Amazon.com: Customer reviews: Roku Streaming Stick+ | HD/4K/HDR Streaming Device with Long-range Wireless and Roku Voice Remote with TV Controls

Top positive review

The REMOTES are JUNK in less than one year!?!?!

Reviewed in the United States on November 7, 2019

Update on 7/25/2020:
2 Remotes have quit working within 8 months of my purchase. I have replaced batteries, tried to resync and nothing solves the issue. We now have to use my cell phone and Roku app in 2 different rooms of our home just to use the streaming sticks which are our only source of TV news and movies. I purchased 2 replacement devices about one month thinking I was giving us backup devices and now I am past their return window and I know those remotes are going to crap out on me too...NOT HAPPY with dropping a total of $250+ when the remotes last less than 1 year.

Update on 01/07/2020:

We now have three if these because our Daughter’s “smart” TV that is just over a year old suddenly decided to have issues with all of the built in apps. This stick is perfect for those who have this happen, or have a TV without built in apps, or those like me who used their game system for streaming until too much use fried an expensive console and caused the loss of hundreds and hundreds of hours of save game data! I recommend these to everyone because they are perfect for our streaming only household.

Orig Review:
Okay...I absolutely fried my PS4 because as much as I would use it to game on I would also use it to fire up my Amazon Prime, Netflix, Hulu, etc. I never checked into these types of devices before because I guess I just thought my PS4 would be eternal (LOL). As all things tech related eventually do, my PS4 completely crashed and hundreds of hours on my games were lost to me, but in that awful sad moment I decided to replace my PS4 AND go ahead and buy 2 of these to use here at home so that our XBox One wouldn't suffer the same fate in our living room. I know...I'm terrible, huh?

Anyways - ROKU. LOVE IT, LOVE IT, LOVE IT! So easy to setup, easy to add apps to your menu, easy to navigate, quick to load the apps and most important of all I no longer have to worry about using my gaming consoles as entertainment beyond the games they are meant to play! Win Win!!!!

I am seriously amazed at how quick the apps launch/load - it's darn near immediate and the interface is clean and easy to use. I love that I can add apps/manage everything from anywhere even when I'm not at home - adding and removing channels is a breeze. It even recognized our TVs without any issues and even some of the universal TV remotes we've bought cannot do that as efficiently as the ROKU did. We are definitely going to be long-time ROKU fans and will buy new ones when needed because they are well worth the price. My husband loves the one in the living room and he has never watched as much TV as he has since I installed the ROKU out there. If we had more TVs we would have more ROKU's.

One person found this helpful

Top critical review

Critical reviews›

Patti S

Buyer Beware - Please Read This Before You Buy

Reviewed in the United States on November 24, 2018

BUYER BEWARE - I've purchased Roku players in August 2012, May 2015, and this new Stream Stick+ in 2018. When I had a problem "activating" my new Streaming Stick+, I was given a number to "Contact Support Toll Free to Activate Instantly". I called the number and was told that since I had already registered 2 other Roku devices, in order to Activate this 3rd device, I would need to pay $70.00 to have a PREMIUM account. I told them that I didn't need nor want a PREMIUM account. I asked the customer service rep, to deactivate the first Roku I purchased in 2012 and then I would only have 2 registered devices on my account. I was told that - (1) Even if I deactivated a previous Roku player or (2 )if I opened a new account, I would still have to pay the $70.00 in order to register my Streaming Stick+ .
So that is how Roku rewards it's returning long-time customer, by charging them a fee of $70.00 to activate more than 2 of their Roku devices! So, in addition to paying for the device itself, you now have to pay an extra $70.00 to use it!!!
I am hoping this review will alert other potential buyers to Roku's new policy of rewarding their repeat customers.
Patti

9,119 people found this helpful

126,012 total ratings, 13,043 with reviews

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From the United States

LittleAche

The REMOTES are JUNK in less than one year!?!?!

Reviewed in the United States on November 7, 2019

Verified Purchase

One person found this helpful

Helpful

K. Krueger

From a value perspective, this might be the best Roku yet...

