Amazon.com: Customer reviews: RHA S500 Universal Earphones: Compact Aluminium Noise Isolating In-Ear Headphones with Remote & Mic, 3 Year Warranty Included

Top positive review

One of the best earbuds for the price

Reviewed in the United States on January 26, 2018

One of the best earbuds for the price. I have RHA's flagship headphones, the T20. When compared to the T20, it has less bass but sounds just as good. I like these as a portable set of headphones. They're really light and especially small which makes them extremely easy to carry in your pocket. Due to the minuscule weight of the drivers, they feel invisible after putting them on.
A couple things I would like changed, however:
A 90 degree 3.5mm headphone jack. These are meant to be portable, and this would be a sensible upgrade. It would allow you to leave your headphones plugged into your phone while the phones in your pocket. With a straight up connector, that's not possible as you might break the connector while it's your front pocket.
A thicker cable. The cable on the S500 feels cheap because it's thin and is coated with a nylon material. Adding a thicker cable will make this product feel substantially higher quality

Top critical review

Critical reviews›

Grant Matthews

Failed after just a month of use

Reviewed in the United States on April 29, 2019

I bought these after reading many reviews praising the sound quality and value for money these earbuds provide. One of those is true, the ear buds do sound great and until they started to fail I really enjoyed them. However, that is where the praise ends for me.
Almost immediately after purchase (Mid march 2019) the play/pause button failed. Honestly didn't mind because I never used that button anyway. However, over the last two weeks (starting Mid April) the headphones progressively failed to be picked up by my phone. I'd plug them in and my phone wouldn't even register they were inserted. Other headphones work fine which leaves me to believe it a problem with this pair specifically. It has gotten worse and worse and today it seems as though they have finally completely died. I can't get any audio out of the left bud and the right one works extremely intermittently. Extremely disappointed in the quality of these earbuds and won't be purchasing again. (I think its fair to admit that I used them for multiple hours a day, but no product should fail this fast).

TL;DR They started to break after a month of heavy (but careful) use and completely broke 2 weeks later. Avoid these and look elsewhere.

426 total ratings, 224 with reviews

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From the United States

Patrick Lee

One of the best earbuds for the price

Reviewed in the United States on January 26, 2018

Verified Purchase

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Seth

Contrary to everyone else here-

Reviewed in the United States on May 9, 2019

Verified Purchase

These headphones, in my experience- are invincible. I've done a horrible job of treating these headphones with care- not with malicious intent or anything, just the scatterbrained way I am. I've accidentally put them through the wash, I once left them in the road during a rainstorm for a full night, and when they somehow got back to me, they worked fine. there's multiple gashes in the insulation of the main wire, and none of it means a thing to these headphones. Yes, they popped out of their little socket like other people showed, but three drips of a hot glue gun has fully fixed that issue. Even the little rubber joints that meet the wire and headphone are now loose, but still sound great and are comfortable for the 7-8 hours a day I wear them. I know their time of being functional is limited, but they're sincere troopers, and if I do ever manage to kill them, I'll be back on this page buying another set.

5 people found this helpful

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joseph

For $40 the sound quality is great and the noise isolation is really good

Reviewed in the United States on November 25, 2017

Verified Purchase

For $40 the sound quality is great and the noise isolation is really good, it even comes with some options for different size ear buds. The only problem with them is that there IS noticeable cable noise. It's not absolutely dreadful but it is there.

2 people found this helpful

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Amazon Customer

Goof sound quality, not durable however

Reviewed in the United States on March 5, 2020

Verified Purchase

Take good care of it, this earphone is fragile but really high sound quality.

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Grant Matthews

Failed after just a month of use

Reviewed in the United States on April 29, 2019

Verified Purchase

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Alex

Good price but came apart after a few months of use

Reviewed in the United States on February 18, 2019

Verified Purchase

These headphones have good sound quality especially for the price. They are light and come with their own carrying pouch and various sizes earbuds. The aluminum construction is solid, but the glue on each earbud is weak. One came apart and I had to glue it back with super glue.

Helpful

Amrit C.

Bass is awesome!!!

Reviewed in the United States on December 28, 2019

Verified Purchase

I use my earbuds all of the time. I absolutely love these. They come with a bunch of different ear bud sizes on the best ear bud holder ever. Mine haven't fallen apart yet... but I'm also not super violent with them so I dunno?

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Christa

Comfortable, Noise cancellation, and great price point.

Reviewed in the United States on June 1, 2018

Verified Purchase

Solid headphones for a great price point. These have a noise cancellation aspect to them, so be wary in a situation where you need to be more aware of your surrounding. Comfort is good, but also comes with different bud attachments so you can change the fit,

One person found this helpful

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Datan

Earbuds are too quiet

Reviewed in the United States on April 11, 2021

Verified Purchase

I have owned hundreds of in-ear earbuds like these, they are my favorite kind of earbuds and I prefer them over headphones. I always get a different brand each time in search of the best product and let me say these are the quiest earbuds I have ever used. A lot of the time max volume is still slightly to quiet and I have to resort to boosting the volume via apps which is an inconvenience and also distorts the quality slightly which no one likes.

It is not an exaggeration when I say these are the quietest earbuds I've owned and I don't know why, but its annoying inconvenient and I won't be rebuying them when they break. Also note my pair is not defective they're just naturally like this

As for comfort they include a lot of tips and I found tips that suited me well and they're pretty comfortable. Sound quality is ok, but I've heard better at the same price range and the quality is negated by me having to boost the volume anyways even if it was stellar

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Reviewer

Fell apart after 3 months. Refund was refused. Never buying from RHA again.

Reviewed in the United States on May 19, 2018

Verified Purchase

Good sound, but only lasted 3 months. The earpiece itself wasn't secured very well to the rest of the earbud, and I had already superglued it back together once. This time the whole earbud came off and I wasn't able to fix it. I've owned much cheaper earbuds that lasted me much longer. I wish these had a higher build quality, because I really liked them otherwise.

EDIT: I have changed my review to one star. RHA refused to issue any refund because I glued their shoddy earbuds back together after they fell apart. Apparently, supergluing one earbud back together absolves them of responsibility when the other earbud falls off entirely. I am never buying from RHA again.

EDIT #2: After being directed to contact RHA customer support a second time, I did receive a replacement set of earbuds. As a result, I have changed my review back to two stars. They clearly had no intention to send me a replacement until I made complaints on Amazon, so I would be wary of relying on their customer service in case this also happens to you.

If my replacement set of earbuds also breaks in the same manner, I will likely change this review back to one star.

6 people found this helpful

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