GB, but buying and using an external hard drive will not only be cheaper than buying the 1 TB console, but playing games that are downloaded onto the external hard drive actually makes them load FASTER! This seems a bit contradictory but using an external hard drive actually does improve load times, I highly recommend getting this version and then buying an external hard drive.

The smaller size honestly didn't even occur to me when I was considering upgrading, but now that I have its another reason I'm glad I did. My xbox now fits underneath my TV, or if I put it on the shelf with my other electronics it looks just so much cleaner. The shorter and smaller cable it also a huge plus, cuts down on all the countless wires going everywhere.

Overall: HIGHLY HIGHLY RECOMMEND either upgrading from the original Xbox One or just buying this bad boy outright.

5 people found this helpful

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Adam B. Bugay

Beautiful Xbox One S themed console & price!

Reviewed in the United States on October 20, 2018

Verified Purchase

I recently gave my brother my white 500GB Xbox One S console, so I was looking to get me another one for myself. I found an amazing deal for a almost brand new Battlefield 1 limited edition 500GB Xbox One S console, with a brand new BF1 themed controller, a digital copy of BF1, and the console itself for only $229 with Prime shipping! The packaged arrived on time, and came in it's original box, packaging and all. The seller said it was in "Like New" condition, but I was surprised to find it basically in brand new condition, and the controller was definitely brand new, never used before. The 500GB console and controller are a beautiful and sleek gunmetal matte grey color, with the controller having a nice textured grip on the bottom of the controller and the thumbsticks as well. The console also came with the power cable, HDMI cable, and an unused digital code to download the full Battlefield 1 game. I am beyond thrilled with the overall price, look, and condition of the console, and would definitely buy from this seller again! 5 stars!!!

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MoB

The Xbox works great with the new update they just put in for ...

Reviewed in the United States on April 9, 2017

Verified Purchase

Technically I give this item four and a half stars, and this is why. The Xbox works great with the new update they just put in for March it works even better I love the new skins they did. However they put a huge processing module inside this Xbox and a terrible Wi-Fi. I had to buy a 50 foot ethernet cable so it would work and upload properly. I was waiting two days to download a game on Wi-Fi. other than that I love my Xbox and I can't wait to purchase a 4K TV so I can watch some movies on it. If you're thinking about getting this get Xbox Live get the year membership on Amazon is cheaper than buying it in the store and it is well worth it for the amount of games you get for free. Battlefield 1 was also amazing to come with this set.

5 people found this helpful

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jake

good costumer service if you like being on the phone ...

Reviewed in the United States on January 16, 2017

Verified Purchase

Here is my honest thoughts on this console. first, my console came with an inoperable controller. the controller kept losing connectivity. ok, good costumer service if you like being on the phone for an hour to get the controller replaced. second, the console has a horrible interface. working it is nothing like the 360. ok, I guess i can get used to that. third, the console is glitchy. one minute im playing, next im sitting locked up. this happened 3 times in one week BTW. maybe im asking too much. this is a billion dollar industry, i thought they might care about their customers and get more servers. Oh, one more thing, this is supposed to be the "ultimate" gaming system. Why doesn't it have Bluetooth like the 360 had so you can hook up wireless mics? this is all we have. unless, you want a PS-4 or 5, whatever they have now. hummmm, wheels are turning......

3 people found this helpful

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Travis James Peacock

Excitement turns to frustration and anguish...

Reviewed in the United States on January 14, 2017

Verified Purchase

Unfortunately, I cannot give a positive review at this time. I received the Xbox One S after it was delayed in shipping, and when it arrived, the physical box (not the shipping box) was damaged. Then upon setting the console up, within the first 12 hours of operation, the console shut itself off. I proceeded to troubleshoot the issue myself for several hours to get it to turn on for more than 3 seconds before turning off again, however, I was not successful. I then called Xbox Customer Support to see if they had any ideas that I hadn't yet tried for the next hour and a half. It was determined that I had received a faulty console and would have to do a warranty exchange. This means I have to print out a shipping label, pack up the console, send it in for further testing, wait for them to determine if myself and their own techs were correct, then find a comparable replacement to this specific model, and then finally ship me a replacement taking approximately 10-15 business days to do so, unless I wanted to pay $15.00+tax plus an additional hold of $400.00+tax to send me a replacement before testing the old unit even though I bought mine at $279+tax (WHAT?!?!). I understand fully that this occurs in approximately 1-2% of the systems sold, but upon speaking to customer service, this is a problem that is well documented with the system since they replaced the old power brick and put it inside the system itself. This is such a frustrating experience. My advice for thos of you considering purchase is to never plug this system into a surge protector as it has one built in, select a place for it to sit that wont get dirty or overheat, always select a full off mode when shutting down, after setup, don't change the position of the console even if it's off, and ALWAYS ALWAYS ALWAYS register your console as soon as you open the box in case you need to do a warranty exchange!!!

9 people found this helpful

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Dotnettex

Not my XBOX ONE X, but it still is a great console!

Reviewed in the United States on March 21, 2018

Verified Purchase

Well, this is not the system my ONE X is but it does rock... just a bit slower. I bought this as a second console (the ONE X is constantly booked at my house). For those that state the ONE X is not much different then the ONE or ONE S... I say you obviously don't have a ONE X! Besides the ONE X's beautiful 4K HDR output, one of the hardest things to get use to (using this ONE S) was the speed difference. Especially when playing BATTLEGROUNDS. The ONE S lags WAY behind the ONE X when it comes time to render all the buildings and terrain. But other than that, it's a great console! No complaints here... but after spending a lot of time with my ONE X, then spending time on this ONE S... the ONE X is definitely worth the extra coin! Especially if you have a 4K HDR TV (mine is a 75" Samsung).

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