Amazon.com: Customer reviews: Dyson V7 Trigger Cord-Free Handheld Vacuum Cleaner

Reviewed in the United States on January 13, 2018

This thing sucks!!! LOL literally. I mean it sucks great. It is very quiet for it's suction power at LOW setting. The suction at LOW is more powerful than any other cordless vacuum clean I have ever come across. I was blown away when I set it to max. Unbelievable! But the unit get really hot at max setting and the battery lasts like 5 minutes or perhaps slightly more.

Emptying the bin is really easy. The miniature tool is great for upholstery.

This thing is a piece of engineering marvel. It is costly but well worth the money.

3 people found this helpful

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Anthony Trezza

I bought this specifically for carpeted stairs

Reviewed in the United States on December 21, 2020

Verified Purchase

I highly recommend this product. I bought it specifically for carpeted stairs. It works wonders. Cordless and easy to use for stairs. The suction is really excellent. Of course you can use it on other surfaces too. I did a lot of research on cordless vacuums for stairs. This was was definitely the best. It is very expensive, but could be worth the investment. I would not want to buy another brand and be disappointed. If you're willing to use a corded version, there are many good options too.

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M. Gunselman

Good for small jobs and great for fur and litter scatter

Reviewed in the United States on August 17, 2019

Verified Purchase

I love having this to clean up dog fur quickly. Our dog loves to leave fur on our couch so this is perfect for quickly cleaning of the couch without having to lug out the big upright and finding the right attachment. I also love using for any litter scatter our cat has left near her box. It is also great for the car. I live in an apartment and don't have good access to a shop vac for cleaning the car out, so this is pretty handy for that as well.

A couple things to note.
1) The battery life is such that this vacuum is really only useful for pretty small jobs. I tend to use it on the max suction so the battery life is not terribly long. I haven't timed it, but I'd be surprised if I got 10-15 minutes of straight vacuuming using the max setting. This isn't usually a problem because I use it for quick spot cleaning most of the time, but if I'm trying to do a more full on car cleaning, I can definitely expect it to give out before I've fully completed the job. I think you can buy a car charging accessory separately so that may be useful, but I have not used that. You should not buy this if you intend to use it for vacuuming a whole room or apartment.

2) Because this is a small handheld vacuum, you'll probably use it for some hard to reach places. I've noticed that if you hold the vacuum any way except horizontally, the contents that have been sucked up rattle and fly around the container. I'm not sure if this is actually a problem for the machine, but it is a little annoying to hear little rocks and things flying around inside the dust receptacle.

Other than that, this is a really great machine for small cleanups and cleaning in places without an outlet. It does a great job collecting fur with the spinning brush attachment and is great for hard to reach places. It is not a must-have vacuum, but it is great for added convenience and helps you keep things cleaner more easily more often.

4 people found this helpful

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George Fkiaras

Good luck getting warranty support

Reviewed in the United States on December 23, 2018

Verified Purchase

Machine ran beautifully for about 1 month, or more accurately, about 3 sessions. Then got the dreaded blinking red light, which indicates the battery has died.

Registered online with address and serial number, but when I called support, they claimed they couldn't find the info. They nonetheless dispatched a new battery.

A week later, the wrong battery arrived.

Got online again to see if I can register my warranty, the website just takes my serial # and bounces me back to a screen with no information.

Looks like another call to tech support will be necessary. But at this point, the experience is "done." This is supposedly a premium product at a premium price, but 1) the parts used are clearly not premium, as they wouldn't have died with such short use, and 2) the warranty experience is anything but premium. Nice looking website for sure, but not much beyond that.

Even if I do get this machine running, I'm not likely to trust it. And the important part--the actual cleaning of rugs I was depending this for cannot be done. I now associate this machine with a dirty apartment, which I think is the opposite of what it's designers intended. I will likely be looking for a cheaper, more reliable vacuum and will craigslist this one assuming I ever get the right battery.

Very, very disappointing experience.

222 people found this helpful

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Waheed

Great Product, Horrible Battery Life

Reviewed in the United States on April 12, 2020

Verified Purchase

The product works great. If you have a small clean up (less than 12-15 minutes with max suction power) I highly recommend this product. If you have 15 min+ clean up, this product will not work that well. The weaker strength mode will provide a little longer battery life, but it doesn't have the suction power that you would expect. The battery pack also gets considerably warm. This product could definitely be better if it had a detachable battery that you could buy multiple of, for bigger jobs. I am satisfied with this product as it works great in the kitchen after cooking or guests.

2 people found this helpful

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Alex Alegado

Does an amazing job for its size

Reviewed in the United States on March 1, 2020

Verified Purchase

I have a full-size Dyson DC41 Animal that I've had for years (still going strong) which was great when I had a whole house to clean but I live in a much smaller place now and I needed a smaller vacuum cleaner for small jobs/quick clean-ups.

I charged-up the unit after unboxing and when it was ready I set it for maximum suction and went at cleaning along the baseboard along a few walls as well as tight places it's tricky to get the full-size vacuum in. The little guy really works and suction is impressive using both the crevice attachment and the motorized head.

I decided to cover some more area and vacuumed the staircase and the short hallway outside my room and it did great there too. The motorized head is more effective than I expected.

I probably did, at most, about 15 minutes of vacuuming and it didn't was still working well.

I bought an accessory host which hasn't arrived yet as of this review but I expect it will make clean-up in confined spaces (like underneath my worktables) more convenient.

