Amazon.com: Customer reviews: Samsung HW-MS750 Sound+ Soundbar, Works with Alexa

Top positive review

Great soundbar. Super easy setup with Samsung TV

Reviewed in the United States on August 10, 2017

Soundbar works awesome. Currently I have it paired with my MU8000 model Samsung TV and I couldn't have asked for easier set up. All I did was pair it via bluetooth with my TV and it automatically just worked. I didn't have to do anything special to control the volume on it I could use the smart remote that came with the TV. I'm assuming the soundbar just pulls whatever inputs the TV is receiving and works with it because my ATT remote works for it as well and it is set up to work with the television. I will play around with it more this weekend and update my review as necessary but so far so good.

11 people found this helpful

Top critical review

Critical reviews›

Kevin K

Hardly the room filling sound they advertise

Reviewed in the United States on March 21, 2018

Clear sound but very little of it. Hardly the room filling sound they advertise. Sent the bar back for repair and got it back with the same issue. At full volume (100) the sound bar puts out 82 decibels. My 7 year old Samsung sound bar puts out much more volume and half the size. Am scheduled to send it in one more time...Hopefully with better results

One person found this helpful

62 total ratings, 43 with reviews

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From the United States

Jason D Jaw

Great soundbar. Super easy setup with Samsung TV

Reviewed in the United States on August 10, 2017

Verified Purchase

11 people found this helpful

Helpful

GNK

Measure before you buy!

Reviewed in the United States on August 1, 2019

Verified Purchase

Purchased to compliment a 65” Samsung Curve OLED. The sound bar is quite large and takes up a tremendous amount of space in front of the curve. It sounds very good, synced easily with the separate sub woofer, and provides multiple ways to connect to the tv and to other devices. Voice enhancement feature is very articulate and works well.

Helpful

Kevin K

Hardly the room filling sound they advertise

Reviewed in the United States on March 21, 2018

Verified Purchase

One person found this helpful

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Amazon Customer

Great Oversl

Reviewed in the United States on July 19, 2019

Verified Purchase

I was having difficulty hearing the voices clearly during movies. Additionally, I wanted to keep my condo with a clean look - without wires everywhere and did not want a separate subwoofer to clutter the area. This model has small subwoofers built-into the unit to keep things orderly. I am not an audiophile - I just want clear and crisp sound especially for movies. It also has various modes such as; movies, sports, clear voice, etc. which are very helpful. It was simple plug-and-play set-up. Great product. Plus, it just looks BA.

Helpful

Arash

Good sound quality, always shuts off, moderate depth and spacial sound

Reviewed in the United States on August 10, 2017

Verified Purchase

The sound is pretty decent, and in a few certain instances it did feel like sound was coming from other locations besides right under the TV. You do not NEED a separate subwoofer to pair with this but I do still see myself buying one anyways to get more depth. I would also like to add the rear speaker set but have heard those have much poorer sound quality than the front.
The top speakers won't play by default and it did require messing around with some settings (surround on and smart mode off). I never felt like sound was coming from the ceiling but I guess I shouldn't expect that as it isn't Dolby Atmos. Speaking of Atmos, I had less issues setting this up than my KS950 soundbar, which never ended up working despite me only having Samsung equipment. It looks like Samsung is slowly getting their software guys to inch closer towards the ability of their acoustic / sound engineers.
For some idiotic reason this does not include an HDMI cable for ARC which is needed to control the sound bar from your main TV remote.
Also, when playing some shows such as Stranger Things on Netflix, I noticed it was just barely loud enough at 100% volume. It is VERY loud when playing music at 100%, which is where it lost some depth. I will try and solve this with an HDMI cable, if I can't solve this issue then it will have to be bumped down to 3 stars.

Update: got volume properly controlled, but the damn thing turns off if you leave the tv paused for more than a few minutes. Sometimes it doesn't even turn on with the tv. This is VERY irritating. I even have it set up through HDMI TV ARC. Samsung sound bars have been known for very poor software. They have arguably the worst software techs in the industry working at their new sound studio. Samsung, just don't have the damn thing automatically shut off after a couple minutes. It's really not that hard..

42 people found this helpful

Helpful

OK sound (except for subwoofer) but too expensive for limited flexibility

Reviewed in the United States on September 9, 2018

Verified Purchase

I purchased the whole set including the 750 Soundbar, 700 subwoofer, and wireless rear SWA-9000S/ZA) surrounds as a set.

The Soundbar and rears came first, so I set them up and used for two days without the sub.

Soundbar is a vast improvement over cheap small speakers in even the newest nicest new TVs. The only shortcoming is there is no left-right volume balance control. Due to my bedroom setup my TV is in a corner, so there is no “room filling sound”. It just all comes from the corner of the room under my TV. Of the eleven speakers, one is right firing and the other left. With all their “modes” (which don’t seem to vary much), you’d think you could control left right balance. You can’t. With that being said, sound quality and volume were superb. Adjusting the “upward firing speakers” did give some nice depth of feel to the sound.

Rear surrounds: The only control you have is volume. Again, No left/right balance. For my placement of speakers that meant all I heard was the right speaker. No way to turn down the right and turn up the left. Horrible shortcoming. Sound quality was good (except for not hearing my left channel at all due to room placement.