Reviewed in the United States on October 21, 2017

Verified Purchase

I'm a long-time Roku user, having purchased devices from every generation throughout Roku's evolution. I've had the very original Roku N1100, Roku 2 XD, Roku 2 XS, Roku 3 (2013 version), Roku 4, a TCL Roku TV, Roku Ultra (2016 version)...and now this Stick +. While I've only had it for a couple of days now, this might be the best Roku I've seen from a value perspective.

My house is a Roku house. We have 5 televisions but don't have a cable or satellite subscription.. One of the TV's is a Roku TV and the other 4 all have a Roku attached to them. Literally everything we watch is delivered via the Roku. Our OTA material is delivered from a Tablo DVR to our Rokus. Our local media is served up via a Plex server to the Rokus. We also have PS Vue, Netflix, Amazon video, etc. etc. Bottom line, we use Roku a lot, and I'm very familiar with them. I wouldn't consider myself to be a Roku "fan boy", though. While most of the Roku's I've had have been great...there have been some clunkers. The Roku 2XS was a turd that never got any better. The Roku 4 was a turd at the start, but gradually got better with each subsequent firmware update. Unfortunately, the cooling fan in one of my Roku 4s (The 4 was the only Roku model to ever have one) has begun to make the dreaded "grinding" noise in recent weeks, so I decided to try replace it with a stick+.

I've generally been leery about all of the "stick" form-factor devices. They've generally lagged behind the more traditional "box" form-factor devices as far as specs go. The Stick+, with its quad-core processor, HEVC support, and 4K capabilities convinced me that the gap may have finally been closed.

So, after a couple of days with the Stick+...here are my thoughts on this device

- It's snappy and smooth. It's maybe not quite as quick as my Roku Ultras...but it's every bit as fast as the Roku 4.
- The new remote is great.The ability to control the TV's power and volume without a second remote or a universal remote is loooong overdue.
- Excellent wireless reception. I had two walls between the Stick+ and my router, but was easily streaming 16mbps local media through Plex.
- Powering via the TV's USB isn't optimal. Assuming your TV stops providing power to the USB when turned-off, the Stick+ will have to go through the boot-up sequence and then connect to your wireless before you can do anything with it each time you turn on your TV. This can take ~30 seconds. I highly recommend plugging it directly into an outlet using the provided adapter.

So, this is a great Roku device. It doesn't have the same bells-and-whistles that my Roku Ultra's have...but then again, I also paid nearly twice as much for those. This Stick+ is much cheaper, provides basically the same UI/playback performance, and also has a remote that will make having to juggle your Roku and TV remotes a thing of the past. That's why I say, absent some deal-breaker that I haven't encountered yet, this is the best dollar-for-dollar Roku yet.

1,677 people found this helpful

Helpful

Ike

Wow Roku! you make other companies look so .... BAD!!!! Thank you!!!!

Reviewed in the United States on October 30, 2017

Verified Purchase

Original title was: Perfect streaming stick with poor supporting (but mandatory) accessories… however, see updates below

I have bought three units. Two were installed successfully and are working great (with small adjustments described below)!

The third one needed to be sent back to Amazon for replacement due to the poor quality and design of its unique power / antenna cable (you can’t find this cable anywhere and it cannot be bought separately). It easily snapped when installed on one of my wall-mounted televisions.

In addition, I have a 65-Inch 4K Ultra HD television (Sony XBR-65X900A, a model from 2013) and my single 4K UHD HDCP 2.2 port is placed on the television’s back in an area that cannot fit this stick (due to its size and shape). I needed to add a small flexible extending cord to connect it. Finally, I also got an error message (from Roku) on that same television saying it is not getting enough power from the television’s USB port ... so I had to use the power adaptor that comes with this product. However, the power extender is also a very short cable ...

Bottom line, once you get it installed and running (after one week of viewing) the product is great. The sound and picture quality are amazing. I loved the Roku user interface and speedy response. Its only Achilles’ heel is related to its poor proprietary power / antenna cable.

UPDATE (November 10, 2017): Amazon quickly replaced the damaged cable and I was contacted by Roku. Roku team provided me with all the help I have needed (well, it should be on its way to me, so I will keep you updated once I'll get it). Thanks a lot Amazon and Roku!