One person found this helpful

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AAO

Initially cringed at the price... totally worth it

Reviewed in the United States on September 22, 2018

Verified Purchase

Three litter boxes, two fluffy cats, and 1500 square feet kept me frequently pulling out my upright Dyson to keep the place clean. I bought a small, handheld vacuum that was highly reviewed on amazon so i didn’t have to pull out the big gun every time but was immediately disappointed. I held my breath and splurged on this one and I only wish I had done it sooner.

Yes, battery life is short (40 mins-ish) but that hasn’t been a problem. I just plug it in when I’m not using it. Easy to clean, and picks up hair, dirt, kitty litter, everything, like no other. You do have to hold the trigger to keep the machine running which I haven’t had a problem with. It doesn’t need a lot of pressure. However, I could see how someone with severe arthritis could find this challenging, so hopefully dyson has (or will soon make) a model can be used by everyone.

I bought my first Dyson 6 years ago and have not been disappointed. I enjoy cleaning when I’m using a Dyson, which I realize sounds creepy and cultish but is completely true. Worth the money.

16 people found this helpful

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Zack

Incredibly convenient if you have dogs

Reviewed in the United States on September 13, 2021

Verified Purchase

I originally bought this ($169.99, 02/2020) because I wanted a convenient vacuum as I had a dog living in my 1 bedroom apartment and didn’t want to get the corded vacuum out every time I saw some hair on the ground. Two years later, it has been one of my favorite purchases. This, with an aftermarket hose/extension, makes this incredibly convenient for my purpose. It’s not a floor vacuum, by any means, so don’t purchase it for that purpose. Instead, it’s convenient for hair, cleaning corners/edges, and other small items. The suction is good enough for its purpose, but it’s definitely no shopvac when trying to use it on my car - though it is ~somewhat~ useful for that purpose.
Having it mounted to the wall in a convenient location like the kitchen is ideal, and takes 5 seconds to grab it, clean up that stray wad of hair, and put it back.
The wall mount is somewhat flimsy due the fact that it only uses two screws mounted down the centerline, allowing the edges and corners some play. I reinforced the back by cutting some custom shaped wood pieces and gluing them to the back with plastic glue and CA glue.

Overall, 10/10 would recommend (at least for the price I got it for off of Amazon)

One person found this helpful

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Amyallstar

Don’t do it. Really, you’ll regret it.

Reviewed in the United States on December 21, 2018

Verified Purchase

I really really regret this purchase.

This unit contains a pull up lever that allows the bottom to open for easy emptying.
Except, bizarrely, the pull up lever also unseats the clear canister from the machine. So 80% of the time when you try to empty it, you unseat the canister from the machine which requires a wrestling match to get it reseated so it can function or be emptied. Sometimes, as an added bonus, the bottom flies open when you’re doing this wrestling match and you are covered in everything you just vacuumed up. The parts that make these things work are all hard plastic so every time I have to deal with this, I’m terrified one will snap and the whole thing is caput.

Finally, I thought, this has to be defective, Dyson has such a great rep as an innovative, brilliant company. This just must be defective. So I called Dyson. First I had to go through their entire registration process and give tons of information before they would talk to me. So now I’ll get Dyson junk mail, spam calls and spam email for life to remind me what a poor choice I made.

The pleasant, easy to understand customer service rep said, “oh, I’ll go get that floor model and walk you through it.” Then he says, “Oh. Hmm. I have the same problem. I pull the lever and the bottom doesn’t open but the container unseats. Maybe use a screwdriver to get it open?” I said, “Oh, that sould be a highly desirable feature to a $200 dust buster IF I could get the container reseated to do so but I can’t.” He issues me a return authorization to ship the unit back for repair/reseat of the container.

The return process was super easy, just dropped off the unit at the ups store with the number and they box, ship and everything, no cost to me. Two days later, I get the unit back exactly as I sent it but with the same container, cleaned out and a hand scrawled note on the RMA paperwork “Emptied dust container”. This was the repair. So the machine doesn’t work anymore because I can’t reseat the container into it so it vacumns.

Of course I contacted Dyson and was beside myself. I said I wanted them to take it back and refund my money. They told me it wasn’t possible because I didn’t buy it at Dyson.com. I said “Amazon isn’t an approved retailer?”.
They assured me that Amazon indeed was an approved retailer but they would only consider a dissatisfaction return for items purchased on their own website.

So whatever hype that is out there about Dyson must be around the company’s former
glory and not the current situation. Generally speaking, I’m incredibly offended by highly engineered and over-designed products that then work stupidly. This is one. An epic example of one. Then to top it off, this is an OEM that doesnt support their customers OR their distributors.

Since the rationalization for overpaying for a dust collector would be innovative design, company reputation, durability and ease of use, friend, keep on searching because this ain’t it.

948 people found this helpful

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A. R.

Battery Life Isn't Fantastic

Reviewed in the United States on August 28, 2023

Verified Purchase

4 stars just because the battery life isn't great. I don't like to leave things like this plugged in all the time because I feel like it kills the battery faster. But either way, on a full charge, it's not going to do tough areas for very long. It's like if you need to push the attachment all the way down for a secure suction seal to get things up, don't expect to do that longer than 20 minutes. If you're doing this is lightly soiled areas or quick jobs, worth it. My dogs like to shred toys and this sucks up all the random fluff pieces that my Roomba won't grab.

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