Amazon.com: Customer reviews: BenQ PD2710QC DesignVue 27 inch QHD 1440p IPS Monitor | USB-C |AQCOLOR Technology for Accurate Reproduction for Professionals

Top positive review

A beautiful monitor with great USB-C connectivity

Reviewed in the United States on February 11, 2018

The monitor was easy to set up and looks fantastic! It took me two tries to get the included hub to work, but I'm still not sure what I did that got it to work the second time. It has consistently performed well since then. I use the monitor with four different computers: 2 Lenovo laptops, a Microsoft Surface, and an Intel NUC. Only one of the laptops (a Lenovo) has a type-C connector. With that the one connection provides power, display, keyboard, and mouse. Definitely the way to go. With all of the other computers I'm using the HDMI input, which provides the same great video, but requires that I connect power and USB separately. The monitor switches between the sources automatically, so it's still pretty easy going between the different computers. Overall, a great choice.

Since I'm using the monitor for computers that don't have USB-C ports, I also bought a type-A to type-C USB cable with the monitor. Amazon recommended their own Amazon Basics cable, which was inexpensive. I went with a different choice because the Amazon Basics cable is only rated for USB2 speeds. The hub of the monitor can handle USB3 and I have a back-up disk hanging off one of the USB3 ports on the hub. That recommended cable would have been very disappointing.

3 people found this helpful

Top critical review

Critical reviews›

DDW

"Dead panel?"

Reviewed in the United States on November 6, 2018

I was stoked when this monitor arrived. I thought I'd done enough research and bought a good product, and now I was going to be rewarded with 27" of new desktop space. But the damn thing didn't work. I received it on a Friday afternoon, and by the time I got it all connected and seen the problem, BenQ tech support was already gone for the weekend. I talked to an Apple support rep instead, and confirmed that the problem was not with my MacBook Pro -- I screen-shared with him, and he could see the whole second desktop. On my end I saw only my laptop monitor and a big, brand-new, totally un-illuminated black screen. On Monday morning I called BenQ tech support and told the guy what was going on. He said, "yeah, it might just be a dead panel." I asked, "So this is a problem happens often enough that you have a name for it?" He said, "No no, it's just, you were unlucky and got the 1% of monitors where this happens." I told him maybe I should have read more Amazon customer reviews, because it looked like it might be a little more than 1%. So I returned it to Amazon. It'll take longer, but I'd rather get my $ back and buy a different brand than roll the dice on another one of the same BenQ product.

7 people found this helpful

48 total ratings, 43 with reviews

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From the United States

GregT

A beautiful monitor with great USB-C connectivity

Reviewed in the United States on February 11, 2018

Verified Purchase

3 people found this helpful

Helpful

Anis

Nice Monitor

Reviewed in the United States on August 25, 2020

Verified Purchase

Functions as described and works very well
Only challenge is the USB works only when connected to the Laptop.

Helpful

DDW

"Dead panel?"

Reviewed in the United States on November 6, 2018

Verified Purchase

7 people found this helpful

Helpful

Strada Account

Fantastic screen, two defective powered hubs

Reviewed in the United States on December 8, 2017

Verified Purchase

Fantastic screen, two defective powered hubs. Would be 4-stars if not for hub death issues.

I had high hopes for this monitor. I ordered seven of them, and the first two I tested worked perfectly out of the box but then quickly developed problems with the powered hubs.

The first unit was flawless for a day and half and then the ethernet port and one of the USB ports simultaneously died. Hoping this was fluke, I unpacked a second unit, and again, flawless for a day, and then the ethernet port died (all USB ports stayed functional). I returned the other five, unopened, because of the hub problems. There was nothing unusual about my setup that might have prompted hub death. I reached out to BenQ Support via their website two days ago and and have not heard back.

The above said, the monitor screen was of high quality, with great color and text/line clarity. I plan on ordering the non-powered hub BenQ EW2770Qz monitor, which appears to have the same specs but without the hub, and will try a Belkin Thunderbolt Express 3 Dock and see how that goes.

I you order one, keep a close eye on the hub.

One person found this helpful

Helpful

LC200

Thank you BenQ for building a monitor that makes life easy for us early adopters of the USB-C standard

Reviewed in the United States on February 6, 2018

Verified Purchase

Update to my purchase. Sadly, like several other buyers my ethernet port has stopped working. Bummer. Adjusting from five starts to three.

