Amazon.com: Customer reviews: iStorage diskAshur2 HDD 2TB Red | Secure portable hard drive | Password protected | Dust & water resistant

Reviewed in the United States on December 17, 2023

I bought this hard drive it was so much complicated to follow instruction and specially if you are a new user I have to contact helpdesk. Helpdesk are very good and helped how to setup my password and now it’s very easy to use it turns off automatically one you leave the device very secure and works with Mac and windows too. I like the idea entering the password in physical button it means strong security to this device wow I love this kind of technology.

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Suleyman Acar

Well made and functional as stated

Reviewed in the United States on October 12, 2023

Size: 500GBColor: BlackVerified Purchase

The Product is superb; beautifully engineered, provided with an elegant case, strongly built and easy to get started. I have done the initial password setting steps quickly following the instructions and the product was ready to use. It is very user friendly. Enter your 7 to15 digits numerical password and press the unlock button the DiscaShure gets ready to use in a few seconds. When you are finished and you want to sign out, simply press the lock button. Nothing could be easier than this. I am very happy and I am planning to a second one soon.

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Jeff Howser

Outstanding Product!!!

Reviewed in the United States on March 30, 2018

Size: 500GBColor: BlackVerified Purchase

I bought the iStorage diskAshur2 and it was well worth my money. Most portable hard drives, as opposed to flash drives, do not come with the same kind of protection. To begin with, it is hardware encrypted, using real-time military grade AES 256-bit XTS full-disk hardware encryption validated to FIPS PUB 197, so there is no software to worry about or drivers to set up. This also means that the diskAshur2 is platform and device agnostic, so it works as well in Windows, Mac, Linux, Chrome or Android.
diskashur2 also includes thin clients, zero clients, and any clients that have a USB port.

This drive also has a Common Criteria EAL4, and a ready on-board secure microprocessor; FIPS 140-2 Level 3, foundation level NCSC CPA, and NLNCSA certifications are all pending. Of course, it is also fully IP 56 certified for water and dust protection.
Enhanced Dual Generating Encryption (EDGE) technology kicks in with a Common Criteria EAL4+ ready secure microprocessor.
The microprocessor also comes with built-in physical protection mechanisms to defend against external tampering, can withstand ‘laser attacks’, and fault injection methods.
External attacks are completely useless; the internal components are encased in a layer of epoxy resin so tough that breaking the hard drive is impossible without breaking the internal components. Any attempt to break into the device kicks off the deadlock frozen state.
All the authentication parameters are encrypted and physically protected by the microprocessors’ memory encryption (scrambler) and access control schemes.

Another great bonus was the two product gifts: A Nero BackItUP, and ESET Drive Security.
I am overall, very satisfied with this hard drive, and I would not hesitate to purchase any other product from this seller.

26 people found this helpful

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NiNi

Very Happy Customer!

Reviewed in the United States on April 12, 2023

Size: 1TBColor: BlackVerified Purchase

Rare 5 Star Review!! My review is delayed but I finally opened it and put it to use! Other reviews made me wary that the setup would be difficult but I read through the instructions once over and paid attention to the side notes w/ pics lol before attempting- everything was easy for me. I did a test file before setting my password and again everything was perfect! I copied all files from my computer and it all happened relatively quickly to my surprise! Now I got to work on the phone. I have a feeling I'll have this item with me for a long time and I'm very happy I did my research before purchasing one of these!

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Great Storage that keeps

Good drive w patch needed

Reviewed in the United States on December 29, 2023

Size: 2TBColor: GreenVerified Purchase

Good drive but have to run a patch for it to work. Fix your product first before distributing fellas.😀

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David

Amazing device!

Reviewed in the United States on August 16, 2021

Size: 1TBColor: BlackVerified Purchase

I bought this to backup thousands of hours of vacation videos and photographs. Many of which I want to protect for privacy reasons for family etc.

Being in tech for years and having tested various types of software for encryption, this device eliminates the use for software.

It’s very simple to set up for a primary password and also for a guest password. Setting up both was simple without issue. I would note that you need to press the lock symbol first, enter your code and press the lock symbol again to unlock in Guest mode.

I love that it comes in its own case but wish the attached and tethered USB cable was a little longer.

Great device, very impressed and will buy another if needed.

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A Reader

Patch required kills your WIndows 10 PCs

Reviewed in the United States on July 14, 2021

Size: 2TBColor: BlueVerified Purchase

In order for this item to stay connected, you must install a patch to your system. The patch is required to enable the disk to remain connected as without the patch the drive disconnects in about a minute... requiring you to re-enter the decryption PIN to reconnect. Every minute disconnect is not acceptable.