UPDATE (November 19, 2017): Today I have opened the door to my beloved FedEx delivery guy and look what I have got from Roku! The three (3) HDMI extenders (as promised) and an additional (and totally new) Roku Streaming Stick+ - all for FREE. Just as a reward for writing this review and adding my comments to it. To remind you, my original review had only four (4) stars (due to the issue with the product's accessory, as described above) – however, now I have updated it to five (5) stars. Because in my book - caring for customers and addressing their needs (and beyond) and making customers feel cared and important – it what makes a company (and its products) prefect. We all know, there are no real perfect products out there. For every product out there, we can always apply our hopes and wishful thinking ("I wish they have added that feature to it", “I wish the screen was bigger”, "I wish they have used that my preferred CPU " and so forth). But a company with a great product and a perfect customer care, how many can you find out there?

So, once again - Thank You Roku so much! I really like your product and now admires your service!

709 people found this helpful

Helpful

Catherine A. Adams

Arrived Same Day - Working Perfectly!

Reviewed in the United States on November 19, 2019

Verified Purchase

Interested in "cutting the cord", I researched the best streaming devices, and found that the Roku Streaming Stick+ was consistently in the top 5 and was the best value for the money for our particular family. I was able to choose same-day delivery, and received them in the late afternoon. They were contained in a larger box, so no one could see what was in the package, and the delivery person thoughtfully put them behind a half-wall in our entry court, rather than right in front of the door where they could be seen from the street, which I appreciated!

When removed from the box, the items were just as described, in unopened, original packaging. The quick start guide takes you step-by-step through attaching the Roku to your TV and syncing it to the remote, and from that point on, you simply follow the on-screen directions as it walks you through setting up your Roku account (free - but keep in mind that you will need a laptop, desk computer, or phone present in order to access the Roku website to do this), linking your device to it, and starting to use it. It was easy to add the streaming services we already had, such as Netflix, Hulu, and Amazon Prime, and interesting to browse the many free options available and add the ones we wanted - the Western TV & Movie Classics" channel is a big hit with my husband and his dad. Once set up, there are links on the home page to a "Getting Started" with Roku page, and a "Tips and Tricks" to Using Roku page for more information regarding your Roku, in addition to tiles for whatever channels you chose during your set-up.

We have been using these (we installed two in our home, and one in my 90-year-old father-in-law's home) for a month now, and have had no issues whatsoever. We have not had any problems with lag, and pictures are clear and bright (any fuzziness in the photos I've provided are the fault of the camera operator!). The user interface is pretty standard for this type of thing - the biggest learning curve we faced was figuring out exactly which apps the shows we normally watched were on. However, between being able to customize which streaming apps appear on your home page, and the two ways to search - you can either type in the name in the search bar, or you can hold down a microphone-iconed button on the remote and, for example, say "Search Criminal Minds", it is fairly easy to get to where you want to be without having to flounder around in the interface. Even dad-in-law, who is somewhat electronically challenged, got the hang of it fairly quickly, and is very comfortable with using the interface at this point. We are all very happy with the device and service. Highly recommended!

NOTE: Regarding the stick being at the side of the TV in our photo, in case anyone is concerned about the aesthetics of having this sticking out of your TV - there were other HDMI ports we could have used at the back of the TV, where the stick would have been hidden and only the Roku power cord coming down next to the TV power cord would have been visible. However, these were difficult for me to reach, and since my husband is not very technologically savvy, I am the one who usually deals with the electronics and troubleshoots when there are problems, so I was more concerned with the device being easily accessible that I was about how it looked. Rest assured, if you want a neater look, it is certainly available if you choose to use an HDMI port at the back of your TV. :- )

8 people found this helpful

Helpful

sayock

Done with Chromecast

Reviewed in the United States on October 9, 2018

Verified Purchase

I bought this because I don't have an HD receiver in my bedroom and I want to stream sports in HD quality to my HD TV in my bedroom. My family used to be able to watch sports on the one TV in the house with an HD receiver, but we have had family members move in and completely ruin the experience. I have used Chromecast for years, and there have been so many issues with it but it generally worked well enough. But since football season started, I have been especially frustrated with a lack of smooth streaming, and I knew I couldn't go through a whole football season struggling with streaming issues. To top it off, we switched several months ago from slow DSL to a much faster ISP, and we should not be having the same types of streaming issues at all...but we were, at least with respect to Chromecast performance.