Received s700 subwoofer two days later and hooked up. Even on value 6 (max) and after playing for hours with various settings/modes I honestly could not tell any difference with sub on at full volume or unplugged. It produced negligible volume and did not add one bit to the sound stage or any deep base enhancements at all. It produces virtually no effect. Add to that, there are zero controls (except the useless volume). No cross-over or frequency settings, nothing. The Soundbar decides what it gets and to me totally useless. Certainly not worth over $400.

After hours researching on-line, and hours on Samsung’s phone tech support (very nice but not helpful) there were simply no solutions.

If you have a proper TV room or bedroom, with the TV in the middle of the wall, and your couch or bed directly opposed, the Soundbar and rear surrounds might be a good option. If you need flexibility and control of sounds this is not a good option. And unless my subwoofer was defective it little more than a joke.

I am returning all. Even though I ordered as the set on Amazon, they billed each item separately, and as I tried to return the Subwoofer was informed this item was non-returnable. Thankfully a very nice Amazon rep I reached on the phone waived that.

I’ve had some very nice Samsung products and like the brand and customer service. I guess I was expecting too much from the “Sound Bar” setup. I’ll be going back to ordering separates (Probably Denon-based) that I know I can customize to achieve the true surround sound I need.

6 people found this helpful

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ricardo albaneze

Excellent sound. Buy the surround speakers. Works with 220v !

Reviewed in the United States on January 24, 2018

Verified Purchase

I live in Brazil. My town uses 220v and I bought this product recently in US with no problems with voltage. I loved the sound. I bought it together with surround sound speakers that work perfectly too( Samsung Electronics Surround Sound bar Home Speaker Set of 2 Black (SWA-9000S/ZA). The surround effects are perfect. I didnt bought the the subwoofer and I dont miss it.

One person found this helpful

Helpful

Tam Nguyen

awesome sound without a sub in a small living room

Reviewed in the United States on August 23, 2018

Verified Purchase

i have this speaker for several months now it is amazing. movies and sports sounded so much better than before. i have a small living room so i dont need a sub. it is awesome without one. also the music sounds like i am at their concerts. i mainly use the surround sound setting

Helpful

RON

SAMSUNG IS GOING TO THE DOGS!

Reviewed in the United States on November 11, 2018

Verified Purchase

ANOTHER SAMSUNG FLOP! You hook it up, and WOW, GREAT SOUND. Then the thing turns itself off!. You turn it back on, INrns itself off whenever it wants. You call service, and get told to set it on wife. They state that it will update the software. OK, SO IT UPDATES, BUT IT STILL SHUTS DOWN!! SAMSUNG HAS GONE TO THE DOGS. THEY ARE TOO INTERESTED BEATING THE IPHONE. THEY HAD BETTER START FIXING THIER ISSUES, AND LISTENING TO THEIR CYSTOMERS.
UPDATE! EXCUSE CAPS, EYE SURGERY. THE ISSUE IS THE SOUNDBAR SWITCH! UOU ACTUALLY GET THE SOUNDBAR OUT OF SYNCH WITH THE TV!! WHEN YOU SHUT DOWN THE SYSTEM, AIM AT THE SOUNDBAR AND WARCH THE LIGHT GO OUT ON THE RIGHT END. THEN IF THE TV SHUT DOWN, YOU ARE GOOD. WHAT HAPPENS IS THE USER FIRES A HIPSHOT TO SHUT THE SYSTEM DOWN. HE SEES THE TV GO OFF, BUT HE MIGHT NOT HAVE SHUT DOWN THE SO ORBAR. IT STAYS ON. THEN WHEN HE FIRES UP THE SYSTEM, THE SOUNDBAR GOES OFF, AND THE TV STARTS. SO....WHEN TURNING THE SYSTEM ON/OFF, AIM THE REMOTE AT THE SOUNDBAR AND WATCH FOR THE LIGHTS TO GO OFF OR ON AT THE RIGHT END. IF THE TV WENT OFF, YOU ARE IN SYNCH. THEY BOTH MUST GO ON OR OFF TOGETHER. IF NOT, YOU HAVE TV, NO SOUND. IF TOU GET OUT OF SYNCH, TURN ON THE SOUNDBAR WTIH THE ON SWITCH ON THE RIGHT END. SO, DO NOT BE A GUNSLINGER, AIM AT THE SOUNDBAR WHEN SHUTTING DOWN, OR FIREING UP. BE SURE THE TV TURNS ON WHEN YOU SE THE SOUNDBAR FIRES UP. WORKS FOR ME!

4 people found this helpful

Helpful

Uma

Good but with persistent problems

Reviewed in the United States on December 8, 2017

Verified Purchase

The media could not be loaded.

The soundbar sounds really good when paired with a sub, but I had problems with my sound bar while using with Samsung ks8000 TV.
1. When I watch netflix or amazon or other apps on Samsung TV and pause for more than 5 minutes, the sound bar shuts off automatically. It's the same case when I connect sources to soundbar HDMI directly.
2. The sound cuts off every 30 seconds randomly while watching TV, see video attached. The only way to correct the problem is to use WIFI as source from TV.

Not worth the money if the basic connectivity itself doesn't work.

18 people found this helpful

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