FINALLY... a monitor that just works with my 2017 MBP with touch bar. Thank you BenQ for building a monitor that makes life easy for us early adopters of the USB-C standard. The USB-C hub just works, unlike the terrible implementation of it in the LG 5K monitor. So much better than my LG in every way minus 2 vs. 5K. But honestly, for a work environment (non graphical design) I can hardly tell the difference on a 27 inch screen.

2 people found this helpful

Helpful

Grant

This monitor is just absolutely beautiful! The setup took less than 10 minutes for ...

Reviewed in the United States on December 2, 2017

Verified Purchase

This monitor is just absolutely beautiful! The setup took less than 10 minutes for the exception of organizing my wires in the end. The screen is so sharp. The docking station is perfect for my new 2016 Macbook Pro /w Touch Bar. It comes with a usb-c connector that plugs right from the docking station into your computer's usb-c port. I now have more landscape for my UX Design and 4k videos on here look absolutely amazing!

Overall 10/10

5 people found this helpful

Helpful

Isa

600 dollar monitor

Reviewed in the United States on August 15, 2017

Verified Purchase

Pretty Awesome monitor, greaet quality, like that its mat, it's easy on the eyes aesthetically and literally. I just don't know if it's 600 dollars awesome but I don't regret the purchase because I have another benq that has been hurting my eyes a lot.

3 people found this helpful

Helpful

Heavy backlight bleed, back to Amazon it goes

Reviewed in the United States on February 10, 2018

Verified Purchase

I had high expectations, but my unit arrived producing a lot of backlight bleed in the bottom left corner. In use, it made the entire left side of the screen warm versus the cool blue right side. Of course I realized this after I set everything up and routed my cables, etc. I've attached an image of the bleed. I'm very disappointed in the quality control.
////////////////////
Update 2/12/18
I sent BenQ a photo of the issue, which BenQ described to me using the words "normal" and "glow". Normal is a funny way to say "defective" and "glow" is quite a nice sprinkling of BS. This monitor is touted for designers, yet the blacklight bleed was so bad it cast red over a third of the screen, and yet this is "normal". I don't intend to test the "glow" of their other products.

14 people found this helpful

Helpful

C. Thompson

Adequate Monitor but an Industrial Design Travesty

Reviewed in the United States on October 19, 2018

Verified Purchase

I purchased this monitor to use with my MacBook Pro with USB C.

First as a monitor the display quality is quite good. I do find grey text to be a little fuzzy and I need to see if I can adjust that. Resolution is as advertised at 2560 X 1440 and it works with the Mac out of the box. No software. No drivers. Just plug it in and go.

But how many plugs do we need? Well this is really a docking station and a monitor bundle. With that mindset, the docking station has a power cord and so does the monitor. Of course, the monitor also has a giant power brick. Then you need to connect the docking station to the monitor and that requires the included DVI cable. Then I need to connect the MacBook to the docking station via USB C. You can tell it wasn't designed by Apple, but it was priced in a similar way! I also plugged my Plantronics Focus headset dongle into the USB A port into the dock.

The monitor sits a little further forward than I would like and I can't push the whole thing back on my desk because I don't have the space. If I push the monitor to the back of the desk, the monitor face sits out about 10 inches in front of that.

I don't like the way the USB C cable connects to the dock. It feels like the port is too tight and the cable doesn't really push in securely. We'll see how it does in use.

And lastly, how many "on" buttons do you need? One on the dock. One on the monitor. One to actually "see" the monitor. Weird.

So, I am lukewarm. I have taken the unusual step of saving the package because I am not sure I am going to love this as much as I should.

16 people found this helpful

Helpful

Brent Turner

Great display. Great features. Has a full feature dock!

Reviewed in the United States on August 16, 2019

Verified Purchase

After a month or so of using this monitor with my MacBook Pro (June 2019 edition), I'm in love and recommending it to everyone.

Great build quality. Great display. And the built in dock rocks.

There are quirks (like the buttons and built in speakers lack of easy volume control). But overall I'm recommending this monitor to everyone at work. Solves two problems (great display and dock) with great quality for a good price.

One person found this helpful

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