So, I decided to look up Roku and I was curious about what channel apps were available. I read that any channel that has an app would be available on Roku, so that was good enough for me and I purchased it. It has worked great...very few streaming issues at all, and the little bit that exist clear up pretty fast and then you have a smooth streaming experience.

A few problems, though, most of which have been fixed/worked around at this time:

1) The BTN2Go app does not play live TV. It says, "This video is currently unavailable. Please check back later" every time. Thankfully, you can watch the Big Ten Network through the Fox Sports app.

2) It takes a little too long for each app to start up. This is pretty annoying when you're trying to flip back and forth between various games.

3) Roku does not, in fact, have every app associated with streaming live TV. If you want to watch CBS and CBS Sports Network games, it's pretty hard to do so because Roku does not have the actual CBS Sports app. They have this crappy, worthless CBS Sports HQ app that does not show any games, and they have the CBS app that expects you to pay monthly to stream CBS programming. Yet, the CBS Sports app and the CBS Sports site both let you stream SEC games and games on CBS Sports Network (usually AAC and military academy games) for free. I spent hours on Saturday trying to figure out how I can get around this issue and finally figured out how to mirror my laptop screen to Roku. But I really had to dig around online for this info. I really would rather not have to mirror my laptop at all for games; I'd like the real CBS Sports app to be available on Roku.

4) It's pretty annoying how every time you want to use an app for the first time that requires your TV cable subscription info, you have to go to your phone or PC/laptop and go to some link to get access.

5) I did have an issue with the Roku connecting and disconnecting repeatedly when I first hooked it up and went through set up. Once I reset the stick, unplugged it and plugged it back in and went through setup again, this issue was resolved.

--
After getting these issues figured out, except for the slow app load times, there's nothing wrong with Roku at all--it's the best $60 or $70 you'll ever spend. Great video quality and great performance. It has saved my football season, and probably my basketball, tennis, softball, etc, seasons, as well. It works so well that it's easy to leave it on and stream up my internet bandwidth usage because I forget it's not the actual cable. It just streams seamlessly.

Helpful

Erin Michelle

READ BEFORE BUYING! Great Roku stick and a great price!!

Reviewed in the United States on May 21, 2020

Verified Purchase

***Quick note before reading numerous reviews! I research everything immensely before I buy it and one HUGE discrepancy I noticed when reading the top reviews for Roku devices is that they mostly date back to 2017-2018 and sometimes even before. Please take into account that THIS Roku is the 2019 release date and THAT is the device you will receive and the device that I purchased & reviewed :). I'm sure what other's wrote is valid for their particular Roku based on the release date but rest assured that a review from 2017 or 2018 can NOT cover a product released in 2019! Hope this proves helpful for anyone considering any streaming device (don't judge the newest model on old model reviews)!

A little back story, I do own both Rokus (5 now 😂- mostly different generations but my two most recent ones are this one and the Ultra) and Amazon Fire Sticks (2 - various generations) and although I enjoy them all for the fact that we were able to cut our cable about 6 years ago thanks to them, I would say I am thoroughly enjoying this one and the Ultra the most. The technology is the most recent release dates and they stream absolutely flawlessly!

I chose to purchase this particular Roku for my father because his bedroom is located on the top floor of our home while our modem is connected in our basement which is a concrete box of internet deadzone (the modem must be connected down there or the internet won't reach the entire house unfortunately, but we are in the process of getting booster Pods from Xfinity). We have the now 300 mb Xfinity internet (aka nerdy gaming speeds - was previously 250 mb) with our router/modem located in our basement for optimum connectivity and a WiFi range extender but our house still has connectivity issues with most devices. This Roku is not only 4K but it's supposed to be exceptionally good for connectivity which played a huge role in choosing this particular one.

