Amazon.com: Customer reviews: Samsung HW-M360/ZA 2.1 Channel 200 Watt Wireless Audio Soundbar (2017 Model)

Reviewed in the United States on March 16, 2018

So far, so good. I was hesitant at first to buy this, but while picture quality on new TV is exceptional, the SOUND quality leaves MUCH to be desired.
My mom is elderly, with hearing issues, requiring a volume that was simply disrtorted from Tv budget speakers [which are usually always in rear, bounding sound waves off the walls etc. So I had NO CHOICE but to try SOMETHING to improve the sound quality and more directed. I settled on this only bc the TV is Samsung and was a price within reason. I am not tech savvy so I NEEDED something also what i refer to as 'idiot-proof' with simple hookup. And that it was. WIN, WIN. Sound is SOOOOO much better. In fact, the sound bar alone is so much improved by it alone, I dont even use the Subwoofer. For a little box it can SHAKE and Rock the entire house. I cant even imagine what the EXPENSIVE models sound like. Bc for the price....this is pretty awesome. Would I buy it again, for myself....ABSOLUTELY. how it will hold up, only time will tell. But after few months, running the TV practically 24hrs/day ...so far so good.

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johnathon enger

High quality sound

Reviewed in the United States on December 29, 2017

Verified Purchase

Sound is amazing and for the price you can't beat it. Installation is easy and as soon as you plug the subwoofer in it auto connects to the bar, I run everything through my PS4 and only had to make a simple audio output change on the console to start enjoying high quality sound. One thing that is not stated in the description or pictures is that it actually has a small screen on the front of it to help you navigate and customize settings if needed. Its covered by the same black mesh as the soundbar and blends in very nicely while also being visible. Also included was mounts to place it on a wall if i chose to. Remote is handy and has an easy volume up/down button as well as one specifically for the subwoofer so you dont need to renavigate a menu to change the bass. I will be looking to add the extra speakers upgrade in the future.My only concern was the box it was in is an awkward 'L' shape that looked like it had some possible shipping/handling damage but everything was wrapped in foam so nothing was broken.

9 people found this helpful

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John W.

Good sounding option for the price.

Reviewed in the United States on July 7, 2017

Verified Purchase

Initial review: Product arrived well packaged and was undamaged and very easy to set up. No issues with getting Bluetooth to connect. I used optical cable from TV to the speaker. Sound is clear and precise but not what I would call home theatre quaity at all, but that wasn't really expected at this price point. Enclosures seemed a bit cheap but they are solid with no rattles or weird vibrations at full volume. This will be a good system for my condo where room is at a premium and sound level requirements are no high. I was going to change anything it would be nice to have another optical input and a bit more volume. I will add that I am currently using this with an older Sony DLP TV so when I upgrade I may find sound and volume level to be improved.

6 people found this helpful

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Ryan

Good quality sound bar and woofer

Reviewed in the United States on May 3, 2018

Verified Purchase

For the price you can’t really beat this. It works seamlessly with my Samsung TV and UHD blu ray player.

It sounds fantastic and the bass is just enough. It can get pretty loud, I have it in an open basement and it is more than enough loud, I never even get close to cranking it all the way up.

I use it for gaming and movies and it’s great for both.

If you just want that extra boost and fullness in the audio in movies and games but don’t need a surround sound or a bone shaking woofer and deafinining speaker than this is perfect.

It The different setting are great also. If you want to watch a movie late at night and not bother anyone select “clear” it’s meant to to push the voices to the front so you can understand them easier but I’ve found it also lets you listen to movies at a pretty good volume without having the action scenes too loud so you don’t disturb anyone.

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Justin Johnson

Fantastic quality and value

Reviewed in the United States on February 24, 2018

Verified Purchase

I was worried that Samsung wouldn't produce good quality speaker. They are a major electronics manufacturer, but are mostly known for screen quality and not sound systems. This speaker, however, did not disappoint.

The sound is extremely clear and the bass is pretty good. At 50 volume set to standard mode, I can hear the sound from every room in the house (1600 SQ feet). In most cases we keep to volume level around 18-25% for comfortable a lisening and movie watching experience.

The bass doesn't have that movie theatre rumble, but it definitely noticable and does make the house shake a bit. I just don't feel it in my chest like an IMAX theatre... Which I imagine suits most people since it's very rare you can house such a sound system without seriously disturbing your neighbors.

It was easy to set up and looks fantastic! Would definitely recommend as it is the best in the sub 200$ range speaker catagory.

3 people found this helpful

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JStreet

Sound is just ok

Reviewed in the United States on October 21, 2018

Verified Purchase

Purchased to use with Samsung TV Mod# UN50MU6300 purchased in 2017. The TV is located in my bedroom. Connection to TV was easy. No problem with pairing the subwoofer to sound bar. Optical connection was made to TV. The time consuming step was getting the TV remote to control the sound bar. I had to go to Samsung's site support area to get instructions on how to enable the TV remote to control the volume of the sound bar. I'm unable to get much bass out of the sub woofer. I was expecting more. However, the bass is better than that of the TV speakers. I've not gotten any eardrum busting sound out this sound bar even when I've turned it up 100%. Glad I saved some money buying refurb unit because this is just a poor performing soundbar. Way over priced if you were buying new.

