Top critical review
1.0 out of 5 starsWould not recommend, too many issues with this printer.
Reviewed in the United States on January 18, 2018
2ND UPDATE: Purchased the Chromebook 15, same issues with using this printer, printer works with iphones and ipads, but still having issues even printing with the new Chromebook. I think HP has better customer support so we'll probably look for a different brand after the holidays.
UPDATE: This printer is a huge waste of money. It is constantly going off-line, completely stopped printing with my chromebook a few months ago, but we were able to print from our iphones, ipad and husbands old computer. Now, it will not print with any device. We have to unplug machine, reset everything, set it back up with wifi and then sometimes it prints, sometimes it doesn't until we power off or unplug and start all over again. The power button works when it feels like it, sometimes we have to unplug it to get it to go off so we can start all over again. All it is now is basically a copier, copying only things we put on the glass itself, that's it. I have totally had it with Brother products and I really hate their product help sites. It takes a very LONG time to get to what you are looking for. We will definitely be going with other brands for any future printing needs. Invest your money in a more expensive brand/printer, I will be.
OLD REVIEW: This review is for the "Printing" part of this model. I am currently trying to figure out the "scanning".
The wireless set up is VERY easy with an iphone/ipad. Both found the printer immediately and we were able to begin printing right away, it also worked on an older ipad. With our Mac Books, they needed a one time set up with the USB cord we had from our last printer. Once we connected the USB cord to the MacBooks, it was very easy set up from there. Setting up my Acer Chromebook took a little more work and research. I googled how to have it recognize the printer because it wasn't finding the new one, but after reading a few recommendations, I was able to connect to the printer with my Chromebook and was able to print quickly from it. It comes with a set up disc, but we only needed it for my husband's older laptop, all the rest of our devices connected without using it.
You need a little patience setting up and keying in passcodes and other info, it is not the one with the touchscreen and the cord could be slightly longer.
Print quality is nice and crisp, It's pretty quiet and doesn't throw off as much heat as our old Brother printer. We are pretty satisfied with this purchase so far. We also purchased the 3 year Protection Plan for just over $7.
As of right now, I am trying to figure out how to scan to the Chromebook, also, it doesn’t seem to be picking up on any of our laptops when we tried to scan to a file. We’ve got 5 different laptops, and the printer keeps saying “No Pc to Scan to”.
I CONTACTED BROTHER AND THEY ONLY OFFER SUPPORT FOR "PRINTING" WITH GOOGLE CLOUD PRINT, THEY SAID THEY DO NOT OFFER SUPPORT ON HOW TO SCAN TO A CHROMEBOOK. This is one of the reasons we purchased this printer, it sounded like it would be easy to use all functions with the Chromebook. Will update when we figure it out.