As soon as I plugged this Roku in, it was love at first home screen just as I had experienced with the Ultra that I had purchased several weeks prior. It recognized all my accounts, downloaded everything quickly, was extremely user friendly and the streaming quality is AMAZING. My father had become all too familiar with the loading screens on various streaming devices and we are ecstatic to be able to say goodbye to them for good thanks to the long-range wireless receiver in this bad boy. The picture quality is always exceptional whether streaming HD, HDR or 4K. This particular Roku stick is also so user friendly that my 70 year father (who generally avoids computers and technology like the plague) can even use it! I also believe this to be the best Roku for it's price point. The Ultra is amazing, but is not necessary in my opinion for most users although it too is highly impressive. We are very pleased with this Roku device and would definitely recommend it.

***I took side by side photos of his new Roku (this one - the Roku Streaming Stick+) and his older model, the Roku 3. You can see based off the photos the difference in the remotes, particularly that the newer remote is much skinnier and more comfortable in your hand. The volume controls are the same with the exception of the mute button on the new remote. The Roku 3 remote is also shiny and has different channel buttons compared to the Roku Stick+ remote that is a matte black and features newer streaming channels. The new remote also has the on/off button that most Roku's feature and allows you to easily connect to your tv (it literally auto connects for you) and gives you the power to use your Roku remote on your TV as well. Last note, the picture quality is beautiful even on my Dad's older LG flat screen, but my phone only takes sub par pictures of it so don't mind that 😂.

363 people found this helpful

Helpful

Plumber-Drummer Bill

Great technology

Reviewed in the United States on September 28, 2023

Verified Purchase

This Roku device (I have four of them) has great picture quality, easy operation, and great integration with their phone app to use it as an extra remote, or for bluetooth transmission through a smartphone to bluetooth headphones. I realize that Amazon has the FireStick (Sorry, I tried an earlier model FireStick and was unimpressed), but I really think that Roku has the best streaming platform. My only complaint is that these units have so much electronics crammed into such a small space that they tend to occasionally overheat and act up. I have had to unplug them and let them cool down several times as they would start distorting the sound, or do other glitchy behaviors until cooled off and re-started. Roku offers a free HDMI extension cable that will move the streaming stick farther away from the TV to keep it cooler. The Roku TV I have never has these issues, as the electronics are built in, and must have more room to "breathe." For that reason, maybe the larger Roku units would be a better choice. Or since these units are a couple of years old, maybe the newest ones no longer have that issue.

10 people found this helpful

Helpful

Adam E.

A few more features, and fantastic performance improvement over previous generation Roku

Reviewed in the United States on July 8, 2018

Verified Purchase

So here is the deal. I already have a Roku Streaming Stick 3600R (2016 version) in our family room. We liked it so much that we wanted our kids to have it for their play area TV, which was closer to the router. Since the family room now needed a new streaming device, I decided to go with the next logical step, the Roku Streaming Stick+ 3810.

I am not new to the Roku experience and interface. It was still very snappy. The great content apps were still there. It's basically waiting for me to do a TV upgrade to 4K, which I don't know when it's going to happen. :)

I also did discover that I can actually turn on/off the power to my Sony sound bar and also control its volume using only the Roku remote. This makes it very convenient.

To feel good about this upgrade, I decided to do several tests related to the temperature, Wi-Fi signal (both using Roku secret menus) and then a speed test using Netflix. I know the Netflix test is not a pure speed test because it uses the Netflix servers, but it's an acceptable indicator for me.

Please keep in mind that this is not a scientific test. It's more of a test to check for systematic changes between the two Rokus given other fixed factors. I did all testing within the span of 1-2 hours so I hope no major changes were introduced that affected the tests.

Test Configuration (things that did not change during testing):
- I did *not* change any advanced default settings in the Roku devices (e.g. interference mitigation, power, etc.)
- For audio/video, Roku devices were connected via HDMI to a Sony sound bar HT-CT380, *not* directly into the TV. Both the sound bar and TV support only 1080p, not 4K.
- For power, Roku devices were connected to Dish Network Hopper 3 receiver's USB port, which is nice because it is on all the time, whether Hopper is powered on or in standby.
- For Wi-Fi, Roku devices were connected wirelessly to a Netgear Nighthawk R7000 (with custom Tomato Shibby firmware) which supports both bands: 2.4 and 5.0 GHz.

