Top critical review
1.0 out of 5 starsSpend your money elsewhere
Reviewed in the United States on November 19, 2019
I like many others have a love/hate relationship with Wear OS smart watches. They're great when they work properly, it's just they don't more often than not, but that's not why I'm leaving this review. I'm leaving this review because Huawei makes shoddy products and you're better off spending your money elsewhere.
Pros: The watch looks great. It's not too big or too small, and feels comfortable even with the regular watch band. Wear OS is extremely customizable, has a lot of app support and the watch has some decent apps built into it.
Cons: Extremely shoddy Craftsmanship. As you can see from the picture, the lug area broke rendering the top strap and by extension the watch useless. I was extremely careful with this watch too; never got it overly wet, used a screen protector, never banged it or was rough with it, yet it still broke after only 2 years. My OG LG watch is still kicking and it took WAY more abuse than this watch did. I emailed Huawei support a week ago and I've had no response. This isn't an isolated incident as MANY people have had this same issue and Huawei's response is basically give us more money or kick rocks. They revised the design for the new Huawei Watch 2 with a ceramic bezal at a higher price point but us suckers need to deal with a broken watch. Standalone GPS is complete garbage and takes forever to load up if it loads at all. The battery leaves a lot to be desired. More often than not I can make it around 15 to 20 hours before needing to recharge, but the battery needs a major upgrade. The magnetic charger dock is also not that great. I need to readjust it multiple times to get it to properly seat. Wear OS is a buggy mess. Sure it's great when it works, but when it doesn't it's infuriating. Phone calls take 15 seconds or longer to start notifying me on the watch and I sometimes don't get physical notifications at all until I physically look at the watch. Disabling "Ok Google" support helps a bit but not enough. This watch has some pretty beefy hardware as well and yet I still have issues that sometimes require a complete restart of the watch to get it to working order.
All in all, most Wear OS smart watches are a joke, but this one at this price point takes the Cake with it's terrible build quality. I will never buy a Huawei product again after this experience and I suggest you look elsewhere as well. If only the same level of craftsmanship that brought us the first Huawei watch leaked over into the first iteration, but alas we're stuck with a broken watch that I will probably need to superglue in order to use again.