The patch fully killed my system which was 7 years old and fully up-to-date with MS patches. Since I had already order a replacement PC, I installed the patch to the NEW PC. It continually BLUE SCREENs my system.

Since I have broken the seal and have personal data on the drive, I cannot trust to return it... even though I have until 7/24/2021 to return. DO NOT BUY if you are running Windows 10.

10 people found this helpful

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James Myers

Good storage device.

Reviewed in the United States on December 16, 2022

Size: 5TBColor: BlueVerified Purchase

This is a very dependable data storage device. I’m using it on an older Mac book Air. Still pretty fast access even nearly full now with raw video data.

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5

Apple OSX must go into utilities to get that istorage icon to appear (diskashur2) 2TB

Reviewed in the United States on September 7, 2019

Size: 2TBColor: RedVerified Purchase

1. Connect istorage diskAshur into a USB port;
2. wait until the light dance finishes until solide red light is the only light on the istorage device (after the device performs a brief, automatic, self-diagnostic);
3. on the istorage keypad push the factory admin PIN 11 22 33 44
4. hit the unlock button,
5. Green unlocked light appears solid you can now use the drive like any standard flash drive

BUT If nothing is shown on the desktop of your computer.
The, istorage light must be SOLID green for the Apple device to recognize it.
Enter its PIN, push the unlock button.
Your goal is to HAVE only the SOLID green unlocked light to appear.
When it appears and stays illuminated SOLID green look back at your Apple device, DON'T PANIC and go grab something to eat.
When you return to your Apple device Click anywhere on your AppleOSX desktop Clicking on the desktop sometimes wakes-up the icon.
If no istorage device Orange icon appears then it's time to open utilities folder to open your Disk Utility

[look up left where the apple device shows words along top-of-screen Finder___file___View.___Go
Within that realm click Go-->utilities-->disk utility
within the disk utility a pop-up window "Loading Disks" indicates its loading your storage sectors
istorage's device disk2s will be listed as a separate device away from your device hard drive,
where = on the left side of that disk utility pop-up window.....
below the word External click on disk2s2...

BE CAREFUL to only click on the disk2s2 listed under EXTERNAL [within that disk utility pop-up-window]
your next step will be to look at your desktop for that orange icon with its name disk2s2.
If you can click on that orange icon open its pdf file for formatting directions...

.otherwise, if no icon is on the desktop, start eating those snacks.

You will need to find that disk utility pop-up window to click on disk2s2
and to click erase (to activate/format the istorage device)

if and only if under External disk2s2 is highlighted within the disk utility pop-up.
Within that disk utility window find the drop-down menu that appears after erase is clicked
choose MasOSJournaled.
If that orange icon hasn't appeared on your desktop. ..it will eventually appear...

Search online for the user manual for your device. Go find something to hug, you'll need it....You're almost finished...

Sidebar: I threw in a read/write command by pressing 7 and 9 simultaneously after its first erase......actually....
I factory reset it after the first erase(formatting) and then I pressed 7-9 to open up its read write capability,
why??? because the orange icon failed to appear after the first time the istorage device was erased(formatted).
I was determined to get it to work.

Finally I got it to work through disk utility after it refused to re-appear as its orange desktop icon. I finally found its factory name disk2s2 faintly listed under external within that disk utility pop-up window that's when I erased/formatted it again (attempt #2) . FFS, that took all day.....
Worth the effort. I hope this helps someone.

EDIT: If you're needing tech support you might run into difficulties if you're in the U.S., istorage support is good, but in the U.K. which presents some time-zoned based problems. I am still recommending DISK-ASHUR2 as a reliable back-up, just know if you need any tech support (after Amazon's 6-month-window) ...istorage might not be consistently available.

18 people found this helpful

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Jeffrey N

USB cord too short (and hard wired on)

Reviewed in the United States on September 26, 2022

Size: 5TBColor: BlueVerified Purchase

So far I am liking these drives. I haven't done any speed tests or used them for more than a month, but they seem to be holding up ok. I'm using them to provide encryption at rest for some backups made on a platform that does not natively support encryption on external drives, so these seem to fit my need well. I will say the usb-cable that is hard-wired onto the drive is about 4-5inches and that is too short -- especially since you have to enter the code into the drive when it is plugged in. The device I am plugging into luckily is on a shelf and has the USB cable near the bottom of the device. Take that into consideration when qualifying this drive for your needs. Also I tried some usb-extension cables that were supposed to support usb 3.0 and data transfer, but testing with multiple of these drives and multiple of those cables, they did not work reliably and could not do file transfers that took more than a few minutes. So for me, I haven't found an easy fix for the "cord too short" problem.

4 people found this helpful

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