Test Results
*** Roku Streaming Stick (3600) ***
Temperature: 74 C

2.4 GHz Signal strength: 25
2.4 GHz Antenna 1: 29
2.4 GHz Antenna 2: 32
Glitch/sec: 38

5.0 GHz Signal strength: 19
5.0 GHz Antenna 1: 17
5.0 GHz Antenna 2: 19
Glitch/sec: 3

2.4 GHz Netflix Connection Speed: 14.87 Mbps
5.0 GHz Netflix Connection Speed: 15.63 Mbps

*** Roku Streaming Stick+ (3810) ***
Temperature: 97 C

2.4 GHz Signal strength: 21
2.4 GHz Antenna 1: 32
2.4 GHz Antenna 2: 34
Glitch/sec: 177

5.0 GHz Signal strength: 28
5.0 GHz Antenna 1: 34
5.0 GHz Antenna 2: 32
Glitch/sec: 0

2.4 GHz Netflix Connection Speed: 35.58 Mbps
5.0 GHz Netflix Connection Speed: 75.13 Mbps

Conclusions:
- Roku 3810 runs about ~30% hotter than the Roku 3600. I hope it's still within acceptable range. I did not receive any warnings or anything during use.
- With Roku 3810, 2.4 GHz overall Signal Strength decreased by ~16% compared to Roku 3600.
- With Roku 3810, 5.0 GHz overall Signal Strength improved by ~47% compared to Roku 3600.
- With Roku 3810, 2.4 Ghz Netflix connection speed improved by an impressive ~139% compared to Roku 3600.
- With Roku 3810, 5.0 Ghz Netflix connection speed improved by an incredible ~380% compared to Roku 3600.

Comments:
- I noticed in one of the tests that the while the Antennas (1 and 2) signal strengths were higher, the overall Signal Strength was lower. Perhaps the overall Signal Strength takes into account other factors such as glitch/sec, interference, etc.? I am not really sure.
- Even though 2.4 GHz signal was poorer with the new Roku, I still got faster speeds with Netflix. This tells me that not only the antennas are different, but perhaps the Wi-Fi chipset is improved or something.
- In general, using 2.4 GHz band produced way more glitches per second compared to 5.0 GHz, so in my situation, I recommend/prefer using the 5.0 GHz band, especially considering the speed test results in Netflix.

Overall, I feel happy about the experience.

7 people found this helpful

Helpful

Richard Ricketts

my journey to 4k hdr 60hz with a sony tv, yamaha surround sound receiver and this roku stick

Reviewed in the United States on February 12, 2020

Verified Purchase

Ok. This is going to be long…but maybe something through my experience will help you solve something faster than me.