6 people found this helpful

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patrick c.

Just like buying brand new with excellent sound quality!

Reviewed in the United States on June 21, 2018

Verified Purchase

Bought a new big 4 k tv a couple of weeks ago. The TV's provided sound was loud but had no depth to enhance watching experience. I was concerned about buying refurbished because I had issues in the past with buying reconditioned items but I was happy when I reached out to the seller. He got back with me in the same business and answered all the questions I had in my email regarding the product. I was rest assured by his statements and how they take great care of the product. It was delivered to me very quickly. I'm in the Portland, Or area and it shipped from the state of Illinois and I received it in four business days. When it arrived I liked the fact that even though it was not in the original packaging it was still in a professional packed manner with all products and instructions inside. When I connected it to my TV I was over amazed how well and loud it sounded. The Dolby digital sound bar backed with the subwoofer has brought my movie entertainment to life! I can hear every sound that is displayed in a movie to a pin drop. Very pleased with this product and I highly recommend others interested to purchase from this seller.

3 people found this helpful

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Jeannie Tee

Easy installation and great sound!

Reviewed in the United States on January 25, 2018

Verified Purchase

Perfect sound for a 16x20 living room. Very easy to put together and take apart without unusual disturbances in the system. The directions were very clear and precise so anyone can install this sound bar and bass woofer. The size and length of both items can be accommodated in any room that is not too small and it also worked well with our LG TV that is about 6 years old. I'm not into changing high tech equipment just because its available but regrettably this was one item we should had purchased a while ago. It amazes me as to all the great sounds we were missing because we thought our TV had a sufficient sound system, it doesn't!

So take the plunge and buy it, if it's not to your liking you can return it but don't wait too long. Play the noisiest movie with sound effects and you will also be amazed.

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Douglas Ray

Great sound. Limited volume.

Reviewed in the United States on November 23, 2017

Verified Purchase

It's a little smaller than I expected, but the slim profile is kind of nice. The sound quality is fantastic, but the max volume isn't as loud as you might expect. It's fine for watching tv and movies, which is what I got it for. If you're wanting to play music through it at crank it up, it probably isn't the right product for that purpose. It isn't going to rattle the walls.

Using the remote isn't self explanatory, so you'll want to read the manual. One of my favorite features is that you can link this to your tv remote, so you can use the tv remote to control volume and mute. Nice not having to have an extra remote laying around.

One of the disappointing weaknesses is that you can't adjust treble and bass separately; however there are enough preset settings that you will probably find one that works fine for you.

Bottom line, for TV audio output the volume level is adequate and the audio quality is excellent. For $100 bucks this is a no brainer. Since I just got it yesterday, I can't speak to durability, but it sounds 10x better than the Walmart sound bar I paid the same price for a couple years ago.

5 people found this helpful

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Alexander Benn

Sound quality a huge let-down

Reviewed in the United States on July 23, 2017

Verified Purchase

My old speaker setup was dying and I needed a replacement. I wanted something space-efficient, so the slim profile, wall-mountability, and smart cable management of a soundbar definitely appealed to me. I saw a good deal on this item and figured it was worth a shot. But within a minute of hooking it up and turning it on I knew this soundbar was not going to cut it.

The first thing I noticed was the incomprehensible conversation. All voices sound like they are talking through a cardboard tube; forget hearing subtle dialogue in a dramatic scene. Next up is the blaring midtones: it seems like somebody over at Samsung decided to compensate for the poor fidelity of the midrange by simply cranking up that part of the EQ. Music is mushy and muddled. Finally, the whole system needs to be turned up to about 90% volume to fill my space. What sort of space? My couch is only about 8 feet from the TV and wall. This ain't a home cinema setup, folks. The subwoofer make it not a total loss but there's nothing about this system that will satisfy someone looking for some punch.

Now for the bad news: I went to Best Buy to try out other soundbars because I knew this wasn't the one for me. Every single one I tried suffers from some flaws: tinny weak midranges, overcompensating subwoofer, or awful mishmashes in the midrange like this one. Even the Sonos Playbar was disappointing unless I tried it with their optional Sub (Total Price: $1400); that's the only setup I found that is as good as my current setup, a 9-year-old janky broken 100W Boston Acoustics set of computer speakers with a subwoofer that cost me something like $180 at the time.

If you care about sound quality, save yourself a whole lot of time and money and just get a conventional setup (amp, speakers, subwoofer, plain old speaker cable). You will have more wires but no regrets.

The only reason this gets more than one star is that it checks two boxes: clean cable / wall mount setup with nice looks, and ever-so-slightly better sound quality than the built-in speakers on your TV. That's all you get.

8 people found this helpful

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