Amazon.com: Customer reviews: OnePlus 5 A5000 - Gray - 6GB RAM + 64 GB - 5.5 inch - International Version

Top positive review

Great phone!

Reviewed in the United States on March 20, 2018

I received the OnePlus 5 within 2 days of my order being processed, on a Sunday! It fits Nano SIM and has two slots, works in North America. The box was open and had dirty marks on it, presumably from the installation of the screen shield. Other then a screen protector being installed there was no after market additions to the package. I am happy with the OnePlus and this retailer. I would recommend that they included in the description that the screen will be installed for the consumer to avoid confusion with the open box. Otherwise wonderful phone.

2 people found this helpful

Top critical review

Critical reviews›

Baner

Not reliable at all, can't edit APN infor data connection

Reviewed in the United States on January 3, 2019

A big question on reliability and the company customer support. Have barely used for a month when it stopped making or receiving phone calls while I was traveling on I95. The cable usb-c stopped charging. Doing a Google search the problem is common to lot of the phones this manufacturer makes

update: the description says "5.5 inch" but the packaging shows "5.2 inch" a big difference and yet Amazon would not refund.
For Veriozon, the Access Point Names can't be updated to use the data plan, which should not happen as these are supposed to be unlocked yet I could not update the APN to use it. Buyer be aware. As you can see from enclosed pic, there is no + to add APN

5 people found this helpful

78 total ratings, 57 with reviews

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From the United States

Kiera

Great phone!

Reviewed in the United States on March 20, 2018

Verified Purchase

2 people found this helpful

Helpful

Adrian sandoval

Awesome phone!

Reviewed in the United States on October 13, 2017

Verified Purchase

So I bought this phone weary but it actually is great and I got it for 485 off a review site with a code so couldn't say better with the new update this phone beats iPhone 7s and that samsung s8 I think not only the 20mg pix is amazing but has awesome filters and enhancers they don't describe in the original reviews. Love the phone I wish I had bought the 120g but either way I downloaded a ton of apps and have 45 of the 52 on the phone. If you want a hell of a deal get this phone! You will love it! Btw I had a iphone and a galxay and a note this is by far top phone this far I hope this company produces another phone!

One person found this helpful

Helpful

Lamartiny S Gomes

Very nice product and battery is awesome

Reviewed in the United States on August 17, 2017

Verified Purchase

Simply the best. I came from an Pixel 32gb and I do not regret. Battery is simply amazing lasts one full day and more. I really think the oneplus OS doesn't stay behind the pixel original Android. I didn't have any issues with jelly or camera issues some people says in forums. Using it for a week and half and very impressed with speed, battery and OS

2 people found this helpful

Helpful

Amazon Customer

Good phone so far (purchased in late summer 2017) for ...

Reviewed in the United States on January 14, 2018

Verified Purchase

Good phone so far (purchased in late summer 2017) for the price, though after reading up on OnePlus' history and learning that they actually introduced a price bump with this model -- the 5 -- I'm not sure that I'll jump at the chance to buy a future model, since it's just that: a good phone (not incredible). The camera's only OK by today's standards, while the battery life is a step up from my last phone (iPhone 6). OnePlus' proprietary fast-charge is nice element that I appreciate, although the cable is ridiculously short.

Helpful

charles

It's a solid phone with really good quality

Reviewed in the United States on December 28, 2017

Verified Purchase

I had high hopes for this phone, from friends and unbox therapy but when I turned it on it the display is broken. Not sure what to say maybe this is one in million things but can't give it a high review if I can't even use it.
Update kinda late update but: Got a new one really good phone with no random built in app, really great phone.

5 people found this helpful

Helpful

Dbone024

I love this phone.

Reviewed in the United States on April 11, 2018

Verified Purchase

Fantastic! Showed up on time. Activated it on Metro PCS, had to call them to give them the imei, forgot about that initially and thought it would be ready to go once I popped the Sim card in, so don't forget that step! Beautiful, powerful, EXTREMELY FAST CHARGING phone. Couldn't be happier. Buy a case for it ASAP.

3 people found this helpful

Helpful

Baner

Not reliable at all, can't edit APN infor data connection

Reviewed in the United States on January 3, 2019

Verified Purchase

5 people found this helpful

Helpful

Marshall Perkins

Not what I asked for

Reviewed in the United States on June 2, 2020

Verified Purchase

I LOVE OnePlus. Love all they do. I'm not sure if this is OnePlus' fault or not but I did not get the phone I asked for. Still a great phone but my wife wanted the OnePlus 5 and instead we got the OnePlus 5T(Which I myself already have and love.) She specifically wanted it because it still has a physical home button. This is advertised as the OnePlus 5. Now asking for a phone and getting an upgrade isn't necessarily a bad thing but specifically this was kind of upsetting. The phone itself works perfectly.

Helpful

JMB

I love this phone. And the audio jack.

Reviewed in the United States on June 9, 2019

Verified Purchase

It's been a little over a year since i got this phone and I have 0 complains. One Plus is just an outstanding brand, and i can assure that with tus being my second 1+ device (previous: oneplus 2). The only thing keeping me from upgrading to the newer 1+ is the audio jack, hope they eventually bring it back on their upcoming devices.

Helpful

Stephanie Gallik

Excellent Value, Definitely Recommendable

Reviewed in the United States on August 1, 2018

Verified Purchase

I replaced my old smartphone, an LG V10, with this beauty. It has similar dimensions and great specs for its value. I really enjoy the 16 MP front-facing camera! So far, as of owning and using this phone for a week now, I have few complaints for it. It has a few quirks compared to flagship phones, but nothing over the top. Overall, I am very satisfied with my purchase.

One person found this helpful

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OnePlus 5 A5000 - Gray - 6GB RAM + 64 GB - 5.5 inch - International Version - No Warranty (Gray)

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