Top critical review
1.0 out of 5 starsYou don't get what you pay for.
Reviewed in the United States on May 16, 2019
My husband talked me into paying a bit more for the Tt case, after the Rosewill case disaster, another sad review I might say.
One star for dishonesty on Tts part.
I was already on a short fuse with the above past issue, and Tt was the spark as the saying goes. The old saying you get what you pay for shouldn't apply to internet sales, mainly because companies with almost spotless records can do what they like and ship whatever they want without customer even being aware till it's to late. Seeing other reviews where Tt tells people what was said is not true, dont believe them. If enough stop buying their products, they will get the message, or go out of business. Ill update the review once case is complete tomorrow, but it's staying one star.
Case came today with huge dent in the corner of the box which I almost made the shipper take back, and should have, but heard no broken glass.
Upon opening the box up, we shortly discovered not only a dented hinge which made taking the service door off almost impossible, what came looked as if the case was a return where whoever had it first, had taken the good parts, and swapped them with old. After going through the included documintation, soon discovered what we feared above was actually Tts doing. Makes one wonder if Tt was Tandy in another life.
For starters, or seconds, I lost count, the manual was a crumpled up booklet with food on it. Guess those techs really like peanut butter and jelly with I hope was cheese. Maybe it was bring your child to work day and someone let them put the booklets in.
This case was looking more and more like a return that was repackaged. Sad thing is, as we went over more and more of the case, and booklets, seems the return look happened at Tt, not Amazon.
We're not touching the case till tomorrow, where we both have had time to cool off.
Fans looked nothing like what the video and pictures showed. After looking up for extra fans, discovered why. Seems quite a few have reported this as well, yet Tt tells us to ignore those reviews? DONT!!!
The case not only did not ship with true RGB fans, discovered they were actually colorshift fans.
If your reading this review and plan ordering the extra fans Tk says their case has an option for, dont. The controller only has 3 slots. Try using a splitter to add an extra colorshift fan and the controller crashes like todays market.... Do yourself a favor, if you want true rgb fans for this case if you still plan putting yourself through the torture, then buy one of the $35 5 or 6 rgb fan kits from Amazon that come with controller and remote (not from Tt) (Amazon does not endorse nor approve this review, yadda yadda yadda)
Another reason for waiting till tomorrow to get this put together is the fact that we may have to drill out a few screws. At first we were wondering why on earth put rivets on places like the plates that need removing should you choose 3.5hd over SSD to find out they were not rivets, but actually normal screws that were severly stripped. Bring your child to work day must be a big event over there. Lets just hope the place isnt run by GLADOS.
I guess chances of Tt being honest are the same as Portal 3 coming out shortly.
This is what threw me through a loop making me realize this all happened at Tt. That Tt lunch special manual I mentioned above? Inside it had fuzzy instructions with pictures. When I say fuzzy, I dont mean the instructions not being clear on what to do. Several pages inside the manual were replaced by what looked like photocopies from a Xerox that should have been retired in the 1970s, plus mix that with someone who kept their hand on the machine while it was copying who had about 20 cups of coffee and you get this manual. Add bring your kid to work day, and you get the above.
I would like to say Id be better off importing a look alike at 1/3 the cost, but realized nothing exists. Just about everything made in the USA has a fake copy of it made outside. Fact no one made a copy of Tt says a whole lot.
I was going to say the filters are the best feature, until I discovered how the top one is extremely hard to access. Those annoying plastic tabs you have to put a lot of pressure in to get the face plate off most pcs when installing new drives? Tt decided to put them on the top as well. Meaning when its time to clean the filters, take the glass off first. The filters are pretty good. Its accessing them once the system is built thats annoying.
Writting this review has gotten me hungry. Think Im going to order PB&J from Amazon Panty, minus the cheese. Can always scrape it off the manual. >_<
Updating this after rebuild was completed. Was given a reasonable partial refund once Amazon saw the pictures I sent in. Had discovered not even a year ago another email in regards to poor quality that Tt ignored. Will never buy another Tt case as quality despite high price is plain out terrible. Last issue we had on another of their cases was not being able to replace a bad fan because screws that Tt swore existed held the metal bracket over the fan. Turned out after pictures sent in they used punch rivets. After they said they goofed, never got back on rectifying the problem.
Far as this case goes, if you want true rgb instead of colorshift fans, I highly recommend these 120mm fans in place of garbage it was shipoed with. Ones I replaced were not only tru rgb, was amazed the price was so low for 5 fans with remote controll and controller. This case does not come with a remote control, despite Tt responding to questions stating it does. https://www.amazon.com/gp/aw/d/B07HCZ5WKJ?psc=1&ref=ppx_pop_mob_b_asin_title
The link provided are for smaller fans. Ones it came with which was colorshift, were 140mm but in reality, the fan blades were same size as 120mm, just the case they were built into was larger. Moved these to vents and left leds off so the rgbs would show and was much better! In order to get this system rebuilt, was forced to drill out many stripped screws. The 3.5 HD bay had similar issues to the Rosewill case, but was at least usable to an extent. Despite having 4 trays, only 2 were functional. Metal bars across the back prevented 2 of the 4 drives to be inserted with cables, as the bars would not alow room for both sata and power cabled to be passed through 2 of the 4 bays. Straight or 90 degrees, would not fix it. Was not able to utilize. Was not able to utilise all the motherboard sata slots because passthroughs blocked bottom ports.