I ended up with the Sony x800g 75” led 4k UHD HDR10 tv.
Lots of numbers there. And often times you will hear stuff used interchangeably.
• 4k isn’t all the same. So the term 4k related to the number of pixels on your screen.
o 1080p was previous HD (high definition) and was 1920x1080 pixels.
o 4k is generally 3840x2160
• UHD is ultra high definition which also refers to the resolution of 3840x2160, however there are two versions of this.
o One is 30hz. Normal movies and tv look “normal”
o 60hz is great for action movies and fast movement such as sports
• HDR/HDR10 also has two versions, but in simple terms, HDR is used to describe a certain grouping of picture settings to make your 4k look better. Higher contrast rates(darker black and whiter white). However there are 2 versions of this also
o 30hz for traditional movies and tv
o 60hz is great for those action movies and sports.
What happened for me. It was time for a new tv. I already had a Yamaha surround sound receiver that all my consoles, and fire/roku sticks, and blueray players plugged into, and one single cable going to my tv. So the setup of a new tv was going to be fairly painless. Find the tv, buy the tv, remove the old tv and replace it with the new one. I got home, got the new one in place and hooked up with one hdmi connection…and it didn’t do 4k. WTF! So I did some research and realized the roku stick that we use for amazon prime, hulu, and Netflix…wasn’t 4k compatible. So I went online, ordered a Roku Premier. I got it the next day, thanks amazon. Hooked it up, and it worked well…but the remote had to be line of site with the roku box. Unfortunately, my home theater setup made this a huge pain in the butt because the roku was hidden behind the Yamaha surround sound receiver. So, I returned this and ordered the Roku Streaming Stick +. Because these are meant to plug in behind the tv or to a surround sound receiver. This in place, and I ran the setup on the roku stick for display and it would do 4k uhd but only in 30hz. Fearing I had bought the wrong one. I took it upstairs to my lg 40” tv and plugged it in, turned on the tv. And the tv recognized the roku stick and I saw the screen go from normal black screen (kinda dark grey really) to true solid black with the HDR logo flashing on screen. When it showed the roku menu, I ran the same display setup and it clicked green check marks next to 4k uhd 30hz, 4k uhd 60hz, 4k hdr 30hz, and 4k hdr 60hz. And the movies (6 underground on Netflix) was just a freaking work of art. So now I knew that it was not the roku stick. So doing more research I found out that my Yamaha rx-v685 surround sound receiver would accept this beautiful signal and would pass through 4k but that the configuration had to be adjusted to do this. So I dug around in the menu, found the setting and clicked it into 4k. It looked okay on the new screen, but didn’t look amazing. So I went back to the google, and found out that my receiver would pass through only 4k uhd 30hz. So…it would look okay. But wouldn’t be jaw dropping. Did some research and found that I needed to buy the newer version of the receiver the RX-v683BL, that was $400 on ebay for a new in box one. It showed up a week later in a damaged box, but was fine cosmetically and functionally. I installed this new receiver with all the same connections and such. And ran the same roku display test, got it to do 4k uhd 30hz, and 4k uhd 60hz but it wouldn’t do 4k hdr 30 or 60. Annoyed at this point, I started scouring everything I could, and started seeing that folks said they solved this problem with better cables. I figured why not. So I found a set that had great reviews on amazon (info below) and those showed up two days later. I ran one of these from the new Yamaha receiver to the tv. Because the roku stick plugged in directly to a port on the back of the tv. Ran the test and got the 4k uhd’s working but only the 4k hdr 30hz working. I wanted the last step because I wanted the 4k resolution with the hdr picture quality with the 60 hz for high speed smooth movements. Annoyed again, I found that the tv instead of using HDMI port 1, needed to have me use HDMI port 2 or 3. I tried that, same. Then I went into the menu for the tv and found that there was a picture setting under settings>watch tv>external inputs>hdmi signal format>select the port 2 I was plugged into now and change it from standard to enhanced 4:4:4 or 4:2:2 mode. Tried again, the image was looking better but the roku still wouldn’t let me have the 4k hdr 60hz. So I checked the Yamaha receiver and the HDMI mode had to be in mode 1 as well as the roku stick had to be in ports 1-5. I ran the test again…still no luck. A final run at google and someone said there was a buried adjustment within the settings>advanced system settings>HDMI output and it also had to be set to the 4:4:4 or 4:2:2. Ran the settings and success! So when I boil it all down, when hooking something up to a 4k UHD HDR10(60hz) tv you need to have the correct device, the correct settings on the device, the right cable, the right port plugged in for the device, and also have the settings enabled for that device. I know that was long winded, but I figure I’ll use this story in the amazon review and maybe it helps someone sometime.

123 people found this helpful

Helpful

Gary in Stone Mtn

Great for travel

Reviewed in the United States on April 17, 2024

Verified Purchase

We carry a second Roku with us while traveling so that we can watch our usual news and entertainment while away from home. And I am sure you are thinking.... "But what about the dreaded Captive Portal?" Well, Roku has come up with a way to set up a stream-stick temporary hotspot SSID that you may use with your phone or computer to complete the login whitelist process. Just plug the Roku HDMI out to the hotel TV HDMI in and you are good to go. No muss, no fuss, no spoofing needed.
We also carry a cheap universal remote control to set the hotel TV to the proper input if needed. Wish the Roku remote had more programmable buttons on the side but you can at least program the Roku remote to control power and volume. Just please remember to 'normal-up' the hotel TV before you leave so that the next customer can enjoy the complimentary Home Shopping Network.

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